2020 MERCEDES-BENZ SPRINTER steering

Ad
justin gthe volume On
them ultifunction steering wheel #
Turn volume control 1.
The volume of thec urrent radio or media
source is set. The volume of other audio sour‐
ces can be adjus teds eparately.
Ad jus tthe volume in thef ollowing situations:
R during atraf fica nnouncement
R during anavigation announcement
The volume of thec urrent media sou rce
ch anges in accordanc ewitht he volume of the
navigation announcement.
The function is possible in thef ollowing
cases:
- An iPhone ®
is connec tedv ia Apple Car‐
Play™ or amobile phone is connected via
Android Autowit hthe multimedia sy stem.
- Anavigation application is available on
th em obile phone.
R during atelephone call
On them ultimedia sy stem #
Toraise/reduce thev olume in steps:
brief lypress rocker switch 1up or down. #
Toraise/reduce thev olume continuousl y:
press rocker switch 1up or down until the
desired volume is set. Favo
rites Overvie
woffavorites
Favo rite so ffer youq uicka ccess tofrequently
used applications. It is possible tocrea te20
fa vo rite sint otal.
Yo uc an selec tfavo rite sf romc ategories or you
add favo rite sd irectl yfromana pplication.
Calling up favo rites
In them edia display #
Tapon© .
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thes teering wheel #
Press thef rocker switc honthesteering
wheel down.
Ad ding favo rites
Selecting favo rite sf romc ategories #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Select 0081Create Favorite .
The categories ar edispla yed. #
Select thec ategor y.
The favo rite sa redispla yed. #
Select afavo rite.
The favo rite isstored at then exta vailable
position. #
All position sinthefavo rite sa retaken:
confir mthe messag eshown with OK.
Al ists hows allthef avo rite s. #
Select afavo rite whic hshould be overwritten.
Ad ding afavorit efromana pplication
Examples of adding from an application are: R Saving acontact.
R Storing aradio station.
R Adding amedia source. #
Tosave ac ontac tasag lobalfavo rite:
select acontact (/ page 197).
Th ed etails ar edispla yed. MBUX multimedia sy
stem 18 9

Setting
ther eception and transmission vol‐
ume
Re quirements:
R Am obile phone is connec ted( /pag e194).
Multimedi asystem:
4 © 5
Phone
This function ensures optimal languag equality. #
Select í. #
Select 0062inthel ine of them obile phone. #
Select Reception Volume andTransmission
Volume. #
Setthe volume.
Fu rther information on ther ecommended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/
St arting/ stopping mobile phon evoice recog‐
nition
Re quirements:
R The mobile phone in thef oreground is con‐
nected wit hthe multimedia sy stem
(/ page194).
St arting mobil ephone voice recognition #
Press and hold the£ button on them ulti‐
function steering wheel form oret han one
second.
Yo uc an use mobile phon evoice recognition.
St opping mobil ephone voice recognition #
Press the0063 or0076 button on them ulti‐
function steering wheel.
% If
am obile phone is connected via Smart‐
phone Integration, thev oice recognition of
th is mobile phon eisstarted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making acall byentering then umbers #
Select _. #
Enteran umber. #
Select R.
The call is made.
Ac ceptin gacall #
Select RAccept. Re
jectin gacall #
Select kReject.
Endin gacall #
Select k.
Ac tivatin gfunctions durin gacall
The following function sareavailable during acall:
k EndC all
m Microphone Off
_ Numeric Keypad (showtos endDTMF
to nes)
h Transfe rtoPhone (ana ctive cal linh ands-
free mode is transfer redo vertot hetele‐
phone) #
Selec tafunction.
Putting an activ ecall on hold #
Tapont he contact or thec all.
The call will be put on hold.
% The call on hold can be ended an
ytime or re-
activated bytapping again.
Conducting calls wit hseve ralp articipants
Re quirements:
R Ther eisana ctivecall (/ page196).
R Ano ther call is being made.
Switching between calls #
Select thec ontact.
The selected call is active. The other call is on
hold.
Ac tivatin gacallonh old #
Select thec ontact of thec all on hold.
Ending an activ ecall #
Select kEndCall.
% On some mobile phones,
thec all on hold is
activated as soon as thea ctiv ecall is ended.
Ac cepting/rejecting awaiting call
Re quirements:
R Ther eisana ctivecall (/ page196).
If yo ur ecei veac allw hile al ready in acall, am es‐
sag eisd isplayed.
Depending on them obile phone and mobile net‐
wo rkoperator youw ill hear acall-waitin gsound. #
Select RAccept.
The incomin gcall is active. 19 6
MBUX multimedia sy stem

