198Service and maintenanceService and
maintenanceGeneral information ...................198
Service information ..................198
Recommended fluids, lubricants
and parts .................................... 201
Recommended fluids and lubricants ................................ 201General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.
Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated inthe service display. Contact a
workshop for customised service
schedules.
Service display 3 65.
Service and maintenance199Service intervals
Engine codeEB2FA
EB2ADTD
EB2ADTS
DV5RD
Country group 120,000 km / 1 year20,000 km / 1 year30,000 km / 1 year 1)Country group 220,000 km / 1 year15,000 km / 1 year30,000 km / 1 year 1)Country group 320,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 415,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1)
Unless otherwise indicated in the service display.Country Group 1:
Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland,
United Kingdom.Country Group 2:
Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, North Macedonia, Hungary, Latvia, Lithuania, Poland,
Romania, Slovakia, Slovenia.Country Group 3:
Albania, Montenegro, Serbia.Country Group 4:
Israel, South Africa, Turkey, Lesotho, Swaziland.Country Group 5:
All other countries which are not listed in the previous country groups.
200Service and maintenanceConfirmations
Confirmation of service is recorded in the Service and warranty booklet. The date and mileage is completed with the stamp
and signature of the servicing workshop.
Make sure that the Service and warranty booklet is completed correctly as continuous proof of service is essential if any warranty or goodwill claims are to be met, and is also a benefit when selling the vehicle.
Service and maintenance201Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 205.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 205.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 205.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only Lobrid antifreeze approved
for the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
cold regions with very low
temperatures the factory filled coolant
provides frost protection down to
approx. -37 °C. This concentration
should be maintained all year round.
202Service and maintenanceThe use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.
Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of
wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluidOver time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 107.
Customer information213Siemensstrasse 12, 93055
Regensburg, Germany
Operation frequency:
90.0 - 119.0 MHz
Maximum output:
39.24dBµA/m @ 3m
Antenna module
Hirschmann Car Communication
GmbH
Stuttgarter Strasse 45-51, 72654 Neckartenzlingen, Germany
Operation frequency: N/A
Maximum output: N/A
ASK Industrie SpA
C.P. 110 c/o U.P. RE2, 42121 Reggio
Emilia, Italy
Operation frequency: N/A
Maximum output: N/A
Fiamm France - RCA Spa
12 rue Augustin Fresnel, 78420
Aubergenville, France
Operation frequency: N/A
Maximum output: N/AElectronic key transmitter
Valeo Comfort and Driving
Assistance
76, rue Auguste Perret 94046 Créteil
- CEDEX France
Operation frequency:
433.05 - 434.79 MHz
Maximum output: 10 dBm
Electronic key receiver
Valeo Comfort and Driving
Assistance
76, rue Auguste Perret 94046 Créteil - CEDEX France
Operation frequency: 125 MHz
Maximum output: -7.3 dBm
Radio remote control transmitter
Huf Hülsbeck & Fürst GmbH & Co.
KG
Steeger Str. 17, 42551 Velbert,
Germany
Operation frequency:
433.05 - 434.79 MHz
Maximum output: -14 dBm
Radio remote control receiver
Aptiv Services France SAS22 Avenue des Nations ZAC Paris Nord II 93420 Villepinte France
Operation frequency: 125 MHz
Maximum output: 66 dBμA/m at 10m
Immobiliser
Kostal Bulgaria Automotive
Pazardzhik
ul. "Sinitevska" 4, 4400 Southern
Industrial Zone, Bulgaria
Operation frequency: 119 - 134 kHz
Maximum output: 72 dBμA/m at 10m
Radar unit
ZF TRW Autocruise SAS
Secteur de la Pointe du Diable,
Avenue du technopôle, 29280
Plouzane, France
Operation frequency:
76.0 - 77.0 GHz
Maximum output: 28 dBm
BTA Module
Marelli S.p.A.
Viale A. Borletti 61/63, 20011
Corbetta, Italy
Customer information217Vehicle data recording
and privacy
Event data recorders Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant owner's
manual or in the general terms of
sale. These are also available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data includes, for example: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient and is not stored for longer than an
operational cycle, and only processed
on board the vehicle itself. Often
control units include data storage
(including the vehicle key). This is
used to allow information to be
documented temporarily or
permanently on vehicle condition,
component stress, maintenance
requirements and technical events
and errors.Depending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.
218Customer informationbreakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data read documents the
technical condition of the vehicle or
individual components and assists
with fault diagnosis, compliance with
warranty obligations and quality
improvement. This data, in particular
information on component stress,
technical events, operator errors and
other faults, is transmitted to the
manufacturer where appropriate,
together with the vehicle identification
number. The manufacturer is also
subject to product liability. The
manufacturer potentially also uses
operating data from vehicles for
product recalls. This data can also be used to check customer warranty and
guarantee claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or
an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the
same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,