2020 NISSAN QASHQAI Owner´s Manual

9 Maintenance and schedules
Maintenance requirement ..................................................... 9-2General maintenance ......................................................... 9-2
Scheduled maintenance .................................................. 9-2
Where to go for service .................................................... 9-2
General maintenance ................................................................ 9-2 Explanation of general maintenance items ...... 9-2
Explanation of scheduled maintenance items ...... 9-5 Emission control system maintenance ................ 9-5
Chassis and body maintenance ................................ 9-6 Maintenance schedules .......................................................... 9-7
Additional maintenance items for severe
operating conditions ........................................................ 9-7
Standard maintenance ........................................................... 9-7 Standard maintenance ................................................... 9-8
Maintenance under severe
driving conditions ..................................................................... 9-10
Maintenance log ........................................................................\
9-11

9-2Maintenance and schedules
Some day-to-day and regular mainte-
nance is essential to maintain your vehi-
cle good mechanical condition, as well as
its emission and engine performance.
It is the owner’s responsibility to make
sure that the scheduled maintenance, as
well as general maintenance, is per-
formed.
As the vehicle owner, you are the only one
who can ensure that your vehicle receives
the proper maintenance care. You are a
vital link in the maintenance chain.
GENERAL MAINTENANCE
General maintenance includes those
items which should be checked during
normal day-to-day operation. They are
essential for proper vehicle operation. It is
your responsibility to perform these pro-
cedures regularly as prescribed.
Performing general maintenance checks
requires minimal mechanical skill and
only a few general automotive tools.
These checks or inspections can be done
by yourself, a qualified technician or, if you
prefer, a NISSAN dealer.
SCHEDULED MAINTENANCE
The maintenance items listed in this
section are required to be serviced at
regular intervals. However, under severe
driving conditions, additional or more
frequent maintenance will be required.
WHERE TO GO FOR SERVICE
If maintenance service is required or your
vehicle appears to malfunction, have the
systems checked and serviced. It is re-
commended you visit a NISSAN dealer for
this service.
NISSAN technicians are well-trained spe-
cialists and are kept up-to-date with the
latest service information through tech-
nical bulletins, service tips, and training
programs. They are completely qualified
to work on NISSAN vehiclesbeforework
begins.
If your vehicle is involved in a collision, it is
recommended that you ask your NISSAN
dealer where the nearest NISSAN Certified
Collision Center is located, or go to http://
collision.nissanusa.com.
You can be confident that a NISSAN
dealer’s service department performs
the best job to meet the maintenance
requirements on your vehicle. During the normal day-to-day operation
of the vehicle, general maintenance
should be performed regularly as pre-
scribed in this section. If you detect any
unusual sounds, vibrations or smells, be
sure to check for the cause or have it
checked promptly. In addition, it is re-
commended that you visit a NISSAN deal-
er if you think that repairs are required.
When performing any checks or mainte-
nance work, see “Maintenance precau-
tions” (P.8-2).
EXPLANATION OF GENERAL MAIN-
TENANCE ITEMS
Additional information on the following
items with “*” is found in the “8. Do-it-
yourself” section of this manual.
Outside the vehicle
The maintenance items listed here should
be performed from time to time, unless
otherwise specified.
Doors and engine hood:
Check that all
doors and the engine hood operate
properly. Also ensure that all latches lock
securely. Lubricate hinges, latches, latch
pins, rollers and links if necessary. Make
sure that the secondary latch keeps the
hood from opening when the primary
latch is released.
When driving in areas using road salt or
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE

