2020 MERCEDES-BENZ SPRINTER ignition

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Wait until thee ngine has cooled down. #
Ensur ethat thea ir supply tothee ngine radiator is no tobstruc‐
te d. #
Avoiding high engine loads, continue tothen eares tqualified
specialis tworks hop. Ensur ethat thec oolant temp eratur edis‐
pla yremain sbelo w2 48°F (120°C).
00AC Check Coolant Level See
Operator's Manual *T
he coolant le velist oo lo w. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. *
NO
TEEngine damag eduetoinsuf ficient coolant #
Avoid long journe yswit hinsuf ficient coolant. #
Topupc oolant (/ page196).
Regeneration Not Possi-
ble *N
otall condition shave been me tfor rege neration of thed iesel par‐
ticulat efilter . #
Continue driving as normal until all condition shave been me tfor
re ge neration of thed iesel particulat efilter.
The load condition of thed iesel particulat efilter is over50% and the
messag estilla ppear sonthe instrument clus ter. #
Consult aqualified specialis tworks hop. DEF (Diesel Exhaus
tFluid) Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, they ellow 00E2 DEFindicator lam plight supont he
instrument clus tera nd aw arning tone sounds.
The DEF supply ha sfallen belo wthe firs tw arning thre shold. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
The 00E2 DEF indica torlamp onl ydisappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af tert opping up. Displa
ymessages and warning and indicator lamps 281

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive Starts
until Emerg .Op.: XXX
See Operator's Manual *I
na ddit ion, they ello wD EFindicator lam plight supa ndaw arning
to ne sounds.
The DEF supply ha sfallen belo wthe reser vemar k.
Af tert he messag eappear sfor thef irst time ,the remaining DEF sup‐
ply willl astfor appr oxima tely 12 00 mile s(19 00 km) .The engine can
th en onl ybestarted ano ther 16 times. The numbe rofremaining
engine starts XX(16to1)iss hown inthem essag eevery time the
engine is star ted. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).The 00E2 DEF
indica torlamp onl ydisappea rswhen thev ehicle is stationar y,at
th el ates tafter 20 seconds, as soon as yous wit ch on thei gni‐
tion or star tt he engine af tert opping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, they ello wD EFindicator lamp 00E2lightsupont he
instrument clus tera nd aw arning tone sounds.
If the Refill Additiv eEmergency Op.: XXX mph See Operator's Man-
ual displa ymessag eisshown, youc an only driv ethe vehicle at a
maximum speed of 5mph (8 km/h). #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
Th eD EF indica torlamp 00E2 only disappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af terr efilling.
0099
Additive System Fault
See Operator's Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 . #
Have theD EFsuppl ytank cleaned an drefilled at aqualified spe‐
cialis tworks hop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.:
XXX See Operator's Man-
ual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 .
The exhaus tgas af tertre atment sy stem is defectiv eoranemissions-
re leva nt malfunction ha soccu rred. This malfunction or defect can
damag ethe exhaus tgas af tertre atment sy stem.
Af tert he messag eappear sfor thef irst time ,the engine can onl ybe
st ar teda nother 10 times. The numbe rofremaining engine starts XX
(1 0to1)iss hown inthem essag eevery time thee ngine is star ted. #
Visit aq ualified specialis tworks hop immediately.
0099 Additive System Fault
EmergencyO p.: XXX
mph See Operator's
Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
Yo uc an only driv ethe vehicle at amaximum speed of 5mph
(8 km/h). #
Visit aq ualified specialis tworks hop immediately. 282
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 287

0024
Canada
:Elect ricp arkin gb rake
applied (red) (/ page290)
0024 Electric parkin
gbrake (yellow)
(/ page290)
00CC Po
we r-assis teds teering malfunction
(/ page296)
003D Elect
rical malfunction
(/ page 297)
0075 Re
stra int sy stem (/ page290)
00B9 Chec
kEngine (/ page297)
00D4 Fu
elreser vewit hfuel filler cap loca‐
tion indicator (/ page297)
00AC Coolant
tooh ot/cold (/ page297)
00BA Dis
tance warning (/ page296)
0028 Preglow
0077 Ti
re pressur emonitor Saf
etys ystems Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Elect ricp arkin gb rake
applied redi ndicator
lam p(USA) does no tlight
up
0024 Elect ricp arkin gb rake
applied redi ndicator
lam p(Canada) does not
light up
0024 Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: thee lectric parking brak ered
indicator lam pdoes no tlight up. The elect ricp arkin gb rake yello wi ndi‐
cator lam plight sup.
* Meanin gofthe indicator lamps:
R The redi ndicator lam pdoes no tlight up: thee lectric parking
brak ehas been released.
R The yello wi ndicator lam plight sup:thee lectric parking brak eis
malfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Ifth ef ault messag epersists ,consult aqualified specialis twork‐
shop. #
Park thev ehicle only on le velg round and secur eitagains trolling
aw ay ( /pag e143). 290
Displaymessa gesa nd warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Re de lectric parking
brak eapplied indicator
lam p(USA) lights up
0024
Re de lectric parking
brak eapplied indicator
lam p(Canada) lights up
0024 Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: ther ed and yello we lect ric
parking brak eindicator lamps light up.
* Meaning of thei ndicator lamps:
R The electric parking brak ered indicator lam plights up: thee lec‐
tric parking brak ehas been applied.
R The electric parking brak eyello windicator lam plight sup:the
electric parking brak eismalfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Ifth ef ault messag epersists ,consult aqualified specialis twork‐
shop. #
If it is no tpossible torelease thee lectric parking brake, do not
driv ethe vehicle.
0024 and
0049
Re de lectric parking
brak eapplied indicator
lam p(USA) flashes
0024 Re de lectric parking
brak eapplied indicator
lam p(Canada) flashes
0024
Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: thee lectric parking brak ered
indicator lam pflashes. The electric parkin gbrake yello wi ndicator lamp
light sup.
* Meanin gofthe indicator lamps:
R The electric parking brak ered indicator lam pflashes: thea ctiva‐
tion status of thee lectric parking brak eisunknow n.
R The electric pa rking brak eyello windicator lam plight sup:the
electric parking brak eismalfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Enga geand release thee lectric parking brak eusing thes witch
while depressing theb rake pedal. #
Ifth ef ault messag epersists ,parkt he vehicle on le velg round and
secur eitagains trolling away ( /pag e143). #
Consult aqualified specialis tworks hop. #
When ther ed indicator lam pflashes, thev ehicle mus tnotbe
driven as theb rake system ma yoverheat. Displa
ymessages and warning and indicator lamps 291