If
th eP BAPB luetooth ®
profile is no tsuppor ted,
th ee ffects ar easfollows:
R The multimedia sy stem generates acalllist
independentl yassoon as calls ar emade in
th ev ehicle.
R The call lis tisnotsynchronized wit hthe call
lists in them obile phone.
Making acall from thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Select an entry.
The call is made.
Calling up additional options in thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Forp reviousl ystore dc ontacts: select 0048in
th el ine of an entry.
The sear chresults ar edispla yed. Apple CarPlay
® Overvie
wofApple CarPlay ® &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay ®
.T he ya reoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-operated control sy stem bypress‐ ing and holding
the£ button on them ultifunc‐
tion steering wheel.
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay ®
to them ultimedia sy stem.
The availabilit yofApple CarPlay ®
ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Apple CarPlay ®
is ar egis tere dt rademar kof
Apple Inc.
Information on Apple CarPlay ®
When Apple CarPlay ®
is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Connecting an iPhone ®
via Apple CarPlay ®
(with cable)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay ®
is only available wit hanInterne tconnection. #
Connect thei Phone ®
to the ç USB port
on them ultimedia sy stem using asuitable
cable (/ page203). #
If no other device is connected wit hthe sys‐
te mv ia Blue tooth®
:c onfir mthe dat aprotec‐
tion pr ovisions. #
If ano ther device is connected via Blue tooth®
or Apple CarPlay ®
(wireless) wit hthe sy stem:
ta pont heTap here to start Apple CarPlay
for: message.
or #
Select thei Phone ®
in the í device list
under thea pplication.
The pr evious connection via Blue tooth®
or
Apple CarPlay ®
(wireless) is disconnected.
The device newl yconnected via cable is
active.
Ac cepting/rejecting thed atap rotection pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start. 19 8
MBUX multimedia sy stem

Exiting Apple CarPlay
®#
Press the00E2 button.
% If Apple CarPlay ®
wa sn otdispla yedf ull-
screen befor edisconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Apple CarPlay ®
in them ain
menu.
Connecting an iPhone ®
via Apple CarPlay ®
(wireless)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R Blue tooth ®
is activated on thed evice (see the
manufacturer's operating instructions).
R The device is "visible" foro ther devices.
R Ther eisanI nternetconnection fort he full
ra ng eoff unctions forA pple CarPlay ®
.
Multimedi asyst em:
4 © 5
Phone
Sear ching foram obilephone #
Select í. #
Select Connect New Device.
The available iPhone ®
is shown.
Connecting amobile phone #
Select thei Phone ®
. #
Select StartApple CarPlay.
% It is possible at an
ytime toswitc hbetwe en
connection via Blue tooth®
or via Apple Car‐
Play ®
(wireless) in thed evice list.
Ac cepting/rejecting thed atap rote ction pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start.
% When theA pple CarPlay ®
connection is
active, youc an swit chStart Automatically on
or off.
Exiting Appl eCarPlay ® #
Press the00E2 button.
% If Apple CarPlay ®
wa sn otdispla yedint he
fo re ground be fore disconnecting, thea pplica‐
tion starts in theb ackg round when reconnec‐ te
d. Youc an call up Apple CarPlay ®
in the
main menu.
Calling up Apple CarPlay ®
sound settings
Multimedia sy stem:
4 © 5
Smartphone 5
Apple CarPlay
5 Z #
Select sound settings.
Ending Apple CarPlay ® #
Toend thec onnection of Apple Car‐
Play ®
(cable): disconnect thec onnection via
th ec onnectin gcable between thei Phone ®
and multimedia sy stem. #
Toend thec onnection of Apple Car‐
Play ®
(wireless): de-authorize thei Phone ®
in
the í device lis tunder thea pplication.
% Re
gardless of whe ther thec onnection is via
cable or wireless, Mercedes-Benz recom‐
mends disconnection only whe nthe vehicle
is stationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel. MBUX multimedia sy
stem 19 9

