
306Vehicle care
Lead connection order:1. Connect the red lead to the positive terminal (1) of the booster
battery.
2. Connect the other end of the red lead to the jump start terminal (2)
of the vehicle with the discharged
vehicle battery.
3. Connect the black lead to the negative terminal (3) of the
booster battery.
4. Connect the other end of the black
lead to a vehicle grounding point
(4), such as the engine block or an
engine mounting bolt. Connect as
far away from the discharged
vehicle battery as possible,
however at least 60 cm.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump start.
2. After 5 minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of
1 minute.
3. Allow both engines to idle for approx. 3 minutes with the leads
connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle The towing eye and wheel wrench are
stowed with the vehicle tools 3 290.
Disengage the cover using a suitable
tool and remove.
Screw the towing eye clockwise into
the front towing point and tighten fully using the wheel wrench.
Attach a tow rope – or better still a tow
rod – to the towing eye, never to the
bumper or front suspension units.

Vehicle care307Caution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 231.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 253, otherwise the
vehicle may automatically brake during towing.
Move the selector lever to neutral.
Release the parking brake.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 241.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the air recirculation system 3 209 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope – or better still a tow
rod – to the rear towing eye, never to
the rear axle and suspension units.
Caution
The rear towing eye must only be
used for towing and not recovering a vehicle.

Vehicle care309Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Do not use hard objects to remove
spots of tar. Use tar removal spray on painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished. Otherwise these parts would become
agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Remove dirt residues from smearing wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage
Rectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.

310Vehicle careUnderbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.Interior care
Interior and upholstery Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean leather upholstery with clear
water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.

324Customer informationOperating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate, "seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.

Customer information325Comfort and infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,this includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.

Body conversions327Body conversionsTipper and dropside...................327
Loading information .................327
Tailboard ................................. 328
Sideboards .............................. 329
Lashing eyes ........................... 330
Tipper operation ......................330
Safety prop .............................. 332
Hydraulic oil level ....................333
Toolbox .................................... 334
Exterior lighting ........................334
Cleaning .................................. 334
Vehicle checks ........................ 334
Technical data ......................... 335
Declaration of conformity .........335
Box body .................................... 336
Keys ........................................ 336
Doors ....................................... 336
Roller shutter ........................... 337
Step ......................................... 337
Ladder ..................................... 338
Overcab storage ......................338
Load rails ................................. 338
Interior lighting ......................... 339Crew van.................................... 339
Child restraint systems ............339
Storage .................................... 339Tipper and dropside
Loading information The tipper and dropside are not
designed for carrying people or
unsuitable / unsafe materials.
● Load the vehicle evenly, distributing the load across the
body.
● Ensure the vehicle tailboard and sideboards are securely closed
before loading.
● Secure any solid loads with additional lashing equipment.

334Body conversionsToolbox
Unlock using the key provided and
turn latches to open.
Close the door and turn both latches,
then lock with the key.
Caution
Ensure the toolbox door is
properly secure before setting off.
Exterior lighting
Additional exterior lights illuminate in
combination with the side lights.
Have bulbs replaced by a workshop.
Cleaning Dirt or mud which remains dry on thebody may become abrasive and can
damage paint, seals, locks and
hinges.
Clean the following parts if they
become contaminated with dirt:
● Sideboard and tailboard locking latches and hinges.
● Tipper body pivot pins and locating holes.Caution
Do not spray high-pressure water
directly at the hydraulic seals,
pump, reservoir, hydraulic ram ball
joints, or guide clamps.
After cleaning, check, and if
necessary lubricate the components
listed in the owner's checks.
9 Warning
Do not venture under the tipper
body when raised.
Vehicle checks
Check regularly the following items: ● Visually check the subframe mountings, the safety cables andthe hydraulic system. If any of the