2020 MERCEDES-BENZ SPRINTER light

Overhead control panel
forv ehicles wit hbus equipment
1 Sun visors →
98
2 0052 Breakdown assis tance
cal lbutton
3 Switches
theb us func‐
tion on/o ff →
89
4 003D Switches ther eading
light on/off, left
5 0033 Switches automatic light
cont rolo n/off →
89
6 004A Switches thef ront inte‐
ri or lighting on/off 7
0044 Switches ther ear interior
lighting on/off →
89
8 003D Switches ther eading
light on/off, right
9 Switches reading light sinthe
passenger compartment
on/off →
89
A Eyeglasses compartment →
78 At
ag lanc e–O verhead control panel 15

1
Checkin gand topping up oper‐
ating fluids →
247
St artin gassis tance →
202
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
200
3 Warning lamp →
19 9
Saf etyv est →
19 9
Fir st-ai dk it (so ftsided) →
19 9
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
213 5
Haza rdwa rning lights →
85
6 QR code fora ccessing ther es‐
cue card →
27
7 Todisconnect thes tarter bat‐
te ry →
205
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
13 3
9 Flattire →
201 18
Atag lanc e–Emer gencie sand breakdowns

Yo
uc an find mor einformation on vehicle saf ety
at :h ttps://www.safercar.gov
Canada onl y:
The following text is published as required of
manufacturer sunder subsection 18.4 (4) of the
Mo torV ehicle Saf etyR egulations.
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mTransport
Canada in addition tonotifying Mercedes-Benz
Canad aInc.
If Transpor tCanada received simila rcomplaints,
it ma yopenani nvestigation, and if it finds that a
saf etyd efect exists in agroup of vehicles, it may
order arecall and remedy campaign. Ho wever,
Tr anspor tCanada canno tbecome in volved in
indi vidual problems between you, your dealer or
Mercedes-Ben zCanada Inc.
To contact Transpor tCanada, youm aycall the
Defect In vestigation sand Recalls Divisio ntoll-
free in Canada at 1-800-333-05 10or
81 9-994-3328in theG atineau-Ot tawa area or
internationall y;youm ayalso go tothef ollowing
we bsites form orei nformation:
R English :https://www.tc.gc.ca/recalls
R French: https://www.tc.gc.ca/rappels Limited
Warranty
* NO
TEDama getothev ehicle arising from
violation of these operating instructions. Damag
etothevehicle can arise from viola‐
tion of these operating instructions.
Suc hdamag eisnotcoveredbye itherthe
Limited Warrant yort he ne woru sed-vehicle
wa rrant y. #
Obser vethei nstruction sinthese oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forr escue card
The QR code sticke rs area ffixed totheB -pillar on
th ed rive r's and co-driver's side. In thee vent of
an accident, emergency service scan us ethe QR
code toquickl ydetermine thec orresponding res‐
cue car dfor your vehicle. The cur rent rescue card
contains, in compact form ,the mos timp ortant information abou
tyour vehicle e.g. ther outing of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control unit
sareins talled in your vehi‐
cle. Some of them ar enecessar yfor your vehicle
to function safel y,some pr ovide suppor twhen
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfor torentertainment
function swhicha realso made possible wit helec‐
tronic control units.
Electronic control unit scontain dat amemo ries
whic hcan permanentl yortemporarily stor et ech‐
nical informat ionont hevehicle's operating state,
component stre ss, service requirements as well
as tech nica leventsa nd malfunctions.
This information general lydocuments thes tate of
ac omponent part, amodule, asystemoroft he
environment suc has:
R operating statuses of sy stem components
(e.g. fluid le vels, batter ystatus ,tirep ressure)
R status messages concernin gthe vehicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration ,lateral
acceleration ,displa yoft hefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in whic hthe vehicle is
damaged
R system reaction sinspecial drivin gsituations
(e.g. airbag deployment, inter vention of sta‐
bilit ycontrol sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothep rovision of control uni tfunc‐
tions, this dat aserve stor ecognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythem anufacturer .Mostoft his dat ais
vo latile and is onl yprocessed in thev ehicle itself.
