2020 Ram 2500 reset

SAFETY189
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced Acci -
dent Response System perform the following
functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks
in the engine compartment and on the ground
near the engine compartment and fuel tank
before resetting the system and starting the
engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an
accident, reset the system by following the proce -
dure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
4

20_DJD2_OM_EN_USC_t.book Page 189

218STARTING AND OPERATING
5. After engine start-up, check to see that
there is oil pressure.
6. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine “Wait To Start” telltale goes off if
a door or the hood is ajar.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least
5 seconds and then back ON. Repeat steps
1 through 7 of “Keyless Enter-N-Go Starting Procedure – Engine Manifold Air Tempera
-
ture Below 66° F (19° C).”
Extreme Cold Weather
The Cummins® Turbo Diesel engine is
equipped with several features designed to
assist cold weather starting and operation:
The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter. It
requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
A intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
Normal Starting Procedure — Engine
Manifold Air Temperature Above 66° F
(19° C)
Observe the instrument panel cluster lights
when starting the engine.

1. Always apply the parking brake.

2. Shift into PARK for an automatic transmis -
sion.
3. Place the ignition switch in the ON position and watch the instrument panel cluster
lights.
4. Place the ignition switch in the START posi -
tion and crank the engine. Do not press the
accelerator during starting.
CAUTION!
Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.

20_DJD2_OM_EN_USC_t.book Page 218

220STARTING AND OPERATING
completes, the driver’s foot should be fully
removed from the brake pedal prior to
pushing the start button again in order for the
ignition to move directly to off.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least five
seconds and then back ON. Repeat steps
1 through 5 of “Starting Procedure – Engine
Manifold Air Temperature Below 66°F
(19°C).”
Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C)
In extremely cold weather below 0°F (-18°C) it
may be beneficial to cycle the intake air heater
twice before attempting to start the engine. This
can be accomplished by turning the ignition OFF
for at least 5 seconds and then back ON after
the “Wait To Start” telltale has turned off, but
before the engine is started. However, exces -
sive cycling of the intake air heater will result in
damage to the heater elements or reduced
battery voltage. NOTE:
If multiple pre-heat cycles are used before
starting, additional engine run time may be
required to maintain battery state of charge at a
satisfactory level.

1. If the engine stalls after the initial start, the
ignition must be turned to the OFF position
for at least five seconds and then to the ON
position to recycle the intake air heater.

NOTE:
Excessive white smoke and poor engine perfor -
mance will result if intake air heater are not
recycled.
2. Heat generated by the intake air heater dissipates rapidly in a cold engine. If more
than two minutes pass between the time
the “Wait To Start” telltale turns off and the
engine is started, recycle the intake air
heater by turning the ignition switch to the
OFF position for at least five seconds and
then back ON.
3. If the vehicle is driven and vehicle speed exceeds 19 mph (31 km/h) before the
intake air heater post-heat (after start) cycle
is complete, the intake air heater will shut
off. 4. If the engine is cranked for more than
10 seconds, the post-heat cycle will turn off.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
When a diesel engine is allowed to run out of
fuel or the fuel gels at low temperatures, air
is pulled into the fuel system. If your engine
has run out of fuel, refer to “Dealer Service/
Priming If The Engine Has Run Out Of Fuel” in
“Servicing And Maintenance” for further
information.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least 5
seconds and then back ON. Repeat steps
1 through 5 of “Starting Procedure – Engine
Manifold Air Temperature Below 66°F
(19°C).”

20_DJD2_OM_EN_USC_t.book Page 220

236STARTING AND OPERATING
Transmission Limp Home Mode
Transmission function is monitored electroni -
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is acti -
vated. In this mode, the transmission may
operate only in certain gears, or may not shift at
all. Vehicle performance may be severely
degraded and the engine may stall. In some
situations, the transmission may not re-engage
if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illumi -
nated. A message in the instrument cluster will
inform the driver of the more serious conditions,
and indicate what actions may be necessary.
In the event of a momentary problem, the trans -
mission can be reset to regain all forward gears
by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).

1. Stop the vehicle.
2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the trans -
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the transmission is in DRIVE. For
example, if you set the transmission gear limit
to 4 (FOURTH gear), the transmission will not shift above FOURTH gear (except to prevent
engine overspeed), but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the transmission
gear selector is in DRIVE, the transmission will
operate automatically, shifting between all
available gears. Tapping the GEAR – switch (on
the steering wheel) will activate ERS mode,
display the current gear in the instrument
cluster, and set that gear as the top available
gear. Once in ERS mode, tapping the GEAR – or
GEAR + switch will change the top available
gear.

