2020 MERCEDES-BENZ SPRINTER heater

Flammable materials suc
hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th:
R hotp arts of thes tationa ryheater exhaust
sy stem
R thee xhau stgasitself
Ther eisar isk offire. #
When thes tationar yheater is swit ched
on, mak esuret hat:
R Hotvehicle parts do no tcome into
contact wit hflammable materials.
R The exhaus tgas can flow out of the
st ationar yheater exhaus tpipe
unhindered.
R The exhaus tgas doe snotcome into
contact wit hflammable materials. *
NO
TEDama getothea uxiliar yheating If
th ea uxiliar yheating is no tused foran
ex tende dperiod of time ,itcan be damaged. #
Switc hthe auxiliar yheating on for
around tenm inutesatl eastonce a
month. *
NO
TEDama getothea uxiliar yheating
due toove rheating If
th eh otair flow is bloc ked, thea uxiliary
heating can overheat and switc hoff. #
Do no tbloc kthe ho tairflow. %
Ve
hicles with modified fuel displa ys:if an
ex tern all yo perated consume risconnec ted
via thec able fort he auxiliar yheater ,this is
no ttaken in toconside ratio nont he "range
re maining" displa yofthe on-boar dcomputer.
In this case, obser vethef uel displa y.The fuel
displa yprovide sthe cur rent le vel.
If yo ua retranspo rting hazardous materials, com‐
ply wit hthe releva nt sa fety regulations. Alw ays
place objects at asufficient dis tance from the
outle topening of thea uxiliar yheating.
Au xilia ryheating worksi ndependentl yofthe
engine and complements thec limat econt rols ys‐
te mint hevehicle. Auxilia ryheating heats thea ir
inside thev ehicle tothes ettemp erature. Hot-water auxiliar
yheater Fu
nction of theh ot-wat er auxiliar yheater
The hot-water auxiliar yheater complements your
ve hicle's climat econt rols ystem, and has a
heater boos ter,auxiliar yheating and auxiliary
ve ntilation function. In addition, thea uxiliary
heating sy stem heats thee ngine coolant topro‐
te ct thee ngine and sa vefuel during thew arming-
up phase. The auxiliar yheatin gheats thea ir
inside thev ehicle tothes ettemp erature. It is not
dependent on theh eat output of ther unning
engine .The auxilia ryheating is operated directly
using thev ehicle's fuel. Forthis reason ,the fuel
ta nk mus thave been filled abo vether eser vefuel
le ve lsot hatthea uxiliar yheating can work.T he
auxilia ryheating automatically adapts its operat‐
ing mode totheo utside temp eratur eand
we ather .Itist herefor epossible that thea uxiliary
heating ma yswitc hfromv entilation toheating
mode or from heating toventilation mode. When
th ee ngine is running ,auxilia ryventilation is not
acti ve.A uxiliar yheating automatically switches
itself of fafter am aximu mof50m inutes.Yo u
canno tuse the" auxiliar yventilation" operating
mode tocool thea ir inside thev ehicle tobelow
th eo utside temp erature. Auxilia ryheating helps
to heat up thev ehicle while thee ngine is running
and at lo woutsid etemperatures.
Operating theh ot-w ater auxiliar yheater dr aws
po we rfromt hevehicle batter y.Therefore, driv ea
re asonabl ylon gd ista nce af terh eating or ventilat‐
ing thev ehicle twice in succession at most.
Au xilia ryheating can be activated onl yattemper‐
atures belo w40°F(4.5 °C).
Switching theh ot-wat er auxiliar yheateron
and of fwitht he button
Re quirements:
R The fuel tank is filled abo vether eser veleve l.
Switching auxiliar yheating on and off #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button.
Ac tivatin gthe speci fied temp erature #
Swit chon thei gnition. #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button. #
Setthe temp eratur eusing the0082 button. #
Press the003B button.
The redorb lue indicator lam ponthe003B
button goes on or off. 106
Climat econtrol

Color
softhe indicator lamp:
R Blue: stationar yventilation has been
switched on.
