2020 MERCEDES-BENZ SPRINTER lock

#
Turn DEF refill bottle 1coun ter-clockwise
and remo veit. #
Screwt he pr otectiv ecap ont oDEFrefill bot‐
tle 1 again.
Fi lling procedur ewitht he pum pnozzle of an
DEF filling pump #
Inser tthe pum pnozzle int othe filler nec kand
add DE F.When doing so, do no toverfill the
DEF tank .You can also use an DEF filling
pum pfor truc ks.
Closing theD EFfiller cap on filler caps that
ar en otloc kable #
Afterf illing theD EFtank ,p lace DEF filler cap
1 onthef iller nec kand tigh tenitc lock wise. #
Turn theD EFfiller cap until thel ette ring is
legible and horizontal.
The filler nec kisonlyl oc kedc orrectly when
th is is thec ase. #
Close theh ood. Closing
theD EFfiller cap on loc kable filler
caps #
Afterf illing theD EFtank ,p lace DEF filler cap
1 onthef iller nec kand tigh tenitc lock wise. #
Remo vetool 4 from DEF filler cap 1and
st or eitint hevehicle tool kit. #
Pull co ver3on DEF filler cap 1upover
holes 2of DEF filler cap 1,turna nd
re lease. #
Turn DEF filler cap 1.
If DE Ffiller cap 1turns freel y,theD EFtank
is closed. Park
ing Pa
rking thev ehicle &
WARNING Risk offire caused byhot
ex haus tsystemp arts
Flammable material suc hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem or
ex haus tgas flow. #
Park thev ehicle so that no flammable
material can com eintoc ontact wi thhot
ve hicle components. 14 0
Driving and pa rking

Depending on
thev ehicle's equipment, ther adar
sensor sareintegrated behind theb umpers
and/or behind ther adiator grill. Keep these parts
free of dirt, ice and slush (/ page202). The sen‐
sor sm ustn otbe co vered, fore xamp leby bicycle
ra ck s, overhanging loads or sticke rs.A fter ac olli‐
sion, ha vethef unction of ther adar sensors
ch eckedataq ualified specialis tworks hop as
damag e(both visible or non-visible) ma yhave
occur redtot he bumper or radiator trim. Fu
nction of driving sy stems and driving
saf etys ystems In
this section, youw illfind information abou tthe
fo llowing driving sy stems and driving saf etys ys‐
te ms:
R ABS ( Anti-lock braking system)
(/ page146)
R ASR (acceleration skid control) (/ page147)
R BAS(Brake Assist System) (/ page146)
R ESP ®
(Electronic Stability Program)
(/ page147)
R EBD ( Electronic Brakeforce Distribution)
(/ page148)
R ActiveB rake Assi st (/ pag e148)
R Cruise control (/ page151 )
R ActiveD ista nce Assi stDISTRONIC
(/ page 152)
R Hill star ta ssis t(/pag e154)
R HOLD function (/ page154)
R Parking Assis tPARKTRONIC
R Rear vie wcamera
R Surround vie wcamera
R ATTENTION ASSIS T(/ pag e156)
R Blind Spo tAssist ( / pag e157)
R ActiveL aneK eeping Assis t(/ pag e161 ) Fu
nctions of ABS (Anti-loc kBraking Sy stem) Obser
vethei mp ortant sa fety guideline sfor the
driving saf etys ystem. ABS cont
rols theb rake pressur eincritical situa‐
tions:
R The wheels ar epreve nted from lo cking when
braking, e.g. during maximum full-s topb rak‐
ing or when ther eisi nsufficient tir etraction
R The steerability of thev ehicle in term sof
ph ysical possibilities is ensured when braking
R ABSisa ctivefroms peeds of appr ox.3m ph
(5 km/h). On aslipper yroad sur face, ABS
inter venes evenify ou onl ybrake gentl y.
Sy stem limits
If th er eisam alfunction and they ellow 0025 ABS
wa rning lam plight supc ontinuousl yinthe instru‐
ment displa yafter startin gthe engine, ABS may
be impaired or inoperative.
