2020 MERCEDES-BENZ METRIS lock

Load protection net ...........................
248
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 314
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Driving abroad ............................... 141
Replacing bulbs ............................. 106
Switching on/off ........................... 100
Lumbar support ................................... 89M
M+S tires ............................................
280
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum permissible speed
Speed limitation (tires) .................. 141
Mechanical key
Function/notes ................................ 72
Inserting .......................................... 73
Locking vehicle ................................ 73
Removing ......................................... 72
Media Interface
Connections ..................................... 43
Memory card (audio) ......................... 187
Memory function
Seat ................................................. 97
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 209
On-board computer (vehicle with-
out steering wheel buttons) ........... 195 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors

................................ 97
Important safety notes .................... 96
Rear-view mirror .............................. 96
see Vanity mirror
Mobile phone
Type approval/frequency .............. 304
Mobile phone
see Telephone
Model series
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 72
Mounting wheels
Lowering the vehicle ...................... 300
Mounting a new wheel ................... 300
Preparing the vehicle ..................... 298
Raising the vehicle ......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Securing the vehicle against roll-
ing away ........................................ 298
MP3
Operation ....................................... 187 N
Navigation Menu (on-board computer) ............

185
Notes on breaking-in a new vehi-
cle ....................................................... 126 O
Occupant Classification System
(OCS) Conditions .......................................

54
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Occupant safety
Air bags ........................................... 51
Automatic measures after an
accident ........................................... 60
Belt warning ..................................... 50
Children in the vehicle ..................... 60 Index
15

Refrigerant (air-conditioning sys-
tem) ............................................... 311
Transmission oil ............................. 310
Washer fluid ................................... 312
Setting a speed
see Cruise control
Setting the air distribution ............... 120
Setting the airflow ............................ 120
Settings
Factory (vehicle with steering
wheel buttons) ............................... 194
Factory (vehicle without steering
wheel buttons) ............................... 179
On-board computer (vehicle with
steering wheel buttons) ................. 191
On-board computer (vehicle with-
out steering wheel buttons) ........... 179
Side impact air bag ............................. 52
Side windows
Cleaning ......................................... 265
Convenience closing feature ............ 85
Convenience opening feature .......... 85
Hinged side windows ....................... 84
Important safety information ........... 84
Opening/closing .............................. 85
Overview .......................................... 84
Problem (malfunction) ..................... 86
Resetting ......................................... 86
Signal and ambient light
Changing a bulb ............................. 105
Sliding door
Child-proof locks .............................. 66
Cleaning ......................................... 267
Important safety notes .................... 77
Indicator lamp ................................ 237
Opening/closing from the inside ..... 77
Opening/closing from the out-
side .................................................. 77
see Electric sliding door
SmartKey
Changing the battery ....................... 73
Changing the programming ............. 72
Checking the battery ....................... 73
Convenience closing feature ... 85, 123
Convenience opening feature .......... 85
Door central locking/unlocking ....... 71
Important safety notes .................... 71
Loss ................................................. 74 Mechanical key ................................ 72
Problem (malfunction)
..................... 74
SmartKey positions (ignition
lock) .................................................... 127
Snow chains ...................................... 281
Sockets .............................................. 241
Spare wheel
General notes ................................ 302
Important safety notes .................. 302
Removing/mounting ...................... 303
Special seat belt retractor .................. 61
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer (vehicle with
steering wheel buttons) ................. 192
Activating/deactivating the addi-
tional speedometer (vehicle with-
out steering wheel buttons) ........... 180
Digital (vehicle with steering
wheel buttons) ............................... 185
Digital (vehicle without steering
wheel buttons) ............................... 178
General notes ................................ 175
In the instrument cluster (vehicle
with steering wheel buttons) ............ 40
In the instrument cluster (vehicle
without steering wheel buttons) ...... 38
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
SRS (Supplemental Restraint Sys-
tem)
see Restraint system
Standing lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Standing lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs (front) ................... 107
Replacing bulbs (rear) .................... 108
Switching on/off .............................. 99 20
Index

