2020 Ram 2500 tow

3
Power Mirrors — If Equipped ...................... 45
Power Convex Mirror Switch —
If Equipped ................................................... 46 Trailer Towing Mirrors — If Equipped ......... 46
Heated Mirrors — If Equipped ..................... 47
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 47 Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 47 Illuminated Vanity Mirror — If Equipped ..... 48
EXTERIOR LIGHTS.................................................49
Multifunction Lever ...................................... 49
Headlight Switch .......................................... 49
Daytime Running Lights (DRLs) —
If Equipped ................................................... 49 High/Low Beam Switch ............................... 50
Automatic High Beam Headlamp Control —
If Equipped ................................................... 50 Flash-To-Pass ............................................... 51
Automatic Headlights — If Equipped ......... 51
Directional LED Headlamp System — If
Equipped ...................................................... 51 Parking Lights And Panel Lights ................. 51
Headlights On With Wipers (Available With
Automatic Headlights Only) ......................... 51 Headlight Delay ............................................ 51
Lights-On Reminder ..................................... 52 Front Fog Lights — If Equipped .................. 52
Turn Signals ................................................ 52
Lane Change Assist — If Equipped ............. 52
Cargo Lights/Trailer Spotter Lights With
Bed Lights — If Equipped............................. 52 Battery Saver ............................................... 53
INTERIOR LIGHTS ................................................ 53
Courtesy Lights ............................................ 53
Illuminated Entry ......................................... 55
WINDSHIELD WIPERS AND WASHERS............. 55
Windshield Wipers ....................................... 55
Rain Sensing Wipers — If Equipped ........... 56
CLIMATE CONTROLS ........................................... 57
Manual Climate Control Overview .............. 57
Automatic Climate Control Overview .......... 61
Climate Control Functions........................... 68
Automatic Temperature Control (ATC) ....... 68
Operating Tips ............................................. 69
WINDOWS ............................................................ 70
Power Windows ........................................... 70
Wind Buffeting ............................................ 72
POWER SUNROOF — IF EQUIPPED .................... 72
Single Pane Power Sunroof —
If Equipped ................................................... 72
HOOD .................................................................... 74
To Open The Hood ...................................... 74
To Close The Hood ....................................... 75 TAILGATE ...............................................................75
Opening ........................................................ 75
Closing.......................................................... 75
Bed Step — If Equipped ............................... 75
GARAGE DOOR OPENER — IF EQUIPPED ..........76
Before You Begin Programming
HomeLink® .................................................. 77 Canadian/Gate Operator Programming..... 79
Using HomeLink®........................................ 80
Security ........................................................ 80
Troubleshooting Tips ................................... 80
General Information .................................... 81
INTERNAL EQUIPMENT ........................................82
Storage ......................................................... 82
Cupholders .................................................. 87
Electrical Power Outlets .............................. 88
Power Inverter — If Equipped ..................... 90
Wireless Charging Pad — If Equipped ....... 91
Overhead Sunglass Storage ....................... 92
PICKUP BOX .........................................................92
Cargo Camera — If Equipped ...................... 93
RAMBOX — IF EQUIPPED .....................................94
RamBox Integrated Box Side Storage
Bins............................................................... 95 RamBox Safety Warning ............................. 96
Bed Divider — If Equipped ........................... 96
Bed Rail Tie-Down System —
If Equipped .................................................. 98

