2020 RAM CHASSIS CAB change time

3
EXTERIOR LIGHTS ...............................................44 Multifunction Lever ...................................... 44
Headlight Switch .......................................... 44
Daytime Running Lights (DRLs) ................. 45
High/Low Beam Switch ............................... 45
Automatic High Beam Headlamp
Control — If Equipped .................................. 45 Flash-To-Pass ............................................. 46
Automatic Headlights — If Equipped .......... 46
Parking Lights And Panel Lights ................. 46
Directional LED Headlamp System —
If Equipped ................................................... 46 Headlights On With Wipers (Available With
Automatic Headlights Only) ......................... 46 Headlight Delay ............................................ 47
Lights-On Reminder ..................................... 47
Front Fog Lights — If Equipped .................. 47
Turn Signals ............................................. 47
Lane Change Assist — If Equipped ............. 47
Cargo Lights/Trailer Spotter Lights —
If Equipped ................................................... 47 Battery Saver................................................ 48
INTERIOR LIGHTS ................................................48
Courtesy Lights ............................................ 48
Illuminated Entry ......................................... 49
WINDSHIELD WIPERS AND WASHERS ............50
Windshield Wipers ..................................... 50
Rain Sensing Wipers — If Equipped ........... 51 CLIMATE CONTROLS ........................................... 51
Manual Climate Control Overview ............ 52
Automatic Climate Control Overview .......... 55
Climate Control Functions........................... 62
Automatic Temperature Control (ATC) ...... 62
Operating Tips ............................................. 63
WINDOWS ............................................................ 64
Power Windows — If Equipped .................... 64
Wind Buffeting ............................................ 66
HOOD .................................................................... 66
To Open The Hood ...................................... 66
To Close The Hood ....................................... 67
GARAGE DOOR OPENER — IF EQUIPPED ........ 67
Before You Begin Programming
HomeLink® .................................................. 68 Canadian/Gate Operator Programming ..... 70
Using HomeLink®........................................ 71
Security......................................................... 71
Troubleshooting Tips ................................... 71
General Information .................................... 72
INTERNAL EQUIPMENT ........................................ 72
Storage ......................................................... 72
Cupholders .................................................. 77
Electrical Power Outlets ............................ 78
Power Inverter — If Equipped ..................... 80
Wireless Charging Pad — If Equipped ........ 81
Overhead Sunglass Storage ....................... 81
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER..........82Base / Midline Instrument Cluster
Descriptions ................................................. 83
PREMIUM INSTRUMENT CLUSTER .....................85
Premium Instrument Cluster
Descriptions ................................................. 86
DIESEL INSTRUMENT CLUSTER .........................87
DIESEL INSTRUMENT CLUSTER ................ 88
INSTRUMENT CLUSTER .......................................90
Diesel INSTRUMENT CLUSTER .................. 91
INSTRUMENT CLUSTER DISPLAY .......................92
Instrument Cluster Display Controls .......... 92
Oil Life Reset ............................................... 93
Display Menu Items ..................................... 94
Diesel Messages And Warnings —
6.7L Cummins Diesel Engine ................... 103 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction Actions
— If Equipped .......................................... 107
WARNING LIGHTS AND MESSAGES ............... 108
Red Warning Lights ................................... 108
Yellow Warning Lights ............................... 111Yellow Indicator Lights .............................. 115
Green Indicator Lights ............................... 116White Indicator Lights ............................... 117Blue Indicator Lights ................................. 118

