2020 Ram 2500 instrument panel

STARTING AND OPERATING315
vaporized, it converts smog-forming nitrogen
oxides (NOx) into harmless nitrogen (N2) and
water vapor (H2O), two natural components of
the air we breathe. You can operate with the
comfort that your vehicle is contributing to a
cleaner, healthier world environment for this
and generations to come.
System Overview
This vehicle is equipped with a Diesel Exhaust
Fluid (DEF) injection system and a Selective
Catalytic Reduction (SCR) catalyst to meet the
emission requirements.
The DEF injection system consists of the
following components:
DEF tank
DEF pump
DEF injector
Electronically-heated DEF lines
DEF control module
NOx sensors
Temperature sensors
SCR catalyst
UQS Sensor Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
system messages and warnings.
NOTE:
Your vehicle is equipped with a DEF injection
system. You may occasionally hear an
audible clicking noise. This is normal opera
-
tion.
The DEF pump will run for a period of time
after engine shutdown to purge the DEF
system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very
stable product with a long shelf life. If DEF is
kept in temperatures between 10°F and 90°F
(-12°C and 32°C), it will last a minimum of one
year.
DEF is subject to freezing at the lowest tempera-
tures. For example, DEF may freeze at tempera-
tures at or below 12°F (-11°C). The system has
been designed to operate in this environment. NOTE:
When working with DEF, it is important to know
that:
Any containers or parts that come into
contact with DEF must be DEF compatible
(plastic or stainless steel). Copper, brass,
aluminum, iron or non-stainless steel should
be avoided as they are subject to corrosion
by DEF.
If DEF is spilled, it should be wiped up
completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further infor
-
mation.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will affect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi -
tions, 12°F (-11°C) and below, the DEF
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STARTING AND OPERATING327
* The suggested selection depends and may
change depending on the customer prefer -
ences for braking performance. Condition of the
trailer brakes, driving and road state may also
affect the selection.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. NOTE:
An aftermarket controller may be available
for use with trailers with air or elec
-
tric-over-hydraulic trailer brake systems. To
determine the type of brakes on your trailer
and the availability of controllers, check with
your trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system
and electronic modules of the vehicle. See
your authorized dealer if an aftermarket
module is to be installed.
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness.
The electrical connections are all complete to
the vehicle but you must mate the harness to a
trailer connector. Refer to the following illustra -
tions.
Light Electric Heavy Electric Light EOHHeavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydraulic
Trailer BrakesElectric over Hydraulic
Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.
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IN CASE OF EMERGENCY341
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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IN CASE OF EMERGENCY357
F3730 Amp Pink –Fuel Heater #2, Aux Relay 2 – If Equipped (HD Only)
SSV (DS 1500 Only)
F38 30 Amp Pink –Integrated Trailer Brake Module – If Equipped (HD Only)
Power Inverter 115 Volts AC – If Equipped (DS 1500 Only)
F39 20 Amp Blue –Power Outlet – SSV Only
F40 –10 Amp Red Ventilated Seats – If Equipped (HD Only)
F41 –10 Amp Red Active Grille Shutter / Active Air Dam – If Equipped
F42 –20 Amp Yellow Horn
F43 –15 Amp Blue Heated Steering Wheel – If Equipped (HD Only)
F44 –10 Amp Red Diagnostic Port
F46 –10 Amp RedUpfitters Relay Coil – If Equipped (HD Only)
Spare (DS 1500 Only)
F49 –10 Amp RedInstrument Panel Cluster / HVAC (DS 1500 Only)
Instrument Cluster / MOD CSG (HD Only)
F50 –20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp RedIgnition Node Module / Keyless Ignition Node Module,
Radio Frequency Hub Module / Electric Steering Column
Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F56 –15 Amp Blue Additional Diesel Content - If Equipped (DS 1500 Only)
CavityCartridge Fuse Micro Fuse Description
6

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360IN CASE OF EMERGENCY
F78 –10 Amp RedEngine Control Module / Powertrain Control Module /
Electric Power Steering (DS 1500 Only)
F78 –15 Amp BlueEngine Control Module / Powertrain Control Module / AEB
RACM MOD / Feed To AUX PDC Relay Coils/ HRLS (HD
Only)
F79 –15 Amp Blue ID / Clearance Lights
F80 –10 Amp RedUniversal Garage Door Opener / Compass / Anti-Intrusion
Module (DS 1500 Only)
ASSY Overhead Console / SW Assist / SW 911 – If
Equipped (HD Only)
F81 –20 Amp Yellow Trailer Tow Right Turn / Stop Lights - If Equipped
F82 –10 Amp Red Steering Column Control Module / Cruise Control
F83 ––No Connection
F84 –15 Amp Blue ASBM / HVAC / ICS / Rear Heated Seat Switches
F85 –10 Amp Red Airbag Module
F86 –10 Amp Red Airbag Module
F87 –10 Amp RedAir Suspension / ITBM / Steering Column Control Module
/ MOD Gateway CAN-C Trailer TPM (HD Only)
Air Suspension / Trailer Tow / DC/DC Converter (Voltage
Stabilizer) / Steering Column Control Module / Occupant
Classification Sensor (DS 1500 Only)
F88 –15 Amp Blue Instrument Panel Cluster
CavityCartridge Fuse Micro Fuse Description

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362IN CASE OF EMERGENCY
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack,
follow the manufacturer's operating instruc-
tions and precautions.
F101
–20 Amp Yellow Rear Heated Seat Right (HD Only)
F102 –20 Amp Yellow Rear Heated Seat Left / Run RLY #3 Coil (HD Only)
F103 –10 Amp Red HeadLamp AFLS (HD Only)
F104 –20 Amp Yellow Power Outlets (Instrument Panel / Center Console) / Trunk
– If Equipped (DS 1500 Only)
UCI Port / USB Rear (HD Only)
Cavity
Cartridge Fuse Micro Fuse Description
CAUTION!
When installing the power distribution
center cover, it is important to ensure the
cover is properly positioned and fully
latched. Failure to do so may allow water to
get into the power distribution center and
possibly result in an electrical system
failure.
When replacing a blown fuse, it is important
to use only a fuse having the correct
amperage rating. The use of a fuse with a
rating other than indicated may result in a
dangerous electrical system overload. If a
properly rated fuse continues to blow, it
indicates a problem in the circuit that must
be corrected.WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.

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380
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change.
If a scheduled oil change is performed by
someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights
Maintenance Plan — Gasoline Engine
Required Maintenance
Refer to the Maintenance Plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi
-
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.

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SERVICING AND MAINTENANCE385
Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
Oil Change Indicator System — Cummins
Diesel
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage. Your authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than your autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes
first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility). If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding opera
-
tion with biodiesel blend (B6-B20) fuel meeting
ASTM specification D-7467.
Perform Service Indicator — Cummins
Diesel
Your vehicle will require emissions mainte -
nance at a set interval. To help remind you
when this maintenance is due, the instrument
cluster will display “Perform Service”. When the
“Perform Service” message is displayed on the
instrument cluster it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element. The
procedure for clearing and resetting the
“Perform Service” indicator message is located
in the appropriate Service Information.
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