2020 MERCEDES-BENZ METRIS service

Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery (Y page 260).
or X Connect the battery to a trickle charger.
Be sure to observe the notes on charging
the batteries

(Y page 262).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Mobile communications equipment distracts
the driver from traffic conditions. In addi-
tion, the driver could lose control of the
vehicle. There is a risk of an accident.
As a driver, use mobile communications
equipment only when the vehicle is at a
standstill.
As a vehicle occupant, use mobile communi-
cations equipment only in the designated
area, e.g. the rear passenger compartment. Observe the legal requirements of the country
in which you are driving. Some jurisdictions
prohibit the driver from using a mobile phone
while driving a vehicle.
Always use the hands-free system for tele-
phoning while driving. Only use the telephone
if road traffic conditions permit. If this is not
the case, pull over to a safe location before
using the telephone.
Bear in mind that at a speed of just 30 mph
(approximately

50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service inter-
val display.
Fuel consumption also increases when driving
in cold weather, in stop-start traffic and in
mountainous terrain.
Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is cut
off when the engine speed is out of the idle
speed control range.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive. 140
Driving tips
Driving and parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
DANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Inhaling these exhaust gases is hazardous to
health and can result in poisoning. There is a
risk of fatal injury. Therefore, never leave the
engine running an enclosed space without
adequate ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by
qualified and authorized Mercedes-Benz tech-
nicians.
The engine settings must not be changed
under any circumstances. In addition, all spe-
cific maintenance work must be carried out at
regular intervals and in accordance with the
service requirements of the dealer listed here
on the inside title page. Details can be found
in the Maintenance Booklet. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed
could lead to tire damage or the tire burst-
ing. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe
the tire load rating and speed rating
required for your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the max-
imum permissible speed based on the tires
(tire and tire pressure). In particular, also observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires indicated by the speed rating. The speed
rating is stated in the tire tables (Y page
302).
You can permanently limit the permissible
maximum speed of your vehicle, e.g. for driv-
ing on winter tires.
Mercedes-Benz recommends that you have
the maximum permissible speed programed at
a Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissi-
ble maximum speed. Driving abroad
Service An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please
bear in mind that service facilities or replace-
ment parts may not always be immediately
available. The relevant workshop directories
are available from any Mercedes-Benz Com-
mercial Van Center.
Fuel In some countries, only fuels with a higher sul-
fur content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities"

(Y page 306).
Low-beam headlamps General notes
When driving in countries in which traffic
drives on the opposite side of the road to the
country where the vehicle is registered, you
must switch the headlamps to symmetrical
low beam. This prevents oncoming traffic from
being blinded. Symmetrical low beam does not
illuminate as large an area of the edge of the
road. Driving tips
141
Driving and parking Z

Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the
opposite side of the road to the country where
the vehicle is registered are met without the
need to convert the headlamps. Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2 or 1 in
good time
(Y page 133).
This should be observed in particular when
driving with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly. Heavy and light loads G
WARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driv-
ing on a wet road surface or through a car
wash. This heats the brake discs, so that they
dry more quickly, which protects them against
corrosion.
Limited braking performance on salt-
treated roads When driving on salted roads, salt may start to
build up on the brake disks and brake pads.
This can increase braking distances considera-
bly.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end 142
Driving tips
Driving and parking

of the journey. Make sure that you do not
endanger other road users when doing so.
Checking the brake pad thickness In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspec-
tion to look for pad material wear.
If you are unable to check the brake wear on
the inside of the wheels, remove the wheels
with the tools provided.
Make sure that the brake pad material thick-
ness never falls below
0.12 in (3 mm). Have
the brake pads checked and replaced at a
qualified specialist workshop, if necessary.
Do not solely rely on the brake pad wear sen-
sor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the
maintenance interval indicator, prior to long
journeys and whenever the wheels are
removed.
New brake discs and brake pads/
linings New brake pads and brake discs only reach
their optimal braking effect after about
60 miles