Onl yas mall proportion of thed ataiss tore din
ev ent or fault memories.
When youu se services, thet echnical dat afrom
th ev ehicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th irdp arties (e.g. breakdown services). Services
include repair services, maintenanc eprocesses, General no
tes27

wa
rrant yevents and quality assuranc emeasures,
fo re xamp le. The dat aisread out via thec onnec‐
tion fort he diagnostics connection in thev ehicle,
whic hisr equired bylaw. The respectiv eservice
networ klocations or thirdp arties collect, process
and use thed ata. The dat adocument stechnical
st ates of thev ehicle, helps in finding er rors and
in impr oving quality and is transfer redtot he
manufacturer if necessa ry.Ina ddition, them anu‐
fa cturer is subject toproduct liability .For this
purpose, them anufacturer requirestech nical
da ta from vehicles.
Fa ult memories in thev ehicle can be rese tbya
service outle tduring repair sorm aintenance
wo rk.
Depending on thee quipment selected, youc an
enter dat aincomfort and inf otainment functions
of thev ehicle.
This includes, fore xamp le:
R multimedi adata, suc hasmusic,films or pho‐
to sf or playbac kinanintegratedm ultimedia
sy stem
R address book dat afor use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R navigation destinations entered
R dataont he use of Interne tservices
This dat acan be sa vedl ocally in thev ehicle or
located on adevice that youh ave connected to
th ev ehicle (e.g. smartphone, USB memor ystick
or MP 3playe r). If this dat aissavedint hevehicle,
yo uc an dele teit at an ytime. Trans feroft his data
to thirdp arties onl yoccur sony ourrequ est,
especially as par tofonline services according to
th es ettings yous elec ted.
Yo uc an sa vecon venience settings/cus tomiza‐
tions in thev ehicle and chang ethem at an ytime.
Dependin gonthe equipment, this includes, for
ex ample:
R setting softhe seat and steering wheel posi‐
tions
R suspension and climat econt rols ettings
R customizations suc hasinterior lighting
If yo ur vehicle is equipped appropriately ,you can
connec tyour smartphone or ano ther mobile end
device tothev ehicle. Youc an operat ethese devi‐
ces via thec ont role lements integrated in the
ve hicle. The smartphone's pictur eand sound can
be output via them ultimedia sy stem. Simultane‐ ously
,specific items of information ar etransfer‐
re dtoy ours martphone.
Dependin gonthe type of integration, this can
include:
R general vehicle data
R position data
This enables theu se of selected smartphone
apps, e.g. navigation or music playbac k.Ther eis
no additional interaction between thes mart‐
phone and thev ehicle, particularly activ eaccess
to vehicle data. Whic htype of fur ther dat apro‐
cessin goccur sisd etermined bythep rovide rof
th es pecific app used. Whic hsettings youc an
make, if an y,depends on thes pecific app and the
operating sy stem of your smartphone. Onlin
eservices Wi
reless networ kconnection
If yo ur vehicle has awireless networ kconnection,
dat acan be exch anged between your vehicle and
ot her sy stems. The wireless networ kconnection
is enabled via thev ehicle's transmission and
re ception uni torvia connected mobile end devi‐
ces (e.g .sma rtphones). Online function scan be
used via this wireless networ kconnection .These
include onlin eservice sand applications/apps,
whic hareprov ided bythem anufacturer or by
ot her pr oviders.
Manu factu rer's owns ervices
In thec ase of them anufacturer's online services,
th em anufacturer describes thef unctions in a
suitable place (e.g. operating instructions, manu‐
fa cturer's website) and pr ovides thea ssociated
information subject todat aprotection legislation.
Pe rsonal identification dat amaybe used topro‐
vide online services. The dat aexchang efor this
tak es place via asecur econnection ,e.g. wit hthe
manufacturer's IT sy stems intended fort he pur‐
pose. The collecting, processing, and use of per‐
sonal identification dat abeyond thep rovision of
services occur sexclusively on theb asis of alegal
permit or af terd ue consent.
Generally ,you can activat eordeactivat ethe
services and functions (partl ysubject toafee). In
some cases, this also applies tothew hole data
connection of thev ehicle. Excluded from this are
special legally prescribed function sand services.