light
weight loads. La yanti-slip mats underneath
th el oad tosecur ethe load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethet ie-down eyet hrough a
re cess in thel oading rail close tothel oad
until locking mechanism engages in the
re cess.
% Whe
nyou pull locking mechanism up and out
of ther ecess, thet ie-down eyeisa bleto
mo vewithin thel oading rail. Mak esuret hat
locking mechanism is alw ayse ngaged in a
re cess. #
Che ckthet ie-down eyef or firm seating. #
Toremo ve: pull lo cking mechanism up and
pull thet ie-down eyet ow ards thel ocking
mechanism and out of thel oading rail
th ro ugh arecess. Car
rier sy stems Information abou
tthe roof rack &
WARNING Risk of inju rydue tothem axi‐
mum roof load being exceeded
When youp laceal oad on ther oof as well as
all outer and inner attachments, thev ehicle's
center of gr avity will rise and thef amiliar driv‐
ing characteristic saswell asthes teering and
braking characteristic swillch ange. When
drivin garound bends, thev ehicle will tilt
mor eheavily and ma yreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering
and braking, will be greatl yimp aired. #
Nevere xceed them aximum roof load
and adjus tyour driving style. 1
Mountin grails
Informatio nabout them aximum roof load can be
fo und in the" Tech nical data" section
(/ page289).
Obser vethef ollowing points fora ssembling roof
ra ck s:
R Tighten ther oof rack 's scr ewstoat orque of
6.0 lb-f t(8N m)–7.4 lb-f t(10 Nm) in thed es‐
ignated groo vedp lates.
R The tightened scr ewsshould no ttouc hthe
ra ils.
R Ensur ethat theg roove dplates ar enotloca‐
te dint he areas around thep lastic caps.
R The groo vedp lates mus thave ther ight cross-
sectio n.
R The insides of them ounting rails mus tbefree
of dirt.
R Re-tigh tent he scr ewsu niformly af tera round
300 mile s(500 km).
Mercedes-Benz recommends that youu se on ly
ro of rack st hat ha vebeen tested and appr oved
fo rM ercedes-Benz. These help topreve ntvehicle
damage.
If yo uw ant toretrofit them ounting rails, ha ve
th em ins talled at aqualified specialis tworks hop.
Otherwise, youc oul dd amag ethe vehicle.
If yo ur vehicle is ins talled wit hmountin grails on
th er oof, youc an install aroof rack on ther oof.
Special fastener s(sliding bloc ks)a re available as
accesso ries fort his purpose.
These fastener sareavailable from an yauthorized
Mercedes-Ben zCenter. 210
Transporting

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call
sy stem Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute
((af ewhundred me ters befor ethe incident))
R Direction of tr avel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐ Breakdown assis
tance 229

SA
's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. Depending on
your vehicle's equipment, in the
eve nt of aflat tir eyou ha vethef ollowing possibil‐
ities:
R Youc an call breakdown assis tance via the
breakdown assis tance cal lbuttonint heove r‐
head control panel (/ page183).
R Chang ethe wheel (/ page263). Batte
ry Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectly on theb at‐
te ry
Wo rkcar ried out incor rectl yont he battery
can, fore xamp le, lead toas hor tcircuit .This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted. Yo
uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page147)
Mercedes-Benz recommends that youh avet he
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace afaulty batter ywithab attery
whic hfulfills thev ehicle's specific require‐
ments.
R Carryove rdetachable parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
batter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. 230
Breakdown assis tance

*
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page50). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e62). #
Deactivat eActiv eBrake Assi st (/ pag e150). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. 238
Breakd owna ssis tance