Reporting Safety Defects
Contacting Tesla For detailed information about your Model 3,
go to www.tesla.com, and log on to your Tesla
Account, or sign up to get an account.
If you have any questions or concerns about
your Model 3, call 1-877-79TESLA
(1-877 )798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note",
"Report", "Bug note", or "Bug report" (in the
English language) followed by brief comments
in your language of choice. Model 3 takes a
snapshot of its systems, including your current
location, vehicle diagnostic data, and screen
captures of the touchscreen. Tesla periodically
reviews these notes and uses them to
continue improving Model 3.
Reporting Safety Defects - US
If you believe that Model 3 has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Tesla.
If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Tesla.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to
www.safercar.gov; or write to: Administrator,
National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model 3 has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
Transport Canada, in addition to notifying
Tesla. To contact Transport Canada, call their toll-free number: 1-800-333-0510.
Reporting Safety Defects
208Model 3 Owner
Mobile Connector (continued)description 154
using 157
modifications 179
motor specifications 188
my car does what? 203
N
naming 123
Navigate on Autopilot 96
navigating 130, 131
NCC certifications 209
Neutral gear 56
NHTSA, contacting 208
O
Obstacle-Aware Acceleration 111
occupancy sensor 43
occupant classification 45
odometer 8
offset from speed limit 114
Online Routing 133
opening hood without power 201
overhang dimensions 186
overtake acceleration 87
Owner Information, about 204
P Park Assist 70
Park gear 56
parking brake 67
parking, using Autopark 100
parking, using Summon 102
parts replacement 179
passenger detection 43
passenger front airbag 43
pedestrian warning 79
personal data, erasing 124
phoneadding as a key 12
authenticating as a key 9
removing as a key 12
using 139
phone app 140
phone key 9
PIN 49
PIN to Drive 143
power cycling 54
power socket 26
power windows 18
powering on and off 54
Proposition 65 207
public charging stations 154
R
radar 84
radio 136
Radio Frequency information 209rangedriving tips to maximize 74
regenerative braking 66
range assurance 74
Re-route 133
rear seats, folding and raising 29
rear view camera 75
rear window switches, disabling 18
recent (Media Player) 137
Recents (navigation) 131
regenerative braking 66
relative speed limit 114
release notes 152
restarting the touchscreen 54
Reverse gear 56
RFID transponders 179
roadside assistance 198
roof racks 185
rotating tires 165
Round Trip Energy (navigating) 133
S safety defects, reporting 208
safety informationairbags 47
child seats 39
seat belts 33
scheduled charging 160
scheduled departureusing 160seat beltscleaning 173
in a collision 32
overview of 31
pre-tensioners 32
wearing when pregnant 32
seat covers 30
seat heaters 125, 127
seating capacity 184
seatsadjusting 28
heaters 125
security settings 143
sensors 84
Sentry Mode 143
service data recording 206
service intervals 162
Settings, erasing 124
shifting gears 56
Show Calendar Upon Entry 141
Side Clearance (Summon) 102
side collision warning 108
Index
216Model 3 Owner