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10
INTRODUCTION
Dear Customer, congratulations on selecting
your new vehicle. Be assured that it represents
precision workmanship, distinctive styling, and
high quality.
This is a specialized utility vehicle. It can go
places and perform tasks that are not intended
for conventional passenger vehicles. It handles
and maneuvers differently from many
passenger vehicles both on-road and off-road,
so take time to become familiar with your
vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use
only. It is not intended for off-road driving or use
in other severe conditions suited for a
four-wheel drive vehicle. Before you start to
drive this vehicle, read the Owner’s Manual. Be
sure you are familiar with all vehicle controls,
particularly those used for braking, steering,
transmission, and transfer case shifting. Learn
how your vehicle handles on different road
surfaces. Your driving skills will improve with
experience. When driving off-road, or working
the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of
physics. Always observe federal, state, provin-cial and local laws wherever you drive. As with
other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in
“Starting and Operating” for further informa
-
tion.
This Owner's Manual has been prepared with
the assistance of service and engineering
specialists to acquaint you with the operation
and maintenance of your vehicle. It is
supplemented by Warranty Information, and
customer-oriented documents. Within this
information, you will find a description of the
services that FCA US LLC offers to its
customers, the vehicle's warranty coverage,
and the details of the terms and conditions for
maintaining its validity. Please take the time to
read all of these publications carefully before
driving your vehicle for the first time. Following
the instructions, recommendations, tips, and
important warnings in this manual will help
assure safe and enjoyable operation of your
vehicle. This Owner's Manual describes all versions of
this vehicle. Options and equipment dedicated
to specific markets or versions are not expressly
indicated in the text. Therefore, you should only
consider the information which is related to the
trim level, engine, and version that you have
purchased. Any content introduced throughout
the Owner's Information, that may or may not be
applicable to your vehicle, will be identified with
the wording “If Equipped”. All data contained in
this publication are intended to help you use
your vehicle in the best possible way. FCA US
LLC aims at a constant improvement of the
vehicles produced. For this reason, it reserves
the right to make changes to the model
described for technical and/or commercial
reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that an
authorized dealer knows your vehicle best, has
factory-trained technicians and genuine
MOPAR® parts, and cares about your
satisfaction.

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GETTING TO KNOW YOUR VEHICLE13
TIP:
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KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry (RKE) system (if equipped)
consists of a key fob and Keyless Enter-N-Go
feature.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. The turn signal
lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

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34GETTING TO KNOW YOUR VEHICLE
When you remove the key fob from the igni -
tion, the driver’s seat will move to a position
0.3 inches (7.7 mm) forward of the rear stop if the driver’s seat position is between
0.9 inches and 2.7 inches (22.7 mm and
67.7 mm) forward of the rear stop. The seat
will return to its previously set position when
you place the ignition to the ACC or RUN posi -
tion.
The Easy Entry/Easy Exit feature is disabled
when the driver’s seat position is less than
0.9 inches (22.7 mm) forward of the rear stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
Each stored memory setting will have an associ -
ated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
Heated Seats — If Equipped
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the touch -
screen, and are also located within the climate
or controls screen of the touchscreen.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.

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GETTING TO KNOW YOUR VEHICLE35
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

There are two heated seat switches that allow
the rear passengers to operate the seats inde -
pendently. You can choose from HI, MED, LO, or
OFF heat settings. Amber indicator lights in
each switch indicate the level of heat in use.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
Ventilated Seats — If Equipped
Front Ventilated Seats
Located in the seat cushion are small fans that
draw the air from the passenger compartment
and move air through fine perforations in the
seat cover to help keep the driver and front
passenger cooler in higher ambient tempera -
tures. The fans operate at three speeds, HI,
MED and LO. The front ventilated seats control buttons are
located on the center instrument panel below
the touchscreen, and are also located within the
climate or controls screen of the touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose MED.
Press the ventilated seat button a third
time to choose LO.
Press the ventilated seat button a fourth
time to turn the ventilation off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the ventilated seats can be programmed to
come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
2

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42GETTING TO KNOW YOUR VEHICLE
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.

Power Mirror Movement

Power Convex Mirror Switch — If Equipped
The Power Convex Mirror Switch is located on
the door trim panel, above the power mirror
controls. The switch enables the movement of
the convex portion of both the driver and
passenger outside mirrors.
Power Convex Mirror Switch

To adjust the convex portion of the outside
mirrors, push the Power Convex Mirror Switch.
Then, select the mirror you want to adjust by
using the L (left) or R (right) buttons.
To return the control to the large mirror, push
the Power Convex Mirror Switch a second time.

Trailer Tow Power Convex Mirror
NOTE:
If the Power Convex Mirror Switch is not pushed
a second time, the switch will automatically
default back to the larger portion of the outside
mirrors after a period of time.
Trailer Towing Mirrors
These mirrors are designed with an adjustable
mirror head to provide a greater vision range
when towing extra-wide loads. To change posi
-
tion inboard or outboard, the mirror head
should be rotated (flipped in or out).

