2020 Ram 3500 oil type

230STARTING AND OPERATING
NOTE:
The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
BLOCK HEATER USAGE
For ambient temperatures below 0°F (-18°C),
engine block heater usage is recommended.
For ambient temperatures below –20°F
(-29°C), engine block heater usage is required.
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided. The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Fluids And Lubricants” in “Technical
Specifications”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE
The Cummins® Turbo Diesel engine does not
require a break-in period due to its construction.
Normal operation is allowed, providing the
following recommendations are followed:
Warm up the engine before placing it under
load.
Do not operate the engine at idle for
prolonged periods.
Use the appropriate transmission gear to
prevent engine lugging.
Observe vehicle oil pressure and tempera -
ture indicators.
Check the coolant and oil levels frequently.
Vary throttle position at highway speeds
when carrying or towing significant weight.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

20_DJD2_OM_EN_USC_t.book Page 230

STARTING AND OPERATING319
(Continued)
ENGINE RUNAWAY — DIESEL ENGINE
Diesel engine runaway is a rare condition
affecting diesel engines, where the engine
consumes its own lubrication oil and runs at
higher and higher RPM until it overspeeds to a
point where it destroys itself due to either
mechanical failure or engine seizure through
lack of lubrication.
REFUELING THE VEHICLE — GAS ENGINE
The fuel filler cap (gas cap) is located behind the
fuel filler door, on the left side of the vehicle.
Open the fuel door and remove the fuel filler cap
by turning it counter-clockwise.
Fuel Filler Cap

NOTE:
When removing the fuel filler cap, lay the cap
tether in the hook, located on the fuel filler door.
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
WARNING!
In case of engine runaway due to flammable
fumes from fuel spills or turbocharger oil
leaks being sucked into the engine, do the
following to help avoid personal injury and/or
vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO2 or dry chemical type fire
extinguisher, direct the spray from the fire
extinguisher into the grille on the driver side
so that the spray enters the engine air intake.
The inlet for the engine air intake is located
behind the drivers side headlamp and
receives air through the grille.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running.
A fire may result if gasoline is pumped into
a portable container that is inside of a
vehicle. You could be burned. Always place
gas containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impu-
rities into the fuel system.
A poorly fitting fuel filler cap may cause the
“Malfunction Indicator Light (MIL)” to turn
on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel
tank is full.
WARNING! (Continued)
5

20_DJD2_OM_EN_USC_t.book Page 319

344STARTING AND OPERATING
(Continued)
OFF-ROAD DRIVING TIPS
Care should be taken when attempting to climb
steep hills or driving diagonally across a hill or
slope. If natural obstacles force you to travel
diagonally up or down a hill, choose a mild angle
and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and
cautiously.
If you must back down a hill, back straight down
using REVERSE gear. Never back down in
NEUTRAL or diagonally across the hill.
When driving over sand, mud, and other soft
terrain, shift to low gear and drive steadily.
Apply the accelerator slowly to avoid spinning
the wheels.
Do not reduce the tire pressures for this type of
driving.Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
WARNING! (Continued)
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)

20_DJD2_OM_EN_USC_t.book Page 344

IN CASE OF EMERGENCY353
REPLACING EXTERIOR BULBS
Base Quad: Low Beam Headlamp, High
Beam Headlamp, Front Park And Turn — If
Equipped
Low Beam

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.

Splash Shield Access Cover
4. Reach through the access hole of the wheel
house splash shield and disengage the bulb
access cover by rotating counterclockwise.

Bulb Access Cover

5. Disconnect the internal lamp wiring harness connector from the low beam bulb. 6. Rotate the bulb counterclockwise a quarter
turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
High Beam

1. Open the hood.

2. Disconnect and isolate the negative battery cable.

Bulb Access Cover

3. Look under the hood and behind the headlamp to find the high beam bulb
access cover.
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.
6

20_DJD2_OM_EN_USC_t.book Page 353

354IN CASE OF EMERGENCY
4. Reach behind the headlamp and disengage
the access cover by rotating counter -
clockwise.
5. Disconnect the internal lamp wiring harness connector from the high beam bulb.
6. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers. Front Park And Turn

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Look under the hood and behind the headlamp to find the park and turn socket.

Park And Turn Socket

4. Reach behind the headlamp and unlock the park and turn socket from the lamp by
rotating counterclockwise a quarter turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting. 7. Reverse the procedure for installation of
new bulb and covers.
Side Marker Lamp

1. Open the hood.

2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.

Splash Shield Access Cover

CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.

20_DJD2_OM_EN_USC_t.book Page 354

385
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message to
illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.If a scheduled oil change is performed by
someone other than an authorized dealer, the
message can be reset by referring to the steps
described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights7

20_DJD2_OM_EN_USC_t.book Page 385

SERVICING AND MAINTENANCE389
HEAVY DUTY USE OF THE VEHICLE
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
SCHEDULED SERVICING— DIESEL ENGINE
Required Maintenance Intervals
Refer to the maintenance plan on the following
pages for the required maintenance intervals.
More frequent maintenance may be needed in
severe conditions, such as dusty areas and very
short trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
At Each Stop For Fuel
Check the engine oil level at least 30 minutes
after a fully warmed engine is shut off. Checking
the oil level while the vehicle is on level ground
will improve the accuracy of the oil level
reading. Add oil only when the level is at or
below the ADD or MIN mark. Once A Month
Inspect the batteries, and clean and tighten
the terminals as required.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and automatic trans-
mission, and add as needed.
At Each Oil Change
Change the engine oil filter.
Inspect the exhaust system.
Inspect engine air filter. Replace the engine
air filter cleaner, if necessary.
Inspect the CV/Universal joints.
Check the coolant level, hoses, and clamps.
Inspect front end, and lubricate — If equipped
with serviceable fittings.
Inspect and replace the Evaporative System
Fresh Air Filter as necessary, replacement
may be more frequent if vehicle is operated
in extreme dusty conditions.
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
CAUTION!
Failure to perform the required maintenance
items may result in damage to the vehicle.
7

20_DJD2_OM_EN_USC_t.book Page 389

SERVICING AND MAINTENANCE401
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
ENGINE OIL
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance. Refer to “Scheduled
Servicing” in this chapter for further
information.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-12633. NOTE:
Hemi engine (6.4L) at times can tick right after
startup and then quiet down after approxi
-
mately 30 seconds. This is normal and will not
harm the engine. This characteristic can be
caused by short drive cycles. For example, if the
vehicle is started then shut off after driving a
short distance. Upon restarting, you may experi -
ence a ticking sound. Other causes could be if
the vehicle is unused for an extended period of
time, incorrect oil, extended oil changes or
extended idling. If the engine continues to tick
or if the Malfunction Indicator Light (MIL) comes
on, see the nearest authorized dealer.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the
requirements of FCA US LLC. Use Mopar or an
equivalent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

20_DJD2_OM_EN_USC_t.book Page 401