
276
PEUGEOT Connect Nav
Navigation
I cannot enter the navigation address.
The address is not recognised.
► 
Use the "intuitive method" by pressing 
the "Search…" button at the bottom of the 
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current 
location (for example, if toll roads are excluded 
but the vehicle is on a toll road).
►
 
Check the route settings in the "Navigation" 
menu.
I do not receive "Danger zone” alerts.
Y
ou have not subscribed to the online services 
option.
►
 
If you have subscribed to the option:
- a few days may elapse before the service is 
activated,
- services may not be selected in the system 
menu,
- online services are not active ("T
OMTOM 
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►
 
Set the zoom level to 600 ft (200 m) or select 
POIs in the POI list.
The "Danger zone" audible warning feature is 
not working.
The audible warning is not active or the volume 
is too low
. ►
 
Activate the audible warning in the 
"Navigation" menu and check the voice volume 
in the sound settings.
The system does not suggest a detour 
around an incident on the route.
The route settings do not take account of 
TMC 
messages.
►
 
Configure the "T
 raffic info " function in 
the route settings list (Without, Manual or 
Automatic).
I receive a warning about a "Danger area" 
that is not on my route.
As well as providing guided navigation, the 
system announces all "Danger areas" positioned 
in a cone located in front of the vehicle. It may 
provide an alert for "Danger areas" located on 
nearby or parallel roads.
►
 
Zoom the map to show the exact location 
of the "Danger area". 
You can select "On the 
route" to stop receiving warnings or decrease the 
warning duration.
Certain traffic jams along the route are not 
indicated in real time.
On starting, a few minutes may elapse before 
the system begins to receive traffic information.
►
 
W
 ait until traffic information is being received 
correctly (traffic information icons shown on the 
map).
In certain countries, only major routes 
(motorways, etc.) are listed for the traffic 
information.
This is perfectly normal. The system is 
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to 
3 minutes to receive more than 4 satellites 
correctly.
►
 
W
 ait until the system has started up 
completely so that there is GPS coverage by at 
least 4
  satellites.
Depending on the geographical environment 
(tunnel, etc.) or the weather, the conditions of 
reception of the GPS signal may vary.
This behaviour is normal. The system is 
dependent on the GPS signal reception 
conditions.
My navigation is no longer connected.
During start-up and in certain geographical 
areas, the connection may be unavailable.
►
 
Check that the online services are activated 
(settings, contract).
Radio
The reception quality of the tuned radio 
station gradually deteriorates or the station 
presets are not working (no sound, 87.5 MHz 
is displayed, etc.).
The vehicle is too far from the selected station’s 
transmitter, or no transmitter is present in the 
geographical area.
►
 
Activate the "RDS" function by means of the 
short-cut menu to enable the system to check 
whether there is a more powerful transmitter in 
the geographical area.
The aerial is missing or has been damaged 
(for example while entering a car wash or 
underground car park).
►  Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) is blocking reception, 
including in RDS mode.
This is a perfectly normal phenomenon, and is 
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes.
The station is no longer received or its name has 
changed in the list.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the station 
name.
►  Press the "Update list" button in the "Radio 
stations” secondary menu.
Media
Playback of my USB memory stick starts only 
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may 
greatly slow down access to reading the memory 
stick (multiplication by 10 of the cataloguing 
time).
►  Delete the files supplied with the memory 
stick and limit the number of sub-folders in the 
file structure on the memory stick.  

277
PEUGEOT Connect Nav
12The aerial is missing or has been damaged 
(for example while entering a car wash or 
underground car park).
► 
Have the aerial checked by a dealer
 .
The environment (hills, buildings, tunnels, 
basement car parks, etc.) is blocking reception, 
including in RDS mode.
This is a perfectly normal phenomenon, and is 
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes.
The station is no longer received or its name has 
changed in the list.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the station 
name.
►
 
Press the "Update list" button in the "Radio 
stations” secondary menu.
Media
Playback of my USB memory stick starts only 
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may 
greatly slow down access to reading the memory 
stick (multiplication by 10 of the cataloguing 
time).
►
 
Delete the files supplied with the memory 
stick and limit the number of sub-folders in the 
file structure on the memory stick. There may be an extended pause after 
inserting a USB stick.
The system reads a variety of data (folder
, title, 
artist, etc.). This can take from a few seconds to 
a few minutes.
This is perfectly normal.
Some characters in information about the 
currently playing media may not be displayed 
correctly.
The audio system is unable to process certain 
types of character.
►  
Use standard characters to name tracks and 
folders.
Playback of streaming files does not start.
The connected device does not automatically 
launch playback.
►
  
Start playback from the device.
T
 rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be 
switched off or the telephone may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
►
 
Deactivate then reactivate the telphone’
 s 
Bluetooth function. The Bluetooth telephone is not compatible with 
the system.
►
 
Y
 ou can check that your telephone is 
compatible on the Brand's website (services).
The volume of the telephone connected in 
Bluetooth mode is inaudible.
The volume depends on both the system and the 
telephone.
►  
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  
Reduce the ambient noise level (close 
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are: 
synchronise the contacts on the SIM card, the 
contacts on the telephone, or both. When both 
synchronisations are selected, some contacts 
may be duplicated.
►
  
Select "Display SIM card contacts" or 
"Display telephone contacts".
The contacts are not listed in alphabetical 
order
 .
Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the 
system in Bluetooth mode.