Trailer Towing Position

NOTE:
Fold the trailer towing mirrors rearward prior to
entering an automated car wash.

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GETTING TO KNOW YOUR VEHICLE47
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Headlight Delay
To aid in your exit, your vehicle is equipped with
a headlight delay that will leave the headlights
on for approximately up to 90 seconds. This
delay is initiated when the ignition is turned off
while the headlight switch is on, and then the
headlight switch is cycled off. Headlight delay
can be canceled by either turning the headlight
switch on then off, or by placing the ignition in
the ON/RUN position.
NOTE:
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Lights-On Reminder
If the headlights, parking lights, or cargo lights
are left on after the ignition is placed in the OFF
position, a chime will sound when the driver’s
door is opened.
Front Fog Lights — If Equipped
To activate the front fog lights, turn on the
parking lights or low beam headlights and push
in the center of the headlight switch control
knob. Pushing the headlight switch control knob
a second time will turn the front fog lights off.

Front Fog Light Switch

Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster display will flash to show proper opera -
tion of the front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb. If an indicator fails to light when the lever is moved, it would suggest
that the indicator bulb is defective.
Lane Change Assist — If Equipped
Tap the multifunction lever up or down once,
without moving beyond the detent, and the turn
signal (right or left) will flash three times then
automatically turn off.
Cargo Lights/Trailer Spotter Lights — If
Equipped
The cargo lights (if equipped) and trailer spotter
lights (if equipped) are turned on by pushing the
cargo lights button located on the lower half of
the headlight switch.

Cargo Lights Button On Headlight Switch

2

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GETTING TO KNOW YOUR VEHICLE69
4. Continue to hold both buttons and observe
the indicator light. The HomeLink® indi-
cator will flash slowly and then rapidly after
HomeLink® has received the frequency
signal from the hand-held transmitter.
Release both buttons after the indicator
light changes from slow to rapid.
5. On the garage door opener (in the garage), locate the “LEARN” or “TRAINING” button.
This can usually be found where the
hanging antenna wire is attached to the
garage door opener/device motor. Firmly
push and release the “LEARN” or
“TRAINING” button. On some garage door
openers/devices there may be a light that
blinks when the garage door opener/device
is in the LEARN/TRAIN mode.
NOTE:
You have 30 seconds in which to initiate the
next step after the LEARN button has been
pushed.
6. Return to the vehicle and push the programmed HomeLink® button twice
(holding the button for two seconds each
time). If the garage door opener/device acti -
vates, programming is complete. NOTE:
If the garage door opener/device does not acti
-
vate, push the button a third time (for two
seconds) to complete the training. To program
the remaining two HomeLink® buttons, repeat
each step for each remaining button. DO NOT
erase the channels.
Reprogramming A Single HomeLink® Button
(Rolling Code)
To reprogram a channel that has been previ -
ously trained, follow these steps:

1. Place the ignition in the ON/RUN position.

2. Push and hold the desired HomeLink® button until the indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button proceed with “Programming A Rolling Code” step 2 and
follow all remaining steps.
Programming A Non-Rolling Code
For programming garage door openers manu -
factured before 1995.

1. Place the ignition in the ON/RUN position.
2. Place the hand-held transmitter 1 to
3 inches (3 to 8 cm) away from the Home-
Link® button you wish to program while
keeping the HomeLink® indicator light in
view.
3. Press and hold the HomeLink® button you want to program while you press and hold
the hand-held transmitter button.
4. Continue to hold both buttons and observe the indicator light. The HomeLink® indi-
cator will flash slowly and then rapidly after
HomeLink® has received the frequency
signal from the hand-held transmitter.
Release both buttons after the indicator
light changes from slow to rapid.
5. Press and hold the programmed Home -
Link® button and observe the indicator
light.
If the indicator light stays on constantly,
programming is complete and the garage
door/device should activate when the
HomeLink® button is pressed.
To program the two remaining Home -
Link® buttons, repeat each step for each
remaining button. DO NOT erase the
channels.
2

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