This
canoccur, forexample, ifthe relevant
mobile phonenetwork isnot availabl e.The
indicator lampinthe SOS button flashes con-
tinuously.
The Call Failed Call
Failed message appearsinthe
multifunct iondisplay andmust beconf irmed.
In this case, summon assistance byother
means.
Making anemergency call X
To
initiate anemergency callmanu ally:
press cover 0043briefly toopen.
X Press SOSbutton 0044briefly.
The indicator lampinSOS button 0044flashes
until theemergenc ycall isconc luded.
X Wait foravoice connection tothe
Mercedes- BenzCustomer AssistanceCen-
ter.
X Aft erthe emergenc ycall, close cover 0043.
i If
the mobile phonenetwork isunavailable ,
Mercedes meconn ectisnot able tomake
an emergenc ycall. Ifyou leave thevehicle
immediately afterpressing theSOS button ,
you donot know ifMercedes meconn ect
has successfully madetheemergenc ycall.
In this case, alwayssummon assistance by
other means. Br
eakdown assistance callbutt on X
Press Roadside Assistancebutton 0043.
This initiates acall tothe Mercedes- Benz
Customer AssistanceCenter.
The indicator lampinRoadside Assistance
button 0043flashes whilethecall isactive.
The multifunct iondisplay showstheCon‐ Con‐
necting Call necting
Callmessage. Theaudio output
is muted.
If aconn ection canbemade, theCall Con‐ Call
Con‐
nected nected
message appearsinthe multifunct ion
display .
If amobile phonenetwork andGPS reception
are availab le,the system transfersdata tothe
Mercedes- BenzCustomer AssistanceCenter,
for example:
R Current location ofthe vehicle
R Vehicle identific ationnumber
i The
COMAND displayindicates thatacall
is active. During thecall, youcan change to
the navigation menubypressing theNAVI
button onCOMAND ,for example.
Voice output isnot availabl e.
A voice connection isestablished betweenthe
Mercedes- BenzCustomer AssistanceCenter
and thevehicle occupant s.
From theremote malfunct iondiagnosis, the
Mercedes- BenzCustomer AssistanceCenter
can ascertain thenature ofthe problem
(Y page 262).
The Mercedes- BenzCustomer AssistanceCen-
ter either sends aqualified Mercedes- Benz
techn icianormakes arrangemen tsfor your
vehicle tobe trans ported tothe nearest
Mercedes- BenzServic eCenter.
You may becharged forservices suchas
repair workand/or towing. 260
Featur
esStowage andfeatu res
When
towing away,useatowing ropeora
towing barwith both axles onthe ground. Do
not use anytow barsystems. Towing
thevehicle withtherear axle
raised
! The
ignition mustbeswitched offifyou
are towing thevehicle withtherear axle
raised. Interven tionbyESP®
could other-
wise damage thebrake system.
! Vehicles
withautomatic transmission must
not betowed withtherear axle raised. The
vehicle/t railercombin ationmayotherwise
swerve oreven rollover. Tr
anspor tingthevehicle
Vehicles withautomat ictransmission !
When
thevehicle isloaded fortran sport,
the fron tand rear axles mustbestation ary
and onthe same transportat ionvehicle.
Position ingover theconn ection pointofthe
tran sport vehicle isnot permitt ed.The drive
train mayotherwise bedamaged.
All vehicles !
You
may onlysecure thevehicle bythe
wheels, notbyparts ofthe vehicle suchas
axle orsteerin gcompon ents.Other wise, the
vehicle couldbedamaged.
The towing eyecan beused topull thevehicle
ont oatrailer ortran sporter fortran sportin g
purposes. X
Turn theSmart Keytoposition 0048inthe igni-
tion lock.
X Shift thetran smission toposition 005C.
As soon asthe vehicle hasbeen loaded:
X Preven tthe vehicle fromrolling awayby
applying theelectr icparking brake.
X Shift thetran smission toposition 005D.
X Turn theSmart Keytoposition 0092inthe igni-
tion lock andremove it.
X Secure thevehicle. Tow-sta
rting (emergency engine
star ting)
! Vehicles
withautomatic transmission must
not betow-s tarted. You could otherwise
damage theautomatic transmission.
You canfind inform ationon"Jump-start ing"at
(Y page 288). Fuses
Impor
tantsafety notes G
WARNIN
G
If you manipulate orbridge afaulty fuseorif
you replace itwith afuse withahigher
amperage, theelectr iccables couldbeover-
loaded. Thiscould result inafire. There isa
risk ofan accident andinjury.
Always replace faultyfuseswiththespeci-
fied new fuses having thecorr ectamperage.
Blown fusesmustbereplaced withfuses of
the same rating,which youcan recogn izeby
the color andvalue. Thefuse rating sare listed
in the fuse allocation chart.
The fuse allocation chartislocated inthe vehi-
cle tool kitinthe stowage compartmentunder
the trun kfloor (Ypage 280).
If anewly insertedfuse alsoblows, havethe
cause tracedand rectified ataqualified spe-
cialist workshop, e.g.anauthorized Mercedes-
Benz Center .
! Only
usefuses thathave been approved
for Mercedes- Benzvehicles andwhich have
the corr ectfuse rating forthe system con- Fuses
293Breakdown assistance Z
