2020 MERCEDES-BENZ SPRINTER sensor

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
thev ehicle is
directl yrelated tothev ehicle's operation.
Operat eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi‐
ro nment. Please obser vethef ollowing recom‐
mendations on ope rating conditions and per‐
sona ldriving style.
Operating conditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-us ea nd recycle sub stan‐
ces ins tead of immediatel ydisposin gofthem.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Mercedes-Benz
AGoffers recycled recondi‐
tione dcomponents and pa rtsw itht he same
qu ality as ne wparts .The same entitlement
from theL imited Warrant yisv alid as forn ew
parts. #
Recycled reconditione dcomponents
and pa rtsf romM ercedes-Benz AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz,t he operating safetyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ries
th at ar eappr ove dfor your vehicle model.
Mercedes-Benzt estsgenuine pa rts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket 20
General no tes

Yo
uc an find mor einformation on vehicle saf ety
at :h ttps://www.safercar.gov
Canada onl y:
The following text is published as required of
manufacturer sunder subsection 18.4 (4) of the
Mo torV ehicle Saf etyR egulations.
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mTransport
Canada in addition tonotifying Mercedes-Benz
Canad aInc.
If Transpor tCanada received simila rcomplaints,
it ma yopenani nvestigation, and if it finds that a
saf etyd efect exists in agroup of vehicles, it may
order arecall and remedy campaign. Ho wever,
Tr anspor tCanada canno tbecome in volved in
indi vidual problems between you, your dealer or
Mercedes-Ben zCanada Inc.
To contact Transpor tCanada, youm aycall the
Defect In vestigation sand Recalls Divisio ntoll-
free in Canada at 1-800-333-05 10or
81 9-994-3328in theG atineau-Ot tawa area or
internationall y;youm ayalso go tothef ollowing
we bsites form orei nformation:
R English :https://www.tc.gc.ca/recalls
R French: https://www.tc.gc.ca/rappels Limited
Warranty
* NO
TEDama getothev ehicle arising from
violation of these operating instructions. Damag
etothevehicle can arise from viola‐
tion of these operating instructions.
Suc hdamag eisnotcoveredbye itherthe
Limited Warrant yort he ne woru sed-vehicle
wa rrant y. #
Obser vethei nstruction sinthese oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forr escue card
The QR code sticke rs area ffixed totheB -pillar on
th ed rive r's and co-driver's side. In thee vent of
an accident, emergency service scan us ethe QR
code toquickl ydetermine thec orresponding res‐
cue car dfor your vehicle. The cur rent rescue card
contains, in compact form ,the mos timp ortant information abou
tyour vehicle e.g. ther outing of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control unit
sareins talled in your vehi‐
cle. Some of them ar enecessar yfor your vehicle
to function safel y,some pr ovide suppor twhen
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfor torentertainment
function swhicha realso made possible wit helec‐
tronic control units.
Electronic control unit scontain dat amemo ries
whic hcan permanentl yortemporarily stor et ech‐
nical informat ionont hevehicle's operating state,
component stre ss, service requirements as well
as tech nica leventsa nd malfunctions.
This information general lydocuments thes tate of
ac omponent part, amodule, asystemoroft he
environment suc has:
R operating statuses of sy stem components
(e.g. fluid le vels, batter ystatus ,tirep ressure)
R status messages concernin gthe vehicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration ,lateral
acceleration ,displa yoft hefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in whic hthe vehicle is
damaged
R system reaction sinspecial drivin gsituations
(e.g. airbag deployment, inter vention of sta‐
bilit ycontrol sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothep rovision of control uni tfunc‐
tions, this dat aserve stor ecognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythem anufacturer .Mostoft his dat ais
vo latile and is onl yprocessed in thev ehicle itself.
Onl yas mall proportion of thed ataiss tore din
ev ent or fault memories.
