2020 MERCEDES-BENZ METRIS tow

Index
....................................................... 4Introduction .........................................
27
Operating Instructions ........................... 27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle
approval ................................................. 30
Genuine Mercedes-Benz parts ............... 34
QR code for rescue card ........................ 35
Data stored in the vehicle ...................... 35 At a glance
........................................... 37
Cockpit ..................................................
37
Instrument cluster (vehicles without
steering wheel buttons) ......................... 38
Instrument cluster (vehicles with
steering wheel buttons) ......................... 40
Steering wheel buttons .......................... 42
Center console ...................................... 43
Overhead control panel ......................... 44
Door control panel ................................. 44 Safety ...................................................
46
Useful information .................................
46
Occupant safety .................................... 46
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 66
Driving safety systems ........................... 66
Theft deterrent locking system .............. 70 Opening and closing
...........................71
Useful information .................................
71
Key ........................................................ 71
Central locking ...................................... 75
Driver's door and co-driver's door ......... 76
Sliding door ........................................... 77
Electric sliding door ............................... 78
Tailgate .................................................. 81
Rear-end doors ...................................... 82
Side windows ......................................... 84 Seats, steering wheel and mir-
rors .......................................................
87
Useful information .................................

87
Seats ..................................................... 87
Steering wheel ....................................... 95
Mirrors ................................................... 96
Memory function ................................... 97 Lights and windshield wipers
............99
Useful information .................................
99
Exterior lighting ..................................... 99
Interior lighting .................................... 102
Replacing bulbs: interior lighting and
ambient lamps ..................................... 103
Replacing bulbs ................................... 105
Windshield wipers ................................ 109 Climate control
................................. 114
Useful information ...............................
114
Overview of climate control systems ... 114
Operating the climate control sys-
tem ...................................................... 117
Adjusting the air vents ......................... 124 Driving and parking ..........................
126
Useful information ...............................
126
Breaking-in notes ................................. 126
Driving ................................................. 126
Automatic transmission ....................... 130
Refueling ............................................. 136
Parking ................................................ 138
Driving tips .......................................... 140
Driving systems ................................... 146
Towing a trailer .................................... 168 On-board computer and displays
....174
Useful information ...............................
174
Important safety notes ........................ 174
Display and operation .......................... 174
On-board computer (vehicles without
steering wheel buttons) ....................... 176
On-board computer (vehicles with
steering wheel buttons) ....................... 181
Display messages (vehicles without
steering wheel buttons) ....................... 194 2
Contents

Display messages (vehicles with
steering wheel buttons) .......................
209
Indicator and warning lamps in the
instrument cluster ............................... 227 Stowing and features .......................
238
Useful information ...............................
238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ........................................... 239
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241 Transporting loads
............................242
Useful information ...............................
242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 246
Securing loads ..................................... 248
Carrier systems ................................... 249 Maintenance and care
......................250
Useful information ...............................
250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263 Breakdown assistance
.....................270
Useful information ...............................
270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses .................................... 277 Wheels and tires ...............................
278
Useful information ...............................
278
Important safety notes ........................ 278
Operation ............................................ 278 Operation in winter .............................. 280
Tire pressure

....................................... 282
Loading the vehicle .............................. 289
What you should know about wheels
and tires .............................................. 292
Changing wheels ................................. 297
Wheel and tire combinations ............... 301
Spare wheel ......................................... 302 Technical data ...................................
304
Useful information ...............................
304
Vehicle electronics .............................. 304
Identification plates ............................. 304
Service products and capacities .......... 305
Vehicle data ......................................... 312 Contents
3

1, 2, 3 ...
12-V socket ........................................ 241A
ABS (anti-lock braking system) Display message (vehicle with
steering wheel buttons)

................. 210
Display message (vehicle without
steering wheel buttons) ................. 196
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 230
Accident
Automatic measures after an
accident ........................................... 60
Activating/deactivating cooling
with air dehumidification ................. 118
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 163
Detecting parking spaces .............. 160
Display message ............................ 221
Exiting a parking space .................. 162
Function/notes ............................. 159
Important safety notes .................. 159
Parking .......................................... 161
Towing a trailer .............................. 159
Add-on equipment ............................... 33
Additional indicators
Replacing bulbs ............................. 107
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 192
On-board computer (vehicle with-
out steering wheel buttons) ........... 180
Additives
Engine oil ....................................... 309
Gasoline ......................................... 307
Air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Air bags
Deployment ..................................... 58 Front air bag (driver, front
passenger)

