2020 Ram 3500 Chassis Cab traction control

STARTING AND OPERATING221
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning. This could
cause damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that
of the 2WD or 4WD HIGH positions at a given
road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and circum -
ference on each wheel. Any difference in tire
size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain on and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met.
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn off,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi -
cator light for the selected position will stop
flashing and remain on. 2WD To 4WD HIGH
Push the desired position on the 4WD control
switch to shift the transfercase. Shifts between
2WD and 4WD HIGH can be done with the
vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disen
-
gage faster if you momentarily release the
accelerator pedal after turning the control
switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the
engine either running or off. This shift cannot be
completed if the ignition switch is in the ACC
position.
NOTE:
The four-wheel drive system will not allow shifts
between 2WD/4WD HIGH if the front and/or
rear wheels are spinning (no traction). In this
situation, the selected position indicator light
will flash and the original position indicator light
will remain on. At this time, reduce speed and
stop spinning the wheels to complete the shift.
WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to roll
which may cause personal injury or death.
5

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STARTING AND OPERATING223
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range
maximizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi -
mizes torque to the front driveshaft, forcing the
front and rear wheels to rotate at the same
speed. This range provides additional traction
and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph
(40 km/h). N (Neutral)
N (Neutral) — This range disengages both the
front and rear driveshafts from the powertrain.
To be used for flat towing behind another
vehicle. Refer to “Recreational Towing” in this
section for further information.
This electronically shifted transfer case is
designed to be driven in the two-wheel drive
position (2WD) for normal street and highway
conditions on dry, hard surfaced roads.
When additional traction is required, the
transfer case 4WD HIGH and 4WD LOW posi
-
tions can be used to maximize torque to the
front driveshaft, forcing the front and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control
Switch to the desired position.
Refer to “Shifting Procedure” in this section for
specific shifting instructions.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW posi
-
tions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located on
the lower left hand corner of the 4WD Control
Switch. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to
“Recreational Towing” in “Starting And Oper -
ating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights
(4WD and 4WD LOW) are located in the instru -
ment cluster and indicate the current and
desired transfer case selection. When you
select a different transfer case position, the
indicator lights will do the following:
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first
fully engaging the parking brake. The transfer
case NEUTRAL position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
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224STARTING AND OPERATING
If All Of The Following Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the
shift.
3. When the shift is complete, the indicator light for the selected position will stop
flashing and remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:

1. The indicator light for the current position will remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry
the selection, turn the control switch back to the
current position, wait five seconds, and retry selection. To find the shift requirements, refer
to the "Shifting Procedure" for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the
electronic shift four-wheel drive system. If this
light remains on after engine start up or illumi
-
nates during driving, it means that the
four-wheel drive system is not functioning prop -
erly and that service is required.
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning, as this can
cause damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that
of the 2WD or 4WD HIGH positions at a given
road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h). Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and circum
-
ference on each wheel. Any difference in tire
size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain ON and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met. To retry a shift: return the
control switch back to the original position,
make certain all shift requirements have
been met, wait five seconds and try the shift
again.
WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to
roll, which may cause personal injury.

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STARTING AND OPERATING225
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn OFF,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi -
cator light for the selected position will stop
flashing and remain ON.
2WD To 4WD HIGH
Push the desired position on the 4WD control
switch to shift the transfercase. Shifts between
2WD and 4WD HIGH can be done with the
vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disen -
gage faster if you momentarily release the
accelerator pedal after turning the control
switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the
engine either running or off. This shift cannot be
completed if the ignition switch is in the ACC
position.
NOTE:
The four-wheel drive system will not allow shifts
between 2WD/4WD HIGH if the front and/or
rear wheels are spinning (no traction). In this
situation, the selected position indicator light will flash and the original position indicator light
will remain on. At this time, reduce speed and
stop spinning the wheels to complete the shift.
2WD Or 4WD HIGH To 4WD LOW
NOTE:
When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal
and is not detrimental to the vehicle or occu
-
pants.
Shifting can be performed with the vehicle
rolling 2 to 3 mph (3 to 5 km/h) or completely
stopped. You can use either of the following
procedures:
Preferred Procedure

1. With the engine running, slow the vehicle to 2 to 3 mph (3 to 5 km/h).

2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear. Alternate Procedure

1. Bring the vehicle to a complete stop.

2. With the ignition switch in the ON position
and the engine running, shift the transmis -
sion into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear.
NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired posi -
tion indicator light will flash continuously
while the original position indicator light is
on, until all requirements have been met.
The ignition switch must be in the ON position
for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON position, the shift will
not take place and no position indicator lights
will be on or flashing.
5

