2020 NISSAN QASHQAI Service

WARNING
Operating, servicing and main-
taining a passenger vehicle or
off-highway motor vehicle can
expose you to chemicals in-
cluding engine exhaust, carbon
monoxide, phthalates, and
lead, which are known to the
State of California to cause
cancer and birth defects or
other reproductive harm. To
minimize exposure, avoid
breathing exhaust, do not idle
the engine except as neces-
sary, service your vehicle in a
well-ventilated area and wear
gloves or wash your hands
frequently when servicing your
vehicle. For more information
go to www.P65Warnings.ca.
gov/passenger-vehicle.
This manual was prepared to help you
understand the operation and mainte-
nance of your vehicle so that you may
enjoy many miles of driving pleasure.
Please read through this manual before
operating your vehicle.
A separate Warranty Information Book-
let explains details about the warranties
covering your vehicle. Additionally, a
separate Customer Care/Lemon Law
Booklet (U.S. only) will explain how to
resolve any concerns you may have
with your vehicle, as well as clarify your
rights under your state’s lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by NISSAN
or by your NISSAN dealer prior to delivery.
It is important that you familiarize your-
self with all disclosures, warnings, cau-
tions and instructions concerning proper
use of such accessories prior to operating
the vehicle and/or accessory. It is recom-
mended you see a NISSAN dealer for
details concerning the particular acces-
sories with which your vehicle is
equipped.
Your NISSAN dealer knows your vehicle
best. When you require any service or
have any questions, we will be glad to
assist you with the extensive resources
available to us.READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your
Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION
REMINDERS!
Follow these important driving rules
to help ensure a safe and comforta-
ble trip for you and your passengers!
.NEVER drive under the influence
of alcohol or drugs.
. ALWAYS observe posted speed
limits and never drive too fast
for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle
features or taking other actions
that could distract you.
. ALWAYS use your seat belts and
appropriate child restraint sys-
tems. Pre-teen children should
be seated in the rear seat.
. ALWAYS provide information
about the proper use of vehicle
CALIFORNIA PROPOSITION
65 WARNINGForeword

NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and
service needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122
The Consumer Affairs Department will
ask for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (at-
tached to the top of the instrument
panel on the driver’s side)
. Date of purchase
. Current odometer reading
. Your NISSAN dealer’s name
. Your comments or questions
OR You can write to NISSAN with the infor-
mation at:
For U.S. customersNissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.
com
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancana-
da.com If you prefer, visit us at:
www.nissanusa.com
(for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN
and thank you for buying a quality NISSAN
vehicle.
NISSAN CUSTOMER CARE PROGRAM

SSS0016
SSS0014
WARNING
.Every person who drives or rides
in this vehicle should use a seat
belt at all times. Children should
be properly restrained in the rear
seat and, if appropriate, in a child
restraint.
. The seat belt should be properly
adjusted to a snug fit. Failure to
do so may reduce the effective-
ness of the entire restraint sys-
tem and increase the chance or
severity of injury in an accident.
Serious injury or death can occur
if the seat belt is not worn prop-
erly.
. Always route the shoulder belt
over your shoulder and across
your chest. Never put the belt
behind your back, under your
arm or across your neck. The belt
should be away from your face
and neck, but not falling off your
shoulder.
. Position the lap belt as low and
snug as possible AROUND THE
HIPS, NOT THE WAIST. A lap belt
worn too high could increase the
risk of internal injuries in an
accident. .
Be sure the seat belt tongue is
securely fastened to the proper
buckle.
. Do not wear the seat belt inside
out or twisted. Doing so may
reduce its effectiveness.
. Do not allow more than one
person to use the same seat belt.
. Never carry more people in the
vehicle than there are seat belts.
. If the seat belt warning light
glows continuously while the
ignition is turned ON with all
doors closed and all seat belts
fastened, it may indicate a mal-
function in the system. Have the
system checked. It is recom-
mended you visit a NISSAN dealer
for this service.
. No changes should be made to
the seat belt system. For exam-
ple, do not modify the seat belt,
add material, or install devices
that may change the seat belt
routing or tension. Doing so may
affect the operation of the seat
belt system. Modifying or tam-
pering with the seat belt system
may result in serious personal
injury.
Safety — Seats, seat belts and supplemental restraint system1-13