other corrosive materials, check lubrica-
tion frequently.
Lights*:Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and
other lights are all operating properly and
installed securely. Also check headlight
aim.
Road wheel nuts (lug nuts)*: When
checking the tires, make sure no wheel
nuts are missing, and check for any loose
wheel nuts. Tighten if necessary.
Tire rotation*: Tires should be rotated
every 7,500 miles (12,000 km).
Tires*: Check the pressure with a gauge
often and always prior to long distance
trips. If necessary, adjust the pressure in
all tires, including the spare (if so
equipped), to the pressure specified.
Check carefully for damage, cuts or
excessive wear.
Tire Pressure Monitoring System (TPMS)
transmitter components: Replace the
TPMS transmitter grommet seal, valve
core and cap when the tires are replaced
due to wear or age.
Wheel alignment and balance: If the
vehicle should pull to either side while
driving on a straight and level road, or if
you detect uneven or abnormal tire wear,
there may be a need for wheel alignment. If the steering wheel or seat vibrates at
normal highway speeds, wheel balancing
may be needed.
For additional information regarding tires,
refer to “Important Tire Safety Informa-
tion” (US) or “Tire Safety Information”
(Canada) in the NISSAN Warranty Infor-
mation Booklet.
Windshield:
Clean the windshield on a
regular basis. Check the windshield at
least every six months for cracks or other
damage. Have a damaged windshield
repaired by a qualified repair facility.
It is recommended that you have a
damaged windshield repaired by a
NISSAN dealer, or a NISSAN Certified
Collision Center. To locate a collision
center in your area, refer to http://colli-
sion.nissanusa.com.
Windshield wiper blades*: Check for
cracks or wear if they do not wipe
properly.
Inside the vehicle
The maintenance items listed here should
be checked on a regular basis, such as
when performing scheduled mainte-
nance, cleaning the vehicle, etc.
Accelerator pedal: Check the pedal for
smooth operation and make sure the
pedal does not catch or require uneven effort. Keep the floor mat away from the
pedal.
Brake pedal:
Check the pedal for smooth
operation. If the brake pedal suddenly
goes down further than normal, the pedal
feels spongy or the vehicle seems to take
longer to stop, have your vehicle checked
immediately. It is recommended you visit
a NISSAN dealer for this service. Keep the
floor mat away from the pedal.
Brakes: Check that the brakes do not pull
the vehicle to one side when applied.
Continuously Variable Transmission
(CVT) P (Park) mechanism: On a fairly
steep hill, check that the vehicle is held
securely with the shift lever in the P (Park)
position without applying any brakes.
Parking brake: Check the parking brake
operation regularly. The vehicle should be
securely held on a fairly steep hill with
only the parking brake applied. If the
parking brake needs adjusted, it is re-
commended you visit a NISSAN dealer for
this service.
Seat belts: Check that all parts of the seat
belt system (for example, buckles, an-
chors, adjusters and retractors) operate
properly and smoothly, and are installed
securely. Check the belt webbing for cuts,
fraying, wear or damage.
Seats: Check seat position controls such
Maintenance and schedules9-3

9-4Maintenance and schedules
as seat adjusters, seatback recliners, etc.
to ensure they operate smoothly and that
all latches lock securely in every position.
Check that the head restraints move up
and down smoothly and that the locks (if
so equipped) hold securely in all latched
positions.
Steering wheel:Check for changes in the
steering conditions, such as excessive
free play, hard steering or strange noises.
Warning lights and chimes: Make sure
that all warning lights and chimes are
operating properly.
Windshield defroster: Check that the air
comes out of the defroster outlets prop-
erly and in sufficient quantity when oper-
ating the heater or air conditioner.
Windshield wiper and washer*: Check
that the wipers and washers operate
properly and that the wipers do not
streak.
Under the hood and vehicle
The maintenance items listed here should
be checked periodically (for example,
each time you check the engine oil or
refuel).
Battery*: Check the fluid level in each cell.
It should be between the MAX and MIN
lines. Vehicles operated in high tempera-
tures or under severe condition require frequent checks of the battery fluid level.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery dis-
charge and potential no-start condi-
tions such as:
1.
Installation or extended use of elec-
tronic accessories that consume
battery power when the engine is
not running (Phone chargers, GPS,
DVD players, etc.)
2. Vehicle is not driven regularly and/
or only driven short distances.
In these cases, the battery may need to
be charged to maintain battery health.
Brake and clutch fluid level*: Make sure
that the brake and clutch fluid level is
between the MAX and MIN lines on the
reservoir.
Engine coolant level*: Check the coolant
level when the engine is cold.
Engine drive belt*: Make sure that the
drive belt is not frayed, worn, cracked or
oily.
Engine oil level*: Check the level after
parking the vehicle on a level surface and
turning off the engine. Wait more than 10
minutes for the oil to drain back into the
oil pan.
Exhaust system: Make sure there are no loose supports, cracks or holes. If the
sound of the exhaust seems unusual or
there is a smell of exhaust fumes, im-
mediately have the exhaust system in-
spected. It is recommended you visit a
NISSAN dealer for this service. (See “Pre-
cautions when starting and driving” (P.5-
4) for exhaust gas (carbon monoxide).)
Fluid leaks:
Check under the vehicle for
fuel, oil, water or other fluid leaks after the
vehicle has been parked for a while. Water
dripping from the air conditioner after use
is normal. If you should notice any leaks
or if gasoline fumes are evident, check for
the cause and have it corrected immedi-
ately.
Radiator and hoses: Check the front of
the radiator and clean off any dirt, insects,
leaves, etc., that may have accumulated.
Make sure the hoses have no cracks,
deformation, rot or loose connections.
Underbody: The underbody is frequently
exposed to corrosive substances such as
those used on icy roads or to control
dust. It is very important to remove these
substances, otherwise rust will form on
the floor pan, frame, fuel lines and around
the exhaust system. At the end of winter,
the underbody should be thoroughly
flushed with plain water, being careful to
clean those areas where mud and dirt
may accumulate. For additional informa-

