Installing
X Clip the load protection net into upper
retainers : in such a way that tensioning
straps = face the rear of the vehicle.
X Pull tensioning straps = of the load protec-
tion net tightly.
X Clip hook ? on tensioning straps = into
cargo tie-down rings A.
X Fold tensioning element ; up.
X Pull the loose ends of tensioning straps =
down in the direction of the arrow until ten-
sioning straps = are tight.
X Fold tensioning element ; down to achieve
the final tension on the straps.
X After traveling a short distance, check that
the load protection net is taut.
X Retighten, if necessary.
Removing X Fold tensioning element ; up.
Tensioning straps = are slack.
X Unclip hook ? of tensioning straps = from
cargo tie-down rings A at the bottom.
X Unclip the load protection net from upper
retainers :.
X Roll up the load protection net and fasten it,
still rolled up, using the Velcro fasteners.
Adjusting the front seat with the load pro-
tection net installed
X Fold tensioning element ; on straps =
upwards.
The load protection net slackens.
X Correctly adjust the front seat.
X Re-tension the load protection net. Carrier systems
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the usual driving
characteristics, as well as steering and brak-
ing, change. The vehicle tilts more severely
when cornering and may react more slug-
gishly to steering input.
If you exceed the maximum roof load, the
driving characteristics, as well as the steer- ing and braking, will be greatly impaired.
There is a risk of an accident.
Adjust your driving style and never exceed
the maximum roof load.
You will find information about the maximum
roof load under "Cargo tie-down points and
carrier systems"
(Y page 313).
! Make sure that:
R the screws of the roof carrier are tight-
ened to a maximum torque of 7.4 lb-ft
(10 Nm) in the threaded holes provided
and
R there is a minimum bolt penetration of
4 turns.
Only install roof carriers and rear racks that
have been approved or recommended for
Mercedes-Benz vehicles. This will help avoid
damage to the vehicle.
You can install a roof carrier on the roof and,
for example, a rear-mounted cycle rack on the
tailgate.
Install the protective caps on the securing
threads after you have removed the roof car-
rier.
If you have installed a rear rack on the tailgate,
the additional weight reduces the assistance
provided by the gas pressure springs when the
tailgate is opened. You will then need more
force to open the tailgate. At low outside tem-
peratures below freezing you will need to pro-
vide extra support for the tailgate to prevent it
from sinking unintentionally. Carrier systems
249
Transporting loads Z
agent, e.g. car shampoo, or with cleaning
cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the infor-
mation provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer. X
Clean drive system sensors : with water,
car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. You could otherwise scratch
or damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft
(50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the
rear view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo
and a soft cloth. Vehicles with rear-end doors
X Clean camera lens : with clean water and
a soft cloth. Vehicles with a tailgate
X Make sure that the engine is switched off
and the key is in position 2 in the ignition
lock.
X Engage reverse gear or shift the transmis-
sion to position k.
The rear view camera flap opens.
X Clean camera lens : with clean water and
a soft cloth.
Cleaning the sliding door The care instructions do not apply to electric
sliding doors. Care
267
Maintenance and care Z
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Where will I find...?
Vehicle tool kit
General notes Depending on the equipment version of the
vehicle, the vehicle tool kit is:
R in the seat base of the left front seat
R in the rear compartment stowage compart-
ment
R in the tool holder in the cargo compartment
Apart from some country-specific variants,
vehicles without a spare wheel are not equip-
ped with tire-changing tools. If your vehicle is
equipped with tire-changing tools, these are in
the vehicle tool kit. If the vehicle tool kit is
stowed in the driver's seat base, the jack is in
a separate holder in the cargo compartment
on the right-hand side of the vehicle next to
the tailgate/rear-end door
(Y page 272).
Some tools for changing a wheel are specific
to the vehicle. For more information on which
tools are required and approved to perform a
wheel change on your vehicle, consult a quali-
fied specialist workshop.
Necessary tire-changing tools can include, for
example:
R Jack
R Lug wrench
R Ratchet wrench
i The jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself. The jack is maintenance-free. In the event of
a malfunction, please contact a qualified
specialist workshop.
Stowage compartment in the seat
base Stowage compartment in the seat base of the left
front seat
X To open: press both latching springs :
down and release cover ; upwards from
the seat base.
X Remove cover ; by pulling upwards at an
angle from the seat base.
X Remove the clamping strap and remove the
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in a separate holder in the
cargo compartment on the right-hand side
of the vehicle next to the tailgate/rear-end
door (Y page
272).
X To close: after stowing the vehicle tool bag,
insert cover ; in front of the stowage com-
partment in the seat base and fold shut.
Latching springs : of cover ; must
engage audibly. 270
Where will I find...?
Breakdown assistance
G
WARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a
risk of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
! Only position the jack on the jacking
points intended for this purpose. You could
otherwise damage the vehicle.
Observe the following when raising the vehi-
cle:
R To raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If the jack is
used incorrectly, it could tip over while the
vehicle is raised.
