2020 MERCEDES-BENZ GLC SUV tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Ca rgocom partmen t... ................................... 74
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ...................................... 94
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......94
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 95
St eer ing wheel ............................................ 103
Eas yentr yand exitfeatur e.........................1 04
Oper ating thememor yfunc tion .................. 105
St ow agear eas ............................................ 106
Cup holder.................................................. 121
Ashtr ayand cigarette light er.......................1 23
Soc kets ........... ............................................ 124
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..127
Ins talling/ remo ving thefloor mats .............1 29 Lig
htand visibility ....... ............................ 130
Ext eriorlighti ng............. .............................130
Int erior ligh ting ........................................... 135
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 137
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140 2
Contents

Oper
ating thesun visor s... .......................... 143 Clim
atecontr ol........................................ 145
Ov ervie wof climat econt rolsy stems ..........1 45
Oper ating theclimat econ trol system ......... 146 Dr
ivin gand parking ................................. 152
Dr iving ............ ............ ........................ ........152
DY NA MIC SELE CTswitc h... ............... ..........1 65
Au tomatic transmiss ion.................... .......... 167
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........172
Re fuel ing...... ............................................... 172
Pa rking ........................................................ 174
Dr iving and drivi ng safety systems .............1 84
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 247
Ve hicle towing instruct ions .........................2 51 Ins
trum ent Disp layand on-b oard
com puter............ ......................................252
Ins trum ent Display ove rview ...................... 252
Ov ervie wof thebutt ons onthesteer ing
wheel .................. ........................................2 53
Oper ating theon- boar dcom puter.............. 253 Se
tting thedesign ...................................... 255
Se tting thear ea foradd itional values .........2 55
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 56
Ad jus ting theins trument lighting ................2 57
Menus andsubmenus ................................ 257
Head-up Display... ...................................... 263 Vo
ice Contr olSy stem .............................. 265
No teson oper ating safety.......................... 265
Ope ratio n........... ................................. .......266
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...268
Essenti alvoice com mand s.........................2 69 MBUX
multimedia system ...................... 284
Ov ervie wand oper ation .................. ............ 284
Sy stem settings .............................. ............ 317
Na vig ation .......................................... ........326
Te lephon e........................................ ...........3 66
Online andInterne tfunctions ..................... 394
Medi a....... ...................................................401
Ra dio .......................................................... 408
Sound .........................................................4 16 Maint
enanc eand care..... ........................ 420
ASS YSTPL US service interva ldispla y........ 420
En gine compartment .................................. 421
Cleanin gand care.......................................4 28 Br
eakdo wnassi stance ............................ 437
Emerg ency..................................................437
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....437
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011>.......443
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 449
Ele ctrica lfu ses ............ ...............................454 Whe
elsand tires ............ ..........................458
No teson noise orunusua lhandling char‐
act eristic s...................................................4 58
No teson regular lyinsp ecting wheels and
tir es ............................................................ 458
No teson sno wch ains ................................ 459
Ti re pressur e.............................................. 460
Loading theve hicle .....................................4 67
Ti re labeling ................................................ 471
Def initio nof term sfo rtir es and loading ......4 76
Chan gingawheel .......................................4 79
Emerg encysparewheel .............................. 488 Cont
ents 3

1
Steer ing wheel gearshif tpaddles →
169
2 Comb inationswit ch →
131
3 Instrument Display →
252
4 DIRECT SELECT leve r →
167
5 Media display →
284
6 Climat econt rolsy stems →
146
7 PASSENGER AIRBAGind icat orlam p →
45
8 Control pane lfo rth eMBUX multimedia sys‐
te m →
284
9 Hazard warning light s →
132
A Glovebox →
108
B Stow agecom partment →
108
C Control kn ob forvo lume andswitc hingsound
on/ off →
284
D Swit ches theMBUX multimedia system
on/ off →
284
E ActivePa rking Assist →
234
F ESP®
→
186 G
Touc hpad →
287
H ECOstar t/ stop funct ion →
164
I Manual gearshif ting →
169
J Setstheve hicle leve l →
216
K DYNA MIC SELE CTswitc h →
166
L Start/ stop butt on →
153
M Control pan elforth eMBUX multimedia sys‐
te m (ste er ing wheel) →
253
N Adjus tsthesteer ing wheel electrically →
103
Swi tches thesteer ing wheel heateron/ off →
103
O Control pan elfor:
On-boar dcom puter →
253
Cr uise control →
198
Ac tiveDis tance AssistDIS TRONI C →
203
P Diagno stics con nection →
26
Q Open sth ehood →
421 At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
437
3 mebutt onand SOS button →
387
4 Checking and adding operatingfluids →
496
5 Tow- star tin gand towing away →
449
6 Flattir e →
437
7 Startin gassis tance →
447 8
Haza rdwa rning lam ps →
132
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
172
A Tow- star tin gand towing away →
449
B TIREFIT kit →
439 At
aglanc e– Em erge ncie sand brea kdo wns 19