(100 kilometers). Until then, compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs or brake pads/
linings on an axle at the same time and only
have them replaced at a qualified specialist
workshop. When replacing the brake discs,
always have the brake pads/linings replaced
at the same time. Parking brake G
WARNING
If you must brake the vehicle with the park-
ing brake, the braking distance is considera-
bly longer and the wheels could lock. There
is an increased danger of skidding and acci-
dents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h

).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on
the depth of water on the road. There is a
risk of an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as fol-
lows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care Driving tips
143
Driving and parking Z

R
Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken in
advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage in
good time and reduce the risk of an accident
for yourself and other road users. Clean your
vehicle thoroughly before driving on public
roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ESP ®
(Y page 69).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab handles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings and
the underbody of the vehicle with a water
jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel housings
for trapped foreign objects and remove
them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam- age to fuel lines, brake hoses and the rubber
bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving in mountainous areas
When driving in mountainous areas, note that
the power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude. Please take note of this
particularly when driving with a trailer in moun-
tainous areas.
The maximum permissible trailer loads are
valid for journeys at altitudes up to

1100 yds
(1000 m) above sea level with gradients up to
12%.
Information on maximum permissible trailer
loads can be found in your vehicle registration
papers and on the vehicle identification plate
(Y page 304) or under "Trailer loads" ( Y page 315).
When driving at altitudes of 2700 yds
(2500 m) above sea level, the ECO start/stop
function is no longer available.
Notes on braking on downhill gradients can be
found in the "Braking" section (Y page 142). Driving systems
Cruise control
General notes Cruise control maintains the speed of the vehi-
cle for you. It brakes automatically in order to
avoid exceeding the set speed.146
Driving systems
Driving and parking

In daylight, the displays in the instrument clus-
ter are illuminated. A dimming function is not
possible in daylight.
On vehicles with steering wheel buttons, the
light sensor in the instrument cluster automat-
ically controls the brightness of the display
lighting.
While the lights are on, the brightness is
dependent upon the brightness of the ambient
light. You can also adjust the brightness of the
instrument lighting and the display lighting:
R by pressing the f and g buttons on the
instrument cluster on vehicles without
steering wheel buttons (not in the Settings
menu)
R by turning brightness control knob : on
vehicles with steering wheel buttons Speedometer
If you change the wheel size on your vehicle,
make sure it is assigned to the correct wheel
size category ( Y page
278). If you change
wheel size category without recoding the con-
trol unit, the speedometer indication will be
inaccurate. The current vehicle speed may
then be higher than the speed displayed in the
speedometer.
The speed can also be shown in the display in
the form of a digital speedometer:
R on vehicles without steering wheel buttons
(Y page 178)
R on vehicles with steering wheel buttons
(Y page 185)
i In some countries, a warning sounds
and/or the display shows a message when
the vehicle reaches the maximum legally
permissible speed limit, e.g. at 75 mph
(120 km/h). Tachometer
! Do not drive in the overrevving range, as
this could damage the engine. H
Environmental note
Avoid driving at high engine speeds. This
unnecessarily increases the fuel consump-
tion of your vehicle and harms the environ-
ment as a result of increased emissions. The red band in the tachometer indicates the
engine's overrevving range.
To protect the engine, the fuel supply is inter-
rupted when the red band is reached.
Outside temperature display
You should pay special attention to road con-
ditions when temperatures are around freezing
point.
Please bear in mind that the outside tempera-
ture display shows the air temperature meas-
ured and not the road temperature.
The display shows the outside temperature in
the header:
R on vehicles without steering wheel buttons
(Y page

176)
R on vehicles with steering wheel buttons
(Y page 183)
Changes in the outside temperature are dis-
played after a short delay. Coolant temperature gauge
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
On vehicles without steering wheel buttons,
you can have the coolant temperature shown
in the display