R Red:thes tationar yheater has been swit ched
on.
R Yello w: thed epartur etime has been pre-
selected.
The stationar yheater or ventilation switches off
af te ram aximu mof50m inutes.
Switching heater boost er modeonand off #
Swit chon thei gnition. #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button.
Heater boos term ode willbes witched on at
an outsid etemperatur eoflessthan 32 °F
(0 °C) when necessar y.
% Heater boo
ster mode is available onl yfor
ve hicles wit hhot-water auxiliary heaters.
Ad justin gthe hot-water auxiliar yheaterw ith
the on-boar dcom puter
Re quirements:
R The fuel tank is filled abo vether eser vefuel
le ve l.
R The ignition is switched on.
On-boar dcomputer:
4 Settings 5
Heating
Setting thes witch-on time #
Select Settings. #
Selec tthe desired departur etime.
Ac tivatin gthe departur etime #
Activat ethe departur etime byticking the
box.
% Ensur
ethat A,Ba ndCe achc orrespond to a
programmed departur etime.
% The programmed time
remains se tonlyu ntil
th en exttime thee ngine is star ted.
Selecting prog rammed time #
Setthe requ ired programmed tim eA,BorC.
% The
requ ired prog rammed time A,BorC will
appea ronly if theb oxtoactivat ethe depar‐
tur etime is tic ked. #
Select ther equired programmed time by
swiping lef torright, e.g. A,BorC. Clima
tecontrol 107

&
WARNING Risk of accident whe nswitch‐
ing of fthe ignition when driving
If yo us wit ch offt he ignition while driving,
saf etyf unction sare re stricted or no longer
av ailable. This ma yaffect thep owersteering
sy stem and theb rake forc eb oosting, for
ex ample.
Yo uw illthen need touse considerabl ymore
fo rc etos teer and brake. #
Do no tswitc hoffthei gnition while driv‐
ing. &
DANG ER Risk of deat hcause dby
ex haus tgases
Combustio nengines emit poisonous exhaust
ga ses suc hascarbon monoxide. Inhaling
th ese exhaus tgases is hazardou stohealth
and leads topoisoning. #
Neverlea ve thee ngine or ,ifpresent,
th ea uxiliar yheating running in an
enclose dspace wi thout suf ficient venti‐
lation. &
DANG ER Risk of fata linjur ydue topoi‐
sonous exhaus tgases
If th et ailpipe is bloc kedors ufficient ventila‐
tion is no tpossible ,poisonous exhaus tgases
suc hasc arbon monoxide ma yenter thev ehi‐
cle. This is thec ase when thev ehicle
becomes stuc kins now, fore xamp le. #
Keep thet ailpipe and thea reaa round
th ev ehicle free from sno wwhen the
engine or thes tationar yheater ar erun‐
ning. #
Open awindo wont he side of thev ehi‐
cle facing away from thew ind toensure
an adequat esupply of fresh air. &
WARNING Risk of accident and inju ry
due tobeing under thei nfluence of alco‐
hol and drugs while driving
Driving when under thei nfluence of alcohol
and/or drugs is an extreme lydangerous com‐
bination .Evens mall quantitie sofalcohol or
drugs ma yaffect your reflexe s, perception
and judgment.
The probability of aserious or evenfatal acci‐
dent greatl yinc reases if youd rive when
unde rthe influence of alcohol or drugs. #
Do no tdrink alcohol or take drugs while
driving, and do no tallowa nyone todrive
who has been drinkin galcohol or taking
drugs. &
WARNING Risk of accident and injury
from ope rating mobil ecommunications
equipment
If yo uo perat emobile communication equip‐
men twhen driving, youw ill be distracted
from thet raffic situation .Thisc ould also
cause youtol ose control of thev ehicle.
