2020 Ram 3500 maintenance

456TECHNICAL SPECIFICATIONS
NOTE:
Intentional tampering with the emissions
control system can result in civil penalties being
assessed against you.
CARBON MONOXIDE WARNINGS
FUEL REQUIREMENTS – DIESEL ENGINE
Use good quality diesel fuel from a reputable
supplier in your vehicle. Federal law requires
that you must fuel this vehicle with Ultra Low
Sulfur Highway Diesel fuel (15 ppm Sulfur
maximum) and prohibits the use of Low Sulfur
Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control
system.
For most year-round service, No. 2 diesel fuel
meeting ASTM (formerly known as the American
Society for Testing and Materials) specification
D-975 Grade S15 will provide good
performance. If the vehicle is exposed to
extreme cold (below 20°F or -7°C), or is
required to operate at colder-than-normal
conditions for prolonged periods, use climatized
No. 2 diesel fuel or dilute the No. 2 diesel fuel
with 50% No. 1 diesel fuel. This will provide
better protection from fuel gelling or
wax-plugging of the fuel filters. Diesel fuel is seldom completely free of water.
To prevent fuel system trouble, drain the
accumulated water from the fuel/water
separator using the fuel/water separator drain
provided on both fuel filters. If you buy good
quality fuel and follow the cold weather advice
above, fuel conditioners should not be required
in your vehicle. If available in your area, a high
cetane “premium” diesel fuel may offer
improved cold-starting and warm-up
performance.
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and hazardous or
explosive when mixed with diesel fuel.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START engine before you drain
the water from the fuel filter(s) to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.

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524MULTIMEDIA
SAFETY AND GENERAL INFORMATION
SAFETY GUIDELINES
Ensure that all persons read this manual
carefully before using the system. It contains
instructions on how to use the system in a safe
and effective manner.
Do NOT attach any object to the touchscreen.
Doing so can result in damage to the
touchscreen.
Please read and follow these safety
precautions. Failure to do so may result in injury
or property damage.
Glance at the screen only when safe to do so.
If prolonged viewing of the screen is required,
park in a safe location and set the parking
brake.
Stop use immediately if a problem occurs.
Failure to do so may cause injury or damage
to the product. Return it to an authorized
dealer for repair.
Ensure the volume level of the system is set
to a level that still allows you to hear outside
traffic and emergency vehicles.
Safe Usage Of The Uconnect System
Read all instructions in this manual carefully
before using your system to ensure proper
usage.
The Uconnect system is a sophisticated elec -
tronic device. Do not let young children use
the system.
Permanent hearing loss may occur if you play
your music or the system at loud volumes.
Exercise caution when setting the volume on
the system.
Keep drinks, rain and other sources of mois -
ture away from the system. Besides damage
to the system, moisture can cause electric
shocks as with any electronic device. NOTE:
Many features of this system are speed depen
-
dent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Exposure To Radio Frequency Radiation
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The
radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry,
etc.), which could scratch the touchscreen
surface!
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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548
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

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CUSTOMER ASSISTANCE551
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/
troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems the first time, using
step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals

These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as well
as specifications, capabilities and safety tips.

Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
To order a hard copy of your Owner’s Manual,
visit:
www.techauthority.com (US)
10

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552
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.............................................. 282Adding Engine Coolant (Antifreeze)............... 418Adding Fuel.......................................... 319, 320Additives, Fuel............................................... 454AdjustDown........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 42Air BagAir Bag Operation...................................... 185Air Bag Warning Light................................ 182Enhanced Accident Response......... 189, 384Event Data Recorder (EDR)....................... 384If Deployment Occurs................................ 188Knee Impact Bolsters................................ 185Maintaining Your Air Bag System.............. 190Maintenance............................................. 190Redundant Air Bag Warning Light.............183Transporting Pets...................................... 209Air Bag Light............................... 130, 182, 210Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 403, 425
Air Conditioner Maintenance........................ 405Air Conditioner Refrigerant.................. 405, 406Air Conditioner System................................. 405Air Conditioning......................................... 57, 67Air Conditioning Filter..............................69, 406Air Conditioning System................................... 67Air Conditioning, Operating Tips....................... 68Air Filter........................................................ 403Air PressureTires......................................................... 436AlarmPanic........................................................... 15Security Alarm....................................25, 132Alterations/ModificationsVehicle......................................................... 12Android Auto................................................. 545Antifreeze (Engine Coolant)................. 418, 459Capacites................................................. 460Disposal................................................... 420Anti-Lock Brake System (ABS)...................... 144Anti-Lock Warning Light................................ 137Apple CarPlay................................................ 546Assist, Hill Start............................................. 151Audio Systems (Radio).................................. 467Auto Down Power Windows............................. 70Automatic Door Locks...................................... 30
Automatic Headlights.......................................50Automatic Tailgate Release.............................74Automatic Temperature Control (ATC)..............67Automatic Transmission....................... 235, 424Adding Fluid.............................................. 424Fluid And Filter Change............................. 424Fluid Change............................................. 424Fluid Level Check............................. 422, 423Fluid Type............................... 422, 463, 466Shifting..................................................... 239Special Additives...................................... 422Automatic Transmission Limp Home Mode... 238AUX Camera......................................... 311, 318Auxiliary Driving Systems.............................. 153Axle Fluid.....................................424, 463, 466Axle Lubrication............................................ 424
B
Back-Up......................................................... 309Back-Up Camera........................................... 309Bar, Stabilizer/Sway System......................... 260Battery................................................. 132, 400Blanket..................................................... 225Charging System Light.............................. 132Keyless Key Fob Replacement....................15Battery Saver Feature......................................53

