2020 RAM CHASSIS CAB wheel

STARTING AND OPERATING227
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
NOTE:
Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or
uneven tire pressures, excessive vehicle
loading, or cold temperatures.
Two-Wheel Drive High Range (2H)
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry hard
surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
Neutral — This range disengages the front and
rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle.
Refer to “Recreational Towing” in “Starting And
Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
Shifting Procedure — Manually Shifted
Transfer Case
2H To 4H
Shifting between 2H and 4H can be made with
the vehicle stopped or in motion. If the vehicle
is in motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the
transfer case will engage/disengage faster if
you momentarily release the accelerator pedal
after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H Or 4H To 4L
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph
(3 to 5 km/h), shift the transmission into
NEUTRAL. While the vehicle is coasting at
2 to 3 mph (3 to 5 km/h), shift the transfer case
lever firmly to the desired position. Do not
pause in transfer case Neutral.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first
fully engaging the parking brake. The transfer
case NEUTRAL position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
Do not use 4L (Low) range when operating
the vehicle on dry pavement. Driveline
hardware damage can result.
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228STARTING AND OPERATING
NOTE:
Pausing in transfer case Neutral in vehicles
equipped with an automatic transmission
may require shutting the engine OFF to avoid
gear clash while completing the shift. If diffi -
culty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however diffi -
culty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to engage or disengage 4L with the vehicle
moving faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both
rear wheels on a slippery surface, a slight appli -
cation of the accelerator will supply maximum
traction. When starting with only one rear wheel
on an excessively slippery surface, slight
momentary application of the parking brake
may be necessary to gain maximum traction. Care should be taken to avoid sudden accelera-
tions when both rear wheels are on a slippery
surface. This could cause both rear wheels to
spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED
This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmis
-
sion driven PTO (power take off). The customer
will have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode. The
vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site: https:/
/www.ramtrucks.com/ram-commerical/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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STARTING AND OPERATING229
POWER STEERING
Hydraulic Power Steering
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is inter -
rupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off. Coor -
dinate inspection efforts through an authorized
dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.5

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230STARTING AND OPERATING
SPEED CONTROL
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h) for gasoline engines and
25 mph (40 km/h) for diesel engines.
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple speed control functions are operated at the same time. If this occurs, the Speed
Control system can be reactivated by pushing
the Speed Control on/off button and resetting
the desired vehicle set speed.
To Activate
Push the on/off button to activate the Speed
Control. The cruise indicator light in the instru
-
ment cluster display will illuminate. To turn the
system off, push the on/off button a second
time. The cruise indicator light will turn off. The
system should be turned off when not in use.
To Set A Desired Speed
Turn the Speed Control on. When the vehicle
has reached the desired speed, push the SET (-)
button and release. Release the accelerator
and the vehicle will operate at the selected
speed. NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (-) button.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase
speed by pushing the RES (+) button.
The driver’s preferred units can be selected
through the instrument panel settings (if
equipped). Refer to “Getting To Know Your
Instrument Panel” for more information. The
speed increment shown is dependent on the
chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)

Pushing the RES (+) button once will result in
a 1 mph increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 mph.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
1 — On/Off Button
2 — RES (+)
3 — SET (-)
4 — CANCEL
WARNING!
Leaving the Speed Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.

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STARTING AND OPERATING233
(Continued)
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right
side of the steering wheel) operate the ACC
system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
Does not always fully recognize complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop while following a target vehicle and hold
the vehicle for approximately two
seconds in the stop position. At this
point, there will be an “ACC may cancel
soon” chime and warning to the driver.
When ACC is cancelled, the system will
release the brakes and the driver must
take over braking. The system can be
resumed when the target vehicle drives
off by releasing the brake and pushing
the resume button on the steering
wheel.
WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — Adaptive Cruise Control On/Off Button
2 — Distance Button
3 — RES (+)
4 — SET (-)
5 — CANCEL
6 — Normal (Fixed Speed) Cruise Control On/Off
Button
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234STARTING AND OPERATING
Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in Four-Wheel Drive Low.
When you apply the brakes.
When the parking brake is applied.
When the automatic transmission is in PARK,
REVERSE or NEUTRAL.
When the vehicle speed is outside of the
speed range.
When the brakes are overheated.
When the driver door is open at low speed.
When the driver seat belt is unbuckled at low
speed.
Electronic Stability Control (ESC) Full Off
mode is active.
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”

Adaptive Cruise Control Ready
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button
again. At this time, the system will turn off and
the instrument cluster display will show “Adap
-
tive Cruise Control (ACC) Off.”

Adaptive Cruise Control Off

WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it
to go faster than you want. You could lose
control and have a collision. Always leave the
system off when you are not using it.

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STARTING AND OPERATING235
To Set A Desired ACC Speed
When the vehicle reaches the speed desired,
push the SET (-) button and release. The instru -
ment cluster display will show the set speed.
If the system is set when the vehicle speed is
below 20 mph (32 km/h), the set speed shall
be defaulted to 20 mph (32 km/h). If the
system is set when the vehicle speed is above
20 mph (32 km/h), the set speed shall be the
current speed of the vehicle.
NOTE:
ACC cannot be set if there is a stationary vehicle
in front of your vehicle in close proximity.
Remove your foot from the accelerator pedal,
after the ACC has been set. If you do not, the
vehicle may continue to accelerate beyond the
set speed. If this occurs:
The message “ACC DRIVER OVERRIDE” will
display in the instrument cluster display.
The system will not be controlling the
distance between your vehicle and the
vehicle ahead. The vehicle speed will only be
determined by the position of the accelerator
pedal.
To Cancel
The following conditions cancel the system:
The brake pedal is applied.
The CANCEL button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
The gear selector is removed from the DRIVE
position.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
Driver seatbelt is unbuckled at low speeds.
Driver door is opened at low speeds.
A Trailer Sway Control (TSC) event occurs.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal
range (overheated).
The trailer brake is applied manually (if
equipped).
To Turn Off
The system will turn off and clear the set speed
in memory if:
The Adaptive Cruise Control (ACC) on/off
button is pushed.
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You switch to Four-Wheel Drive Low.
5

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STARTING AND OPERATING239
Trailer Detect — If Equipped
When a trailer is detected, the ACC system auto -
matically defaults to the longest setting (four
bars). The setting can be overridden by pushing
the Distance Button on the steering wheel.
Overtake Aid
When driving with ACC engaged and following a
vehicle, the system will provide an additional
acceleration up to the ACC set speed to assist in
passing the vehicle. This additional acceleration
is triggered when the driver utilizes the left turn
signal and will only be active when passing on
the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a target
vehicle, if the target vehicle starts moving within
two seconds of your vehicle coming to a stand -
still, your vehicle will resume motion without the
need for any driver action. If the target vehicle does not start moving within
two seconds of your vehicle coming to a stand
-
still, then ACC will cancel and the driver must
take over braking. When the target vehicle
drives off, ACC can be resumed by releasing the
brake and pushing the RES (+) button.
NOTE:
After the ACC system holds your vehicle at a
standstill for approximately two seconds, a
chime will sound and an “ACC may cancel soon”
warning will display. The brakes will release
when ACC is cancelled and the driver must take
over braking.

While ACC is holding your vehicle at a
standstill, if the driver seatbelt is unbuckled or
the driver door is opened, the ACC system will
cancel and the brakes will release. Driver
intervention will be required at this moment.

Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The instrument
cluster display is located in the center of the
instrument cluster. The information it displays
depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following appears in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in
a collision and death or serious personal
injury.
5

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