2020 Ram ProMaster sliding door

9
GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a key start ignition system.
The ignition system consists of a key fob with a
Remote Keyless Entry (RKE) and an ignition
switch.
The key fob contains an integrated mechanical
key. To use the mechanical key, simply push the
mechanical key release button.
The vehicle is supplied with a code card
containing key code numbers to order duplicate
keys, and the authorized dealer that sold you
your new vehicle has the key code numbers for
your vehicle locks. These numbers can be used
to order duplicate keys.Key Fob With Integrated Mechanical Key
Remote Keyless Entry (RKE)
This system allows you to lock or unlock the
doors from distances up to approximately 66 ft
(20 m) using a hand-held key fob. The key fob
does not need to be pointed at the vehicle to
activate the system. NOTE:
The key fob may not be able to be detected by
the vehicle if it is located next to a mobile
phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
Key Fob
To Unlock The Doors
Push and release the unlock button on key fob
once to unlock only the front doors. Push and
release the cargo unlock button on key fob once
to unlock the cargo area (rear lateral sliding
doors and rear door). The turn signal lights will
flash twice to acknowledge the unlock signal.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
2

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26GETTING TO KNOW YOUR VEHICLE
Dome Lights
The interior lights can be set to three different
positions (off/left position, center position, on/
right position). Using the switch on the bottom
of the overhead console:
Push the switch to the on/right position
from its center position and the lights are
always on.
Push the switc h to the off/left po sitio n
from its c enter positio n and the lights are
always o ff.
Leave the switch in the center position, and
the lights are turned on and off when the
doors are opened or closed.
Map Lights
The switches on the left and right sides of the
overhead console controls the map or reading
function of the lights. Push the switch on the
right position to turn the right light on, push
again to turn the right light off. Push the switch
on the left position to turn the left light on, also
push again to turn the left light off.
Rear Lights
The Rear Cargo Lamp is located at the upper
rear cargo area above the rear doors.
Rear Cargo Lamp
Your vehicle may be equipped with a Side Cargo
Lamp located at the upper rear area of the
passenger side sliding door opening. Side Cargo Lamp
The Cargo Lamps can be set to three different
positions (off/right position, center position,
on/left position).
Push the Cargo Lamp lens to the right from its
center position and the lamp is always off.
Leave the Cargo Lamp lens in the center posi -
tion, and the lamp is turned on and off when
the sliding doors or rear doors are opened or
closed.
Push the Cargo Lamp lens to the left from its
center position and the lamp is always on.
CAUTION!
Before getting out of the vehicle be sure that
the switch is in the center position or that the
lights are off to avoid draining the battery.

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36GETTING TO KNOW YOUR VEHICLE
Window Bar Grates — If Equipped
This vehicle may be equipped with metal grates
over the side door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.
Window Bar Grates
Wind Buffeting
Wind buffeting can be described as the percep -
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, open the front and rear
windows together to minimize the buffeting. If
the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
HOOD
Opening
To open the hood, two latches must be
released.
1. Open the driver’s door to gain access to the hood release lever. Pull the hood release
lever located on the side of the instrument
panel. Hood Release
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push the safety latch lever to the
right to release it, before raising the hood.
Hood Safety Latch Lever Location
WARNING!
The metal grates over the sliding door
windows are designed to protect you in the
event of an accident. Modification or removal
of the grates could lead to serious injury or
death.

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80SAFETY
If A Deployment Occurs
The front air bags are designed to deflate imme -
diately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.

Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:
Air bag covers may not be obvious in the inte
-
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off
switch. In the event of an accident, if the
communication network remains intact, and
the power remains intact, depending on the
nature of the event, the Fuel Cut Off Switch may
perform the following functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is
pressed. The hazard lights can be deacti -
vated by pressing the hazard light button.
Turn on the interior lights, which remain on
as long as the battery has power.
Unlock the power door locks.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.

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IN CASE OF EMERGENCY127
3. Remove the two (2) 17mm tail light
assembly fasteners.
4. Disconnect the tail light harness connector and remove tail light assembly from the
vehicle.
5. Remove the tail/stop, turn signal, backup and rear side marker bulb/socket by
rotating counterclockwise.
6. Remove the bulb and replace as needed.
7. Reinstall bulb/socket and rotate clockwise to lock in place.
8. Reinstall lamp.
Replacing Interior Bulbs
Cargo Lamp
1. Using a suitable tool, remove either the lamp above the back door or the sliding
door lamp as needed and disconnect it. Rear Cargo Lamp Bulb Access
2. Using a suitable tool, pull open the metal bulb access on the back of the housing.
Cargo Lamp Bulb Location 3. Remove and install the replacement bulb.
4. Close the bulb access, connect the lamp
and install the lamp into place.
Dome Lamps
1. Using a suitable tool, insert the tip at thelocation shown and press inward to the
lamp to relieve the spring tension. This will
allow you to easily drop the dome lamp
assembly from its bracket and disconnect
the lamp.
Dome Lamp Assembly Location
1 — Spring Tension Relief Access
2 — Dome Lamp Assembly
6

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SERVICING AND MAINTENANCE161
The cabin air filter is located in the fresh air inlet
in the engine compartment. Perform the
following procedure to replace the filter:
1. Remove the two screws that secure the
filter retainer to the fresh air inlet, and
remove the filter retainer.
Accessing Air Filter
2. Remove and replace the cabin air filter from the filter retainer. Removing Air Filter
3. Install the cabin air filter/filter retainer back into the fresh air inlet. When installing the
filter retainer make sure the retainer is fully
engaged.
4. Install the two screws back into the assembly to secure the filter retainer to the
fresh air inlet.Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch release mechanism, and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri -
cant directly into the lock cylinder.
1 — Screw Locations
2 — Fresh Air Inlet
1 — Fresh Air Inlet
2 — A/C Air Filter
3 — A/C Air Filter Retainer
7

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