2020 Ram 3500 Cummins

4
GARAGE DOOR OPENER — IF EQUIPPED .........76 Before You Begin Programming
HomeLink® .................................................. 76 Canadian/Gate Operator Programming ..... 79
Using HomeLink® ........................................ 79
Security......................................................... 80
Troubleshooting Tips ................................... 80
General Information .................................... 80
INTERNAL EQUIPMENT ........................................81
Storage ......................................................... 81
Cupholders .................................................. 86
Electrical Power Outlets .............................. 86
Power Inverter — If Equipped ..................... 88
Wireless Charging Pad — If Equipped ........ 89
Overhead Sunglass Storage........................ 90
PICKUP BOX .........................................................90
Cargo Camera — If Equipped ...................... 91
RAMBOX — IF EQUIPPED .....................................92
RamBox Integrated Box Side
Storage Bins ................................................. 92 RamBox Safety Warning .............................. 94
Bed Divider — If Equipped ........................... 94
Bed Rail Tie-Down System — If Equipped .. 96
SLIDE-IN CAMPERS .............................................98
Camper Applications ................................... 98 EASY-OFF TAILGATE ........................................... 98
Disconnecting The Rear Camera And
Remote Keyless Entry ................................. 98 Removing The Tailgate ................................ 99
Locking Tailgate ........................................... 99
TRI-FOLD TONNEAU COVER — IF EQUIPPED ..100
Tri-Fold Tonneau Cover Removal.............. 100
Tri-Fold Tonneau Cover Installation.......... 102Tri-Fold Tonneau Cover Cleaning .............. 105
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE........................................................ 106
Base / Midline Instrument Cluster
Descriptions — Gas Engine ....................... 106
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE........................................................ 108
Premium Instrument Cluster
Descriptions — Gas Engine ....................... 108
BASE INSTRUMENT CLUSTER —
DIESEL ENGINE ................................................. 110
Base Instrument Cluster Descriptions —
Diesel Engine ............................................. 110 PREMIUM INSTRUMENT CLUSTER —
DIESEL ENGINE .................................................. 112
Premium Instrument Cluster
Descriptions — Diesel Engine ................... 112
INSTRUMENT CLUSTER DISPLAY ................... 113
Instrument Cluster Display Controls ........ 114
Oil Life Reset ............................................. 115
Display Menu Items ................................... 116
Diesel Messages And Warnings — 6.7L
Cummins Diesel Engine ............................ 125 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 129
WARNING LIGHTS AND MESSAGES ............... 130
Red Warning Lights ................................... 130
Yellow Warning Lights ............................... 133Yellow Indicator Lights .............................. 138
Green Indicator Lights ............................... 140White Indicator Lights ............................... 141Blue Indicator Lights ................................. 142
ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 142
Onboard Diagnostic System
(OBD II) Cybersecurity ............................... 142
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 143

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8
BULB REPLACEMENT ....................................... 351 Replacement Bulbs ..................................351Replacing Exterior Bulbs ...........................353
FUSES .................................................................. 358
Power Distribution Center .........................358
JACKING AND TIRE CHANGING ...................... 365
Jack Location .............................................365Removal Of Jack And Tools .......................365
Removing The Spare Tire ..........................367
Preparations For Jacking...........................368
Jacking Instructions ...................................368
To Stow The Flat Or Spare ........................ 372Reinstalling The Jack And Tools ...............373
Hub Caps/Wheel Covers — If Equipped ...374
JUMP STARTING ................................................ 375
Preparations For Jump Start .....................375Jump Starting Procedure...........................376
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 377
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 378
IF YOUR ENGINE OVERHEATS ......................... 379
FREEING A STUCK VEHICLE ............................ 380 TOWING A DISABLED VEHICLE .......................381
Two-Wheel Drive Models ........................... 382
Four-Wheel Drive Models .......................... 383Emergency Tow Hooks — If Equipped ...... 384
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 384
EVENT DATA RECORDER (EDR) .......................384
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE .......385
Maintenance Plan — Gasoline Engine...... 386
Heavy Duty Use Of The Vehicle................. 389
SCHEDULED SERVICING— DIESEL ENGINE .... 389
Oil Change Indicator System —
Cummins Diesel......................................... 390 Perform Service Indicator —
Cummins Diesel ........................................ 390 Maintenance Plan — Cummins Diesel
Engine ........................................................ 391
ENGINE COMPARTMENT .................................. 396
6.4L Engine ................................................ 396
6.7L Diesel Engine — Six-Speed 68RFE ... 397
6.7L Diesel Engine — Six-Speed AISIN
(AS69RC HD) .............................................. 398 Checking Oil Level — Gas Engine ............. 399
Checking Oil Level — Diesel Engine .......... 399
Adding Washer Fluid ................................. 399Maintenance-Free Battery ....................... 400Pressure Washing...................................... 400
DEALER SERVICE .............................................. 401
Engine Oil .................................................. 401
Engine Oil Filter ......................................... 403Engine Air Cleaner Filter ........................... 403
Air Conditioner Maintenance ................... 405
Accessory Drive Belt Inspection ............... 408Draining Fuel/Water Separator Filter —
Diesel Engine ............................................ 409 Engine Mounted Fuel Filter
Replacement — Diesel Engine .................. 410 Underbody Mounted Fuel Filter
Replacement — Diesel Engine .................. 412 Priming If The Engine Has Run Out Of
Fuel — Diesel Engine ................................. 412 Intervention Regeneration Strategy —
Message Process Flow ............................. 413 Diesel Exhaust Fluid .................................. 414
Body Lubrication ........................................ 414