Services of thirdp arties
If it is possible touse online services from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible 28
General no tes

Re
stra int sy stem Pr
otection pr ovided byther estraint sy stem The
restra int sy stem includes thef ollowing com‐
ponents:
R Seat belt sy stem
R Airbags
R Child restra int sy stem
R Child seat securing sy stems
The restra int sy stem can help pr eventthev ehicle
occupants from coming int ocontact wit hparts of
th ev ehicle interior in thee vent of an accident. In
th ee vent of an accident, ther estraint sy stem can
also reduce thef orces towhic hthe vehicle occu‐
pants ar esubjected.
Onl yas eat belt whic hiswornc orrectl yc an pro‐
vid ethe intended le velofp rotection .Depending
on thed etected accident situation, Eme rgency
Te nsioning Device sand/or airbags supplement
th ep rotection of fere dbyac orrectl yw orns eat
belt. Emer gency Tensioning Device sand/or air‐
bags ar enotdepl oyed in everya ccident.
Ve hicles wit haco-driver benc hseat :the Emer‐
ge ncy Tensioning Device on thec o-driver seat is
triggered whe ther or no tthe seat belt tongu eis
engaged in thes eat belt buckle.
In order fort he restra int sy stem toprov ide the
intended le velofp rotection ,eachv ehicle occu‐
pant mus tobser vethef ollowing information:
R Fasten seat belts cor rectl y.
R Sit in an almos tupright seat position wi th
th eir bac kagains tthe seat backrest.
R Sit wit htheir feet resting on thef loor ,ifp ossi‐
ble.
R Alwayss ecur epersons under 5ft(1.50 m)
ta ll in an additional restra int sy stem suitable
fo rt his vehicle.
Ho wever,no sy stem available toda yc an com‐
ple tely eliminat einjuries and fata lities in every
acciden tsituation. In particular ,the seat belt and
airbag general lydo no tprotect agains tobjects
penetrating thev ehicle from theo utside. It is also
no tp ossible tocomple tely rule out ther isk of
injur ycaused bythea irbag deploying. Limited pr
otection from ther estraint sy stem &
WARNING Risk of inju ryor deat hfrom
modifications tother estraint sy stem
The restra int sy stem can no longer function
cor rectly af tera lterations ha vebeen made.
The restra int sy stem ma ythen no tprotect the
ve hicle occupants as intended byfailing in an
accident or triggering unexpec tedly ,for exam‐
ple #
Nevera lter thep arts of ther estraint
sy stem. #
Nevertamper wit hthe wiring or any
electronic component parts or their
software. If it is necessar
ytoadjustthe vehicle toaccom‐
modat eaperson wit hdisabilities, con tact an
au thorized Mercedes-Benz Center ford etails.
US Ao nly: con tact ou rCustomer Assis tance Cen‐
te rat1 ‑877 ‑762‑826 7. Re
stra int sy stem functionality When
thei gnition is switched on, aself-tes tis
per form ed, during whic hthe 0075 restra int sys‐
te mw arning lam plight sup. It goes out no later
th an afew second safter thev ehicle is star ted.
The components of ther estraint sy stem ar ethen
functional. Re
stra int sy stem malfunction Am
alfunction has occur redint herestra int sys‐
te mint hefollowing cases:
R The 0075 restra int sy stem warning lam pdoes
no tlight up when thei gnition is switched on.
R The 0075 restra int sy stem warning lamp
light supc ontinuousl yorrepeatedly during a
journe y. &
WARNING Risk of inju rydue tomalfunc‐
tions in ther estraint sy stem
If th er estraint sy stem is malfunctioning,
re stra int sy stem components ma ybetrig‐
ge redu nintentionall yormaynotd eplo yas
intended during an accident. This ma yaffect
th eE mer gency Tensioning Device sorairbags,
fo re xamp le. Occupant saf
ety31

Re
leasing thes eat belt #
Press ther elease button in thes eat belt
buckle and guide thes eat belt bac kwitht he
seat belt tongue. Fu
nction of thes eat belt warning sy stem for
driver and co-driver The
00E9 seatbeltw arning lam pinthe Instru‐
ment Displa yremind syou that all vehicle occu‐
pants mus tfas tent heir seat belts cor rectl y.