When youu se services, thet echnical dat afrom
th ev ehicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th irdp arties (e.g. breakdown services). Services
include repair services, maintenanc eprocesses, General no
tes27

#
Have ther estraint sy stem checkeda nd
re paired immediatel yataqualified spe‐
cialis tworks hop. Fu
nction of ther estraint sy stem in an acci‐
dent Ho
wt he restra int sy stem worksisd etermined by
th es eve rity of thei mp act de tected and thet ype
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact
R Rollover
The activation thre sholds fort he components of
th er estraint sy stem ar edetermined based on the
ev aluatio nofthe sensor values measured at vari‐
ous points in thev ehicle. This process is pre-
em ptiveinn ature. The triggering/deployment of
th ec omponents of ther estraint sy stem should
ta ke place in good time at thes tart of thec olli‐
sion.
Fa ctor swhich can only be see nand measured
af te rac ollision has occur redc ann otpla yad eci‐
siv erole in airbag deployment. No rdotheyp ro‐
vide an indication of airbag deployment.
The vehicle ma ybedeformed significantl ywith‐
out an airbag being deplo yed. This is thec ase if
onl yparts whic hare re latively easil ydeformed
ar ea ffected and ther ateofv ehicle deceleration
is no thigh. Con versely ,ana irbag ma ybe
deplo yede vent hough thev ehicle suf fers only
minor deformation. If very rigid vehicle parts such
as longitudinal member sarehit, fore xamp le,this
ma yresult in suf ficiently hig hleve ls of vehicle
deceleration.
Depending on thed etected deployment situation,
th ec omponents of ther estraint sy stem can be
activated or deplo yedi ndependentl yofeach
ot her:
R Emer gency Tensioning Device :fro ntal impact,
re ar impact ,side impact 1)
,r ollo ver
R Driver' sairbag, co-d rive ra irbag: frontal
impact
R Side airbag: side impact
R Windo wcurtain airbag: side impact ,rollo ver,
frontal impact
1) Onl ywhen thev ehicle is equipped wit haside
airbag or windo wcurtain airbag. &
WARNING Risk of bu rnsf romh otair bag
components
The air bag parts ar ehotafte rana ir bag has
been depl oyed. #
Do no ttouc hthe air bag parts. #
Have ad eplo yeda ir bag replaced at a
qu alified specialis tworks hop as soon as
possible. Fo
ry our saf etya nd that of your passengers, it is
re commended that youh ave thev ehicle towe dto
aq ualified specialis tworks hop af terana ccident.
Ta ke this int oaccount ,particular lyif an Emer‐
ge ncy Tensioning Device ha sbeent riggered or an
airbag ha sbeen deplo yed.
If th eE mer gency Tensioning Device saretrig‐
ge redorana irbag is deplo yed, youw ill hear a
bang ,and asmal lamoun tofpowder ma yalso be
re leased:
R The bang will no tgenerall yaffect your hear‐
ing.
R Ingeneral ,the powder released is no thazard‐
ous tohealt hbut ma ycause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonar yconditions.
Pr ov ided it is saf etodoso, leavethev ehicle
immediatel yoropenthew indo wino rder to
pr eve nt brea thing dif ficulties.
Airbags and pyrotech nic Emergency Tensioning
Device scontai nperch lorat ematerial, whic hmay
re qu ires pecial handlin gorenvironmental pr otec‐
tion measures. National guideline smustbe
obser vedd uring disposal. In California, see
https://www.dtsc.ca.gov/HazardousWas te/
Pe rchlorate/index.cfm. Seat belts
Pr
otection pr ovided bythes eat belt Alw
aysf asteny our seat belt cor rectl yb efore
st artin gajourney .O nlyas eat belt whic hisworn
cor rectly can pr ovide thei ntended le velofp rotec‐
tion. &
WARNING Risk of inju ryor deat hdueto
incor rectly fastened seat belt
If th es eat belt is no twornc orrectly ,itc annot
per form its intended pr otectiv efunction. 32
Occupant saf ety

ot
herwise be in thed eployment area of the
airbags.
R Alwaysk eep your feet on thef loor .Don otput
yo ur feet on thec ockpit, fore xamp le.Your
fe et ma yotherwise be in thed eployment area
of thea irbag.
R Ifch ildren ar etrave ling in thev ehicle, obser ve
th ea dditional no tes( /pag e37).
R Alwayss towa nd secur eobject scorrectly.