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GETTING TO KNOW YOUR INSTRUMENT PANEL125
Commercial Settings — If Equipped
Commercial Settings allows the driver to set
and recall additional features when the
transmission is in PARK (P).
Push and release the up and down button until
Commercial Settings displays in the instrument
cluster display.
Follow the prompts to enter the required PIN
and enter the Commercial Settings submenu.
Commercial Settings allows you to access the
following features (if equipped):
Backup Alarm — If Equipped
ParkSense — If Equipped
Aux Switches
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known,
see an authorized dealer to have the PIN reset.
DIESEL MESSAGES AND WARNINGS —
6.7L C
UMMINS DIESEL ENGINE
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are
seamlessly integrated into your vehicle and
managed by the Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part. Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. The following messages may
display in your instrument cluster display:Perform Service
— Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the
“Perform Service” message is displayed in
the instrument cluster display it is necessary
to have the emissions maintenance
performed. Emissions maintenance may
include replacing the Closed Crankcase
Ventilation (CCV) filter element. The proce -
dure for clearing and resetting the "Perform
Service" indicator message is located in the
appropriate Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed
in the instrument cluster display if the
exhaust particulate filter reaches 80% of its
maximum storage capacity. Under conditions
of exclusive short duration and low speed
driving cycles, your Cummins diesel engine
and exhaust after-treatment system may
never reach the conditions required to
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
3

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126GETTING TO KNOW YOUR INSTRUMENT PANEL
remove the trapped Particulate Matter (PM).
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Remedy”
message will be displayed in the instrument
cluster display. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel
engine and exhaust after-treatment system
to remove the trapped Particulate Matter
(PM) and restore the system to normal oper-
ating condition.
Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
Diesel Particulate Filter (DPF) is self-cleaning.
Maintain your current driving condition until
regeneration is completed.
Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you
will hear one chime to assist in alerting you of
this condition.
Exhaust Service Required — See Dealer Now
— This message indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likelihood
of permanent damage to the after-treatment
system. If this condition is not corrected and
a dealer service is not performed, extensive
exhaust after-treatment damage can occur.
To correct this condition it will be necessary
to have your vehicle serviced by your local
authorized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent the
diesel exhaust filter from performing it's cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced
engine power. Only an authorized dealer will be
able to correct this condition.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated to
protect the engine during start up in cold
ambient temperatures.
Engine Power Reduced During Warmup
—
This message will display during start up
when the ambient temperature is between
10°F (-12°C) and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec
(Seconds) During Warmup — This message
will display during start up when the ambient
temperature is between -10°F (-23°C) and
-25°F (-32°C).
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.

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220STARTING AND OPERATING
5. After engine start-up, check to see that
there is oil pressure.
6. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine “Wait To Start” telltale goes off if
a door or the hood is ajar.

If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least 5 seconds and
then back ON. Repeat steps 1 through 7 of
“Keyless Enter-N-Go Starting Procedure –
Engine Manifold Air Temperature Below 66° F
(19° C).”