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554 Diesel Fuel System, Re-Priming
..................... 412Differential, Limited Slip................................ 270Disabled Vehicle Towing................................ 381Disposal Antifreeze (Engine Coolant)....................... 420Do Not Disturb............................................... 545Door Ajar........................................................ 133Door Ajar Light............................................... 133Door LocksAutomatic.................................................... 30Doors............................................................... 26Draining Fuel/Water Separator Filter............ 409Driver’s Seat Back Tilt..................................... 33DrivingOff-Pavement............................................ 261Off-Road.................................................... 261Through Flowing, Rising, Or Shallow Standing Water..................................... 343Dual Rear Wheels................................ 445, 452
E
Electric Brake Control System....................... 145Anti-Lock Brake System............................. 144Electronic Roll Mitigation................. 149, 153Electrical Power Outlets................................... 86Electronic Range Select (ERS)............. 238, 243Electronic Stability Control (ESC)...................146Electronic Throttle Control Warning Light...... 132Electronically Shifted Transfer Case.... 246, 250Emergency Braking........................................ 231
Emergency, In Case OfFreeing Vehicle When Stuck..................... 380Hazard Warning Flasher........................... 346Jump Starting........................................... 375Emission Control System Maintenance........ 143Engine......................................... 396, 397, 398Air Cleaner................................................ 403Block Heater.................................... 220, 229Break-In Recommendations..................... 230Compartment.................................. 397, 398Compartment Identification...................... 396Coolant (Antifreeze)......................... 461, 464Exhaust Gas Caution....................... 209, 456Fails To Start............................................ 216Flooded, Starting...................................... 216Fuel Requirements.......................... 454, 459Identifcation.................................... 397, 398Idling........................................................ 226Jump Starting........................................... 375Oil..................................401, 459, 461, 464Oil Filler Cap.................................... 396, 402Oil Filter.................................................... 403Oil Reset................................................... 115Oil Selection.................................... 401, 459Oil Synthetic............................................. 403Overheating.............................................. 379Runaway................................................... 319Starting..................................................... 214Engine Oil Viscosity....................................... 402
Enhanced Accident Response Feature...189, 384

Entry System, Illuminated................................54Ethanol.......................................................... 454Exhaust Brake............................................... 232Exhaust Gas Cautions.......................... 209, 456Exhaust System..........................209, 416, 425Exterior Lighting...............................................48Exterior Lights........................................ 48, 212
F
FiltersAir Cleaner
................................................ 403Air Conditioning................................. 69, 406Engine Fuel............................................... 409Engine Oil............................... 403, 461, 464Engine Oil Disposal................................... 403FlashersTurn Signals.............................. 51, 141, 212Flash-To-Pass...................................................50Flat Tire Stowage.......................................... 372Fluid Capacities................................... 459, 460Fluid Leaks.................................................... 212Fluid Level ChecksBrake........................................................ 421Fluid, Brake................................................... 463Fluids And Lubricants........................... 461, 464Fog Lights.............................................. 51, 355Fold Flat Load Floor.........................................84Fold-Flat Seats.................................................33Forward Collision Warning............................ 160Four Wheel Drive........................................... 246