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228STARTING AND OPERATING
NOTE:
Pausing in transfer case Neutral in vehicles
equipped with an automatic transmission
may require shutting the engine OFF to avoid
gear clash while completing the shift. If diffi -
culty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however diffi -
culty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to engage or disengage 4L with the vehicle
moving faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both
rear wheels on a slippery surface, a slight appli -
cation of the accelerator will supply maximum
traction. When starting with only one rear wheel
on an excessively slippery surface, slight
momentary application of the parking brake
may be necessary to gain maximum traction. Care should be taken to avoid sudden accelera-
tions when both rear wheels are on a slippery
surface. This could cause both rear wheels to
spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED
This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmis
-
sion driven PTO (power take off). The customer
will have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode. The
vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site: https:/
/www.ramtrucks.com/ram-commerical/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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STARTING AND OPERATING235
To Set A Desired ACC Speed
When the vehicle reaches the speed desired,
push the SET (-) button and release. The instru -
ment cluster display will show the set speed.
If the system is set when the vehicle speed is
below 20 mph (32 km/h), the set speed shall
be defaulted to 20 mph (32 km/h). If the
system is set when the vehicle speed is above
20 mph (32 km/h), the set speed shall be the
current speed of the vehicle.
NOTE:
ACC cannot be set if there is a stationary vehicle
in front of your vehicle in close proximity.
Remove your foot from the accelerator pedal,
after the ACC has been set. If you do not, the
vehicle may continue to accelerate beyond the
set speed. If this occurs:
The message “ACC DRIVER OVERRIDE” will
display in the instrument cluster display.
The system will not be controlling the
distance between your vehicle and the
vehicle ahead. The vehicle speed will only be
determined by the position of the accelerator
pedal.
To Cancel
The following conditions cancel the system:
The brake pedal is applied.
The CANCEL button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
The gear selector is removed from the DRIVE
position.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
Driver seatbelt is unbuckled at low speeds.
Driver door is opened at low speeds.
A Trailer Sway Control (TSC) event occurs.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal
range (overheated).
The trailer brake is applied manually (if
equipped).
To Turn Off
The system will turn off and clear the set speed
in memory if:
The Adaptive Cruise Control (ACC) on/off
button is pushed.
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You switch to Four-Wheel Drive Low.
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246STARTING AND OPERATING
To Cancel
The following conditions will cancel the Normal
(Fixed Speed) Cruise Control without clearing
the memory:
The brake pedal is applied.
The CANCEL button is pushed.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
The braking temperature exceeds normal
range (overheated).
The gear selector is removed from the DRIVE
position.
The driver switches ESC to Full Off mode.
To Resume Speed
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
To Turn Off
The system will turn off and erase the set speed
in memory if:
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You engage Four-Wheel Drive Low.
The Adaptive Cruise Control (ACC) on/off
button is pushed.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). Refer to “ParkSense
System Usage Precautions” in this section for
limitations of this system and recommenda -
tions.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense Rear Park Assist can be active only
when the gear selector is in REVERSE. If Park -
Sense is enabled at this gear selector position,
the system will remain active until the vehicle
speed is increased to approximately 7 mph
(11 km/h) or above. When in REVERSE and
above the system's operating speed, a warning will appear within the instrument cluster display
indicating the vehicle speed is too fast. The
system will become active again if the vehicle
speed is decreased to speeds less than approx
-
imately 6 mph (9 km/h).
ParkSense Sensors
For the 3500, 4500 and 5500 Chassis Cab
vehicles, the rear ParkSense sensors are
shipped loose. Please refer to the Ram Body
Builder’s Guide for more information.
The four ParkSense sensors are to be located in
the rear fascia/bumper, and monitor the area
behind the vehicle that is within the sensors’
field of view.
The sensors can detect obstacles from approxi -
mately 18 inches (45 cm) up to 79 inches
(200 cm) from the rear fascia/bumper in the
horizontal direction, depending on the location,
type and orientation of the obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.

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258STARTING AND OPERATING
When the LaneSense system senses a lane
drift situation, the left lane line turns solid
yellow. The LaneSense telltale changes
from solid green to solid yellow. At this time
torque is applied to the steering wheel in the
opposite direction of the lane boundary.
For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Approached (Solid Yellow Lane Line) With Solid Yellow Telltale

When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the left lane line flashes yellow
(on/off). The LaneSense telltale changes
from solid yellow to flashing yellow. At this
time torque is applied to the steering wheel in
the opposite direction of the lane boundary. For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Crossed (Flashing Yellow Lane Line) With Flashing Yellow Telltale

NOTE:
The LaneSense system operates with similar
behavior for a right lane departure.
Changing LaneSense Status
The LaneSense system has settings to adjust
the intensity (Low/Medium/High) of the torque
warning and the warning zone sensitivity (Early/
Medium/Late) that you can configure through
the Uconnect system screen. Refer to
“Uconnect Settings” in “Multimedia” for further
information. NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
Use of the turn signal suppresses the warn -
ings.
The system will not apply torque to the
steering wheel whenever a safety system
engages (Anti-Lock Brakes, Traction Control
System, Electronic Stability Control, Forward
Collision Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle may be equipped with the
ParkView Rear Back Up Camera that allows you
to see a image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE or whenever it is initiated through the
"Backup Camera" button in the "Controls"
menu. Whenever the gear selector is put into
REVERSE, the image will be displayed in the
rearview mirror display (if equipped) or
Uconnect screen (if equipped). If the image is
displayed in the Uconnect screen, a caution
note to “check entire surroundings” will display
across the top of the screen. After five seconds
this note will disappear.

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