2020 MERCEDES-BENZ SPRINTER radio

Fr
equency band Maximu mtransmis‐
sion output
70 —cm—w aveband
420 —450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in thev ehicle without
re strictions:
R two-w ayradios wit hamaximum transmission
output of up to100mW
R two-w ayradios wit htransmit terf requ encies
in the3 80 –410 MHz frequency band and a
maximu mtransmissio noutpu tofu pto2W
(trunked radio sy stem/T etra)
R mobil ephones (2G/3G/4G)
Ther eareno restrictions whe npositioning the
antenn aonthe outside of thev ehicle fort he fol‐
lowing frequenc ybands:
R Trunked radio sy stem/T etra
R 70—cm—w aveband
R 2G/3G/4G Ve
hicl eidenti fication pla te,v ehicle identifi‐
cation number (VIN )and engine number
Ve hicl eidenti fication pla te Depending on
thev ehicle model, thev ehicle iden‐
tification plat eislocated on thes eat base of the
driver's seat or on theB -pillar.
% The dat
aisvehicle-speci fica nd can dif fer
from that shown. Alw ayso bser vethes pecifi‐
cation sonyourvehicle's identification plate. Ve
hicle identification plat e(example: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code Ve
hicle identification plat e(example: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code 252
Tech nica ldata

Ti
res Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do no thave suitable tir epressur esensors. The
tir ep ressur emonitor has been switched off. #
Install wheels wit hsuitable tir epressur esensors.
0077
Tire Press .Sen.M issing *T
he tir epressur esensor signal is missing from one or mor etires.
No pressur evalue is displa yedf or thet ireinq uestion. #
Have thef aulty tir epressur esensor replaced at aqualified spe‐
cialis tworks hop.
Tire Press. Monitor Cur-
rently Unavailable *T
her eisi nterfere nce from apowe rful source of radio wav es As a
re sult, no signals from thet irep ressur esensor sare re ceived. The
tir ep ressur emonitor is temp orarily una vailable. #
Continue driving.
As soon as thec ause has been eliminated, thet irep ressure
monitor automaticall yswitches on.
0077 Warning Tire Malfunction *T
he pressur einone or mor etires suddenl yfalls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires ar edangerous in thef ollowing ways:
R The tires can overheat and cause afire.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Do no tdrive wit haf lat tire. #
Obser vethen otes on flat tires. In
fo rm atio nabout flat tires (/ page208). #
Stop thev ehicle in accordance wit hthe tra ffic conditions. #
Chec kthe tires.
0077 Check Tires *T
he pressur einone or mor etires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident du etoinsufficient tir epres‐
sure
Ti re pressures that ar etoo lo wpose thef ollowing hazards:
R The tires ma yburst,e speciall yasthe load and vehicle speed
increase.
R The tires ma ywear excessivel yand/or une venly ,w hich may
greatly impair tir etraction.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Obser vether ecommended tir epressure. Displa
ymessages and warning and indicator lamps 283

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Adjus tthe tir epressur eifn ecessar y. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe tir epressur e(/pag e224)and thet ires.
0077
Please Correct Tire Pres-
sure *T
he pressur einatleastone tir eistoo lo wort he pressures of the
individual tires deviat etoo muc hfrome acho ther. #
Chec kthe tir epressure, and add air if necessar y. #
When thet irep ressur ehas been se tcorrectl y,re-sta rt thet ire
pressur emonitor (/ page230).
Tire Pressure Monitor
Inoperative *T
he tir epressur emonitor is malfunctioning. #
Visit aq ualified specialis tworks hop. Key
Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his messag eremind syou no ttoleave your SmartK eyinthev ehi‐
cle. #
Take theS martK eywit hyou when youg etout of thev ehicle.
00AF
Place the Key in the
Marked Space See Oper-
ator's Manual *S
martK eydetection is malfunctioning. #
Chang ethe SmartK ey's position in thev ehicle. #
Startt he vehicle wit hthe SmartK eyinthem arke ds pace
(/ page110).
00AF Ke yN ot Detected (red
displ aymessage) *T
he SmartK eyis no tdetected and ma ynolonger be in thev ehicle.
The SmartK eyis no longer in thev ehicle and yous wit ch thee ngine
off:
R Youc an no lon gers tart thee ngine.
R Youc anno tloc kt he vehicle centra lly. #
Ensu rethat theS martK eyis in thev ehicle.
If th eS martK eydetection function has amalfunction du etoa
stro ngradio signal source, proceed as follo ws: #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Place theS martK eyinthem arke ds pace fors tartin gw itht he
Sma rtKe y(/pag e110).
00AF Key Not Detected (white
displa ymessa ge) *T
he SmartK eyis cur rently no tdetected. #
Chang ethe SmartK ey's position in thev ehicle. #
Ifth eS martK eyisstill no tdetected, star tt he engine wit hthe
Sma rtKe yint he mar keds pace (/ page110). 284
Displaymessa gesa nd warning and indicator lamps

