2020 Ram 3500 steering

SAFETY161
braking but has not applied sufficient brake
force, the system will compensate and provide
additional brake force as required. When towing
a trailer, the system will also respond to activate
the trailer brakes (if equipped).
If a FCW with Mitigation event begins at a speed
below 32 mph (52 km/h), the system may
provide the maximum braking possible to miti -
gate the potential forward collision. If the
Forward Collision Warning with Mitigation event
stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds
and then release the brakes.

FCW Message

When the system determines a collision with
the vehicle in front of you is no longer probable,
the warning message will be deactivated. NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guard rails or
sign posts based on the course prediction.
This is expected and is a part of normal FCW
activation and functionality.
It is unsafe to test the FCW system. To
prevent such misuse of the system, after four
Active Braking events within a key cycle, the
Active Braking portion of FCW will be deacti
-
vated until the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent
unnecessary warnings to the surroundings.
FCW may not react to irrelevant objects such
as overhead objects, ground reflections,
objects not in the path of the vehicle,
stationary objects that are far away,
oncoming traffic, or leading vehicles with the
same or higher rate of speed.
FCW will be disabled like ACC, with the
unavailable screens.
During a FCW event when towing a trailer,
your Electronic Brake system will respond, to
activate the trailer brakes (if equipped).
Turning FCW On or Off
The FCW button is located in the Uconnect
display in the control settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
To turn the FCW system on, press the forward
collision button once.
To turn the FCW system off, press the forward
collision button once.
WARNING!
Forward Collision Warning (FCW) is not
intended to avoid a collision on its own, nor
can FCW detect every type of potential
collision. The driver has the responsibility to
avoid a collision by controlling the vehicle via
braking and steering. Failure to follow this
warning could lead to serious injury or death.
4

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182SAFETY
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners
Seat Track Position Sensors
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate. The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
Failure to replace the seat belt assembly
could increase the risk of injury in colli
-
sions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the
seat belt or children who are using booster
seats. The locked mode is only used to
install rear-facing or forward-facing child
restraints that have a harness for
restraining the child.
WARNING! (Continued)

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SAFETY183
(Continued)
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact Bolsters
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
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184SAFETY
(Continued)
Driver And Passenger Front Air Bag
Features
2500 Series Truck
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less
severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
This vehicle may be equipped with driver and/or
front passenger seat track position sensors that
may adjust the inflation rate of the Advanced
Front Air Bags based upon seat position.
3500 Series Truck
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.
The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less
severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
(Continued)
WARNING!

No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no
longer be functional. The protective covers
for the air bag cushions are designed to open
only when the air bags are inflating.

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SAFETY185
Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration. Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the ORC detects a collision requiring the
front air bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate
the front air bags.
The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING!
(Continued)
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.4

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188SAFETY
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed.

The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences
a rollover or near rollover event, and deployment
is appropriate, the rollover sensing system will
deploy the side air bags and seat belt
pretensioners on both sides of the vehicle.

The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or

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SAFETY189
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
4

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190SAFETY
(Continued)
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.
Do not attempt to modify any part of your
air bag system. The air bag may inflate acci -
dentally or may not function properly if
modifications are made. Take your vehicle
to an authorized dealer for any air bag
system service. If your seat, including your
trim cover and cushion, needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment
bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat
accessories may be used. If it is necessary
to modify the air bag system for persons
with disabilities, contact an authorized
dealer.
WARNING! (Continued)

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