2020 Ram 3500 instrument cluster

324STARTING AND OPERATING
system to operate properly at temperatures
below 12°F (-11°C). If your vehicle is not in
operation for an extended period of time with
temperatures below 12°F (-11°C), the DEF in
the tank may freeze. If the tank is overfilled and
freezes, it could be damaged. Therefore, do not
overfill the DEF tank.
Extra care should be taken when filling with
portable containers to avoid overfilling. Note the
level of the DEF gauge in your instrument
cluster. You may safely add a maximum of
2 Gallons (7.5 Liters) of DEF from portable
containers when your DEF gauge is reading
½ full.
VEHICLE LOADING
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear axle
systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not
exceeded.
PAYLOAD
The payload of a vehicle is defined as the
allowable load weight a truck can carry,
including the weight of the driver, all
passengers, options and cargo.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum permissible load on
the front and rear axles. The load must be
distributed in the cargo area so that the GAWR
of each axle is not exceeded.
Each axle GAWR is determined by the
components in the system with the lowest load
carrying capacity (axle, springs, tires or wheels).
Heavier axles or suspension components
sometimes specified by purchasers for
increased durability does not necessarily
increase the vehicle's GVWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full
GAWR.
CURB WEIGHT
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
LOADING
The actual total weight and the weight of the
front and rear of your vehicle at the ground can
best be determined by weighing it when it is
loaded and ready for operation.

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STARTING AND OPERATING333
If a fault is detected in the trailer wiring or the
Integrated Trailer Brake Module (ITBM), the
“Trailer Brake Status Indicator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake
control power output to the trailer brakes in
0.5 increments. The GAIN setting can be
increased to a maximum of 10 or decreased to
a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake
control for the specific towing condition and
should be changed as towing conditions
change. Changes to towing conditions include
trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately
20–25 mph (30–40 km/h).
1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.

2. Hook up the trailer and make the electrical connections according to the trailer
manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”. 6. Push the UP or DOWN buttons until the
Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer
Brake Type appears on the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.
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334STARTING AND OPERATING
* The suggested selection depends and may
change depending on the customer
preferences for braking performance. Condition
of the trailer brakes, driving and road state may
also affect the selection.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. NOTE:
An aftermarket controller may be available
for use with trailers with air or elec
-
tric-over-hydraulic trailer brake systems. To
determine the type of brakes on your trailer
and the availability of controllers, check with
your trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See an
authorized dealer if an aftermarket module is
to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer BrakesElectric over Hydraulic
Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.

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IN CASE OF EMERGENCY363
F81 –20 Amp Yellow Trailer Tow Right Turn / Stop Lights - If Equipped
F82 –10 Amp Red Steering Column Control Module / Cruise Control
F83 ––Spare
F84 –15 Amp Blue ASBM / HVAC / ICS / Rear Heated Seat Switches
F85 –10 Amp Red Airbag Module
F86 –10 Amp Red Airbag Module
F87 –10 Amp RedAir Suspension / ITBM / Steering Column Control Module
/ MOD Gateway CAN-C Trailer TPM
F88 –15 Amp Blue Instrument Panel Cluster
F90/F91 –20 Amp Yellow Power Outlet / Batt
Power Outlet / Acc
F92 ––Spare
F93 ––Spare
F94 –10 Amp RedShift-By-Wire / Transfer Case Switch / Module TPM Trailer
/ Module Gateway Can-C Trailer TPM
F95 –10 Amp RedRearview Camera / Park Assist / CHMSL Camera / Blind
Spot Sensor / Surround View Camera
F96 –10 Amp Red Trailer Camera – If Equipped
F97 –20 Amp Yellow Front Heated Seat Passenger – If Equipped
F98 –20 Amp Yellow Front Heated Seat Driver – If Equipped
F99 –10 Amp Red HVAC / In-Car Temperature Sensor / CSG MOD
CavityCartridge Fuse Micro Fuse Description
6

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385
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message to
illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.If a scheduled oil change is performed by
someone other than an authorized dealer, the
message can be reset by referring to the steps
described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
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390SERVICING AND MAINTENANCE
Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
OIL CHANGE INDICATOR SYSTEM —
C
UMMINS DIESEL

Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage.
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to the steps described under
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes
first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility). If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding
operation with biodiesel blend (B6-B20) fuel
meeting ASTM specification D-7467.
PERFORM SERVICE INDICATOR —
C
UMMINS DIESEL
Your vehicle will require emissions
maintenance at a set interval. To help remind
you when this maintenance is due, the
instrument cluster will display “Perform
Service”. When the “Perform Service” message
is displayed on the instrument cluster it is
necessary to have the emissions maintenance
performed. Emissions maintenance may
include replacing the Closed Crankcase
Ventilation (CCV) filter element. The procedure
for clearing and resetting the “Perform Service”
indicator message is located in the appropriate
Service Information.

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414SERVICING AND MAINTENANCE
the Diesel Particulate Filter, the engine idle
speed will return to normal when the brake
pedal is applied. A small change in engine tone
or a slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 km/h). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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SERVICING AND MAINTENANCE423
Fluid Level Check — Six-Speed
Transmission
It is best to check the fluid level when the
transmission is at normal operating
temperature (158-176°F / 70-80°C). This
normally occurs after at least 15 miles (25 km)
of driving. At normal operating temperature the
fluid cannot be held comfortably between the
fingertips. You can read the transmission sump
temperature in the instrument cluster screen
refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further
information.
Use the following procedure to check the
transmission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach
the normal operating temperature. If the transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each
position), ending with the transmission in
PARK.
6. Remove the dipstick, wipe it clean and reinsert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill.
Use ONLY the specified fluid
refer to "Fluids And Lubricants" in
“Technical Specifications” for fluid specifi -
cations. After adding any quantity of oil
through the dipstick tube, wait a minimum
of two minutes for the oil to fully drain into
the transmission before rechecking the
fluid level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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