Objects in thev ehicle interior ma ypreve nt an air‐
bag from functioning cor rectl y.Eac hvehicle
occupant mus talway sm akes ureoft hefollowing
in particular:
R Ther eareno people, animals or objects
between thev ehicle occupants and an airbag.
R Ther eareno objects between thes eat, door
and door pillar (B-pillar).
R Ther eareno har dobjects, e.g. coat hangers,
hanging on theg rabh andles or coat hooks.
R Ther eareno accessor yparts, suc hasmobile
navigation devices, mobile phones or cup
holders, attached tothev ehicle within the
deployment area of an airbag, e.g. on the
cockpit, on thed oor ,ont he side windo wor
on thes ide wall trim.
In addition ,noconnectin gcables, tensioning
st ra ps or retainin gstrap smustber outed or
atta ched tothev ehicle within thed eployment
area of an airbag. Alw aysc ompl ywitht he
accessor ymanufacturer's ins tallation instruc‐
tion sand, in particular ,the no tesons uitable
places fori ns tal lation.
R Ther eareno heavy ,sharp-edged or fragile
object sinthe poc kets of your clo thing. Store
suc hobjectsinas uitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifica‐
tions tothea irbag co ver
If yo um odify thec over of an airbag or af fix
object ssuchass tickers to it,thea irbag may
no longer function cor rectl y. #
Neverm odify thec over of an airbag and
do no taffix objectstoi t. An airbag's ins
tallation location is identified by
th el abel AIRB AG (/pag e35). &
WARNING Risk of inju ryor deat hdueto
th eu se of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt thed eployment of thea irbags integrated
int ot he seats.
Consequentl y,thea irbags cann otprotect
ve hicle occupants as they ared esigned todo. #
Onlyuse seat co vers that ha vebeen
appr ovedfor your vehicle bythes ales
or ga nization name donthe inside front
co ver. &
WARNING Risk of inju rydue tomalfunc‐
tions of thes ensor sinthe door paneling
Sensor stocontrol thea irbags ar elocated in
th ed oors. Modification sorworkn otper‐
fo rm ed cor rectl ytot he door sordoor panel‐
ing, as well as damaged doors, can lead to
th ef unction of thes ensor sbeing impaired.
The airbags might therefor enotfunction
proper lyan ym ore.
Consequent ly,t he airbags canno tprotect
ve hicle occupants as they ared esigned todo. #
Neverm odify thed oor sorp arts of the
doors. #
Alwaysh ave workon thed oor sord oor
paneling car ried out at aqualified spe‐
cialis tworks hop. &
WARNING Risk of inju rydue todeplo yed
airbag
Ad eplo yeda irbag no longer has aprotective
function and cann otprotect as intended in
th ee vent of an accident. #
Have thev ehicle towe dtoaq ualified
specialis tworks hop in order tohave the
deplo yeda irbag replaced. Ha
ve deplo yeda irbags replaced immediately. Safel
ytransporting children in thev ehicle Alw
ayso bser vewhen children ar etrave ling in
th ev ehicle %
Alw
ayso bser vethes afet yn otes releva nt to
th es ituation .Indoing so, youw ill be able to
identify possible risk sa nd avoid dangers
when children ar etrave ling in thev ehicle
(/ page37). 36
Occupant saf ety

Problems with
thes ide windo ws Problem
Possible causes/consequences and 0050 0050Solutions
As ide windo wcann otbe
closed and thec ause is
no to bvious. #
Chec ktos ee ifther ea reanyo bject sinthe windo wguide.
& WARNING Risk of becoming trapped or fata llyi njured if reve rs‐
ing pr otection is no tactivated
If yo uc lose aside wind owagain immediatel yafter it has been
bloc ked, thes ide windo wwill close wit hincreased or maximum
fo rc e. The reve rsing featur ewillthen no tbea ctive.
Pa rtsoft he body could become trapped in thec losing area in the
process. #
Mak esuret hat no parts of theb ody ar einthe closing area. #
Tostop thec losing process, release theb utton or press the
button again tore-ope nthe side windo w. If
as ide windo wisobstructed during closing, and reopens again slightl y,
yo uc an proceed as follo ws: #
Immedia tely afte rt he windo wisobstructed, pull thec orresponding
button again until thes ide windo whas closed, and hold theb utton
fo rana dditional second.