1,
2, 3. ..
3-zone automatic climat econtrol
(operating unit) .................................... .101
12 Vs ocket
see Soc ket(12 V)
11 5Vs ocket
see Soc ket(11 5V)
360° Camera Care.................................................2 02A
ABS (Anti-lo ckBrakin gSystem) .......... 14 6
Ac celeration
see Usin gkickdown
Ac tivating/deactivatin gthe HOLD
function ................................................. 15 5
Ac tiv eB rake Assi st.............................. 14 8
Fu nction/no tes. ............................... 14 8
Setting .............................................. 15 0
Ac tiv eD ista nce Assis tDISTR ON IC ..... 15 2
Callin gupas peed........................... .153
Fu nctio n........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring aspeed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tiv eL aneK eeping Assist ..................161
Ac tivating/deactivating .................... 16 2
Fu nctio n............................................ 161
Sy stem limitations ............................1 61
Tr ailer operation ................................ 161
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nctio n............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 21
Ad d-on equipment guidelines ................21
Ad ditional tur nsignal light (all-
wheel driv evehicles) ............................. 91
Ad diti ve ................................................. 258
DEF ........................................... 136, 257
Engine oil ......................................... 258
Ad diti ves
Fu el .................................................. 255 Ad
diti ves( DEF)
see DEF
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel
Ad justin gthe volume .......................... .180
Ad justin gthe volume
see Radio
ADR (working speed control) Adjusting .......................................... 16 2
Fu nctio n........................................... 16 2
Switching on/of f.............................. 16 2
Af ter-sales service center
see ASS YSTP LUS
Air nozzles see Air vents
Ai rv ents ....................................... .104, 105
adjustin g(front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver ,fro nt
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overvie w........................................... .35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndo wcurtain airbag ........................ 35
Alar msystem
see ATA( Anti -Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wr ang e........................................ 12 6
No tes. ............................................... 124
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61300
Index

Decla
ratio nofc onform ity
Ve hicle componentsw hichreceive
and/or transmit radio wav es .............. 24
Wi reless vehicle components. ............24
DEF ................................................ 136, 257
Ad ditiv e................................... .136, 257
Displ aying thef ill le vel. .................... .137
Filling capacity ................................. 258
Pu rity ........................................ 136, 257
Re filling ............................................ 137
Definitions (ti resa nd loading) ............ 237
Diagnostics connection .........................25
Diesel Lowo utside temp eratures ............... 255
No tes. .............................................. 255
Diesel particulat efilter
Au tomatic rege neration .................... 12 0
Displ aying load ................................ .120
No tes. ............................................... 12 0
Digita lspe edome ter............................. 173
Dimming thei nsid erearvi ewmirror .... 98
DIREC TSELECT lever ............................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging pa rkposition automati‐
call y................................................. .123
Engaging reve rseg ear ...................... 12 2
Fu nctio n........................................... 12 2
Selecting pa rkposition .....................1 23
Dire ction indicator
see Indicator
Displa y(care) ........................................ 204
Displa y(on-boar dcompu ter) ............... 171
Displa ymessage .................................. 269
Callin gup( on-boar dcompu ter) ........ 269
No tes. .............................................. 269
Displa ymessages
00AC ............................................... 278
00B2 ---mph................................... 275
003D 12VB atter ySee Operator's
Manual .............................................2 80
0099 Additiv eSystemF ault Emer‐
ge ncy Op.: XXX mphS ee Opera‐
to r's Manual .................................... .282
0099 Additiv eSystemF ault See
Operator' sManual .......................... .282 0099
Additiv eSystemF ault Starts
until Emerg. Op. :XXX See Opera‐
to r's Manual ..................................... 282
Û ATTENTION ASSIS TInopera‐
tive ................................................... 277
Û ATTENTION ASSIS T:Take a
Break! ............................................... 278
0049 AutoLam pFunction Inope ra‐
tive ................................................... 289
004D CheckBrake Fluid Le vel.......... 272
00AC CheckCoolan tLeve lSee
Opera tor's Manual ............................ 281
00B2 CheckEngine Oil AtNext
Re fueling .......................................... 279
00B2 CheckEngineO il Le vel(Add
1L iter) ............................................ .279
003A CheckFuel Filter ..................... 278
0049 CheckLeftL ow Beam (e xam‐
ple) .................................................. .289
0077 CheckTires ............................. 283
00B2 CheckWashe rFluid ................2 85
00AC Coolant TooH otStop Vehicle
Tu rn Engine Off ................................ 280
00CE Currently Un available Cam‐
er aD irty .......................................... .276
0025 Currentl yU navailable See
Opera tor's Manual ............................ 274
00E5 Currentl yU navailable See
Opera tor's Manual ............................ 274
00AF Don't Forget Your Key ............ .284
00B3 Engine Oi lLeve lCann otBe
Measured ......................................... 278
00B2 Engine Oi lLeve lLow Stop
Ve hicle Turn Engine Off .................... 279
00B2 Engine Oi lPressur eStop
Switc hOffEngine ............................. 278
00B2 Engine Oi lReduce Oil Le vel.....2 79
0075 Front Lef tMalfunction
Service Required (e xample).............. 270
00D4 Fuel Le velL ow ........................ .278
0024 Incline TooS teep See Opera‐
to r's Manual ..................................... 271
003B Inoperativ eBatter yLow .......... 286 304
Index