The probability of aserious or evenfatal acci‐
dent inc reases greatl yifyou operat emobile
communication equipment when driving. #
Only operat emobile communication
equipment when thev ehicle is station‐
ar y. Fo
ry our owns afet y, alwa ys obser vethef ollowing
points when operating mobile communications
equipment:
R Obser vethel egal requ irements fort he coun‐
tr yinw hichyou ar edriving.
R While driving, on lyoperat emobile communi‐
cations equipment when thet raffic conditions
permit it. Youm ayotherwise be distracted
from thet raffic condition sand cause an acci‐
dent, inju ring yourself and others. &
WARNING Risk of accident du etoover‐
heated brak esystem
If yo ur esty our foot on theb rake pedal during
while driving, theb rake system ma yoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Neveru se theb rake pedal as afootrest. #
Do no tpress theb rake pedal and accel‐
erator pedal simultaneously while driv‐
ing. On long and
steep downhill gradients, yous hould
ch ang edowntoa lowe rgear in good time. Take
particular no teofthis when driving aladen vehi‐
cle. By doing so, youw ill mak euse of the
engine' sbraking ef fect. Thi swillt ak es ome of the
st ra in of fthe brak esystema nd pr eventthe
brakes from overheating and wearing tooq uickl y. 11 2
Driving and pa rking

It is also
strongly recommended that youh ave
th eb rake pads checkedataq ualified specialist
wo rkshop, no tonly at everyservice displa yedby
th em aintenanc einter vald ispla y,but also prior to
long journe ysand when ever thew heels are
re mo ved.
Ne wb rake discs and brakepads
Ne wb rakepads and brak ediscso nly reac ht heir
optimal braking ef fect af tera pproxima tely
10 0m iles( 10 0k ilome ters).
Unti lthen, compensat efor ther educed braking
ef fect by applying greater pressur etothe brake
pedal. Fors afet yr easons, Mercedes-Benz recom‐
mends that youo nlyh aveb rake pads and brake
discs whic hareappr ovedbyM ercedes-Benz
ins talled on your vehicle.
Other brak ediscs or brakepads ma ycompromise
th es afet yofy ourvehicle.
Alw aysr eplace all brak ediscs and brakepads on
an axle at thes ame time. Alw aysi ns tall new
brakepads when replacing brak ediscs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking wit hthe parking brake
If yo uh ave tobrak eyour vehicle wit hthe
parking brake, theb raking dis tance is consid‐
erab lylonger and thew heels ma yloc k. There
is an increased risk of skidding and/or acci‐
dent. #
Only brak ethe vehicle wit hthe parking
brak eift he service brak ehasfailed. #
Inthis case, do no tappl ythe parking
brak ewitht oo muc hforce. #
Ifth ew heels loc k,immediately release
th ep arking brak easmuchasr equired
fo rt he wheels totur na gain. Ve
hicles with amanual parking brake
When driving on wetroads or dirt-co vereds urfa‐
ces, road salt or dir tmayget intot he parking
brake. This causes cor rosion and areduction of
braking forc e.
In order topreve ntthis, driv ewitht he parking
brak elightl yapplied from time totime.
Whe ndoing so, driv efor ad ista nce of appr ox‐
imatel y300 ftat am aximum speed of 13mph
(20 km/h).
The brak elights do no tlight up when youb rake
th ev ehicle wit hthe parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tir et read istool ow
Depending on thed epth ofthew ater on the
ro adw ay,a qu aplaning can occur despit esuffi‐
cient tir etread dep thand lo wspeed. #
Avoid tir eruts an dbrake carefully. The
refore ,inh eavy rain or other conditions in
whic hhydroplaning can occu r,driv easf ollows:
R Reduce your speed
R Avoid tir eruts
R Brak ecarefully
Drivin gonflooded roads
Bear in mind that vehicles tr aveling in front or in
th eo pposit edirection creat ewaves. This may
cause them aximum permissible dep thofwater
to be exc eeded. These no tesm ustbeo bserved
unde rall circum stances. Otherwise, youc an
damag ethe engine, electrics and transmission.
