2020 MERCEDES-BENZ METRIS check engine

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Breaking-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle
has been delivered or after repairs. Full system
effectiveness is not reached until the end of
this teach-in procedure.
New or replaced brake pads and brake discs
only reach their optimal braking effect after a
few hundred kilometers of driving. Until then,
compensate for this by applying greater force
to the brake pedal. The first 1000 miles (1500 km)
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km

) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed Ø of the
permissible maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the pressure point (kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake
can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident.
Release the parking brake fully before driv-
ing off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is
stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train. 126
Driving
Driving and parking

Key positions
g
To insert/remove the key, to lock the
steering wheel
1 To unlock the steering wheel, power sup-
ply for some consumers (e.g. the radio)
2 To switch on the ignition, power supply for
all consumers, preglow and drive position
3 To start the engine
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on.
The engine cannot be started. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following compo-
nents on the vehicle, and on the trailer as
necessary:
R
license plates, vehicle lighting, turn sig-
nals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
The trailer coupling is one of the most
important vehicle parts with regard to
road safety. Observe the notes on opera-
tion, care and maintenance of the trailer
tow hitch (see the manufacturer's operat-
ing instructions).
X Rectify any noticeable defects before com-
mencing the journey. Checks in the vehicle Emergency equipment/first-aid kit
X Check the equipment to make sure that it is
accessible, complete and ready for use.
The first aid and breakdown assistance equip-
ment is located:
R in the front door stowage compartments
R in the seat base of the left front seat
R in the rear stowage compartment on the
right-hand side of the vehicle
(Y page 270)
Vehicle lighting
X Turn the key to position 2 in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page
105). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is
a risk of an accident.
Stow all objects securely in the vehicle so
that they do not get into the driver's foot-
well. When using floormats or carpets, make
sure that they are properly secured so that
they do not slip or obstruct the pedals. Do
not place several floormats or carpets on
top of one another. G
WARNING
Unsuitable footwear can hinder correct
usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. Driving
127
Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor can
be heard. There is a malfunction in the fuel supply.
X
Turn the key back to position g in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gauge is at
0. The fuel tank has been run dry.
X Refuel the vehicle. The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X Jump-start the vehicle ( Y page 272).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page
262).The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. Automatic transmission
Important safety notes
G
WARNING
The vehicle can suddenly accelerate if the
engine speed is above the engine idling
speed and you then select transmission position h or k. There is a risk of an acci-
dent.
When engaging transmission position
h or
k at a standstill, always keep the brake
pedal depressed firmly and do not depress
the accelerator pedal at the same time. 130
Automatic transmission
Driving and parking

Gearshift recommendation
:
Gearshift direction
; Recommended gear The gearshift recommendations assist you in
adopting an economical driving style.
X When the display shows the gearshift rec-
ommendation, shift to recommended
gear ;. Problems with the transmission
Problem
Possible causes/consequences and
M SolutionsThe transmission is
locked in position j. The vehicle electronics are malfunctioning.
X Have the vehicle electronics checked immediately at a qualified
specialist workshop. The acceleration char-
acteristics have deterio-
rated noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Have the transmission checked immediately at a qualified spe-
cialist workshop.
X Stop the vehicle.
X Move the selector lever to j.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Depress the brake pedal.
X Move selector lever to h or k.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creat-
ing sparks under all circumstances. Switch
off the engine and, if applicable, the auxiliary
heating before refueling. G
WARNING
Fuels are toxic and harmful to health. There
is a risk of injury.
You must avoid fuels coming into contact
with skin, eyes and clothes or being swal-
lowed.
Do not inhale the fuel vapors. Keep children
away from fuels.
Keep doors and windows closed during the
refueling process. 136
RefuelingDriving and parking

Driving on flooded roads
!
Do not drive through flooded areas. Check
the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water could enter the
vehicle interior or engine compartment. It
can then damage the engine's or automatic
transmission's electronic components. It
can also be sucked in by the engine's air
intake connection and cause engine dam-
age.
If you have to drive on stretches of road on
which water has collected, please bear in mind
that: R the water level of standing water should not
be above the lower edge of the front
bumper
R you must not drive faster than walking
speed Driving in winter
G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
! An accumulation of snow and ice, particu-
larly when frozen, caught in the area around
the air intake slots, moving parts, the axles
and the wheel arches may:
R restrict air intake
R damage vehicle parts
R cause malfunctions by restricting the
mobility intended by the design (e.g.
reduced possible steering input).
Regularly check the vehicle and remove
snow or ice when traveling in wintry condi-
tions.
If there is any damage, inform a qualified
specialist workshop.
! Vehicles with automatic transmission may
only briefly coast in neutral position N.
Extended coasting of the wheels, e.g. when
towing, results in transmission damage. Have your vehicle winterized at a qualified spe-
cialist workshop at the onset of winter.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and brak-
ing maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position i.
X Try to maintain control of the vehicle using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially
in wooded areas or on bridges. If you do not
adjust your driving style, the vehicle may start
to skid. Always adapt your driving style and
drive at a speed to suit the prevailing weather
conditions.
You should pay special attention to road con-
ditions when temperatures are around freezing
point.
You can find further information under:
R "M+S tires" ( Y page
280)
R "Snow chains" (Y page 281)
R "Driving with summer tires" (Y page 280)
Also observe the notes under "Winter opera-
tion" (Y page 280). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. 144
Driving tips
Driving and parking