If ABS inter venes, youw illfeel ap ulsing in the
brak epedal. The pulsating brak epedal ma ybean
indication of hazardous road condition sand func‐
tions as areminder totake extrac arew hile driv‐
ing.
If ABS in terv enes: keep theb rake pedal firm ly
depresse duntil theb raking situation has passed.
To car ryout maximum full-s topb raking:
dep ress theb rake pedal wit hfull forc e. Fu
nction of BAS(Brak eAssis tSystem) &
WARNING Risk of an accident caused by
am alfunctio ninBAS (Brak eAssistSys‐
te m)
If BA Sism alfunctioning ,the braking dis tance
in an emergency braking situation is
increased. #
Depress theb rake pedal wit hfull force
in emer gency braking situations. ABS
pr eve nts thew heels from locking. BA
Ss uppo rtsy ou wit hadditional braking forc ein
an emer gency braking situation.
If yo ud epress theb rake pedal quickl y,BA Sis
acti vated:
R BASa utom atically boosts theb raking forc eof
th eb rakes
R BASc an sho rten theb raking dis tance
R ABS pr eventst he wheels from locking
When your elease theb rake pedal, theb rakes
function as usual again. BASisd eactivated. 14 6
Driving and pa rking

Instrument Displa
ywithb lack and whit edisplay
Tr ip computer (e xamp le)
1 Distance co vered( from start/from reset)
2 Driving time (from start/from reset)
3 Averag espeed (from start/from reset)
4 Averag efuel consum ption (from start/from
re set) Re
setting values on theo n-boa rdcompu ter
trip menu On-board computer:
4 Trip
% The spelling of
thed ispla yedm ain menu may
dif fer. Therefore, pa yattention tothem enu
ove rviewf orthei nstrument display
(/ page170).
Yo uc an rese tthe values of thef ollowing func‐
tions:
R Trip Odometer:
- Reset Trip Odometer?
R Trip computer:
- FromS tart
- FromR eset
R ECOd isplay #
Selec tthe function that is tobe rese ta nd
confir mthis selection. #
Confir mtheReset Values? promptwith Yes. Calling up settings on
theo n-boa rdcompu ter On-boar
dcomputer:
4 Settings
The following ent ries can be se tonthe Settings
menu:
R DriveAssist
- Switching ESP(ESP) on and off
- Switching Akt. Spurhalte-Assistent (Active
Lane Keeping Assist) on and off
- Switching Spurhalte-Assistent (Lane
Ke eping Assist) on and off
- Switching Aktiver Brems-Assistent (Active
Brak eAssist) on and off
- Switching Totwinkel-Assistent (Blind Spot
Assist) on and off
- Switching Attention Assist (Attention
Assist) on and off
R Light
- Switching Tagfahrlicht (Daytimerunning
lights )ona nd off
- Switching Leuchtzeitinnen (Illumination
pe riod inside) on and off
- Switching Leuchtzeit außen (Illumination
period outside) on and off
- Switching Auffindbeleuchtung (Locator
lighting) on and off
- Setting Instrument lighting
R Vehicle
- Setting Winterreifen-Limit (Winter tires
limit)
- Switching Akust.Schließen (Acoustic
locking) on and off
- Switching Autom. Verriegelung (Autom.
locking) on and off
- Switching Ruhezustand (Standby) on and
off
- Switching Regensensor (Rainsensor) on
and off
R Setting Heating 174
Instrument Displa yand on-boar dcomputer

Information abou
tMercedes PR O(Mercedes
me)
Mercedes-Ben zVans vehicles suppor tthe follow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When youl og in wit hauser accoun ttothe
Mercedes PR OportalorM ercedes me Portal,
th en services and of fers from Mercedes-Benz
Va ns will be available toyou.