The 00E9 seat belt warning lam plight supf or six
seconds everytime af ters witching on thei gni‐
tion.
Aw arning tone ma yalsos ound.
Af tert he vehicle is star ted, thes eat belt warning
goes out as soon as thed rive r's and thec o-driver
seat belts ar efastened.
While driving, thes eat belt warning light supin
th ef ollowing cases:
R Ifth ev ehicle's speed is higher than 15 mph
(25 km/h) and thed rive r's or co-driver's seat
belt is no tfas tened
R Ifth ed rive rorc o-driver unfas tent heir seat
belt during thej ourney Airbags
Overvie
wofairbags 1
Driver's airbag
2 Windo wcurtain airbag
3 Co-driver airbag
4 Side airbag
An airbag's ins tallation location is identified by
th el abel AIRB AG.
When activated, an airbag can increase pr otec‐
tion fort he respectiv evehicle occupant. Pot
entia lprotection of eac hairbag: AIRB
AG Possible pr otection for:
Driver' sairbag,
co-d rive ra irbag: Head and
chest
Wi ndo wcurtain
airbag Head
Side airbag Ches tand pelvis Pr
otection bythea irbags Dependin
gonthe accident situation, an airbag
ma ysupplement thep rotection of fere dbyac or‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
If yo ud eviat ef romt he cor rect sea tposition,
th ea irbag cann otper form its intended pro‐
te ctiv efunction and deployment ma yeven
cause fur ther injuries.
In order toavo idrisks, eac hvehicle occupant
mus talway sm akes ureoft hefollowing:
R Fasten seat belts cor rectly .Pregnant
wo men mus ttak ep articular car eto
ensur ethat thel ap belt ne verliesa cross
th ea bdomen.
R Adoptthe cor rect sea tpositio nand keep
as fara wa yasp ossible from thea irbags.
R Obser vethef ollowing information. #
Alwaysm akes uret hat ther ea reno
object sbetwe en thea irbag and vehicle
occupant. To
avo idther isk sresulting from thed eployment
of an airbag, eac hvehicle occupant mus tobser ve
th ef ollowing information in particular:
R Befor estartin gy our journe y,adjus tyour seat
cor rectl y;bo th th edrive r's and co-driver seat
should be mo vedasf ar bac kaspossible.
When doing so, alw ayso bser vethei nforma‐
tion on thec orrect driver's sea tposition
(/ page 64).
R Onlyhold thes teering wheel bythes teering
wheel rim. This allows thea irbag tobe fully
deplo yed.
R Alwaysl ean agains tthe seat backres twhen
th ev ehicle is in motion. Do no tlean forw ards
or agains tthe door or side windo w.Youm ay Occupan
tsafety 35

Av
oid direct sunlight &
WARNING Risk of bu rnsw hen thec hild
seat is exposed todirect sunlight
If th ec hild restra int sy stem is exposed to
direct sunlight or heat, parts could heat up.
Children could suf ferb urns from these parts,
particular lyon me tallic parts of thec hild
re stra int sy stem. #
Alwaysm akes uret hat thec hild
re stra int sy stem is no texpose dtodirect
sunlight. #
Protect it wit hablanket,for example. #
Ifth ec hild restra int sy stem has been
ex posed todirect sunlight ,allowitto
cool befor esecu ring achild int oit. #
Neverlea ve children unat tende dint he
ve hicle. Obser
vewhen stopping or parking &
WARNING Risk of accident and inju ry
due tochildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R Ope ndoors,t hereb yendangering other
persons or road users.
R Getout and be stru ck byoncomin gtraf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, fore xamp le.
In addition ,the children could also se tthe
ve hicle in motion, fore xamp leby:
R Releasing thep arking brake.
R Changing thet ransmission position.