tion, see “Cleaning exterior” (P.7-2).
Windshield washer fluid*:Check that
there is adequate fluid in the reservoir.The following descriptions are provided
to give you a better understanding of the
scheduled maintenance items that
should be regularly checked or replaced.
The maintenance schedule indicates at
which mileage/time intervals each item
requires service.
In addition to scheduled maintenance,
your vehicle requires that some items be
checked during normal day-to-day op-
eration. Refer to “General maintenance”
(P.9-2).
Items marked with “*” are recommended
by NISSAN for reliable vehicle operation.
You are not required to perform main-
tenance on these items in order to
maintain the warranties which come with
your vehicle. Other maintenance items
and intervals are required.
When applicable, additional information
can be found in the “8. Do-it-yourself”
section of this manual.
NOTE:
NISSAN does not advocate the use of
non-OEM approved aftermarket flush-
ing systems and strongly advises
against performing these services on a
NISSAN product. Many of the aftermar-
ket flushing systems use non-OEM ap-
proved chemicals or solvents, the use of
which has not been validated by
NISSAN. For recommended fuel, lubricants,
fluids, grease, and refrigerant, refer to
“Capacities and recommended fluids/
lubricants” (P.10-2) of this manual.
EMISSION CONTROL SYSTEM MAIN-
TENANCE
Drive belt*:
Check engine drive belt for wear, fraying
or cracking and for proper tension. Re-
place any damaged drive belt.
Engine air filter:
Replace at specified intervals. When driv-
ing for prolonged periods in dusty condi-
tions, check/replace the filter more
frequently.
Engine coolant*:
Replace coolant at the specified interval.
When adding or replacing coolant, be
sure to use only Genuine NISSAN Long
Life Antifreeze/Coolant (blue) or equiva-
lent with the proper mixture. (Refer to
“Engine cooling system” (P.8-4) to deter-
mine the proper mixture for your area.)
NOTE:
Mixing any other type of coolant or the
use of non-distilled water may reduce
the recommended service interval of
the coolant.
Maintenance and schedules9-5
EXPLANATION OF SCHEDULED
MAINTENANCE ITEMS

9-6Maintenance and schedules
Engine oil and oil filter:
Replace engine oil and oil filter at the
specified intervals. For recommended oil
grade and viscosity refer to “Capacities
and recommended fluids/lubricants”
(P.10-2).
Engine valve clearance*:
Inspect only if valve noise increases.
Adjust valve clearance if necessary.
Evaporative emissions control vapor
lines*:
Check vapor lines for leaks or looseness.
Tighten connections or replace parts as
necessary.
Fuel filter
Periodic maintenance is not required (in-
tank type filter).
Fuel lines*:
Check the fuel hoses, piping and connec-
tions for leaks, looseness, or deterioration.
Tighten connections or replace parts as
necessary.
Spark plugs:
Replace at specified intervals. Install new
plugs of the type as originally equipped.CHASSIS AND BODY MAINTENANCE
Brake lines and cables:
Visually inspect for proper installation.
Check for chafing, cracks, deterioration,
and signs of leaking. Replace any deterio-
rated or damaged parts immediately.
Brake pads and rotors:
Check for wear, deterioration and fluid
leaks. Replace any deteriorated or da-
maged parts immediately.
Exhaust system:
Visually inspect the exhaust pipes, muffler
and hangers for leaks, cracks, deteriora-
tion, and damage. Tighten connections or
replace parts as necessary.
In-cabin microfilter:
Replace at specified intervals. When driv-
ing for prolonged periods in dusty condi-
tions, replace the filter more frequently.
Propeller shaft(s):
Check for damage, looseness, and grease
leakage. (AWD)
Steering gear and linkage, axle and
suspension parts, drive shaft boots:
Check for damage, looseness, and leak-
age of oil or grease. Under severe driving
conditions, inspect more frequently.
Tire rotation:
Tires should be rotated every 7,500 miles(12,000 km) according to the instructions
under “Explanation of general mainte-
nance items” (P.9-2). When rotating tires,
check for damage and uneven wear.
Replace if necessary.
Transmission fluid/oil, differential oil
and transfer case oil:
Visually inspect for signs of leakage at
specified intervals.
If using a car-top carrier, or driving on
rough or muddy roads:
.
Replace the Manual Transmission
gear oil every 20,000 miles (32,000
km) or 24 months.
. Replace the CVT fluid every 60,000
miles (96,000 km) or request the deal-
er to inspect the fluid deterioration
data using a CONSULT. If the dete-
rioration data is more than 210,000,
replace the CVT fluid.