Av ailabilit yiscountr y-dependent. Youc an check
th ea vailabilit yofM ercedes PR Oinyour country
at thef ollowing page: http://www.mercedes.pro
Yo uc an checkt he availabilit yofMercedes me in
yo ur countr yatthefollowing page: http://
www.me rcedes.me
Fo rm orei nformation on Mercedes PR Oor
Mercedes me contact an authorized Mercedes-
Benz Center or visit theM ercedes PR OPortalor
Mercedes me Portal. Information abou
tMercedes PR Oconnect
(Mercedes me connect)
Among stothers, Mercedes PR Oconnect or
Mercedes me connect pr ovide thef ollowing serv‐
ices:
R Accident and breakdown mana gement
(breakdown assi stanc ecall button or auto‐
matic acciden torbreakd ownd etection) as a
supplement tothee mer gency cal lsyst em
Use theb reakdown assis tance cal lbuttonin
th eo verhead cont rolp anel tomak eac allto
th eM ercedes-Benz Cus tomer Center
(/ page176).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe
Mercedes-Benze mergency cal lcenter
(/ page 176).
Th eM ercedes-Benz Cu stomer Center and the
Mercedes-Benze mergency cal lcenter are availa‐
ble fory ou around thec lockfor theu se of the
services.
Please no tethat Mercedes PR Oconnect, or
Mercedes me connect, is aMercedes-Benz
service. In emer gencies, al ways cal lthe national
emergency services firs tu sing thes tandard
national emer gency service phone numbers. In emergencies,
youc an also use theE mer gency
Call Sy stem (/ page206). Obser vethel egal
requ irements fort he countr yinwhichyou are
st ay ing.
The following condition smustbem etto use
Mercedes PR Oconnec torMercedes me connect
services in thev ehicle:
R Youh avea ccess toaG SM network
R The contract partner' sGSM networ kcove r‐
ag eisa vailable in ther espectiv eregion
R The ignition is switched on, so that vehicle
dat acan be transfer reda utomatically Making
acall via theo verhead control panel 1
Breakdown assis tance cal lbutton
2 Release cat chfort he co veront he0053 but‐
to n( SOS button)
3 0053 button (SOS button) #
Tomak eab reakdown assistanc ecall:
press button 1. #
Tomak eane mergency call: pressthe
re lease cat chfort he co veron0053button
2 brief lyto open. #
Press and hold 0053button 3foratl east
one second.
An emer gency cal lcan still be triggered when a
breakdown assis tance cal lisactive.T hish aspri‐
ority overallot her activ ecalls. 176
Mercedes PRO

Ad
justin gthe volume #
Toincrease volume: turnthe volume control
clockwise. #
Todec rease volume: turnthe volume con‐
trol coun ter-clockwise. #
Tomute: pressthev olume control. Sy
stem settings Au
dio settings Setting the sound
Multimedia sy
stem:
4 SETUP 5
Audio settings 5
Sound
Equalizer #
Select Bass,Middle orTreble . #
Chang ethe settings.
Balance and fader #
Select Balance orFader. #
Chang ethe settings.
Re setting audio settings
Multimedia sy stem:
4 SETUP 5
Audio settings #
Select Reset Audio Settings. #
Confir mwithYES.
The audio settings ar ereset. Setting
thet imeformat Multimedia sy
stem:
4 SETUP 5
Clock #
Select am/pm or24h. Re
setting to factorysettings Multimedi
asystem:
4 SETUP #
Select Factory settings. #
Confir mthe prom ptwith Yes.
The settings ar erese ttot hefactor ysettings. Showing the softwar
eversion Multimedia sy
stem:
4 SETUP #
Select Software Version: .
The cur rent softwar eversion is displa yed. Ra
dio Setting the frequency band
Multimedia sy
stem:
4 002A #
Press the002A button repeatedl yuntil the
desired transmission rang eiss et.
The transmissio nrang echanges in this order :FM
-D AB -AM.
% The
DABtransmission rang eisn otavailable
in all countries. Selecting
aradio station Multimedi
asystem:
4 002A
Setting astatio nusingthe frequency #
Press the0055 or0054 button tochang ethe
frequency.
% Press brief
ly:then extorp reviou sstatio nis
set.
