2020 NISSAN MURANO service

This manual was prepared to help you un-
derstand the operation and maintenance
of your vehicle so that you may enjoy many
miles (kilometers) of driving pleasure.
Please read through this manual before
operating your vehicle.
A separate Warranty Information Book-
let explains details about the warranties
covering your vehicle. The “Maintenance
and schedules” section of this manual
explains details about maintaining and
servicing your vehicle. Additionally, a
separate Customer Care/Lemon Law
Booklet (U.S. only) will explain how to re-
solve any concerns you may have with
your vehicle, and clarif y your rights un-
der your state's lemon law.
When you require any service or have any
questions, a NISSAN dealer will be glad to
assist you with the extensive resources
available to them.
In addition to factory-installed options,
your vehicle may also be equipped with
additional accessories installed prior to de-
livery. It is recommended that you visit a
NISSAN dealer for details concerning the
particular accessories with which your ve-
hicle is equipped. It is important that you
familiarize yourself with all disclosures,
warnings, cautions and instructions con-cerning proper use of such accessories
prior to operating the vehicle and/or ac-
cessory. It is recommended that you visit a
NISSAN dealer for details concerning the
particular accessories with which your ve-
hicle is equipped.
Before driving your vehicle, please read this
Owner's Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe op-
eration of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION RE-
MINDERS!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
• NEVER drive under the influence of
alcohol or drugs.
•
ALWAYS observe posted speed limits
and never drive too fast for conditions.
• ALWAYS give your full attention to
driving and avoid using vehicle fea-
tures or taking other actions that
could distract you.
• ALWAYS use your seat belts and ap-
propriate child restraint systems.
Pre-teen children should be seated in
the rear seat.
• ALWAYS provide information about
the proper use of vehicle safety fea-
tures to all occupants of the vehicle.
• ALWAYS review this Owner’s Manual
for important safety information.
FOREWORD READ FIRST—THEN DRIVE SAFELY

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver's side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer's name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

WARNING
• Always route the shoulder belt over
your shoulder and across your chest.
Never put the belt behind your back,
under your arm or across your neck.
The belt should be away from your
face and neck, but not falling off your
shoulder.
• Position the lap belt as low and snug
as possible AROUND THE HIPS, NOT
THE WAIST. A lap belt worn too high
could increase the risk of internal in-
juries in an accident. •
Be sure the seat belt tongue is se-
curely fastened to the proper buckle.
• Do not wear the seat belt inside out
or twisted. Doing so may reduce its
effectiveness.
• Do not allow more than one person
to use the same seat belt.
• Never carry more people in the ve-
hicle than there are seat belts.
• If the seat belt warning light glows
continuously while the ignition is
turned ON with all doors closed and
all seat belts fastened, it may indi-
cate a malfunction in the system.
Have the system checked. It is rec-
ommended that you visit a NISSAN
dealer for this service.
• No changes should be made to the
seat belt system. For example, do not
modif y the seat belt, add material, or
install devices that may change the
seat belt routing or tension. Doing so
may affect the operation of the seat
belt system. Modif ying or tampering
with the seat belt system may result
in serious personal injury. •
Once seat belt pretensioner(s) have
activated, they cannot be reused and
must be replaced together with the
retractor. It is recommended that you
visit a NISSAN dealer for this service.
• All seat belt assemblies, including re-
tractors and attaching hardware,
should be inspected af ter any colli-
sion. It is recommended that you visit
a NISSAN dealer for this service.
NISSAN recommends that all seat
belt assemblies in use during a colli-
sion be replaced unless the collision
was minor and the belts show no
damage and continue to operate
properly. Seat belt assemblies not in
use during a collision should also be
inspected and replaced if either
damage or improper operation is
noted.
• All child restraints and attaching
hardware should be inspected af ter
any collision. Always follow the re-
straint manufacturer's inspection in-
structions and replacement recom-
mendations. The child restraints
should be replaced if they are
damaged.
SSS0014
Safety-Seats, seat belts and supplemental restraint system1-15