(Y page 178).
On vehicles with steering wheel buttons, an
analog coolant temperature gauge is located
in the tachometer in the instrument cluster
(Y page 40). Under normal driving conditions and at the
correct coolant level, the display may rise to
the letter H or to the red mark. Display and operation
175
On-board computer and displays Z

120 km/h! (only for certain countries)
maximum permissible speed exceeded
= Display panel for display messages, menus
and menu bar
? Transmission position (Y page 132)
A Fuel level
Fuel filler flap location indicator t: the
fuel filler cap is on the left-hand side
B è Rear window wiper
(Y page 110)
Display panel = shows the selected menu or
submenu and display messages. Menu overview
The Settings menu is only displayed when
the vehicle is stationary. You can think of the
order of the menus and functions as a circle.
Press È on the instrument cluster to scroll
through the menus.
If you scroll forward in the Settings menu
using 3, the setting from the previous sub-
menu or function is adopted.
If you press È in a submenu, the submenu or
function is exited without adopting the setting.
The display then shows the start screen of the
Settings menu.
Operation information can be found under
"Operating the on-board computer"
(Y page

176).
Depending on the vehicle equipment, you can
call up the following menus, displays or func-
tions:
R trip odometer and odometer display
(Y page 177)
R trip computer display (Y page 177)
R current range display (Y page 178)
R current fuel consumption display
(Y page 178)
R digital speedometer ( Y page 178)
R coolant temperature gage (Y page 178)
R display messages in the message memory
(Y page 195)
The following menus, displays and functions
are only displayed when the vehicle is station-
ary:
R next service due date display ( Y page 258)
R tire pressure monitor restart (Y page 285)
R Settings menu for setting or activating/
deactivating driving and driver assistance systems as well as display options
(Y page

179) Distance menu
Odometer
If the display shows the speed in the header,
the display beside trip odometer : also
shows the outside temperature.
You can switch the permanent display in the
header

(Y page 180).
Use the buttons in the instrument cluster.
X To display: press and hold È until the dis-
play shows trip odometer : and odome-
ter ;.
X To reset: press and hold 3 until the trip
odometer is reset to 0.0.
You can set the unit of measurement for the
trip odometer in the Distance Unit: sub-
menu (Y page

180). Trip computer menu
Trip computer
:
Distance
; Length of journey
= Average fuel consumption
? Average speed On-board computer (vehicles without steering wheel buttons)
177
On-board computer and displays Z

Use the buttons in the instrument cluster.
X To display: press È to select the trip com-
puter display.
The values displayed relate to those meas-
ured since the trip computer was last reset.
X To reset values: press and hold 3 until all
values are reset.
The trip computer is automatically reset if the
value exceeds 9,999 hours or 99,999 miles.
You can set the unit of measurement for con-
sumption and distance in the Distance
Unit: submenu ( Y page 180).Range menu
Use the buttons in the instrument cluster.
X Press È to select the Range display.
The approximate range that can be covered
is calculated according to your current driv-
ing style and the amount of fuel in the tank.
If there is only a small amount of fuel left in
the fuel tank, the display shows a vehicle
being refueled Ï instead of the approxi-
mate range.
You can set the unit of measurement for dis-
tance in the Distance Unit: submenu
(Y page

180). Current fuel consumption menu
:
Recuperation display
; Range Use the buttons in the instrument cluster.
X Press È to select the fuel consumption bar
display.
Recuperation display : shows whether, and,
if so, how much kinetic energy is being trans-
formed into electric current whilst the vehicle
is coasting. The recuperated energy is then
stored in the starter battery. Recuperation dis-
play : is dependent on the engine installed
and is therefore not available in all vehicles.
You can set the unit of measurement for con-
sumption in the Distance Unit: submenu
(Y page

180). Digital speedometer menu
Use the buttons in the instrument cluster.
X Press È to select the speed display.
You can set the unit for the digital speedome-
ter in the Distance Unit: submenu
(Y page

180). Coolant temperature menu
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. 178
On-board computer (vehicles without steering wheel buttons)
On-board computer and displays