St
artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
St artin gassis tance ......................... .209
Engine electronics (no tes) ...................2 51
Engine number .................................... .252
Engine oil .............................................. 19 5
Ad ditiv e........................................... .258
Checkin gthe oil le vel(on-board
computer) ........................................ .195
Che cking theo il le velw ithad ip‐
st ick. ................................................ .194
Filling capacity ................................. 259
To pping up ........................................ 19 5
Engine output Notesonc hanges ............................... 25
ENR (electronic le velc ontrol) .............128
Fu nctio n........................................... 12 8
Lo we ring thev ehicle .........................1 29
Manually inflatingair bello ws........... 13 2
Problems .......................................... 13 3
Ra ising thev ehicle ............................1 29
Entering and exiting .............................. .50
Environmental pr otection
No tes. ................................................20
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stabilit yProgram)
ESP ®
Crosswind Assis t.............................. 14 8
Tr ailer stabilizatio n........................... 14 8
ESP ®
(Electroni cStabilit yProgram) ...147
Ac tivating/deactivating .................... 14 8
Fu nction/no tes. ............................... 147
Exhaus temission moni toring .............. 11 3
Exterior lighting Care................................................. 202
Ex terior lighting
see Lights F
Fa ctor ysettings .................................. .180
Fa tigue de tection
see ATTENTION ASSIST
Firs t-aid kit (sof tsided) ...................... .206
Flat tire ................................................. 208
Changing awheel ............................ .241
No tes. .............................................. 208 Floorc
overing
Ins talling/ removing (s tarter bat‐
te ry ). ................................................ .211
Floor mat ................................................ .83
Fore ign trip
Instructions ...................................... .113
symmetrical lo wbeam ....................... 84
Fr ee software ........................................ .29
Fr equencies
Mobile phon e................................... .251
Tw o-w ayradio ...................................2 51
Fr ont airbag (driver ,fro nt passenger) .. 35
Fr ont door
Opening (from inside) ........................ .49
Unlocking (from inside) ...................... 49
Fr ont passenger benc hseat
Fo lding thes eat cushion forw ards/
backwards .......................................... 71
Fr ont seats
8- wa ya djustmen toptions .................. 67
Ad justing (electrically). .......................67
Ad justing (manually) ..................... 64,66
Memor yfunction ................................ 67
Tu rning .............................................. .70
Wi th Sea tCom fort Pa ckag e. .............. .66
Wi thout Seat Comfor tPackage .......... 64
Fu el ........................................................ 255
Ad ditives .......................................... 255
Diesel ...............................................2 55
Draining thef ilter ............................ .199
E1 0. .................................................. 255
Flexibl efuel vehicles ........................ 255
Fu elreser ve ..................................... 257
Gasoline ........................................... 255
Lo wo utsid etemperatures ............... 255
Problems .......................................... 13 5
Quality (diesel )................................. 255
Quality (gasoline )............................. 255
Re fueling .......................................... 13 3
Sulfur content .................................. 255
Ta nk capacity ................................... 257
Fu el consum ption (on-boar dcom‐
puter) .................................................... .173
Fu ses ..............................................2 18,219
Befor ereplacing ............................... 218
Fu se bo xinthe front-passenger
fo ot we ll ............................................ .219
Fu se bo xinthe seat base of the
driver's seat ...................................... 219
No tes. ............................................... 218308
Index