The side windo wisclosed wit hincrease dforce.
If th es ide windo wisobstructed again and reopens slightl y,yo uc an pro‐
cee dasf ollows: #
Repeat thep reviou sstep.
The side windo wisclosed without thea utomatic reve rsing function.
The side windo wscannot
be opened or closed
using thec onvenience
opening feature. The SmartK
eybatter yisweak or discharged. #
Chec kthe batter ywitht he batter ychec klam pand replace if neces‐
sar y(/pag e47). Anti-thef
tprote ction Fu
nction of thei mmobilizer The immobilize
rpreve nts your vehicle from being
st ar tedw ithout thec orrect key.
The immobilizer is automaticall yactivated when
th ei gnition is switched off, and deactivated when
th ei gnition is switched on.
When leaving thev ehicle, alw ayst aket he key
wit hyou and loc kthe vehicle. If thek eyis left
inside thev ehicle, an yone can star tt he engine.
% In
thee vent thee ngine does no tstart despi te
th ev ehicle's star terb atter yhaving suf ficient
ch arge ,the immobilizer is defective. Contact
aq ualified specialis tworks hop or call
1-800-367-63 72(intheU SA)or
1-800-387-0 100( in Canada). ATA
(Anti-Thef tAlarms ystem) Fu
nction of ATA(Anti- theftA larms ystem)
If th eA TAsystem is armed, avisual and audible
alar mist riggered in thef ollowing situations:
R aside door is opened
R ther ear-end door is opened
R theh ood is opened
R thei nterior motion sensor is triggered
(/ page63)
R thet ow -awa ya larmist riggered
(/ page62) Opening and closing
61

Deactivating
#
Switc hoffthep ower supply (/ page109). #
Press bu tton 1.
When theb utton is released, indicator lamp
2 intheb utton lights up fora pproxima tely
fi ve seconds. #
Lockthe vehicle wit hthe key.
The tow- aw ay alar misd eactivated.
The tow- aw ay alar mremain sdeactivated until
yo ul ockt he vehicle again.
Deactivat ethe tow- aw ay alar mw hen lockin gyour
ve hicle in thef ollowing situations:
R when loadinga nd/or transportin gthe vehicle
on aferry or car transpor ter,fo re xamp le
R when parkin gthe vehicle on amovable sur‐
fa ce, suc hasas plit-levelg arage
This will pr eventfalse alarms. Interior motion sensor
Fu
nction
If th ea ctivated thei nterior motion sensor de tects
motion in thev ehicle interior ,avisual and acous‐
tic alar mistriggered. This can happen if some‐
one reaches int othe vehicle interior ,for example. Ac
tivating/deactivatin gthe in terior motion
sensor Ac
tivating #
Close thes ide windo ws. #
Mak esuret hat no thing (suc hasmascotsor
coat hangers) is hanging on thei nside rear‐ vie
wm irro roront he grab handles on the
headliner .This will pr event false alarms. #
Lockthe vehicle wit hthe key.
The interior motion sensor is activated af ter
appr oximately 30 seconds.
The interior motion sensor is onl yactivated when
th ef ollowing components ar eclosed:
R thed rive r's door and thec o-driver door
R thes ide doors
R ther ear-end doors
Deactivating #
Unloc kthe vehicle wit hthe key.
The interior motion sensor automatically
switches off.
Deactivating #
Switc hoffthep ower supply (/ page109). #
Press bu tton 1.
When theb utton is released, indicator lamp
2 intheb utton lights up fora bou tfives ec‐
onds. #
Lockthe vehicle wit hthe key.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated
until youl ockt he vehicle again.
Deactivat ethe interior motion sensor when lock‐
ing your vehicle in thef ollowing situations:
R ifth er ea repeople or animals remaining
inside
R ifth es ide windo wsremain open
R when transporting thev ehicle on aferry or
car transpor ter,fo re xamp le
This will pr eventfalse alarms. Opening and closing
63

The function is activ
eunder thef ollowing condi‐
tions:
R The speed is less than 37 mph(60 km/h) and
th ei ndicator has been switched on or the
st eering wheel is turned.
R The speed is between 37mph(60 km/h) and
50 mph(80 km/h )and thes teering wheel is
turned.