1-14Safety — Seats, seat belts and supplemental restraint system
.Once a seat belt pretensioner has
activated, it cannot be reused and
must be replaced together with
the retractor. It is recommended
you visit a NISSAN dealer for this
service.
. All seat belt assemblies, including
retractors and attaching hard-
ware, should be inspected after
any collision. It is recommended
you visit a NISSAN dealer for this
service. NISSAN recommends that
all seat belt assemblies in use
during a collision be replaced
unless the collision was minor
and the belts show no damage
and continue to operate properly.
Seat belt assemblies not in use
during a collision should also be
inspected and replaced if either
damage or improper operation is
noted.
. All child restraints and attaching
hardware should be inspected
after any collision. Always follow
the restraint manufacturer’s in-
spection instructions and repla-
cement recommendations. The
child restraints should be re-
placed if they are damaged.
JVR0575X
SEAT BELT WARNING LIGHT AND
CHIME
The driver and front passenger seats are
equipped with an enhanced seat belt
reminder function. If your vehicle is
equipped with an enhanced seat belt
reminder function, a visual and audible
alert will operate if a driver or front
passenger seat belt is unbuckled at
speeds of approximately 10 MPH (15
km/h) or more under the following con-
ditions:
.If the driver seat belt is not fastened.
. The front passenger’s seat belt is not
fastened and the seat is occupied by a
passenger for 7 seconds after the ignition switch is placed in the ON
position.
. The front passenger’s seat belt is not
fastened and objects or external force
on the passenger seat change the
seat belt reminder classification to
“occupied”.
The seat belt warning light will flash
under the conditions shown above until
the necessary seat belt is securely fas-
tened.
A warning chime will sound for approxi-
mately 95 seconds or until one of the
following conditions is met:
. The unbuckled front passenger’s seat
belt is securely fastened.
. The seat belt reminder function in the
front passenger seat no longer de-
tects that the front passenger seat is
occupied.
. The ignition switch is turned off.
The below situations could result in the
seat belt warning light being illuminated
and the chime sounding, even with no
occupant present in the passenger seat:
. Heavy objects placed on the seat.
. Someone pushing or pulling on the
front passenger seat.
. An object placed under the front
passenger seat.

JVR0574X
Unfastening the seat belts
To unfasten the seat belt, push the
button on the buckle. The seat belt
automatically retracts.
Checking seat belt operation
Seat belt retractors are designed to lock
seat belt movement by two separate
methods:
. When the belt is pulled quickly from
the retractor.
. When the vehicle slows down rapidly.
To increase your confidence in the seat
belts, check the operation as follows: .
Grasp the shoulder belt and pull for-
ward quickly. The retractor should
lock and restrict further belt move-
ment.
If the retractor does not lock during this
check, get the system checked. It is
recommended you visit a NISSAN dealer
for this service, or to learn more about
seat belt operation.
SSS0351A
Shoulder belt height adjustment
(for front seats)
The shoulder belt anchor height should
be adjusted to the position best for you.
(See “Precautions on seat belt usage” (P.1-
12).)
To adjust, pull the adjustment button
,
and then move the shoulder belt anchor
to the desired position
, so that the belt
passes over the center of the shoulder.
The belt should be away from your face
and neck, but not falling off of your
shoulder. Release the adjustment button
to lock the shoulder belt anchor into
position.
The range of height adjustment of the
Safety — Seats, seat belts and supplemental restraint system1-17