Menu (on-boar
dcomputer)
Assis tance graphi c........................... 172
Overvie w.......................................... 17 0
Service ............................................. 172
Settings ............................................ 174
Tr ip .................................................. .173
Mercede sme
Information ....................................... 176
Mercede smeconnect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Mercede sPRO
Information ....................................... 176
Mercede sPRO connect
Breakdown assi stanc ecall via the
breakdown assis tance button ........... 17 7
Consentin gtodatat ransfer .............. 17 7
Information ....................................... 176
Making acall via theo verhead con‐
trol panel .......................................... 176
Tr ans ferred dat a...............................1 77
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 269
Mir rors
Ad justing thei nside rearvie wmirro r. .. 98
Mir rors
see Outside mir rors
Mobile phone ........................................ 251
Fr equencies ...................................... 251
Tr ansmission output (maximum )....... 251
Wi reless chargin g............................... 82
Mobile phone seeM obile phone
Model series ......................................... 252
Mountin gaload .................................... 185
Multi Purpose Vehicl e(MPV) ................. 26
Multifunction displa y(on-board
comp uter) .............................................. 171
Multifunction steering wheel
But tono verview. ............................... 17 0
Multifunction steering wheel
see Steering wheel
Multimedia sy stem
Ad justing thev olume ........................ 180Controllin
gplaybac k......................... 182
No tes. ............................................... 178
Operating unit ..................................1 79
Overvie w.......................................... 17 9
Playbac kofani Pod®
........................ 182
Playbac kofBluetooth ®
equipment ... 181
Playbac kofUSB ...............................1 81
Re setting. ......................................... 180
Setting thet ime ................................ 180
Showing thes oftwar eversion .......... 180 N
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in thev ehicle
see Restra int sy stem
see Seat belt
Odome ter
see Displa ytotal dis tance (trip menu)
Oil see Engine oil
On-boar dcom puter .............................. 17 0
Ad justing thes tationar yheater/
ve ntilation ......................................... 107
Assi stanc egraphic men u................. .172
Diesel pa rticulat efilter load display
.......................................................... 12 0
Displ aying thes ervice due dat e........ 19 2
Menus overvie w...............................1 70
Multifunction displa y........................ 171
Operating ......................................... 17 0
Service menu .................................... 172
Settings menu ................................... 174
Tr ip men u......................................... .173
On-boar ddiagnostics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronic s........................... .251
No tes. ............................................... 251
Tw o-w ayradios .................................2 51
Open-source software ........................... 29
Opening and closing thel oc ka ble
compartment abo vethew indshield .....78
Opening thec up holder in ther ear
passenger compa rtment ....................... 78
Opening/closing theh ood .................. 19 2 Index
311

Operating
fluids
Ad ditives (fuel) .................................2 55
Brak efluid ........................................ 260
Coolant (engine) .............................. .261
DEF .................................................. 257
Engine oi l......................................... 258
Fu el (diesel) ...................................... 255
Fu el (gasoline) ..................................2 55
No tes. .............................................. 254
Wi ndshield washer fluid ............ 261, 262
Ope ratin gInstructions (vehicle
equipment) ............................................. 22
Operatin gsafety
Chan gesint he engine po werout‐
put ...................................................... 25
Declaration of conformity (vehicle
components that recei veand/or
transmit radio wav es) .........................24
Declaration of conformity (wireless
ve hicle components) .......................... 24
Information .........................................23
Multimedia sy stem ........................... 178
Operating sy stem
On-boar dcomputer .......................... 17 0
Outsid emirro rs ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting thei nterior lighting .............87
Overvie w............................................. 11P
Pa int (cleaning instructions) ...............201
Pa int code ............................................ .252
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking Assis tPARKTRONIC
Driv eAwayA ssist ............................. 15 9
Pa rking brak e(electrical)
see Electric parkin gbrake
Pa rking brak e(manual)
see Manual parkin gbrake
Pa rking forane xtended period ...........14 4
Pa rking light .......................................... .84
Pa rtition sliding door
Fr om thec argo compartmen t.............57
Fr om thed rive r's compartmen t..........56
Pe rm issible gross mass ...................... 252 Pe
rm issible towing me thods .............. .214
Pe ts in the vehicle .................................. 45
Phone book Downloading mobile phone con‐
tacts ................................................. 184
Sea rching forac ontact .................... 184
Placing aload on thew heel ar ch........ 191
Plastic trim (care) ................................ 204
Po we rsupp ly
Batter ymains witc h.......................... 121
Switching on (s tart/s topb utton) ...... 109
Po we rw asher (care) ........................... .200
Po we rw indo ws
see Side window Q
QR code (rescue card) ...........................27
Qualified specialis tworks hop .............. 25 R
Ra ck systems (information) ................188
Ra dar senso rs....................................... 14 5
Ra dio ..................................................... 180
Ac tivating/deactivating traf fic
announcement s............................... .181
DA Ba nnouncements ........................ 181
Program pr eview( EPG) .................... .181
Selecting thef requ ency band ........... 180
Setting astatio n. .............................. 180
St oring radio stations ...................... .180
Ra dio connection
Ke y. .................................................... 46
Re alwo od (care) .................................. 204
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf ficA lert ...................... .159
Re ar fogl ight .......................................... 84
Re ar vie wcamera
Care ................................................. 202
Fu nctions .......................................... 15 5
Wi th rear-vie wmirro rd ispla y............ 15 6
Re ar windo wwiper
Re placing ............................................ 97
Switching on/of f................................ 95
Re ar-co mpartment heating .................102 312
Index