INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the battery and fused as close to the battery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative battery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR). Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible
interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or off-highway motor
vehicle can expose you to chemicals inclu -
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne -
cessary, service your vehicle in a well-ven -
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation. This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specifications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the battery and fused as close to the battery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative battery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR). Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible
interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or off-highway motor
vehicle can expose you to chemicals inclu -
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne -
cessary, service your vehicle in a well-ven -
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation. This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specifications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC
8
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 294
Vehicle Identification Number .................................. 294
BRAKE SYSTEM................................................................ 295
WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 295
Torque Specifications .................................................. 295
FUEL REQUIREMENTS ................................................ 297
2.4L Engine ................................................................... 297
Reformulated Gasoline ............................................ 297
Gasoline/Oxygenate Blends ..................................... 297
E-85 Usage In Non-Flex Fuel Vehicles ..................... 298
CNG And LP Fuel System Modifications ................ 298
MMT In Gasoline......................................................... 298
Materials Added To Fuel............................................ 299
Fuel System Cautions.................................................. 299
Carbon Monoxide Warnings .................................... 300
FLUID CAPACITIES ..................................................... 301
FLUIDS AND LUBRICANTS .......................................... 302
Engine ......................................................................... 302
Chassis ....................................................................... 304
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 305
CYBERSECURITY ............................................................305
UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED .................................................................... 317
Radio Operation........................................................... 317
Media Mode..................................................................317
IPOD®/USB/MP3 CONTROL — IF EQUIPPED ...... 318
RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information .......................319
RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started .................................................................... 322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media ............................................................................. 325
Phone ............................................................................. 326
Voice Text Reply ..........................................................327
General Information ....................................................327
Additional Information...............................................328
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 8
14 GETTING TO KNOW YOUR VEHICLE
Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-held
key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
The key fob may not be able to be detected by the vehicle if it
is located next to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s wireless signal.Key Fob To Unlock The Doors
Cargo Vehicle (Canada) — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the Cargo unlock
button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will flash
to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
Passenger Vehicle
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
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70 GETTING TO KNOW YOUR VEHICLE
Power Outlets
Your vehicle is equipped with 12 Volt (15 Amp) power
outlets that can be used to power cellular phones, small elec-
tronics and other low powered electrical accessories. The
power outlets are labeled with either a “key” or a “battery”
symbol to indicate how the outlet is powered. Power outlets
labeled with a “key” are powered when the ignition is in the
MAR (ACC/ON/RUN) position, while the outlets labeled
with a “battery” are connected directly to the battery and
powered at all times.
NOTE:
• All accessories connected to the “battery” powered outlets should be removed or turned off when the vehicle is not in
use to protect the battery against discharge. Driver And Front Passenger Power Outlets
The power outlets are located in between the driver and
front passenger seats.
Driver And Front Passenger Power Outlets
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72 GETTING TO KNOW YOUR VEHICLE
(Continued)
ROOF RACK — IF EQUIPPED
The crossbars and siderails are designed to carry the weight
on vehicles equipped with a luggage rack. The load must not
exceed 150 lbs (68 kg), and should be uniformly distributed
over the luggage rack crossbars.
NOTE:
If not equipped with crossbars, an authorized dealer can
order and install Mopar crossbars built specifically for this
roof rack system.
WARNING!
To avoid serious injury or death:
• Only devices designed for use in this type of outlet should be inserted into any 12 Volt outlet.
• Do not touch with wet hands.
• Close the lid when not in use and while driving the vehicle.
• If this outlet is mishandled, it may cause an electric shock and failure.
CAUTION!
• Many accessories that can be plugged in draw power from the vehicle's battery, even when not in use (i.e.,
cellular phones, etc.). Eventually, if plugged in long
enough, the vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the engine from
starting.
• Accessories that draw higher power (i.e., coolers,vacuum cleaners, lights, etc.) will degrade the battery
even more quickly. Only use these intermittently and
with greater caution.
• After the use of high power draw accessories, or long periods of the vehicle not being started (with accesso -
ries still plugged in), the vehicle must be driven a suffi -
cient length of time to allow the generator to recharge
the vehicle's battery. CAUTION!
(Continued)
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306 MULTIMEDIA
NOTE:
• FCA US LLC or your dealer may contact you directlyregarding software updates.
• To help further improve vehicle security and minimize the potential risk of a security breach, vehicle owners should:
• Routinely check www.driveuconnect.com/support/
software-update.html (US Residents) or www.driveu-
connect.ca (Canadian Residents) to learn about avail -
able Uconnect software updates.
• Only connect and use trusted media devices (e.g. personal mobile phones, USBs, CDs). Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept informa
-
tion and private communications without your consent. For
further information, refer to “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your Instru-
ment Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of buttons on the
touchscreen and buttons on the faceplate located on the
center of the instrument panel that allows you to access and
change the customer programmable features. Many features
can vary by vehicle.
• ONLY insert media (e.g., USB, SD card, or CD) into
your vehicle if it came from a trusted source. Media of
unknown origin could possibly contain malicious soft -
ware, and if installed in your vehicle, it may increase
the possibility for vehicle systems to be breached.
• As always, if you experience unusual vehicle behavior, take your vehicle to your nearest authorized dealer
immediately.
WARNING! (Continued)
CAUTION!
Do NOT attach any object to the touchscreen, doing so
can result in damage to the touchscreen.
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MULTIMEDIA 307
Uconnect 3/3 NAV With 5-inch Display Buttons On The Touchscreen And Buttons On The Faceplate
Uconnect 3/3 NAV Settings
Push the Settings button on the faceplate to display the menu
setting screen. In this mode the Uconnect system allows you
to access programmable features that may be equipped such
as Language, Display, Units (if equipped), Voice, Clock, Safety & Driving Assistance (if equipped), Lights, Doors &
Locks, Engine Off Options, Audio, Phone (if equipped), Siri
-
usXM® Setup (if equipped), Radio Setup, Restore Settings,
and Clear Personal Data.
NOTE:
• Only one category may be selected at a time.
• The Back Arrow will change into a Done button if any changes are made.
When making a selection, press the button on the touch -
screen to enter the desired mode. Once in the desired mode,
press and release the preferred setting. Once the setting is
complete, either press the Back Arrow button on the touch -
screen or the Back button on the faceplate to return to the
previous menu or press the X button on the touchscreen to
return to the Main Settings screen. Pressing the Up or Down
Arrow buttons on the touchscreen on the right side of the
screen will allow you to toggle up or down through the avail -
able settings.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
9
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