2020 SUBARU LEGACY phone

3The screen to the right will be displayed
when pairing mode is in progress. The
device name will most likely be Subaru,
but be sure to make note of what name it
is so you can find it on your phone.
4 On your Android device, go to “Settings” (it can
be found under apps).
5 Next select “Connected Devices” or
“Connections”.
6 Now select “Bluetooth”. This will show a screen
to “Pair New Device” or it will be showing the
nearby devices to add. Select “Subaru”, if shown
on the list, or “Pair New Device”.
APPENDIX: HOW TO
99

7Now select “Pair”. Make sure to select “Yes” to
the “Message Access Request” popup box to
allow access to your contacts and call history.
8 Next, on the Touchscreen, select
“Confirm” if the PIN matches the phone.
Then select “Download” to download the
phonebook contacts.
9 If you cannot access your phonebook or
messages, go back to your phone’s
Bluetooth
®settings and select the gear
icon next to your vehicle’s device name
and ensure all settings are enabled.
APPENDIX: HOW TO
100

Pairing an iOS/Apple Device
1To pair an Apple device, start by touching
the “Phone” button on the Home screen.
2 If there is no phone connected, it will ask
you, “Do you want to add a device?”.
Select “Yes”. If a device has already been
paired, select “Add Device”.
3 When this screen is displayed, it is in
pairing mode. Note the “Device Name”; it
will most likely be “Subaru”.
APPENDIX: HOW TO
101

ANDROID AUTO
Cables
Always use a high-quality OEM USB cable.
Ensure the Android phone is fully up to date. Also verify that the
Android Auto app, along with all other apps that work with Android
Auto, are up to date. Android Auto might not function properly if one
of them is outdated or having an issue. The apps can be
downloaded from the Play Store.
For more information, visit www.android.com/auto/.
Connecting an Android Phone
1To set up Android Auto, first plug the
Android phone into the USB port of the
vehicle using a quality OEM cable. The
first time you plug in, this message will
appear. Select “Accept”. After that, select
“Accept” to any other prompts that
appear. Android Auto might also need to
download before functioning on the
vehicle; allow it to do so.
APPENDIX: HOW TO
104

2On the vehicle display screen, Android
Auto should auto launch the first time. If
not, select the Android Auto Icon on the
display. Select “Show Me How” for a quick
guide on using Android Auto, or select
“Skip” if you want to start using the app
right away.
3 Next select “Got It”.
4 You will then be taken to the Home page
of the Android Auto app for your phone.
APPENDIX: HOW TO
105

5If Android Auto won’t launch, open the Android Auto app on the phone, then select
the top left menu button. Select “Settings”, then “Connected Cars”. Finally select the
top right menu icon and choose “Forget
all cars”.
If this does not work, uninstall the
Android Auto app from the phone and
reinstall from the Play Store.
Compatible Models
Android Auto is available on Android phones. To see if your phone is
compatible, please refer to the Android Auto website:
https://www.android.com/phones/.
APPENDIX: HOW TO
106

APPLE CARPLAY
Cables
Apple CarPlay requires compatible iPhones to be connected via
your Subaru’s USB port. Cables must be an 8-Pin Lightning MFi
Certified cable (made for iPod/iPhone). Look for the “Works with
Apple CarPlay” or “Made for iPod, iPhone, iPad” icons when
selecting a cable. For more information, visit:
www.apple.com/ios/carplay/.
Connecting an iPhone
1. To set up Apple CarPlay, make sure Siri is turned on then plug the iOS/Apple phone intothe USB port of the vehicle. Make sure to use an MFi certified cable.
2. Select “Allow” on the iOS/Apple phone when prompted.
3. Select Apple CarPlay on the vehicle screen. This will bring you to the home page of
your phone in Apple CarPlay.
Ensure the iOS/Apple phone is fully up to
date. Also ensure all apps that work on
Apple CarPlay are up to date. Apple
CarPlay might not function correctly if one
of the apps is outdated or having an issue.
Apps can be updated in the App Store.
Compatible Models
For a list of all the Apple phones that are compatible with Apple
CarPlay, visit: www.apple.com/ios/carplay/.
APPENDIX: HOW TO
107

FIRMWARE SOFTWARE UPDATES
For 11.6-inch Multimedia Plus and the 11.6-inch Multimedia Navigation systems only, the
system software may also be updated by you via a Wi-Fi connection or using the aha
application on your smartphone (depending on your smartphone communication and
transfer speed). The update process involves downloading and installing the software
update. Note that system functionality will be restricted during installation.
1. Connect to a Wi-Fi network or start the aha application on your smartphone.
2. Display the general setting screen by pressing the “Home” button, then select“Settings”, and finally “General”.
3. Select “Software Update”. If “Automatically Check for Updates” is turned on at the general settings screen, an update check will be performed automatically before
proceeding to the next step. If “Automatically Download Updates” is turned on at the
general settings screen, the software update will be downloaded automatically before
proceeding to “Update Installation”.
4. If the system is not set to “Automatically Check for Updates”, select “Download Now” to begin the download. The download status progress is displayed in the upper right of
the screen. If you need to stop the download and restart at a later time, select “Later” to
stop the process.
5. Select “Install Now” to start the installation process. The installation process will take several minutes to complete. If you need to stop the installation process, press
“Cancel”.
6. When the installation is complete, select “I Agree” on the confirmation message to complete the update process. By selecting “I Agree”, the system will restart
automatically.
APPENDIX: HOW TO
110