2020 RAM CHASSIS CAB alarm

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ........................... 18
Remote Start Abort Message ...................... 19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 20 General Information .................................... 20 REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start ........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 22 Remote Start Comfort Systems —
If Equipped ................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System ...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped ................................................... 31 Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35 HEAD RESTRAINTS ..........................................36
Front Head Restraints ................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal .................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40 Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 41 Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped ................................................... 42 Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 43 Outside Mirrors Folding Feature ................. 43
Illuminated Vanity Mirror —
If Equipped ................................................... 44

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 2

GETTING TO KNOW YOUR VEHICLE13
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry (RKE) system (if equipped)
consists of a key fob and Keyless Enter-N-Go
feature.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. The turn signal
lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 13

14GETTING TO KNOW YOUR VEHICLE
To Lock The Doors
If the vehicle is equipped with remote power
door locks, push and release the lock button on
the key fob to lock all doors. The turn signal
lights will flash and the horn will chirp to
acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu -
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or driving the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2032
battery. NOTE:
Perchlorate Material — special handling may
apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by pushing and holding the release button located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Release button

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 14

GETTING TO KNOW YOUR VEHICLE17
(Continued)
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the igni -
tion switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four oper -
ating positions; three of which are labeled and
will illuminate when in position. The three posi -
tions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available. RUN

Driving position.
All the electrical devices are available.
START
The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
2

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 17

GETTING TO KNOW YOUR VEHICLE19
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 19

20GETTING TO KNOW YOUR VEHICLE
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle secu -
rity alarm system (if equipped). Then, prior to
the end of the 15 minute cycle, place the igni -
tion in the ON/RUN position.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
REMOTE START — IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 20

22GETTING TO KNOW YOUR VEHICLE
Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition switch must be
placed in the ON/RUN position before you
can repeat the start sequence for a third
cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position.
NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. There -
fore, only key fobs that are programmed to the
vehicle can be used to start and operate the
vehicle. The system cannot reprogram a key fob
obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 22

24GETTING TO KNOW YOUR VEHICLE
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle
doors and ignition for unauthorized operation.
When the vehicle security alarm is activated,
interior switches for door locks are disabled.
The system will turn the horn off after 29
seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock button on the interior power door lock switch with the driver and/or
passenger door open.
Push the lock button on the exterior Passive Entry Door Handle with a valid
key fob available in the same exterior
zone Refer to "Keyless Enter-N-Go —
Passive Entry" in "Doors" in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and closed, the vehicle security light, in the instru
-
ment panel cluster, will flash rapidly for about
16 seconds to indicate that the alarm is being
set. After the alarm is set, the vehicle security
light will flash at a slower rate to indicate that
the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Unlock Door Handle with a valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle. If equipped,
refer to "Keyless Enter-N-Go — Passive
Entry" in "Doors" in this chapter for further
information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect
your vehicle. However, you can create condi -
tions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 24