Press and hold: scrollsstep-b y-step thro ugh
th ef requ encies.
Setting astatio nfromt hestation list #
Press or tur nthe right-han dside control
knob.
The statio nlistiss hown. #
Select astation.
The statio niss et.
Selecting stations via thes tatio npresets #
Call up thes tatio np resets (/ page179). #
Select astation.
The statio niss et. Saving
astatio nasa favo rite Re
quirements:
R DABorFMiss etas thet ransmission range
(/ page 180).
Mul timedi asyst em:
4 002A #
Setas tation #
Pres sthe f button.
The statio npresets ar eshown. #
Select aposition ,then press and hold f
or ther ight cont rolk no b.
The statio nselec tediss aved. 18 0
MB audios ystem

lation and an
yensuin gconsequences.
Obser vecountr y-specific la ws.
Mak esuret hat thel oad is secur ebefor eevery
jou rney and at regular inter vals during along
journe y.Ad jus tthe load securing as necessar y.
Information on ho wtosecureloads cor rectly can
be obtained from them anufacturer sofload
securing aids or tie downs forl oad-securing, for
ex ample.
When securing loads, obse rvet he following:
R Fill spaces between thel oad and thec argo
compartmen twalls or wheel wells. Forthis
purpose, use rigid load securing aids, suc has
we dges, wooden fixing sorp adding.
R Attach secured and stabilized loads in all
directions.
Use thec argo tie-down points or tie-down
ey es and thel oading rails in thec argo com‐
partmen toronthe load sur face.
Only use tie downs, suc haslashing rods, lock
ro ds or lashing nets and lashing stra ps, which
has been tested in accordance wit hcurrent
st andards (e.g. DI NEN). Alw aysu sethec argo
tie-down points closes ttothe load; pad sharp
edges.
Loads, and heavy loads in particular ,should
preferably be secured using thet ie-down
ey es.
% Yo
uc an obtain tie downs tested in accord‐
ance wit hcurrent standards (e.g. DI NEN)
from an yspecialis tcompan yorfromaq uali‐
fi ed specialis tworks hop.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill ISO
27 956, whi chdescribes thee quipment forp rop‐
erly securing aloa dind elivery vehicles. If the
ve hicle is used totranspo rtgoods, retrofitting the
partition is stro ng lyrecommended ,asprope rly
securing thel oad in vehicles without apartition
will alw aysbeac omplexoperation.
% Yo
um ustn otstor ea nything in thea rea
between theb ackoft he seats and thep arti‐
tion. Overvie
wofcargo tie-down points Cargo tie-down points (e
xample:Passenger
Va n)
1 Tie-down eyes Cargo tie-down points (e
xample: Cargo Van
without loadin grails)
1 Tie-down eyes
Secur eloose loads wit hanapprove dlashing net
or atarps.
Alw aysf astent he lashing ne tortarptoa llav aila‐
ble cargo tie-down points .Makes uret hat thef as‐
te ning hoo ksares ecured agains tacciden tal
opening.
If yo ur vehicle is equipped wit hloading rails in
th ec argo compartmen tfloor ,you can place lash‐
ing rods directly in front of and behind thel oad.
The lashing rods directly absorb thep otential
shifting forc es.
Securing loads on thec argo compartmen tfloor
by lashing them down is onl yrecommended for Tr
ansporting 187

light
weight loads. La yanti-slip mats underneath
th el oad tosecur ethe load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethet ie-down eyet hrough a
re cess in thel oading rail close tothel oad
until locking mechanism engages in the
re cess.