....................................... 52
Important safety notes .................... 51
Introduction ..................................... 51
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Side impact air bag .......................... 52
Window curtain air bag .................... 53
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 124
Setting the center air vents ........... 124
Setting the rear-compartment air
vents .............................................. 125
Setting the side air vents ............... 124
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assist
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) .......... 104
Changing a bulb (tailgate) .............. 104
Changing a bulb (vanity mirror) ...... 104
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft protection
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 95
Ashtray ............................................... 240
ATA (Anti-Theft Alarm system) ........... 70
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 190
Activating/deactivating (vehicle
without steering wheel buttons) .... 180
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206 4
Index

Function/notes ............................. 155
Attention Assist
see ATTENTION ASSIST
ATTENTION ASSIST
see ATTENTION ASSIST
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ...........
202
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 216
see Lights
Automatic car wash (care) ............... 264
Automatic headlamp mode .............. 100
Automatic locking ............................... 76
Automatic transmission
Accelerator pedal position ............. 134
Changing gear ............................... 132
DIRECT SELECT lever ..................... 131
Display message ............................ 225
Drive program display .................... 132
Driving tips .................................... 134
Emergency running mode .............. 136
Engaging drive position .................. 131
Engaging neutral ............................ 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Gearshift recommendation ............ 136
Important safety notes .................. 130
Kickdown ....................................... 135
Manual shifting .............................. 135
Overview ........................................ 130
Problem (malfunction) ................... 136
Program selector button ................ 134
Rocking the vehicle free ................ 135
Shift ranges ................................... 133
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 135
Trailer towing ................................. 135
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 132
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 136 Axle load, permissible (trailer
towing) ...............................................
315 B
Back support see Lumbar support
Backup lamp
Display messages (vehicle with
steering wheel buttons) .................

217
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
BAS (Brake Assist System)
Function/notes ................................ 67
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 73
Important safety notes .................... 73
Replacing ......................................... 73
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 260
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Before driving off
Important safety notes .................. 127
Belt
see Seat belts
Belt warning ......................................... 50
Blind Spot Assist
Activating ....................................... 153
Activating/deactivating (vehicle
with steering wheel buttons) ......... 191
Collision warning ........................... 153
Display message ............................ 223
Important safety notes .................. 152
Monitoring range of the sensors .... 152
Notes/function .............................. 151 Index
5

Trailer towing ................................. 153
Warning display
............................. 153
Blower
see Climate control
Bluetooth ®
Audio ............................... 187
Brake
Display message (vehicle without
steering wheel buttons) ................. 196
Downhill slopes .............................. 142
Heavy and light loads ..................... 142
New brake discs ............................ 143
Wet road surfaces .......................... 142
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Notes ............................................. 310
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Brake pads/linings
New ............................................... 143
Brakes
ABS .................................................. 67
Adaptive Brake Assist .................... 150
Applying the parking brake ............ 138
BAS .................................................. 67
Brake fluid (notes) ......................... 310
Checking brake fluid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 210
EBD .................................................. 68 Hill start assist ............................... 129
Important safety notes
.................. 142
New brake pads/linings ................ 143
Parking brake (notes) ..................... 143
Riding tips ...................................... 142
Warning lamp ................................. 229
Breakdown
Mercedes-Benz Service24h ........... 272
Vehicle tool kit ............................... 270
Breakdown assistance
see Towing away
Buttons
On the instrument cluster .............. 176
On the steering wheel .................... 181 C
California Important notice for retail cus-
tomers and lessees ..........................

27
Camera
see Rear view camera
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 268
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 265
Rear view camera .......................... 267
Roof lining ...................................... 269
Seat belt ........................................ 269
Seat cover ..................................... 269
Sensors ......................................... 267
Sliding door ................................... 267
Steering wheel ............................... 269
Trim pieces .................................... 269
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266 6
Index

Cargo compartment
Options .......................................... 244
Seating ............................................ 90
Cargo compartment lamp
Changing bulbs .............................. 104
Cargo compartment lighting
Switching on centrally ................... 103
Switching on locally ....................... 103
Cargo tie-down points and tie
downs
Important safety notes .................. 244
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 43
Central locking
Activating/deactivating the
acoustic locking confirmation
(on-board computer) ...................... 194
Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 194
Locking/unlocking (buttons) ........... 75
Locking/unlocking (emergency
key element) .................................... 72
Locking/unlocking (SmartKey) ........ 71
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 104
Halogen headlamps ....................... 105
Mirror lamp in the headliner .......... 104
Signal and ambient light in the
tailgate .......................................... 105
Trunk lamp in the side trim panel .. 104
Changing bulbs
Additional turn signals ................... 107
Ambient lamp in tailgate ................ 104
Backup lamps ................................ 108
Brake lamps ................................... 108
Cargo compartment lamp .............. 104
Daytime running lamps .................. 107
High-beam headlamps ................... 107
Installing/removing a rear lamp
cluster ........................................... 108 Installing/removing the cover in
the wheel arch
............................... 106
Installing/removing the tail lamp ... 108
Interior light ................................... 103
Interior lighting .............................. 103
Low-beam headlamps .................... 106
Overview of lamp types (front
bulbs) ............................................. 106
Overview of lamp types (rear
bulbs) ............................................. 108
Parking lamps ................................ 107
Rear fog lamp ................................ 108
Rear interior light in the head-
liner ............................................... 104
Standing lamps (front) ................... 107
Standing lamps (rear) .................... 108
Tail lamps ...................................... 108
Trunk lamp in the headliner ........... 103
Turn signals (front) ......................... 107
Turn signals (rear) .......................... 108
see Changing light bulbs
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 64
Top Tether ....................................... 63
Child-proof locks
Important safety notes .................... 65
Sliding door ..................................... 66
Children
Special seat belt retractor ............... 61
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 268
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 117
Control panel for dual-zone auto-
matic climate control ..................... 116
Controlling automatically ............... 119 Index
7