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7
PARKVIEW REAR BACK UP CAMERA ............. 302 AUX Camera — If Equipped .......................304
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 305
AUX Camera — If Equipped .......................311
ENGINE RUNAWAY — DIESEL ENGINE ............ 312
REFUELING THE VEHICLE — GAS ENGINE ..... 312
Loose Fuel Filler Cap Message ................313
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 313
Diesel Exhaust Fluid ..................................314
VEHICLE LOADING ............................................. 317
Gross Vehicle Weight Rating (GVWR) ......317
Payload .......................................................317
Gross Axle Weight Rating (GAWR) ............317
Tire Size ......................................................317
Rim Size......................................................318
Inflation Pressure ......................................318
Curb Weight................................................318
Loading .......................................................318
TRAILER TOWING .............................................. 318
Common Towing Definitions .....................318
Trailer Hitch Type and Maximum Trailer
Weight.........................................................322 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..........................................323 Trailer And Tongue Weight ........................ 323
Towing Requirements ...............................323
Towing Tips ................................................328 SNOWPLOW ....................................................... 329
Before Plowing ........................................... 329
Snowplow Prep Package Model
Availability .................................................. 330 Over The Road Operation With Snowplow
Attached ..................................................... 330 Operating Tips ............................................ 330
General Maintenance................................ 330
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) .......................................... 331
Towing This Vehicle Behind Another
Vehicle ........................................................ 331 Recreational Towing — Two-Wheel Drive
Models ........................................................ 331 Recreational Towing — Four-Wheel Drive
Models ........................................................ 332
DRIVING TIPS ...................................................... 335
Driving On Slippery Surfaces ................... 335
Driving Through Water .............................. 335
Off-Road Driving Tips ................................. 336
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................338
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 338
General Information .................................. 342 JACKING AND TIRE CHANGING ...................... 342
Jack Location ............................................. 343
Removal Of Jack And Tools....................... 343
Removing The Spare Tire .......................... 345
Preparations For Jacking .......................... 346
Jacking Instructions................................... 347
To Stow The Flat Or Spare ....................... 350
Reinstalling The Jack And Tools ............... 352
Hub Caps/Wheel Covers — If Equipped ... 352
FUSES .................................................................. 353
Power Distribution Center ........................ 354
JUMP STARTING ............................................... 362
Preparations For Jump Start ..................... 363
Jump Starting Procedure .......................... 363
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 365
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 366
IF YOUR ENGINE OVERHEATS ......................... 367
FREEING A STUCK VEHICLE ............................ 367
TOWING A DISABLED VEHICLE ........................ 369
Two-Wheel Drive Models ........................... 370
Four-Wheel Drive Models .......................... 370
Emergency Tow Hooks — If Equipped ...... 371

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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by pushing the new
battery down on an angle toward the top
edge of the opening. Then, push down on
the remainder of the battery to lock into
place.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the inter -
locking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer. Alternative Back Cover Removal Method:
The back cover of the key fob can also be
removed by inserting the emergency key into
the left or right side open slots, and twisting to
pop off the cover.

Alternate Key Fob Back Cover Removal Method

NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer. NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer
-
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
2

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40GETTING TO KNOW YOUR VEHICLE
Front Head Restraints
Four-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
four-way driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
To adjust the head restraint forward, pull the
top of the head restraint toward the front of the
vehicle as desired and release. To adjust the
head restraint rearward, pull the top of the head
restraint to the forward most position and
release. The head restraint will return to the
rear most position.

Forward Adjustment
NOTE:
If your vehicle is equipped with a front bench
seat, the center head restraint is not adjustable
or removable.
Two-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
two-way driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of head restraint, and push downward on
the head restraint.

Head Restraint Adjustment Button Location
NOTE:
The head restraints should only be removed by
qualified technicians, for service purposes only.
If either of the head restraints require removal,
see an authorized dealer.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE41
Rear Head Restraint Adjustment
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head
restraint. To lower the head restraint, push the
adjustment button located on the base of the
head restraint and push downward on the head
restraint.

Release/Adjustment Buttons
NOTE:The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
Do not reposition the head restraint 180
degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
Rear Head Restraint Removal
To remove the head restraint, push the adjust
-
ment button and the release button while
pulling upward on the whole assembly. To rein -
stall the head restraint, put the head restraint
posts into the holes and adjust it to the appro -
priate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
STEERING WHEEL
Tilt Steering Column
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the multi -
function lever.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
2

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42GETTING TO KNOW YOUR VEHICLE
Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steering
column up or down, as desired. Release the
lever to lock the steering column firmly in place.

Tilt Steering Lever
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located on the center instrument panel below
the touchscreen, as well as within the climate or
controls screen of the touchscreen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start. This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.

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GETTING TO KNOW YOUR VEHICLE43
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an instru -
ment cluster display if the pedals are attempted
to be adjusted when the system is locked out:
“Adjustable Pedal Disabled — Cruise Control
Engaged” or “Adjustable Pedal Disabled —
Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Seats” in this
chapter for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.
2

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44GETTING TO KNOW YOUR VEHICLE
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the wind -
shield).

Adjusting Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you. NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
The Automatic Dimming feature can be turned
on or off through the touchscreen.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the tailgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

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