G
Gasoline ................................................ 255
Genera loperating permit number
(EU) ........................................................ 252
Genuine parts ........................................ .20
Getting int oand out of thev ehicle .......50
Glasse scompartment ............................ 78
Grab handles .......................................... 50
Using .................................................. 50
Gross axle weight rating ..................... 252
Gros smass ........................................... 252 H
Handbrak e(elec trical)
see Electric pa rking brake
Handbrak e(manual)
see Manual parkin gbrake
Handling control sy stem
see ESP ®
(Elect ronic Stabilit yProgram)
Hazar dwarnin glights ............................ 85
Swit ching on/of f............................... .85
Hazardous substances Informatio n......................................... 23
Head restra int
Ad justing mechanically ....................... 75
Headliner (care) .................................... 204
Heating sy stem (control panel) ............ 99
High beam .............................................. .85
Ac tivating/deactivating ...................... 85
Ad aptiv eHighbeam Assis t................. .86
Changin gbulbs .................................. .91
High-beam flasher .................................. 85
Hill star ta ssi st ..................................... 154
HOLD function ...................................... 154
Hot-water auxiliar yheater .................. 106
Fu nctio n........................................... 106
Problems .......................................... 108
switching on/of fwitht he button ...... 106
Switching on/of fwitht he on-
boar dcomputer ................................ 107
Hydroplaning ......................................... 11 5I
Identification pla te
Engine .............................................. 252
Re frigerant ....................................... 262
Ve hicle ............................................. 252 Ignition
key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulb s(front) ........................ 91
Changin gbulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulb s(rear)( ch assis) .......... 94
Insid erearvi ewmirrord isplay
Fu nctions .......................................... 15 5
Installations ............................................ 21
Instrument Display Function/no tes. ............................... 16 9
Overvie w...................................... 8, 16 9
Setting thel ighting ........................... 171
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................171
Intelligent ligh tsystem
Ad aptiv eHighbeam Assis t................. .86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacin gthe light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re adin glam pabove thep assenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Interior motion sensor Functio n............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .189
iPod ®
St artin gplaybac k............................. 182 J
Jack ........................................................ 241
Hyd raulic .......................................... 220
Re moving theh ydraulic jac kfrom
th es towa ge compartment ................ 221
St orag elocation of hydraulic jac k....2 20
Jump-star tconnection .........................2 09 K
Key ........................................................... 46
Batter y............................................... 47
Electrica lconsumptio n....................... 47 Index
309

Service inter
vald isplay
see AS SYST PLUS
Service products Refrigerant (ai rconditioning) ............ 262
Setting thes peed
see Cruise control
Settings (on-boa rdcompu ter) ............ .174
Short-distance trips ..............................11 3
Side airbag ..............................................35
Side window ...........................................58
Closin g............................................... 58
Closin g(all) ........................................ 58
Closin gusingthe key. ........................ 60
Con venience closing ......................... .60
Con venience opening ......................... 60
Opening .............................................. 58
Opening (all )....................................... 58
Opening wi th thekey .......................... 60
Sid ew indows
Problem ..............................................61
Re setting. ........................................... 60
Size designation (tire) .......................... 235
Sliding door B-pillar door sill (button) ..................... 52
Center console (button) ..................... 52
Child saf etyl oc k. ................................ 44
Closin g(from inside) .......................... .51
Closin g(from outside) ........................ 51
Opening (from inside) .........................51
Opening (from outside) ....................... 51
Sno wchains ......................................... 223
Soc ket(12 V) .......................................... 80
Ca rgoc ompartment. .......................... 81
Driver' sseat. ...................................... 80
Fr ont center console .......................... 80
Soc ket(11 5V) ......................................... 80
Lo we rcontrol panel ............................ 80
Spar ewheel
Ins talling/ removing ......................... .247
No tes. ............................................... 24 6
Special seat belt retractor ..................... 40
Speciali stwo rkshop .............................. 25
Speed limitation, winter tires Setting ..............................................1 52
Spee drating (tire) ................................ 235
Speedome ter( digital) .......................... 173
St andb ymode
Ac tivating/deactivating .................... 14 5St
art/s topb utton
Pa rking thev ehicle ........................... 14 0
St artin gthe vehicle ........................... 11 0
Switching on thep ower supply or
th ei gnition ....................................... 109
St arting
see Vehicle
St arting assi stance
see Jump -star tconnection
St arting-o ffaid
see Hill star ta ssist
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 17 0
Ad justing ............................................ 76
Buttons ............................................. 17 0
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ...................................... 255
Summer tires ........................................2 22
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103
Switching theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104314
Index