New brake pads/linings ................ 143
Off-road driving ..............................
144
Overrun cut-off .............................. 140
Snow chains .................................. 281
Speed limitation ............................. 141
Towing a trailer .............................. 168
Wet road surface ........................... 142 E
EASY-PACK tailgate Problems with the tailgate

............... 82
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................. 213
Display message (vehicle without
steering wheel buttons) ................. 199
Function/notes ................................ 68
Electric sliding door
Function ........................................... 78
Important safety notes .................... 78
Obstacle detection ........................... 78
Opening/closing from the inside ..... 79
Problem (malfunction) ..................... 81
Programming the key button ........... 80
Resetting ......................................... 80
Reversing feature ............................. 78
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 78
Electronic brake force distribu-
tion
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an
accident ........................................... 60
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................. 73
Emergency Tensioning Devices
Activation ......................................... 58 Emissions control
Service and warranty information ....
27
Engine
Altitude limit (diesel engine) .......... 146
Changing the power output ............. 32
Check Engine warning lamp ........... 233
Cleaning instructions ..................... 265
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Engine number ............................... 305
Irregular running ............................ 130
Jump-starting ................................. 272
Operating safety .............................. 32
Starting .......................................... 128
Starting problems .......................... 130
Switching off .................................. 139
Tow-starting (vehicle) ..................... 277
Engine electronics
Notes ............................................. 304
Problem (malfunction) ................... 130
Engine oil
Adding ........................................... 253
Additives ........................................ 309
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 205
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 309
Notes about oil grades ................... 308
Oil change ...................................... 309
Oil level (note) ............................... 252
Viscosity ........................................ 309
Engine oil additives
see Additives
Equipment/conversions ..................... 33
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Program)
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ......... 190 Index
11

Jacking points ................................ 298
Scope of tire-changing tools
.......... 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Using ............................................. 298
Jump starting (engine) ...................... 272
Jump-start (engine)
see Jump starting (engine) K
Key Display messages (vehicle with
steering wheel buttons)

................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Position in the ignition lock ............ 127
Kickdown ........................................... 135L
Lamps Display messages (vehicle with-
out steering wheel buttons) ...........

202
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 154
Display message ............................ 222
Function/information .................... 153
Important safety notes .................. 154
Setting sensitivity (on-board
computer) ...................................... 191
Setting the sensitivity .................... 155
Language
Display (vehicle with steering
wheel buttons) ............................... 192
Display (vehicle without steering
wheel buttons) ............................... 179
Lashing points and tie downs
Permissible tensile load ................. 313
Lashing strap
Important safety notes .................. 246
Tensioning strap ............................ 247 LATCH-type (ISOFIX) child seat
anchors
................................................

63
License plate lamp
Changing bulbs .............................. 105
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 193
Automatic headlamp mode ............ 100
Changing bulbs (halogen head-
lamps) ............................................ 105
Changing bulbs (interior lights) ...... 103
Display messages (vehicle with
steering wheel buttons) ................. 216
Driving abroad ............................... 141
Fog lamps ...................................... 100
Hazard warning lamps ................... 101
High beam flasher .......................... 101
High-beam headlamps ................... 101
Important safety notes .................... 99
Light switch ..................................... 99
Low-beam headlamps .................... 100
Parking lamps .................................. 99
Rear fog lamp ................................ 100
Replacing bulbs (halogen head-
lamps) ............................................ 105
Standing lamps ................................ 99
Switching the daytime running
lamps on/off (switch) .................... 100
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 193
Switching the surround lighting
on/off (on-board computer) .......... 193
Turn signals ................................... 101
Limited Warranty ................................ 27
Load distribution ............................... 243 14
Index