Selecting the display units (vehi-
cle without steering wheel but-
tons) ..............................................
180
Trip meter
see Trip odometer
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 183
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Resetting (vehicle with steering
wheel buttons) ............................... 185
Resetting (vehicle without steer-
ing wheel buttons) ......................... 177
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
Truck
see Vehicle
Truck key
see SmartKey
Turn signal
Changing bulbs (additional turn
signals) .......................................... 107
Turn signals
Display messages (vehicle with
steering wheel buttons) ................. 216
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Replacing bulbs (front) ................... 107
Replacing bulbs (rear) .................... 108
Switching on/off ........................... 101
Trailer display messages (vehicle
with steering wheel buttons) ......... 216
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Turn signals
see Turn signals
Two-way radios
Type approval/frequency .............. 304
TWR (Tongue Weight Rating) (def-
inition) ................................................ 297
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking
....................... 73
From inside the vehicle (central
unlocking button) ............................. 75
With emergency key element ........... 72
USB (audio)
Playing ........................................... 187 V
Vanity mirror Changing a bulb (mirror lamp)

....... 104
Sun visor ........................................ 239
Vehicle
Data acquisition ............................... 35
Display messages (vehicle with
steering wheel buttons) ................. 225
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Electronics ..................................... 304
Emergency unlocking ....................... 72
Equipment ....................................... 27
Limited Warranty ............................. 27
Loading .......................................... 289
Locking (in an emergency) ............... 73
Locking (SmartKey) .......................... 71
Lowering ........................................ 300
Maintenance .................................... 28
Operating safety .............................. 30
Parking for a long period ................ 140
Pulling away ................................... 128
Raising ........................................... 298
Registration ..................................... 33
Reporting problems ......................... 32
Securing from rolling away ............ 138
Towing away .................................. 274
Transporting .................................. 276
Unlocking (in an emergency) ........... 73
Unlocking (SmartKey) ...................... 71
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 33
Body/equipment mounting
directives for trucks ......................... 33
Vehicle check
see Preparing for a journey24
Index

Vehicle data .......................................
312
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 73
Vehicle identification number
see VIN
Vehicle identification plate .............. 304
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Ventilation
see Climate control
Vents
see Air vents
VIN
Engine compartment ..................... 305
Type plate ...................................... 304 W
Warning Stickers

........................................... 29
Warning and indicator lamps
ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 233
COLLISION PREVENTION ASSIST .. 235
Coolant .......................................... 233
Distance warning ........................... 235
Door ............................................... 237
ESP ®
.............................................. 230
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 233
General notes ................................ 227
Overview (vehicle with steering
wheel buttons) ................................. 41
Overview (vehicle without steer-
ing wheel buttons) ........................... 39
Parking brake ................................ 138
PASSENGER AIR BAG OFF ............... 47
Rear door ....................................... 237
Reserve fuel ................................... 233 Restraint system ............................ 232
Seat belt ........................................

228
Sliding door ................................... 237
Steering ......................................... 237
Tire pressure monitor .................... 236
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 312
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Notes ............................................. 312
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 300
Wheels
Changing a wheel .......................... 297
Checking ........................................ 279
Cleaning ......................................... 266
Important safety notes .................. 278
Interchanging/changing ................ 297
Mounting a new wheel ................... 300
Mounting a wheel .......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Snow chains .................................. 281
Storing ........................................... 298
Tightening torque ........................... 300
Wheel/tire combinations ............... 301
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Operation ......................................... 53
Windows
see Side windows
Windows misted up
see Climate control
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 121
Windshield
see Windshield Index
25

Mercedes-Benz, LLC has been informed in
writing of the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity
of such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs
resulting from the same or other major
defects or damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328 Maintenance
USA only:
Always bring the Maintenance Booklet with
you when taking the vehicle to a Mercedes-
Benz Commercial Van Center. Your customer
service advisor enters each service into the
Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Informa-
tion booklet (Canada). Both are located in your
vehicle document wallet. Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes