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556 J
Jack Location
................................................. 365Jump Starting................................................ 375
K
Key Fob Panic Alarm
................................................. 15Programming Additional Key Fobs....... 16, 24Key Fob Battery Service (Remote
Keyless Entry).................................................. 15
Key Fob Programming (Remote Keyless Entry).. 16
Keyless Enter-N-Go........................28, 214, 218Lock The Vehicle’s Doors....... 476, 494, 514Passive Entry............................................... 28Passive Entry Programming............. 494, 514Keys................................................................. 14Replacement............................................... 24
L
Lane Change And Turn Signals........................ 51Lane Change Assist......................................... 52LaneSense.................................................... 306Latches.......................................................... 212Hood........................................................... 74Lead Free Gasoline........................................ 454Leaks, Fluid................................................... 212Life Of Tires................................................... 439Light Bulbs........................................... 212, 351
Lights............................................................ 212Air Bag.................................... 130, 182, 210Automatic High Beam.................................. 49Brake Assist Warning............................... 148Brake Warning.......................................... 131Bulb Replacement.................................... 351Cab Top Clearance................................... 357Cargo........................................................... 52Center Mounted Stop............................... 356Courtesy/Reading....................................... 53Cruise....................................................... 141Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator... 132
Exterior...............................................48, 212Fog........................................................... 355Four Wheel Drive Indicator....................... 255Hazard Warning Flasher........................... 346Headlights............................................ 48, 50High Beam................................................... 49Hill Descent Control Indicator................... 149Illuminated Entry......................................... 54Interior......................................................... 53Lights On Reminder..................................... 51Low Fuel................................................... 135Malfunction Indicator (Check Engine)....... 133Park.......................................................... 140Passing........................................................ 50Seat Belt Reminder.................................. 130Security Alarm.......................................... 132Service..................................................... 351
Side Marker.............................................. 357Traction Control........................................ 148Transfer Case........................................... 255Turn Signals............51, 141, 212, 353, 355Warning Instrument Cluster Descriptions................................ 132, 141Limited-Slip Differential....................... 270, 424Load Shed Battery Saver Mode..................... 129Load Shed Battery Saver On......................... 129Load Shed Electrical Load Reduction........... 129Load Shed Intelligent Battery Sensor............ 129Loading Vehicle............................................. 324Tires.......................................................... 433LocksAutomatic Door............................................30Child Protection...........................................30Power Door..................................................27Low Tire Pressure System............................. 163Lubrication, Body.......................................... 414Lug Nuts/Bolts.............................................. 452
M
Maintenance....................................................73Maintenance Free Battery............................ 400Maintenance Plan......................................... 391Maintenance Schedule............... 385, 389, 391Malfunction Indicator Light
(Check Engine)..................................... 133, 143

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557
Manual Park Release
............................................. 378Service...................................................... 551Media Hub..................................................... 538Memory Seat................................................... 31Memory Settings............................................. 31Methanol....................................................... 454Mirrors............................................................. 42Electric Powered......................................... 44Heated........................................................ 46Memory....................................................... 31Outside........................................................ 44Rearview..................................... 42, 43, 346Trailer Towing.............................................. 46Modifications/AlterationsVehicle........................................................ 12Monitor, Tire Pressure System....................... 163Mopar Parts................................................... 550MP3 Control.................................................. 538Multi-Function Control Lever............................ 48
N
Navigation System (Uconnect GPS)............... 309New Vehicle Break-In Period.......................... 230Noise ControlMaintenance............................................. 425Tampering Prohibited................................ 426Noise Emission Warranty..................... 425, 426
O
Occupant Restraints..................................... 172Octane Rating, Gasoline (Fuel)..................... 454Off-Pavement Driving (Off-Road).......... 261, 344Off-Road Driving (Off-Pavement).......... 261, 344Oil Change Indicator..................................... 390Oil Filter, Change.......................................... 403Oil Filter, Selection........................................ 403Oil Pressure Light.......................................... 132Oil Reset....................................................... 115Oil, Engine................................... 401, 461, 464Capacity........................................... 459, 460Change Interval........................................ 401Dipstick.................................................... 399Disposal................................................... 403Filter....................................... 403, 461, 464Filter Disposal........................................... 403Identification Logo.................................... 402Materials Added To.................................. 403Pressure Warning Light............................ 132Recommendation............................ 401, 459Synthetic.................................................. 403Viscosity.......................................... 402, 459Onboard Diagnostic System.......................... 142Operating Precautions.................................. 142Operator ManualOwner's Manual..................................12, 551Outside Rearview Mirrors................................ 44
Overdrive....................................................... 244Overdrive OFF Switch.................................... 244Overheating, Engine...................................... 379
P
Paint Care..................................................... 447Panic Alarm......................................................15Parking Brake............................................... 231ParkSense System, Rear...................... 296, 301Passive Entry....................................................28Pedals, Adjustable...........................................42Perform Service Indicator, Reset.................. 390Pets............................................................... 209Pickup Box................................................90, 92Pinch Protection...............................................73Placard, Tire And Loading Information.......... 433PowerDistribution Center (Fuses)....................... 358Door Locks...................................................27Mirrors.........................................................44Outlet (Auxiliary Electrical Outlet)..........86, 88Seats...........................................................35Side Steps...................................................27Sliding Rear Window....................................71Steering.......................................................44Sunroof........................................................72Windows......................................................7011

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