R Startin gthe vehicle. #
Neverlea ve children unat tende dint he
ve hicle. #
When leaving thev ehicle, alw ayst ake
th ek eywit hyou and loc kthe vehicle. #
Keep thev ehicle keyo ut of reac hof
ch ildren. &
WARNING Risk offata linjur ydue to
ex posur etoextreme hea torcoldint he
ve hicle
If people –particular lych ildren –areexposed
to extreme temp eratures overane xtended
perio doft ime,ther eisar isk of serious or
eve nfatal injur y. #
Neverlea ve anyone –p articularly chil‐
dren –unat tende dint hevehicle. #
Neverlea ve animals in thev ehicle unat‐
te nded. Occupant sa
fety 39

At
tachin gthe child restra int sy stem with
LA TC H-type (ISOFIX) tother ear seat Installing
aLATCH -type (ISOFIX) child
re stra int sy stem on ther ear seat &
WARNING Risk of inju ryor deat hifthe
permissible gross mass of thec hild and
ch ild restra int sy stem is exceeded
Fo rL ATCH -type (ISOFIX )child restra int sys‐
te ms in whic hthe child is secured using the
integ rateds eat belt in thec hild restra int sys‐
te m, thep ermissible gross mass of thec hild
and child restra int sy stem is 73lb (33 kg).
If th ec hild and thec hild restra int sy stem
to ge ther we igh mor ethan 73lb (33 kg),the
LA TC H-type (ISOFIX )child restra int sy stem
wit hintegrated seat belt does no toffer suf fi‐
cient pr otection .Anexcessiv eload ma ybe
placed on theL ATCH -type (ISOFIX )child seat
attachments and thec hild ma ynotbe
re stra ined in thee vent of an accident, for
ex ample. #
Ifth ec hild and thec hild restra int sys‐
te mt ogether weigh mor ethan 73lb
(33 kg), use onl yaLATCH -type (ISOFIX)
ch ild restra int sy stem that secures the
ch ild wit hthe vehicle seat belt. #
Also secur ethe child restra int sy stem
wit hthe TopT ether belt, if available. Alw
aysc ompl ywitht he information about the
mass of thec hild restra int sy stem:
R Inthem anufacturer's ins tallation and operat‐
ing instructions fort he child restra int sy stem
used
R Onalabel on thec hild restra int sy stem, if
av ailable
Chec kregularly that thep ermissible gross mass
of thec hild plus thec hild restra int sy stem is not
exc eeded.
When ins talling achild restra int sy stem, obser ve
th ef ollowing:
0073 Alw
ayso bser vethec orrect use and sui tabil‐
ity of thes eats fora ttaching achild restra int
sy stem.
0073 Alw
aysc ompl ywitht he manufacturer's
ins tallation and operatin ginstructions fort he
ch ild restra int sy stem used. 0073
Mak
esuret hat thec hild's feet do no ttouch
th ef ront seat. If necessar y,mo vethef ront
seat slightl yforwa rds.
® When ins talling aLATCH -type (ISOFIX )child
re stra int sy stem, also obser vethef ollowing:
0073 When using
acategor y0/0+ bab ycar
seat and acategor yIrearward-facing
ch ild restra int sy stem on arear sea t:the
re ar seat mus tbeinstalled in thed irection of
tra vel.Ad jus tthe rear seat and/or front seat
so that thef ront seat does no ttouc hthe
ch ild restra int sy stem.
0073 When using
acategor yIforwa rd-facing
ch ild restra int sy stem: theb ackres tofthe
ch ild restra int sy stem must, as farasp ossi‐
ble, lie flat agains tthe backres tofthevehi‐
cle seat.
0073 Fo
rc ertain child restra int sy stems of weight
categor yIIorIII,ther em aybe limitations for
th em aximum size setting, e.g. due topossi‐
ble con tact wi th theroof.
0073 The
child restra int sy stem mus tnotbe trap‐
ped between ther oof and thes eat and/or
twis tedw hen ins talled.
0073 The
child restra int sy stem mus tnotbe put
under stra in by theh ead restra ints. Adjust
th eh ead restra int sasa ppropriate. 1
LATC H-type (ISOFIX )mounting brac kets
Befor eevery journe y,mak esuret hat theL ATCH-
type (ISOFIX )child restra int sy stem is engaged
cor rectl yinb othm ounting brac kets in thev ehi‐
cle. Occupant saf
ety41