EXTREME COLD WEATHER
The Cummins® Turbo Diesel engine is
equipped with several features designed to
assist cold weather starting and operation:
The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter. It
requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
A intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
NORMAL STARTING PROCEDURE —
E
NGINE MANIFOLD AIR TEMPERATURE
A
BOVE 66° F (19° C)
Observe the instrument panel cluster lights
when starting the engine.

1. Always apply the parking brake.

2. Shift into PARK for an automatic
transmission.
3. Place the ignition switch in the ON position and watch the instrument panel cluster
lights.
4. Place the ignition switch in the START position and crank the engine. Do not press
the accelerator during starting.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.

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STARTING AND OPERATING223
(Continued)
STARTING FLUIDS
The engine is equipped with an automatic
electric air preheating system. If the
instructions in this manual are followed, the
engine should start in all conditions.
NORMAL OPERATION — DIESEL ENGINE
Observe the following when the engine is
operating:
All message center lights are off.
Malfunction Indicator Light (MIL) is off.
Engine oil pressure is above 10 psi (69 kPa)
at idle.
Voltmeter operation:
The voltmeter may show a gauge fluctuation at
various engine temperatures. This cycling
operation is caused by the post-heat cycle of the
intake manifold heater system. The number of
cycles and the length of the cycling operation is
controlled by the engine control module.
Post-heat operation can run for several
minutes, and then the electrical system and
voltmeter needle will stabilize.
The cycling action will cause temporary
dimming of the headlamps, interior lamps, and
also a noticeable reduction in blower motor
speed.
COLD WEATHER PRECAUTIONS
Operation in ambient temperature below 32°F
(0°C) may require special considerations. The
following charts suggest these options:
WARNING!
Starting fluids or flammable liquids must
never be used in the Cummins diesel engine
(see Warning label). Never pour diesel fuel,
flammable liquid, starting fluids (ether) into
the air cleaner canister, air intake piping, or
turbocharger inlet in an attempt to start the
vehicle. This could result in a flash fire and
explosion causing serious personal injury and
engine damage.
WARNING!

Do not leave children or animals inside
parked vehicles in hot weather. Interior heat
build-up may cause serious injury or death.
When leaving the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.

WARNING! (Continued)
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230STARTING AND OPERATING
NOTE:
The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
BLOCK HEATER USAGE
For ambient temperatures below 0°F (-18°C),
engine block heater usage is recommended.
For ambient temperatures below –20°F
(-29°C), engine block heater usage is required.
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided. The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Fluids And Lubricants” in “Technical
Specifications”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE
The Cummins® Turbo Diesel engine does not
require a break-in period due to its construction.
Normal operation is allowed, providing the
following recommendations are followed:
Warm up the engine before placing it under
load.
Do not operate the engine at idle for
prolonged periods.
Use the appropriate transmission gear to
prevent engine lugging.
Observe vehicle oil pressure and tempera -
ture indicators.
Check the coolant and oil levels frequently.
Vary throttle position at highway speeds
when carrying or towing significant weight.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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STARTING AND OPERATING231
(Continued)
NOTE:
Light duty operation such as light trailer towing
or no load operation will extend the time before
the engine is at full efficiency. Reduced fuel
economy and power may be seen at this time.
For additional vehicle break-in requirements,
refer to “Trailer Towing” in “Starting And
Operating” of the Owners Manual.
Because of the construction of the Cummins®
Turbo Diesel engine, engine run-in is enhanced
by loaded operating conditions which allow the
engine parts to achieve final finish and fit during
the first 6,000 miles (10,000 km).
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied. Also, be certain to
leave the transmission in PARK.
The foot-operated parking brake is located
below the lower left corner of the instrument
panel. To apply the park brake, firmly push the
park brake pedal fully. To release the parking
brake, pull the parking brake release handle.
Parking Brake Release

When the parking brake is applied with the
ignition switch ON, the “Brake Warning Light” in
the instrument cluster will illuminate.
NOTE:When the parking brake is applied and the
transmission is placed in gear, the “Brake
Warning Light” will flash. If vehicle speed is
detected, a chime will sound to alert the
driver. Fully release the parking brake before
attempting to move the vehicle.
This light only shows that the parking brake is
applied. It does not show the degree of brake
application. When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. Apply the parking brake before placing
the gear selector in PARK, otherwise the load on
the transmission locking mechanism may make
it difficult to move the gear selector out of PARK.
The parking brake should always be applied
whenever the driver is not in the vehicle.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
unattended children in a vehicle is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured.
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