2020 Ram ProMaster manual transmission

7
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle.
Be assured that it represents precision work-
manship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with
the assistance of service and engineering
specialists to acquaint you with the operation
and maintenance of your vehicle. It is supple -
mented by Warranty Information and customer
oriented documents available online. Within
this information, you will find a description of
the services that FCA US LLC offers to its
customers, the vehicle's warranty coverage,
and the details of the terms and conditions for
maintaining its validity. Please take the time to
read all of these publications carefully before driving your vehicle for the first time. Following
the instructions, recommendations, tips, and
important warnings in this manual will help
assure safe and enjoyable operation of your
vehicle. Be sure you are familiar with all vehicle
controls, particularly those used for braking,
steering, transmission, and transfer case
shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving
skills will improve with experience.
This Owner’s Manual describes all versions of
this vehicle. Options and equipment dedicated
to specific markets or versions are not expressly
indicated in the text. Therefore, you should only
consider the information which is related to the
trim level, engine, and version that you have
purchased. Any content introduced throughout
the Owner’s Information, that may or may not be
applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in
this publication are intended to help you use
your vehicle in the best possible way. FCA US
LLC aims at a constant improvement of the
vehicles produced. For this reason, it reserves
the right to make changes to the model
described for technical and/or commercial
reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that an
authorized dealer knows your vehicle best, has
factory-trained technicians and genuine
MOPAR® parts, and cares about your satisfac
-
tion.
1

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14GETTING TO KNOW YOUR VEHICLE
(Continued)
Rearming Of The System
If the system has not been disabled, the vehicle
security alarm will rearm itself after the 15 addi -
tional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock plunger.
DOORS
Power Door Locks
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed. Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!
(Continued)
20_VF_OM_EN_US_t.book Page 14

42GETTING TO KNOW YOUR INSTRUMENT PANEL
Instrument Cluster Descriptions
1. Speedometer
Indicates vehicle speed.
2. Instrument Cluster Display
When the appropriate conditions exist,
this display shows instrument cluster
display messages. Refer to “Instrument
Cluster Display” in this chapter for further
information.
Odometer/Trip Odometer Display Area
US Federal regulations require that upon
transfer of vehicle ownership, the seller
certify to the purchaser the correct mileage
that the vehicle has been driven. If your
odometer needs to be repaired or serviced,
the repair technician should leave the odom -
eter reading the same as it was before the
repair or service. If the technician cannot do
so, then the odometer must be set at zero,
and a sticker must be placed in the door
jamb stating what the mileage was before the
repair or service. It is a good idea for you to
make a record of the odometer reading before the repair/service, so that you can be
sure that it is properly reset, or that the door
jamb sticker is accurate if the odometer must
be reset at zero.
Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,
6” are displayed indicating the gear selector
position. Telltales “1,2,3,4,5,6” indicate the
manual mode has been engaged and the
gear selected is displayed. Refer to “Auto -
matic Transmission” in “Starting And Oper -
ating” for further information on Electronic
Range Select (ERS).
3. Tachometer
This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine
damage.
4. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis-
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Servicing And Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

20_VF_OM_EN_US_t.book Page 42

STARTING AND OPERATING97
(Continued)
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic
Range Select (ERS) shift positions. Manual
downshifts can be made using the ERS shift
control. Moving the gear selector into the ERS
(-/+) position (beside the DRIVE position) acti -
vates ERS mode, displays the current gear in
the instrument cluster, and prevents automatic
upshifts beyond this gear. In ERS mode,
toggling the gear selector forward (-) or rear -
ward (+) will change the highest available gear.
Refer to "Electronic Range Select (ERS) Opera -
tion" in this section for further information.
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the ERS (+/-)
position (beside the DRIVE position). In ERS
mode, the transmission gear limit (1, 2, 3, etc.)
is displayed in the instrument cluster. Move the gear selector to the right (into the DRIVE [D]
position) for access to PARK, REVERSE, and
NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:

After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake. When parking on a hill, apply the parking brake
before shifting the transmission to PARK, other
-
wise the load on the transmission locking mech -
anism may make it difficult to move the gear
selector out of PARK. As an added precaution,
turn the front wheels toward the curb on a
downhill grade, and away from the curb on an
uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine OFF.
Remove the ignition key.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
5

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IN CASE OF EMERGENCY135
NOTE:
The winch mechanism is designed for use with
the winch extension tube only. Use of an air
wrench or other power tools is not recom-
mended and can damage the winch.
Lowering Spare Tire
3. Pull the spare tire out from under the vehicle to gain access to the spare tire
retainer. Spare Tire
4. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of
the cable.
Lifting Spare Tire
5. Pull the retainer through the center of the wheel. Retainer
Preparations For Jacking
1. Park the vehicle on a firm, level surface.
Avoid ice or slippery areas.
2. Turn on the Hazard Warning flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
6