1-26Safety — Seats, seat belts and supplemental restraint system
collision. If the parcel shelf contacts
the top tether strap when it is at-
tached to the top tether anchor,
remove the parcel shelf from the
vehicle or secure it on the cargo floor
below its attachment location. If the
parcel shelf is not removed, it may
damage the top tether strap during a
collision. Your child could be ser-
iously injured or killed in a collision
if the child restraint top tether strap
is damaged.
WAB0058X
Top tether anchor point locations
WARNING
Child restraint anchorages are de-
signed to withstand only those loads
imposed by correctly fitted child
restraints. Under no circumstances
are they to be used to attach adult
seat belts, or other items or equip-
ment to the vehicle. Doing so could
damage the child restraint an-
chorages. The child restraint will not
be properly installed using the da-
maged anchorage, and a child could
be seriously injured or killed in acollision.
Anchor points are located on the back
side of the seatbacks.
If a child restraint has a top tether strap, it
must be used when installing with the
LATCH lower anchor attachments or seat
belts.
If you have any questions when instal-
ling a top tether strap child restraint on
the rear seat, it is recommended you
visit a NISSAN dealer for this service.
REAR-FACING CHILD RESTRAINT
INSTALLATION USING LATCH
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sec-
tions before installing a child restraint.
Do not use the lower anchors if the
combined weight of the child and the
child restraint exceeds 65 lbs (29.5 kg). If
the combined weight of the child and the
child restraint is greater than 65 lbs (29.5
kg), use the vehicle’s seat belt (not the
lower anchors) to install the child re-
straint. Be sure to follow the child re-
straint manufacturer’s instructions for
installation.

1-34Safety — Seats, seat belts and supplemental restraint system
collision.
The child restraint top tether strap must
be used when installing the child restraint
with the LATCH lower anchor attach-
ments.
First, secure the child restraint with the
LATCH lower anchors (rear outboard
seating positions only).
1. Remove the head restraint and store it in a secure place. Be sure to reinstall
the head restraint when the child
restraint is removed.
See “Head restraints/headrests” (P.1-8)
for head restraint adjustment, re-
moval and installation information.
2. Position the top tether strap as shown.
3. Secure the top tether strap to the tether anchor point as shown.
4. Refer to the appropriate child restraint installation procedure steps in this
section before tightening the tether
strap.
If you have any questions when instal-
ling a top tether strap, it is recom-
mended that you visit a NISSAN dealer
for this service.FORWARD-FACING CHILD RE-
STRAINT INSTALLATION USING THE
SEAT BELTS
WARNING
The three-point seat belt with Auto-
matic Locking Retractor (ALR) must
be used when installing a child re-
straint. Failure to use the ALR mode
will result in the child restraint not
being properly secured. The restraint
could tip over or be loose and cause
injury to a child in a sudden stop or
collision. Also, it can change the
operation of the front passenger air
bag. See “Front passenger air bag
and status light” (P.1-50).
SSS0640
Forward-facing (front passenger seat) — step 1
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sec-
tions before installing a child restraint.
Do not use the lower anchors if the
combined weight of the child and the
child restraint exceeds 65 lbs (29.5 kg). If
the combined weight of the child and the
child restraint is greater than 65 lbs (29.5
kg), use the vehicle’s seat belt (not the
lower anchors) to install the child re-
straint. Be sure to follow the child re-
straint manufacturer’s instructions for
installation.
Follow these steps to install a forward-
facing child restraint using the vehicle
seat belt in the rear seats or in the front

the seat belt is not locked, repeat
steps 2 through 8.
SSS0676
Forward-facing — step 10
10. If the child restraint is installed in thefront passenger seat, place the igni-
tion switch in the ON position. The
front passenger air bag status light
should illuminate. If this light is not
illuminated, see “Front passenger air
bag and status light” (P.1-50). Move
the child restraint to another seating
position. Have the system checked. It
is recommended you visit a NISSAN
dealer for this service.
After the child restraint is removed and
the seat belt is fully retracted, the ALR
mode (child restraint mode) is canceled.
WAB0058X
Installing top tether strap
WARNING
Child restraint anchorages are de-
signed to withstand only those loads
imposed by correctly fitted child
restraints. Under no circumstances
are they to be used to attach adult
seat belts, or other items or equip-
ment to the vehicle. Doing so could
damage the child restraint an-
chorages. The child restraint will not
be properly installed using the da-
maged anchorage, and a child could
be seriously injured or killed in a
Safety — Seats, seat belts and supplemental restraint system1-37