Unfastening the seat belts
To unfasten the seat belt, press the button
on the buckle
O1. The seat belt automati-
cally retracts.
Checking seat belt operation
Seat belt retractors are designed to lock
seat belt movement by two separate
methods:
• When the seat belt is pulled quickly from the retractor
• When the vehicle slows down rapidly To increase your confidence in the seat
belts, check the operation as follows:
• Grasp the shoulder belt and pull forward
quickly. The retractor should lock and re-
strict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended that you visit a NISSAN dealer for
this service, or to learn more about seat
belt operation.
Rear center seat belt
The rear center seat belt has a connector
tongue
O1and a seat belt tongueO2. Both
the connector tongue and the seat belt
tongue must be securely latched for
proper seat belt operation.
WRS0139LRS2529
1-20Safety-Seats, seat belts and supplemental restraint system

Top tether anchor
WARNING
• Do not allow cargo to contact the top
tether strap when it is attached to
the top tether anchor. Properly se-
cure the cargo so it does not contact
the top tether strap. Cargo that is not
properly secured or cargo that con-
tacts the top tether strap may dam-
age it during a collision. A child could
be seriously injured or killed in a col-
lision if the top tether strap is
damaged.
• Child restraint anchorages are de-
signed to withstand only those loads
imposed by correctly fitted child re-
straints. Under no circumstances are
they to be used to attach adult seat
belts, or other items or equipment to
the vehicle. Doing so could damage
the child restraint anchorages. The
child restraint will not be properly in-
stalled using the damaged anchor-
ages, and a child could be seriously
injured or killed in a collision.
Top tether anchor point locations
Anchor points are located in the following
locations:
• Rear bench seat on the back side of the seatback in the seating positions shown.
If you have any questions when installing a
top tether strap, it is recommended that
you visit a NISSAN dealer for this service.
REAR-FACING CHILD RESTRAINT
INSTALLATION USING LATCH
For additional information, refer to all Warn-
ings and Cautions in the “Child safety” and
“Child restraints” sections of this manual
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child re-
straint exceeds 65 lbs. (29.5 kg). If the com-
bined weight of the child and the child
restraint is greater than 65 lbs. (29.5 kg), use
the vehicle's seat belt (not the lower an-
chors) to install the child restraint. Be sure
to follow the child restraint manufacturer's
instructions for installation.
Follow these steps to install a rear-facing
child restraint in the rear bench seats using
the LATCH system:
1. Position the child restraint on the seat. Always follow the child restraint manu-
facturer's instructions.
LRS2597
Rear bench seat
1Top tether strap
2Anchor point
1-32Safety-Seats, seat belts and supplemental restraint system

Rear bench seat
OUTBOARD SEATING POSITIONS
1. Remove the head restraint/headrestand store it in a secure place. Be sure to
reinstall the head restraint/headrest
when the child restraint is removed. For
additional information, refer to “Head
restraints/headrests” in this section.
2. Position the top tether strap
O1as
shown.
3. Secure the tether strap to the tether an- chor point
O2as shown.
4. Tighten the tether strap according to the manufacturer’s instructions to re-
move any slack.
If you have any questions when install-
ing a top tether strap, it is recommended
that you visit a NISSAN dealer for this
service.
WARNING
Child restraint anchorages are de-
signed to withstand only those loads
imposed by correctly fitted child re-
straints. Under no circumstances are
they to be used to attach adult seat
belts, or other items or equipment to the vehicle. Doing so could damage the
child restraint anchorages. The child
restraint will not be properly installed
using the damaged anchorage, and a
child could be seriously injured or killed
in a collision.
FORWARD-FACING CHILD
RESTRAINT INSTALLATION USING
THE SEAT BELTS
WARNING
The three-point seat belt with Auto-
matic Locking Retractor (ALR) must be
used when installing a child restraint.
Failure to use the ALR mode will result
in the child restraint not being properly
secured. The restraint could tip over or
be loose and cause injury to a child in a
sudden stop or collision. Also, it can
change the operation of the front pas-
senger air bag. For additional informa-
tion, refer to “Front passenger air bag
and status light” in this section. For additional information, refer to all Warn-
ings and Cautions in the “Child safety” and
“Child restraints” sections of this manual
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child re-
straint exceeds 65 lbs. (29.5 kg). If the com-
bined weight of the child and the child
restraint is greater than 65 lbs. (29.5 kg), use
the vehicle's seat belt (not the lower an-
chors) to install the child restraint. Be sure
to follow the child restraint manufacturer's
instructions for installation.
WRS0699
Forward-facing (front passenger seat) –
step 1
1-40Safety-Seats, seat belts and supplemental restraint system