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136IN CASE OF EMERGENCY
(Continued)
6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if the right front wheel is being
changed, block the left rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle
when the vehicle is being lifted or raised.Jacking Instructions
Jack Warning Label
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning flashers.
Block the wheel diagonally opposite the
wheel to be raised.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
WARNING!
(Continued)
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142IN CASE OF EMERGENCY
Sealing A Tire With Tire Service Kit
(A) Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near
to the ground. This will allow the Tire Service
Kit Hoses (3) and (5) to reach the valve
stem and keep the Tire Service Kit flat on
the ground. This will provide the best posi -
tioning of the kit when injecting the sealant
into the deflated tire and running the air
pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmis -
sion) and place the ignition in the OFF posi -
tion.
4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:
1. Push in the Mode Select Knob (2) and turn to the Sealant Mode position. 2. Uncoil the Sealant Hose (3) and then
remove the cap from the fitting at the end of
the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the
Sealant Hose (3) onto the valve stem.
5. Uncoil the Power Plug (7) and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:
Do not remove foreign objects (e.g., screws or
nails) from the tire.
(C) Injecting Tire Service Kit Sealant Into The
Deflated Tire:
Always start the engine before turning ON the
Tire Service Kit.
NOTE:
Manual transmission vehicles must have the
parking brake engaged and the gear selector in
NEUTRAL.
After pushing the Power Button (1), the
sealant (white fluid) will flow from the Sealant
Bottle (4) through the Sealant Hose (3) and
into the tire. NOTE:
Sealant may leak out through the puncture in
the tire.
If the sealant (white fluid) does not flow within 0
– 10 seconds through the Sealant Hose (3):
1. Push the Power Button (1) to turn Off the
Tire Service Kit. Disconnect the Sealant
Hose (3) from the valve stem. Make sure
the valve stem is free of debris. Reconnect
the Sealant Hose (3) to the valve stem.
Check that the Mode Select Knob (2) is in
the Sealant Mode position and not Air
Mode. Push the Power Button (1) to turn On
the Tire Service Kit.
2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or another
vehicle, if available. Make sure the engine is
running before turning ON the Tire Service
Kit.
3. The Sealant Bottle (4) may be empty due to previous use. Call for assistance.
NOTE:
If the Mode Select Knob (2) is on Air Mode and
the pump is operating, air will dispense from the
Air Pump Hose (5) only, not the Sealant Hose
(3).

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251

Cargo Area Cover

..................................... 37
Cargo Compartment
.................................. 37
Cargo Light
............................................ 26
Certification Label
.................................. 112
Change Oil Indicator
.................................. 44
Changing A Flat Tire
........................ 133, 168
Chart, Tire Sizing
.................................... 169
Check Engine Light
(Malfunction Indicator Light)
......................... 55
Checking Your Vehicle For Safety
................... 89
Checks, Safety
........................................ 89
Child Restraint
........................................ 83
Child Restraints
Booster Seats.................................... 86Child Seat Installation.......................... 88Infant And Child Restraints................... 85Older Children And Child Restraints........ 85
Clean Air Gasoline
.................................. 192
Cleaning
Wheels........................................... 183
Climate Control
........................................ 28Manual............................................ 28Rear................................................ 32
Cold Weather Operation
.............................. 92
Compact Spare Tire
................................. 181
Contract, Service
.................................... 247
Cooling Pressure Cap (Radiator Cap)
............. 165

Cooling System
...................................... 163Adding Coolant (Antifreeze)................. 164Coolant Level........................... 163, 165Cooling Capacity............................... 195Disposal Of Used Coolant................... 165Drain, Flush, And Refill....................... 163Inspection....................................... 165Points To Remember......................... 165Pressure Cap................................... 165Radiator Cap................................... 165Selection Of Coolant (Antifreeze).. 164, 195
Corrosion Protection
................................ 187
Cruise Light
............................................53
Cupholders
..................................... 38, 190
Customer Assistance
............................... 246
Customer Programmable Features
................ 199
Cybersecurity
........................................ 198
D

Dealer Service
....................................... 158
Defroster, Windshield
.................................90
Diagnostic System, Onboard
......................... 54
Dimmer Control Switch
............................... 27
Dimmer Switch
Headlight..........................................24
Dipsticks
Automatic Transmission..................... 168Power Steering................................. 103
Disable Vehicle Towing
............................. 149

Disposal
Antifreeze (Engine Coolant)................ 165
Door Ajar
.............................................. 47
Door Ajar Light
........................................ 47
Door Locks
............................................ 14Automatic........................................ 15
Doors
.................................................. 14
Driver’s Seat Back Tilt
............................... 15
Driving
Through Flowing, Rising, Or Shallow
Standing Water
............................... 121
E

Electric Brake Control System
....................... 57
Electric Remote Mirrors
.............................. 22
Electrical Power Outlets
............................. 39
Electronic Speed Control (Cruise Control)
....... 103
Electronic Stability Control (ESC)
................... 57
Electronic Throttle Control Warning Light
.......... 48
Emergency, In Case Of
Freeing Vehicle When Stuck............... 149Jacking...................................133, 168Jump Starting.................................. 145
Emission Control System Maintenance
............ 55
11
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