If yo uh ave todriv eons tret ch es of road on which
wate rhas collected, please bearinm indthef ol‐
lowing:
R The wate rleve lofs tandin gwater ma ynotbe
abo vethel owe redgeoft he front bumper.
R Youm aydriv enof astert han walkin gpace.
Obser vethen otes on ford ing while off- road for
all-wheel driv evehicles (/ page116).
Infor matio nabout drivin ginwinter &
DANG ER Risk of fata linjur ydue topoi‐
sonous exhaus tgases
If th et ailpipe is bloc kedors ufficient ventila‐
tion is no tpossible ,poisonous exhaus tgases
suc hasc arbon monoxide ma yenter thev ehi‐
cle. This is thec ase when thev ehicle
becomes stuc kins now, fore xamp le. #
Keep thet ailpipe and thea reaa round
th ev ehicle free from sno wwhen the
engine or thes tationar yheater ar erun‐
ning. #
Open awindo wont he side of thev ehi‐
cle facing away from thew ind toensure
an adequat esupply of fresh air. Driving and parking
11 5

Problems with
thee lectronic le velc ontrol Problem
Possible causes/consequences and 0050 0050Solutions
Yo uc anno traise or lo wer
th ev ehicle le velw hen
st ationar y. The compressor is in danger of
overheating. Af terr epeatedly raising and
lo we ring thev ehicle, electronic le velc ontrol (pla yprotection )isdeactiva‐
te d. #
Trytos etthev ehicle le velm anuall yagain af tera pproxima tely
one minute.
Electri cleve lcontrol has been deactivated due tounde rvoltage. The bat‐
te ry ma ynotbe charging.
Handlin gand ride comfor tmaysuf fer. #
Startt he engine. #
Consult aqualified specialis tworks hop as soon as possible. Re
fueling Re
fueling thev ehicle &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighly flammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can crea tespar ksand
th ereb yignit efuel vapors. #
Befor eyou open thef uel filler cap or
ta ke hold of thep um pn ozzle, touc ht he
me tallic vehicle body.
This dischar gesa ny electros tatic charge
th at ma yhave built up. #
Do no tget intot he vehicle again during
th er efueling process.
Otherwise, electros tatic charge can
buil dupa gain. &
WARNING Risk offire from fuel mixture
Ve hicles wit hadiesel engine:
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. #
Neverrefuel using gasoline. #
Neverm ixga soline wit hdiesel fuel. Driving and parking
13 3

Example: jump-s
tart connection
% Right-hand driv
evehicle: thej ump-s tart
connection ma ybeonthe opposit eside. #
Remo vethec ove rfromt he positiv eterminal
on thed onor batter y. #
First,c onnec tthe positiv eterminal clam pof
th ej umper cables/charging cables tothe
positiv eterminal of theo ther vehicle's bat‐
te ry. #
With positiv eterminal clamp 2ofthe
jumper cable/charging cable ,slide ther ed
pr otectiv ecap on jump-s tarting connection
1 bac kwithac lockwise turn. #
Connect theo ther positiv eterminal clam pto
th ep ositiv eterminal of jump-s tart connection
1. #
During starting assistance: star tt he engine
of thed onor vehicle and le titrun at idle
speed. #
Firs t, connect then egativ eterminal clam pof
th ej umper cable/charging cable tothen ega‐
tiv ep ole of thed onor batter y. #
Connec tthe other negativ eterminal clam pof
th ej umper cable/charging cable toag round
po int on your ow nv ehicle (a bar emetal part
in thee ngine compartment). #
During starting assistance: star tt he engine
on your ow nv ehicle. #
When charging: star tt he chargin gprocess. #
During starting assistance: lett he engine
ru nf or afew minutes. #
During starting assistance: beforediscon‐
necting thej umper cable, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or lighting. When
thes tartin ga ssis tance/charging proces sis
comple te: #
Remo vethej umper cables/charging cables
in reve rseo rder:first then egativ eclam pfrom
th eg round point in thee ngine compartment,
th en then egativ eclam pfromt he donor bat‐
te ry.T he nt he positiv eclam pfromt he posi‐
tiv et erminal of jump-s tart connection 1,
th en thep ositiv eclam poft he donor batter y.