% Whe
nyou pull locking mechanism up and out
of ther ecess, thet ie-down eyeisa bleto
mo vewithin thel oading rail. Mak esuret hat
locking mechanism is alw ayse ngaged in a
re cess. #
Che ckthet ie-down eyef or firm seating. #
Toremo ve: pull lo cking mechanism up and
pull thet ie-down eyet ow ards thel ocking
mechanism and out of thel oading rail
th ro ugh arecess. Car
rier sy stems Information abou
tthe roof rack &
WARNING Risk of inju rydue tothem axi‐
mum roof load being exceeded
When youp laceal oad on ther oof as well as
all outer and inner attachments, thev ehicle's
center of gr avity will rise and thef amiliar driv‐
ing characteristic saswell asthes teering and
braking characteristic swillch ange. When
drivin garound bends, thev ehicle will tilt
mor eheavily and ma yreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering
and braking, will be greatl yimp aired. #
Nevere xceed them aximum roof load
and adjus tyour driving style. 1
Mountin grails
Informatio nabout them aximum roof load can be
fo und in the" Tech nical data" section
(/ page267).
Obser vethef ollowing points fora ssembling roof
ra ck s:
R Tighten ther oof rack 's scr ewstoat orque of
6.0 lb-f t(8N m)–7.4 lb-f t(10 Nm) in thed es‐
ignated groo vedp lates.
R The tightened scr ewsshould no ttouc hthe
ra ils.
R Ensur ethat theg roove dplates ar enotloca‐
te dint he areas around thep lastic caps.
R The groo vedp lates mus thave ther ight cross-
sectio n.
R The insides of them ounting rails mus tbefree
of dirt.
R Re-tigh tent he scr ewsu niformly af tera round
300 mile s(500 km).
Mercedes-Benz recommends that youu se on ly
ro of rack st hat ha vebeen tested and appr oved
fo rM ercedes-Benz. These help topreve ntvehicle
damage.
If yo uw ant toretrofit them ounting rails, ha ve
th em ins talled at aqualified specialis tworks hop.
Otherwise, youc oul dd amag ethe vehicle.
If yo ur vehicle is ins talled wit hmountin grails on
th er oof, youc an install aroof rack on ther oof.
Special fastener s(sliding bloc ks)a re available as
accesso ries fort his purpose.
These fastener sareavailable from an yauthorized
Mercedes-Ben zCenter. 18 8
Transporting

#
Tomo vether ackr ails: unscr ewstar knobs
7 coun ter-clockwise until they ares lightly
loose. #
Sliderackr ail 2 along roof rail1 tothe
desired position. #
Screw star knobs 7tight clo ckwise. #
Chec kthat ther ackr ail is seated securely.
Moving thes liders &
WARNING Risk of inju rydue toinade‐
qu atel ysecured loads
If th es lider of thei nterior roof rack system is
no te ngaged proper ly,t he load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Alwayse ngag ethe slider properly. %
Ring
8of slider 4mus talway sbeatan
angle of 90° torack rail2,sot hat slider 4
is engaged proper ly. #
When ther ing of thes lider is at an angle
of 90° tother ackr ail: pullring 8of slider
4 down an dsimul taneously mo veslider 4
to thed esired position. #
Release ring 8 atthed esired position. #
Moveslider 4slightl yfurther along on rack
ra il2 until slider 4engages automaticall y. #
When ther ing of thes lider is pa rallel to
th er ackr ail: moveslider 4tothed esired
position. #
Position ring 8 of slider 4at an angle of
90° torack rail2.
Slider 4is engaged. Ad
justin gthe belt strap #
Press and hold thel ocking mechanism on
slider 9. #
Pull or release belt strap 5. #
Release thel ocking mechanism on slider 9.
% When securing or loosening
aload, be sure
to nots tand unde rthe load.
Securing and loosening thel oad #
Tosecur ethe load: placethel oad in theb elt
st ra ps of ther ackr ails. #
Fasten thel oad flush wit hthe partition. #
Secur ebelt strap 5. #
Chec kthat thel oad is seated securel y. #
Toloosen thel oad: press and hold thel ock‐
ing mechanism on slider 9. #
Pull ring 8 ofthes lider down and simultane‐
ously mo vethes lider away from thel oad. #
Loosen belt strap 5and at thes ame time
mak esuret hat thel oad does no tfall out of
th eb elt stra ps. #
Remo vethel oad from theb elt stra ps.
Installing cargo tie down rings 19 0
Transporting