Callin
gup theDigital Operator' sMan ual
Multi media system:
4 © 5
Info 5
Operator 'sManual
5 Õ The
Digit alOper ator's Manual describesthe
function andoper ation of:
R The vehicle
R The multimedia system #
Select oneofthefo llo wing menuitems inthe
Dig ital Op erator' sMa nua l: R
Sea rch: searchfo rke yw ords inorder tofind
qu ick answ ersto question sabout theoper a‐
tion oftheve hicle.
R Quick start:find thefirs tst eps towa rdsse t‐
ting upyour vehicle.
R Tips: find informa tionth at prepar esyoufo r
cer tain eve ryda ysituation swit hyo ur vehicle.
R Messages: recei veaddit ionalinf ormat ion
about themessag esintheins trument dis‐
pla y.
R Bookma rks:gain acc ess toyour per son ally
sa ve dbookm arks .
R Langua ge:select thelanguag efo rth eDigit al
Oper ator's Manual.
Some sections intheDigit alOper ator's Manual,
e.g. warning notes, can beopened andclosed.
Ad diti onalme thods ofcal ling up the Digital
Ope rato r's Man ual:
Di rect access :open there qu ired con tent inthe
Dig ital Op erator' sMa nua lby pressing andhold‐
ing anent ryon theta bbar inthemultimedia
sy stem: Ins
trument Display:cal lup briefinf ormati onas
di spl aymessa gesin theins trument cluster.
Vo ice Contr olSy stem: callupvia thevo ice
con trol system
Global search:cal lup sea rchre sults forcon‐
te nts oftheDigit alOper ator's Manual inthe
home screen
Fo rsaf etyre ason s,theDigit alOper ator's Man‐
ual isdeactiv ated while driving.
% The Oper ator's Manual canalso befound in
th eMer cedes- BenzGuides appinall com‐
mon appstor es. 20
DigitalOper ator's Manual

61
38 1Fr iedr ichsdor f
Ger man y Diagnos
ticsconnection
The diagno stics con nection isonl yint ended for
th econ nect ionofdiagnos ticdevices ataqu ali‐
fi ed specialis two rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect equipme nttoadiagn ostic s
con nectionin theve hicle, itma yaf fect the
oper ation ofvehicle systems.
As are sult, theoper ating safetyof theve hi‐
cle could beaffect ed. #
Onlyconnect equipmenttoadiagn os‐
tic scon nectionin theve hicle whichis
appr ovedfo ryo ur vehicle byMer cedes-
Benz . &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
Plug-in hybrid: obser vetheno tesin theSupple‐
ment .Ot her wise, youma yfa ilto recogni zedan‐
ge rs.
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks. 26
Gener alno tes

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Fr ont Emer gency Ten‐
si oni ng Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Re
ar Em erge ncy Ten‐
si oni ng Device s Fr
ont alim pact, rear
im pact ,ro llo ver Dr
iver' sai rba g,front
pa sse nger airba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact The
front passeng erairb agcan onlybe depl oyed
in an acciden tif th ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during th
ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 45). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing . R
Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. Occupant
safety 35

&
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐
at ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.
* NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. #
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Re
leasing there ar passe nger comp artment
ce nter seat belt If
th elef t-hand rear seat backres tis folded down
and backup again, itma yno tbe possible topull
out there ar passe nger com partment centerseat
belt. Theseat beltmustbe released. #
Pull theseat beltoutappr oximat ely1 in
(25 mm) attheseat beltoutle ton theseat
bac kres tand then release itag ain.
The seat beltisretract edand released. Fa
stening andadjust ing theseat belts If
th eseat beltispulled quickl yor shar ply, the
seat beltretract orlock s. The seat beltstra pcan‐
no tbe pulled outanyfur ther. #
Alw ayseng ageseat belttongu e2 ofthe
seat beltintoseat beltbuckle1 ofthecor‐
re sponding seat. #
Press and hold theseat beltoutle tre lease
and slide seatbeltoutle t3 intoth edesir ed
position . #
Letgo oftheseat beltoutle tre lease and
ens ureth at seat beltoutlet3 locksinto
posit ion. 38
Occupant safety