(1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if neces-
sary, to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available
for the next owner.
If your vehicle was purchased as a used vehi-
cle, please send us the "Notice of Purchase of
Used Car" from the Service and Warranty
Information booklet or phone the Mercedes-
Benz Customer Assistance Center (USA) on
hotline number 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (Can-
ada) on 1-800-387-0100. Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points: R Service facilities or replacement parts may
not be available immediately.
R Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic con-
verter.
R The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Pro-
gram. Please consult a Mercedes-Benz Com-
mercial Van Center for further information, or
write to one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue 28
Introduction

Cockpit
Function Page
:
Steering wheel paddle shift-
ers
135
;
• Cup holder 239
• Ashtray 240
=
Combination switch 101
?
PARKTRONIC warning indi-
cators
156
A
Horn
B
• Instrument cluster (vehi-
cle without steering wheel
buttons)
38
• Instrument cluster (vehi-
cle with steering wheel but-
tons)
40
C
DIRECT SELECT lever 131
D
Center console control
panel
43
E
Inside rearview mirror 96
F
• Overhead control panel 44
• Interior lamp 102
G
Glove box 238 Function Page
H
Cup holder 239
I
• 12 V socket 241
• Cigarette lighter 240
J
Ignition lock 127
K
Adjusts the steering wheel 95
L
Diagnostics connection 31
Opens the hood 251
M
Applies the parking brake 138
N
Door control panel 44
O
Releases the parking brake 138
P
Light switch 99
Q
• Coin/card holder
• Driving system control
panel
Ç Deactivates/activates
Lane Keeping Assist
153
c Deactivates/activates
PARKTRONIC
156
R
Cruise control lever 147Cockpit
37At a glance

Function Page
;
Í Seat heating
95
=
% & Unlocks/locks
the vehicle
75
?
7 Z \ Adjusts
the exterior mirrors electri-
cally
97
A
W Opens/closes the
front side windows
84 Door control panel
45At a glance

A malfunction has occurred if the
6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with the
engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not be trig-
gered as intended in the event of an acci-
dent. This may affect the Emergency Ten-
sioning Devices or air bags, for example.
There is a risk of injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp
: is
part of the Occupant Classification System
(OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the co-driver's
air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
R is lit, the co-driver's air bag is deactivated.
It will not be deployed in the event of an
accident.
R is not lit , the co-driver's air bag is enabled.
If, in the event of an accident, all deploy-
ment criteria are met, the co-driver's air bag
is deployed. Depending on the person in the co-driver's
seat, the co-driver's air bag must be either
deactivated or enabled; see the following
points. You must make sure of this both
before and during a journey.
R Children in a child restraint system:
whether the co-driver's air bag is enabled or
deactivated depends on the installed child
restraint system and the age and size of the
child. It is thus essential to comply with the
instructions on the "Occupant Classification
System (OCS)" ( Y page
54) and "Children
in the vehicle" ( Y page 60). Information is
also included here on rearward or forward-
facing child restraint systems on the co-driv-
er's seat.
R All other persons: depending on the classi-
fication of the person in the co-driver's seat,
the co-driver's air bag must be either ena-
bled or deactivated (Y page 54). Be sure to observe the notes on "Seat belts"
( Y page 47) and "Air bags" (Y page 51).
Information is also included here on the cor-
rect seating position. Seat belts
Introduction A correctly fastened seat belt is the most
effective means of limiting the movement of a
vehicle occupant during a collision or in the
event that the vehicle overturns. This reduces
the risk of vehicle occupants coming into con-
tact with parts of the vehicle interior or being
ejected from it. Furthermore, the seat belt
helps to keep the vehicle occupant in the best
position in relation to a deployed air bag.
The seat belt system consists of:
R seat belts
R Emergency Tensioning Devices for the front
seat belts
The seat belt system includes a belt force
limiter for the respective seat if the vehicle
is equipped with a front air bag.
If the seat belt is pulled quickly or suddenly
from the belt outlet, the inertia reel locks. The
belt strap cannot be pulled out further.
In an impact, the Emergency Tensioning
Device tightens the belt to pull it close to the
body. It does not pull the vehicle occupant Occupant safety
47
Safety Z