ERS Control

1 — GEAR + Switch
2 — GEAR – Switch

20_DJD2_OM_EN_USC_t.book Page 236

STARTING AND OPERATING241
during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third
gear only. During this condition, the ability of the
vehicle to accelerate under heavily loaded
conditions may be reduced. In all cases, normal
operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electroni -
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is acti -
vated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third
gear (for AS69RC transmission) regardless of
which forward gear is selected. If an
AS69RC-equipped truck enters Limp Home
Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed
where third gear can be engaged. PARK,
REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows
the vehicle to be driven to an authorized dealer
for service without damaging the transmission. In the event of a momentary problem, the trans
-
mission can be reset to regain all forward gears
by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the trans -
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip -
ment to assess the condition of your transmis -
sion.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available gear when the transmission is in DRIVE. For
example, if you set the transmission gear limit
to 4 (FOURTH gear), the transmission will not
shift above FOURTH gear, but will shift through
the lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the gear selector is
in the DRIVE position, the transmission will
operate automatically, shifting between all
available gears. Tapping the ERS (-) switch will
activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping
the ERS (-) or (+) switch will change the top
available gear.

Electronic Range Select
1 — GEAR + Switch
2 — GEAR – Switch
5

20_DJD2_OM_EN_USC_t.book Page 241

STARTING AND OPERATING273
Increasing Pulling Power
In some cases, you may find yourself needing
more pulling power. The use of snatch blocks
increases mechanical advantage and that
increases your pulling power.
Double Line

Wire Rope Routing

Because pulling power decreases with the
number of layers of synthetic rope on the winch
drum, you can use a snatch block to double line
out more rope. This decreases the number of
layers of synthetic rope on the drum, and
increases pulling power. Start by feeding out
enough synthetic rope to free the winch hook.
Attach the hook to your vehicle's frame/tow
hook and run the rope through a snatch block.
Disengage the clutch and, using the snatch block, pull out enough synthetic rope to reach
your anchor point. Do not attach the hook to the
mounting kit. Secure to the anchor point with a
tree trunk protector or choker chain. Attach the
clevis/shackle. Attach the shackle to the two
ends of the strap/chain, being careful not to
over tighten (tighten and back-off 1/2 turn).
FUEL SAVER TECHNOLOGY — GAS ENGINE
(IF EQUIPPED)
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The
system is automatic with no driver inputs or
additional driving skills required.
NOTE:
This system may take some time to return to full
functionality after a battery disconnect.
SPEED CONTROL
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h), or 25 mph (40 km/h),
depending on the powertrain used.
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple speed control functions are operated
at the same time. If this occurs, the Speed
Control system can be reactivated by pushing
the Speed Control on/off button and resetting
the desired vehicle set speed.
1 — On/Off Button
2 — RES (+)
3 — SET (-)
4 — CANCEL
5

20_DJD2_OM_EN_USC_t.book Page 273

STARTING AND OPERATING275
Metric Speed (km/h)
Pushing the SET (-) button once will result in
a 1 km/h decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 km/h.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
To Accelerate For Passing
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Speed Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal.
On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Speed Control.
To Resume Speed
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the
CANCEL button, or normal brake pressure while
slowing the vehicle will deactivate the Speed
Control without erasing the set speed from
memory.
Pushing the on/off button, or placing the igni -
tion in the OFF position, erases the set speed
from memory. The following conditions will also deactivate the
Speed Control without erasing the set speed
from memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED
Adaptive Cruise Control (ACC) increases the
driving convenience provided by cruise control
while traveling on highways and major road
-
ways. However, it is not a safety system and not
designed to prevent collisions. Speed Control
function performs differently. Please refer to
the proper section within this chapter.
ACC will allow you to keep cruise control
engaged in light to moderate traffic conditions
without the constant need to reset your cruise
control. ACC utilizes a radar sensor and a
forward facing camera designed to detect a
vehicle directly ahead of you.
WARNING!
Speed Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
5

20_DJD2_OM_EN_USC_t.book Page 275

276STARTING AND OPERATING
(Continued)
(Continued)
NOTE:
If the sensor does not detect a vehicle ahead
of you, ACC will maintain a fixed set speed.
If the ACC sensor detects a vehicle ahead,
ACC will apply limited braking or accelerate
(not to exceed the original set speed) auto -
matically to maintain a preset following
distance, while matching the speed of the
vehicle ahead.
The Cruise Control system has two control
modes:
Adaptive Cruise Control mode for main -
taining an appropriate distance between
vehicles.
Normal (Fixed Speed) Cruise Control mode
for cruising at a constant preset speed. For
additional information, refer to “Normal
(Fixed Speed) Cruise Control Mode” in this
section.
NOTE:
Normal (Fixed Speed) Cruise Control will not
react to preceding vehicles. Always be aware of
the mode selected. You can change the mode by using the Cruise
Control buttons. The two control modes func
-
tion differently. Always confirm which mode is
selected.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for
active driving involvement. It is always the
driver’s responsibility to be attentive of
road, traffic, and weather conditions,
vehicle speed, distance to the vehicle
ahead; and, most importantly, brake opera -
tion to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle.
Failure to follow these warnings can result
in a collision and death or serious personal
injury.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop while following a target vehicle and hold
the vehicle for approximately two
seconds in the stop position. At this
point, there will be an “ACC may cancel
soon” chime and warning to the driver.
When ACC is cancelled, the system will
release the brakes and the driver must
take over braking. The system can be
resumed when the target vehicle drives
off by releasing the brake and pushing
the resume button on the steering
wheel.
WARNING! (Continued)

20_DJD2_OM_EN_USC_t.book Page 276