To help ensure smooth, safe and eco-
nomical driving, NISSAN provides two
maintenance schedules that may be
used, depending upon the conditions in
which you usually drive. These schedules
contain both distance and time intervals,
up to 120,000 miles (192,000 km)/96
months. For most people, the odometer
reading will indicate when service is
needed. However, if you drive very little,
your vehicle should be serviced at the
regular time intervals shown in the sche-
dule.
After 120,000 miles (192,000 km)/96
months, continue maintenance at the
same mileage/time intervals.
ADDITIONAL MAINTENANCE ITEMS
FOR SEVERE OPERATING CONDI-
TIONS
Additional maintenance items for se-
vere operating conditions;should be
performed on vehicles that are driven
under especially demanding conditions.
Additional maintenance items should be
performed if you primarily operate your
vehicle under the following conditions:
. Repeated short trips of less than 5
miles (8 km).
. Repeated short trips of less than 10
miles (16 km) with outside tempera-
tures remaining below freezing. .
Operating in hot weather in stop-and-
go “rush hour” traffic.
. Extensive idling and/or low speed
driving for long distances, such as
police, taxi or door-to-door delivery
use.
. Driving in dusty conditions.
. Driving on rough, muddy or salt
spread roads.
. Using a car-top carrier. The following tables show the standard
maintenance schedule. Depending upon
weather and atmospheric conditions,
varying road surfaces, individual driving
habits and vehicle usage, additional or
more frequent maintenance may be re-
quired.
After 120,000 miles (192,000 km)/96
months, continue maintenance at the
same mileage/time intervals.
Maintenance and schedules9-7
MAINTENANCE SCHEDULES
STANDARD MAINTENANCE

9-8Maintenance and schedules
STANDARD MAINTENANCE
Abbreviations: I = Inspect and correct or replace as necessary, R = Replace
MAINTENANCE OPERATION
Perform at number of miles, kilometers or months,
whichever comes first.Miles × 1,000
(km × 1,000) Months MAINTENANCE INTERVAL
7.5
(12) 6 15
(24) 12 22.5
(36) 18 30
(48) 24 37.5
(60) 30 45
(72) 36 52.5
(84) 42 60
(96) 48 67.5
(108) 54 75
(120) 60 82.5
(132) 66 90
(144) 72 97.5
(156) 78 105
(168) 84 112.5
(180) 90 120
(192) 96
Air cleaner filter NOTE (1) R R R R
Brake fluid$ RR RR
Brake lines & cables II II I I I I
Brake pads & rotors$ II II I I I I
CVT fluid NOTE (2) I I I I I I I I
Drive belt NOTE (3) I* I* I* I* I*
Engine coolant* NOTE (4)(5)
Engine oil & oil filter$ RRRRR RRRRR RR R R R R
EVAP vapor lines & fuel lines I* I* I*I*
Exhaust system$ II II
Fuel filter NOTE (6)
In-cabin microfilter RR RR R R R R
Intake & exhaust valve clearance* NOTE (7)
Intelligent Key® battery IRRRR
Manual transaxle gear oil NOTE (8) I I I I I I I I
Propeller shaft & drive shaft boots (AWD models) $II II I I I I
Spark plugs (Iridium platinum-tipped type) NOTE (9) Replace every 105,000 miles (168,000 km)
Steering gear & linkage, axle & suspension parts $ II I I
Tire

rotation NOTE (10)
Transfer fluid & differential gear oil NOTE (8)II II I I II