2020 Ram ProMaster service

144IN CASE OF EMERGENCY
(E) After Driving:
Pull over to a safe location. Refer to “(A) When -
ever You Stop To Use Tire Service Kit” before
continuing.
1. Push in the Mode Select Knob (2) and turn to the Air Mode position.
2. Uncoil the power plug and insert the plug into the vehicle's 12 Volt power outlet.
3. Uncoil the Air Pump Hose (5) (black in color) and screw the fitting at the end of hose onto
the valve stem.
4. Check the pressure in the tire by reading the Pressure Gauge (8).
If tire pressure is less than 19 psi (1.3 Bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
If the tire pressure is 19 psi (1.3 Bar) or higher:
1. Push the Power Button (1) to turn on Tire Service Kit and inflate the tire to the pres-
sure indicated on the tire and loading infor -
mation label on the driver-side door
opening. NOTE:
If the tire becomes over-inflated, push the
Deflation Button to reduce the tire pressure to
the recommended inflation pressure before
continuing.
2. Disconnect the Tire Service Kit from the
valve stem, reinstall the cap on the valve
stem and unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an
authorized dealer or tire service center.
5. Remove the Speed Limit sticker from the instrument panel after the tire has been
repaired.
6. Replace the Sealant Bottle (4) and Sealant Hose (3) assembly at an authorized dealer
as soon as possible. Refer to “(F) Sealant
Bottle And Hose Replacement”.
NOTE:
When having the tire serviced, advise the autho -
rized dealer or service center that the tire has
been sealed using the Tire Service Kit.
(F) Sealant Bottle And Hose Replacement:
1. Uncoil the Sealant Hose (3) (clear in color).
2. Locate the red colored round Sealant Bottle release button at the lower right hand
corner of the kit.
3. Push and hold the Sealant Bottle release button, then pull out the bottle holding the
button.
4. Clean any remaining sealant from the Tire Service Kit housing.
5. Position the new Sealant Bottle (4) in the housing so that the Sealant Hose (3) aligns
with the hose slot in the front of the
housing. Push and hold the Sealant Bottle
release button, then push the bottle into the
housing by holding the button. An audible
click will be heard indicating the bottle is
locked into place. Release the button.
6. Verify that the cap is installed on the fitting at the end of the Sealant Hose (3) and
return the hose to its storage area (located
on top of the housing).
7. Return the Tire Service Kit to its storage location in the vehicle.

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148IN CASE OF EMERGENCY
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to tempo -
rarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access
cover which is located below the gear
selector.
Gear Selector Release Cover 4. Press and maintain firm pressure on the
brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override
release lever forward.
Release Lever
6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

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IN CASE OF EMERGENCY149
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift
back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the acceler -
ator. Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine. NOTE:
Push the “ESC OFF” switch, to place the Elec
-
tronic Stability Control (ESC) system in “Partial
OFF” mode, before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the “ESC OFF” switch again to
restore “ESC ON” mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in
gear (no transmission shifting occurring).
6

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152
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in the
instrument cluster. This means that service is
required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, and
extremely hot or cold ambient temperatures will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have the vehicle serviced as
soon as possible, within the next 500 miles
(805 km). An authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than an autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty. Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage. Rotate at the
first sign of irregular wear, even if it occurs
before the oil indicator system turns on
Check the fluid levels of the coolant reservoir,
brake master cylinder, and power steering
and fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance plan on the following
pages for the required maintenance intervals.

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SERVICING AND MAINTENANCE155
(Continued)
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty or off road environment, or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Inspect and replace the PCV valve
if necessary.
X
1. The brake fluid change interval is time based only, mileage intervals do not apply.
2. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
WARNING!
(Continued)
7

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158SERVICING AND MAINTENANCE
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
The oil change indicator system will remind you
that it is time to take your vehicle in for sched -
uled maintenance. Refer to the “Maintenance
Plan” for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the require -
ments of FCA Material Standard MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.

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SERVICING AND MAINTENANCE159
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
Mopar SAE 5W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix Ultra or equivalent is recommended
for all operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recom -
mended engine oil viscosity for your engine. For
information on engine oil filler cap location,
refer to the “Engine Compartment” illustration
in this section. NOTE:
Mopar SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix Ultra or equivalent may be used
when SAE 5W-20 engine oil meeting MS-6395
is not available.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or govern
-
mental agency for advice on how and where
used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
7

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160SERVICING AND MAINTENANCE
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Air Conditioner Maintenance
For best possible performance, your air condi -
tioner should be checked and serviced by an
authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a hydro -
fluorocarbon (HFC) that is an ozone-saving
product. However, the manufacturer recom -
mends that air conditioning service be
performed by authorized dealer or other service
facilities using recovery and recycling equip -
ment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Air Filter (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.

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