2020 MERCEDES-BENZ SPRINTER tow

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page219). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page241). #
Ifnecessa ry,r emo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby Wheels and tires
241

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W Te
ch nica ldata 251

Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page162).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends that youh ave a
traile rhitch retrofitted at an au thorized
Mercedes-Benz Center.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Use onl yaball nec kthat has been appr ovedfor
yo ur vehicle and fory our Sprinter trailer hitch.
No tesont he permissible dimensions of theb all
nec kcan also be found on thei dentification plate
of thet railer hitch.
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg). Tr
aile rloads The permissible
weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of thet railer hitch,
trailer and vehicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies. Use acalibrated weigh‐ ing machine
tocheckt he weight restrictions ha ve
been complied wit hbefor eyou star ty our journe y. Te
ch nica ldata 263

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. 266
Tech nica ldata

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 186).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering Te
ch nica ldata 267

Anti-thef
tprotection
see ATA( Anti -Thef tAlarms ystem)
Ashtr ays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 19 2
Batter ydisconnection period s.......... 19 2
Displ aying thes ervice due dat e........ 19 2
Fu nction/no tes. ............................... 19 2
Re gular maintenance work ............... 19 2
Special service requirements .......... .192
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au dio settings
Balance and fader ............................ 180
Equalizer ........................................... 180
Playbac koptions .............................. 182
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .252 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6
Battery Charging ........................................... 209
Charging avehicle batter y................2 09
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 214
Disconnecting thes tarter batter y..... 212
Jump-s tarting (vehicle) ..................... 209
Ke y. .................................................... 47
No tes( vehicle) ................................. 208
Re moving or ins talling thes tarter
batter y.............................................. 213
St arterb atter y.................................. 211
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Blue tooth ®
audio equipment
St artin gplaybac k............................. .181
Bottle holder ........................................... 78
Brake ABS (Anti-lo ckBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem) Index
301

G
Gasoline ................................................ 255
Genera loperating permit number
(EU) ........................................................ 252
Genuine parts ........................................ .20
Getting int oand out of thev ehicle .......50
Glasse scompartment ............................ 78
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 252
Gros smass ........................................... 252 H
Handbrak e(elec trical)
see Electric pa rking brake
Handbrak e(manual)
see Manual parkin gbrake
Handling control sy stem
see ESP ®
(Elect ronic Stabilit yProgram)
Hazar dwarnin glights ............................ 85
Swit ching on/of f............................... .85
Hazardous substances Informatio n......................................... 23
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 204
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptiv eHighbeam Assis t................. .86
Changin gbulbs .................................. .91
High-beam flasher .................................. 85
Hill star ta ssi st ..................................... 154
HOLD function ...................................... 154
Hot-water auxiliar yheater .................. 106
Fu nctio n........................................... 106
Problems .......................................... 108
switching on/of fwitht he button ...... 106
Switching on/of fwitht he on-
boar dcomputer ................................ 107
Hydroplaning ......................................... 11 5I
Identification pla te
Engine .............................................. 252
Re frigerant ....................................... 262
Ve hicle ............................................. 252 Ignition
key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulb s(front) ........................ 91
Changin gbulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulb s(rear)( ch assis) .......... 94
Insid erearvi ewmirrord isplay
Fu nctions .......................................... 15 5
Installations ............................................ 21
Instrument Display Function/no tes. ............................... 16 9
Overvie w...................................... 8, 16 9
Setting thel ighting ........................... 171
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................171
Intelligent ligh tsystem
Ad aptiv eHighbeam Assis t................. .86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacin gthe light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re adin glam pabove thep assenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Interior motion sensor Functio n............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .189
iPod ®
St artin gplaybac k............................. 182 J
Jack ........................................................ 241
Hyd raulic .......................................... 220
Re moving theh ydraulic jac kfrom
th es towa ge compartment ................ 221
St orag elocation of hydraulic jac k....2 20
Jump-star tconnection .........................2 09 K
Key ........................................................... 46
Batter y............................................... 47
Electrica lconsumptio n....................... 47 Index
309

Operating
fluids
Ad ditives (fuel) .................................2 55
Brak efluid ........................................ 260
Coolant (engine) .............................. .261
DEF .................................................. 257
Engine oi l......................................... 258
Fu el (diesel) ...................................... 255
Fu el (gasoline) ..................................2 55
No tes. .............................................. 254
Wi ndshield washer fluid ............ 261, 262
Ope ratin gInstructions (vehicle
equipment) ............................................. 22
Operatin gsafety
Chan gesint he engine po werout‐
put ...................................................... 25
Declaration of conformity (vehicle
components that recei veand/or
transmit radio wav es) .........................24
Declaration of conformity (wireless
ve hicle components) .......................... 24
Information .........................................23
Multimedia sy stem ........................... 178
Operating sy stem
On-boar dcomputer .......................... 17 0
Outsid emirro rs ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting thei nterior lighting .............87
Overvie w............................................. 11P
Pa int (cleaning instructions) ...............201
Pa int code ............................................ .252
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking Assis tPARKTRONIC
Driv eAwayA ssist ............................. 15 9
Pa rking brak e(electrical)
see Electric parkin gbrake
Pa rking brak e(manual)
see Manual parkin gbrake
Pa rking forane xtended period ...........14 4
Pa rking light .......................................... .84
Pa rtition sliding door
Fr om thec argo compartmen t.............57
Fr om thed rive r's compartmen t..........56
Pe rm issible gross mass ...................... 252 Pe
rm issible towing me thods .............. .214
Pe ts in the vehicle .................................. 45
Phone book Downloading mobile phone con‐
tacts ................................................. 184
Sea rching forac ontact .................... 184
Placing aload on thew heel ar ch........ 191
Plastic trim (care) ................................ 204
Po we rsupp ly
Batter ymains witc h.......................... 121
Switching on (s tart/s topb utton) ...... 109
Po we rw asher (care) ........................... .200
Po we rw indo ws
see Side window Q
QR code (rescue card) ...........................27
Qualified specialis tworks hop .............. 25 R
Ra ck systems (information) ................188
Ra dar senso rs....................................... 14 5
Ra dio ..................................................... 180
Ac tivating/deactivating traf fic
announcement s............................... .181
DA Ba nnouncements ........................ 181
Program pr eview( EPG) .................... .181
Selecting thef requ ency band ........... 180
Setting astatio n. .............................. 180
St oring radio stations ...................... .180
Ra dio connection
Ke y. .................................................... 46
Re alwo od (care) .................................. 204
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf ficA lert ...................... .159
Re ar fogl ight .......................................... 84
Re ar vie wcamera
Care ................................................. 202
Fu nctions .......................................... 15 5
Wi th rear-vie wmirro rd ispla y............ 15 6
Re ar windo wwiper
Re placing ............................................ 97
Switching on/of f................................ 95
Re ar-co mpartment heating .................102 312
Index