R The vehicle's jack is intended only to raise
the vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
R Avoid changing the wheel on uphill and
downhill slopes.
R Before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Never disen-
gage the parking brake while the vehicle is
raised.
R The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must
be used, e.g. rubber mats.
R Make sure that the distance between the
underside of the tires and the ground does
not exceed
1.2 in(3 cm).
R Never place your hands or feet under the
raised vehicle.
R Never lie under the raised vehicle.
R Never start the engine when the vehicle is
raised.
R Never open or close a door or the tailgate/
door when the vehicle is raised.
R Make sure that no persons are present in
the vehicle when the vehicle is raised. Jacking points : (rubber stoppers) are loca-
ted just behind the front wheel arches and just
in front of the rear wheel arches.
X Place jack ; beneath corresponding jack-
ing points :.
X Turn handwheel = until jack plate ; sits
securely on jacking point :.
X Make sure the base of jack ; is positioned
vertically beneath jacking point :.
X Assemble adapter ? and ratchet A from
the vehicle tool kit.
X Place adapter ? and ratchet A on the hex-
agon nut of jack ; so that the lettering
AB/DOWN is visible.
X Turn ratchet A in the AUF/UP direction
until the tire is a maximum of 3 cm off the
ground.
When doing so, jack ; may move to one of
the side support surfaces.
Removing a wheel !
Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise be damaged when
you screw them in.
X Unscrew the wheel bolts.
X Remove the wheel. Changing wheels
299
Wheels and tires Z
Removing and installing the spare
wheel
Spare wheel under the rear of the vehi-
cle Removing
X Take the lug wrench and auxiliary tool for
the spare wheel lifter out of the vehicle tool
kit
(Y page 270).
X Open the tailgate/rear-end door.
X Carefully pry off protective cap : with a
suitable tool, e.g. a screwdriver. Be careful
not to damage the paintwork or the covering
cap when doing so. X
Push auxiliary tool ; through the opening
into the winch guide.
X Attach wheel bolt wrench = to auxiliary
tool ; for the spare wheel lifter.
X Turn lug wrench = in the direction of
arrow ? until you feel resistance or until
the friction clutch of the winch overwinds.
The spare wheel has been lowered. X
Pull the spare wheel from under the vehicle.
X Press cable B down and place spring D at
an angle against wheel gripper C.
Wheel gripper C is released.
X Pull wheel gripper C out of the wheel
brace.
Installing
i Alloy wheels cannot be transported under
the vehicle. In this case, transport the alloy
wheel on the cargo compartment, and only
wind up cable B.
X Remove lug wrench = and auxiliary tool ;
for the spare wheel lifter from the vehicle
tool kit
(Y page 270).
X Place the wheel on the ground with the
wheel brace pointing upwards.
X Guide wheel gripper C at an angle on wire
B from above into the wheel brace.
X Slide the wheel under the vehicle a little.
X Attach lug wrench = to auxiliary tool ; for
the spare wheel lifter.
X Turn lug wrench = in the direction of arrow
A until you feel resistance and the friction
clutch of the winch overwinds in jerks.
The wheel is firmly secured to the underside
of the vehicle.
X Pull lug wrench = and auxiliary tool ; for
the spare wheel lifter out of the opening for
the winch.
X Close the winch opening with covering
cap :.
X Stow wheel bolt wrench = and auxiliary
tool ; for the spare wheel lifter in the vehi-
cle tool kit.
X Close the tailgate/rear-end door. Spare wheel
303
Wheels and tires Z
Dimensions
Vehicle with tailgate
Vehicle with rear-end doors
The dimensions specified vary according to:
R Tires
R Load
R Condition of the suspension
R Optional equipment Model Cargo Van
Opening height of
the tailgate :
86.0 in (2185 mm)
Opening range of the
tailgate ;
41.2 in (1047 mm)
Opening range of the
rear-end doors
= 33.4 in (849 mm)
Load width
50.0 in (1270 mm)
Max. load width
66.3 in (1685 mm)
Load height
53.8 in (1367 mm)
Vehicle length
202.4 in
(5140 mm ) Model Cargo Van
Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors
88.3 in
(2244 mm)
75.9 in (1928 mm) Wheelbase
126.0 in
(3200 mm
) Model Passenger Vans
Opening height of
the tailgate :
84.6 in (2150 mm)
Opening range of the
tailgate ;
41.2 in (1047 mm)
Opening range of the
rear-end doors
= 33.4 in (849 mm)
Load width
47.4 in (1205 mm)
Max. load width
61.1 in (1552 mm)
Load height
52.2 in (1326 mm)
Vehicle length
202.4 in
(5140 mm
) Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors
88.3 in
(2244 mm)
75.9 in (1928 mm) Wheelbase
126.0 in
(3200 mm
) Cargo tie-down points and carrier
systems
Cargo tie-down points General notes
! Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the
maximum loading capacity of the weakest
cargo tie-down point into account. Vehicle data
313
Technical data Z