The redp rotectiv ecap springs bac ktoits ini‐
tial position when positiv eterminal clamp 2
is disconnected from jump-s tarting connec‐
tion 1.
Yo uc an obtain fur ther information at aqualified
specialis tworks hop. Installing/removing
thef loor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. #
Switc hoffall electrical consumers. Breakdown assis
tance 211

Engine number
The engine number is
stamped ont othe crank‐
case. Youc an obtain fur ther information from any
qu alified specialis tworks hop. Operating fluids and capacities
Note
sono perating fluids &
WARNING Risk of inju ryfrom operating
fl uids harmful to your health
Operatin gfluids ma ybepoisonous and harm‐
ful to yo ur health. #
Obse rvet he text on theo riginal contain‐
er sw hen using, storing or disposing of
operating fluids. #
Alwayss tore operating fluids sealed in
th eir original containers. #
Alwaysk eep children away from operat‐
ing fluids. +
ENVIRONMEN
TALN OTE Environmental
pollution du etodisposing of operating
fl uids in anon-en vironmen tallyr esponsi‐
ble manner Operating
fluids include thef ollowing:
R fuels
R exhaus tgas af tertre atment additives, e.g.
DEF
R lubricants
Incor rect disposal of ope rating fluids can
caus econsiderable damag etothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thef ollowing:
R Fuels
R Exhaus tgas af tertre atment additives, e.g.
DEF
R Lubricants
R Coolant
R Brak efluid
R Windshield washer fluid
R Climat econtrol sy stem refrigerants
Use only products recommended byMercedes-
Benz.D amagecaused bytheu se of products that ha
ve notb eena pprove disn otcoveredbyt he
Mercedes-Benzg uarantee or goodwill gestures.
Yo uc an identif yoperatin gfluids appr oved by
Mercedes-Benzbyt hefollowing insc ript ions on
th ec ontainer:
R MB-F reigabe (e.g. MB- Freigabe 229. 51 )
R MB-Appr oval (e.g. MB-App rova l2 29.51)
Fu rther information on appr ovedoperating fluids
is available at thef ollowing locations:
R IntheMBS pecification sfor operating fluids
at http://be vo.mercedes-benz.com (b yenter‐
ing thed esignation)
R Ataq ualified specialis tworks hop &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighl yflammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. 254
Tech nica ldata

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Replace Key Battery *T
he SmartK ey's batter yisdischarged. #
Changing theb atter y(/ pag e47).
00AF Obtain aNew Key *T
he SmartK eymus tber eplaced. #
Visit aq ualified specialis tworks hop. Ve
hicle Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le velint hewasher fluid reser voir has fallen below
th em inimum. #
Adding washer fluid (/ page198).
003E *A
tlea st one door is open. #
Close al lthe doors.
f *T
he hood is open. &
WARNING Risk of accident if thee ngine hood is unlatched
while driving
An unloc kede ngin ehood ma yopen up when thev ehicle is in
motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while driving. #
Befor eevery trip, ensur ethat thee ngine hood is latched. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Close theh ood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationar yheater is temp orarily malfunctioning. #
When thev ehicle is at astandstill in ahorizontal position and
th ee ngine has cooled down: tr ytoswitchont hestationary
heater four times, leavin gagap of se veralm inutes between
eac hattem pt. #
Ifth es tationar yheater does no tswit ch on: consult aqualified
specialis tworks hop.
003B
Inoperative Refuel Vehi-
cle *T
her eist oo little fuel in thef uel tank.The stationar yheater cannot
be swit ched on. #
Refuel thev ehicle. Displa
ymessages and warning and indicator lamps 285