G
WARNING
When driving off-road, your body is subject
to forces from all directions, due to the
uneven surface. You could be thrown from
your seat, for instance. There is a risk of
injury.
Always wear a seat belt, even when driving
off-road. G
WARNING
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip,
causing injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles,
you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
! When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle as
well as the wheels and tires at regular inter-
vals. In particular, remove trapped foreign
objects, such as stones and branches.
Such foreign objects could:
R damage the chassis, the fuel tank or the
brake system
R cause imbalance and thereby vibrations
R be thrown out as you continue your jour-
ney
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of increased wear. The braking characteristics will vary
depending on the material that has got into
the system. Clean the brakes after driving off-
road. If you then notice reduced braking per-
formance or hear scraping noises, have the
brake system checked at a qualified specialist
workshop. Adjust your driving style to the
changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified at
a qualified specialist workshop as soon as pos-
sible.
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep
ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the front
passenger direct you.
i We recommend that you additionally carry
a shovel and a recovery rope with shackle in
the vehicle.
R Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page
242).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface requires, temporarily deacti-
vate ESP ®
when pulling away (Y page 69).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain in
contact with the ground. Driving tips
145
Driving and parking Z

R
Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken in
advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage in
good time and reduce the risk of an accident
for yourself and other road users. Clean your
vehicle thoroughly before driving on public
roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ESP ®
(Y page 69).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab handles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings and
the underbody of the vehicle with a water
jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel housings
for trapped foreign objects and remove
them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam- age to fuel lines, brake hoses and the rubber
bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving in mountainous areas
When driving in mountainous areas, note that
the power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude. Please take note of this
particularly when driving with a trailer in moun-
tainous areas.
The maximum permissible trailer loads are
valid for journeys at altitudes up to

1100 yds
(1000 m) above sea level with gradients up to
12%.
Information on maximum permissible trailer
loads can be found in your vehicle registration
papers and on the vehicle identification plate
(Y page 304) or under "Trailer loads" ( Y page 315).
When driving at altitudes of 2700 yds
(2500 m) above sea level, the ECO start/stop
function is no longer available.
Notes on braking on downhill gradients can be
found in the "Braking" section (Y page 142). Driving systems
Cruise control
General notes Cruise control maintains the speed of the vehi-
cle for you. It brakes automatically in order to
avoid exceeding the set speed.146
Driving systems
Driving and parking

The rear view camera is a visual parking aid. It
shows you the area behind the vehicle in the
audio display.
The area behind the vehicle is displayed in a
mirrored fashion, as in the rear-view mirror or
the exterior mirrors. The guide lines displayed
assist you in backing up.
The message displays depend on the language
setting of the audio system. The following rear
view camera displays are examples.
Important safety notes !
Objects that are not at ground level appear
further away than they actually are, for
example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the tail-end of a truck
R slanted posts
Only use the camera guide lines for orienta-
tion. Do not get any closer to objects than
the lowest horizontal guide line. You may
otherwise damage your vehicle and/or the
object.
The rear view camera is only an aid. It cannot
replace your own awareness of the immediate
surroundings. You are responsible for safe
maneuvering and parking. Make sure that
there are no persons, animals or objects in the
maneuvering area while maneuvering and
parking in parking spaces.
The rear view camera may show obstacles in
perspectival distortion, incorrectly or not at all.
The rear view camera cannot display all
objects located very near and/or under the
rear bumper. It does not warn you of a colli-
sion, persons or objects.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R if the tailgate or rear-end door is open.
R if it is raining very heavily or snowing, or it is
foggy.
R at night or in very dark places.
R if the camera is exposed to very bright light.
White lines may appear in the camera image
R if the area is lit by fluorescent light, e.g.
from fluorescent lamps or LED lighting.
The camera image may flicker. R
if the camera lens fogs up, e.g. when driving
into a heated garage in winter, causing a
rapid change in temperature.
R the camera lens is dirty or obstructed.
Observe the notes on cleaning.
(Y page
267)
R if the rear of the vehicle is damaged.
In this case, have the camera position and
setting checked at a qualified specialist
workshop.
R the display has pixel errors.
Have the display repaired or replaced if usa-
bility is significantly reduced due to pixel
errors.
Do not use the rear view camera in these sit-
uations. You could otherwise injure others or
damage objects and the vehicle while parking
and maneuvering.
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. license plate holder, rear-mounted
bicycle rack).
Guide lines are always shown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
If you change wheel size, make sure they cor-
respond to the correct wheel size category
( Y page 278). If the category is changed with-
out recoding the control units in the vehicle,
the rear view camera cannot be precisely cali-
brated. The guide lines at road level or at the
level of the trailer tow hitch will not be dis-
played correctly.
In vehicles with a tailgate, the rear view cam-
era is protected from raindrops and dust by
means of a flap. When the rear view camera is
activated, this flap opens.
The flap closes again when:
R you have finished the maneuvering process
R you switch off the engine
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated. 164
Driving systems
Driving and parking