The cornering light ma ystilllight up foras hort
time but is switched of fautomatically af tera
maximu mofthree minutes.
% When
reve rseg ear is engaged, thel ighting
switches totheo pposit eside. Highbeam Assist
Ad
aptiv eHighbeam Assis tfunction &
WARNING Risk of accident despite
Ad aptiv eHighbeam Assist
Ad aptiv eHighbeam Assis tdoes no trecognize
th ef ollowing road users:
R Road user swithout lights, e.g .pedes‐
trians
R Road user swithp oor lighting ,e.g.c yclists
R Road user swhose lighting is obstructed,
e.g .bya barrier
On very rare occasions, Adaptiv eHighbeam
Assis tmayfailto recognize other road users
wit htheir ownlighting, or ma yrecognize
th em tool ate.
In these or similar situations, thea utomatic
high beam is no tdeactivated or is activated
despit ethe presence of other road users. #
Alwayso bser vethet raffic carefull yand
switc hofftheh igh beam in good time. The
Adaptiv eHighbeam Assis tautomatically
swit ches between thef ollowing settings:
R Lowb eam
R High beam
The sy stem de tects that vehicle lights are
approaching in theo pposit edirection or driving
ahead of thev ehicle. At
speeds greater than 19 mp h(30 km/h), a
ch ang eism adetothef ollowing setting:
R If no other road user saredetected, theh igh
beam switches on automaticall y.
At speeds less than 16 mp h(25 km/h) or if there
is suf ficient road lighting ,achang eism adeto
th ef ollowing setting:
R The high beam automatically switches off.
Sy stem limitations
Ad aptiv eHighbeam Assis tcanno ttak et he road,
we ather or traf ficc onditions int oconsideration.
The de tection of obs tacles can be restricted if:
R Visibility is impaired, e.g. in fog, heavy rain or
snow
R The sensor saredirty or co vered
Ad aptiv eHighbeam Assis tisonlyana id.Youa re
re sponsible fore nsuring cor rect vehicle lighting
in accordance wit hthe pr evailin glight ,visibility
and traf ficc onditions.
The sy stem's optical sensor is located behind the
windshield near theo verhead cont rolp anel.
Switching Highbea mAssis tonoro ff #
Toswitc hon:tur nthe light switc htothe
0058 position. #
Switc hthe highbeam on using thec ombina‐
tion switch.
If th eh ighbeam is automaticall yswitched on
in darkness, the00CE indicator lam ponthe
multifunction displa ylights up. #
Toswitc hoff:switc hofftheh ighbeam using
th ec ombination switch. 86
Light and vision

Wi
ndshield wipers Switching
thef ront windshield wiper sonand
off 1
00D4 Singlew ipe/wiping wit hwashe rfluid
0047 005AWindshield wipe rsoff
0048 0062 Intermittent wiping, normal
Ve hicles wit hrain sensors: automatic wiping,
normal
0049 0063 Intermit tent wiping, frequent
Ve hicles wit hrain sensors: automatic wiping,
frequent
004A 00AA Continuous wiping, slow
004B 00A9 Continuous wiping, fast#
Turn thec ombination switc htothe cor re‐
sponding position 0047–004B. #
Single wipe/washing: presstheb utton on
th ec ombination switc hinthe direction of
ar row 1.
R 00D3 Single wipe
R 00D4 Wipes wit hwashe rfluid Switching
ther ear windo wwiperon/off 1
00E2 Single wipe/wash
2 00C5 Intermittent wiping #
Single wipe: press button1tothep oint of
re sis tance. #
Wiping with washer fluid: press button 1
be yond thep oint of resis tan ce. #
Toswitc hintermittent wiping on or off:
press button 2.
If th er ear windo wwiper is swit ched on, the
00C5 symbol will appearont he Instrument
Displa y. Re
placing the windshiel dwiper blades &
WARNING Risk of becoming trapped if
th ew indshield wiper sareswitched on
while wiper blades ar ebeing replaced
If th ew indshield wiper sbegin tomo vewhile
yo ua rechanging thew iper blades, youc an
be trapped bythew iper arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor echanging the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. Light and vision
95