8. Af ter attaching the child restraint, test itbefore you place the child in it. Push it
from side to side while holding the child
restraint near the seat belt path. The
child restraint should not move more
than 1 inch (25 mm), from side to side. Try
to tug it forward and check to see if the
belt holds the restraint in place. If the
restraint is not secure, tighten the seat
belt as necessary, or put the restraint in
another seat and test it again. You may
need to try a different child restraint. Not
all child restraints fit in all types of
vehicles. 9. Check to make sure the child restraint is
properly secured prior to each use. If the
seat belt is not locked, repeat steps 2
through 8.
10. If the child restraint is installed in thefront passenger seat, place the ignition
switch in the ON position. The front
passenger air bag status light
should illuminate. If this light is not illu-
minated refer to “Front passenger air
bag and status light” in this section.
Move the child restraint to another
seating position. Have the system
checked. It is recommended that you
visit a NISSAN dealer for this service.
Af ter the child restraint is removed and the
seat belt is fully retracted, the ALR mode
(child restraint mode) is canceled.
WRS0698
Forward-facing – step 8
LRS0865
Forward-facing – step 10
Safety-Seats, seat belts and supplemental restraint system1-43

Installing top tether strap
The child restraint top tether strap must be
used when installing the child restraint with
seat belts.
First, secure the child restraint with the seat
belt.
Rear bench seat
OUTBOARD SEATING POSITIONS
1. Remove the head restraint/headrestand store it in a secure place. Be sure to
reinstall the head restraint/headrest
when the child restraint is removed. For
additional information, refer to “Head
restraints/headrests” in this section.
2. Position the top tether strap
O1as
shown.
3. Secure the tether strap to the tether an- chor point
O2as shown.
4. Tighten the tether strap according to the manufacturer’s instructions to re-
move any slack.
CENTER SEATING POSITION
1. Remove the head restraint/headrest and store it in a secure place. Be sure to
reinstall the head restraint/headrest
when the child restraint is removed. For
additional information, refer to “Head
restraints/headrests” in this section.
2. Position the top tether strap
O1as
shown.
3. Secure the tether strap to the tether an- chor point
O2as shown. 4. Tighten the tether strap according to
the manufacturer’s instructions to re-
move any slack.
If you have any questions when install-
ing a top tether strap, it is recommended
that you visit a NISSAN dealer for this
service.
WARNING
Child restraint anchorages are de-
signed to withstand only those loads
imposed by correctly fitted child re-
straints. Under no circumstances are
they to be used to attach adult seat
belts, or other items or equipment to
the vehicle. Doing so could damage the
child restraint anchorages. The child
restraint will not be properly installed
using the damaged anchorage, and a
child could be seriously injured or killed
in a collision.
BOOSTER SEATS
For additional information on installing a
booster seat in your vehicle, follow the in-
structions outlined in this section.
LRS2597
Rear row bench seat
1Top tether strap
2Anchor point
1-44Safety-Seats, seat belts and supplemental restraint system