2020 MERCEDES-BENZ GLC SUV phone

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Ca rgocom partmen t... ................................... 74
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ...................................... 94
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......94
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 95
St eer ing wheel ............................................ 103
Eas yentr yand exitfeatur e.........................1 04
Oper ating thememor yfunc tion .................. 105
St ow agear eas ............................................ 106
Cup holder.................................................. 121
Ashtr ayand cigarette light er.......................1 23
Soc kets ........... ............................................ 124
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..127
Ins talling/ remo ving thefloor mats .............1 29 Lig
htand visibility ....... ............................ 130
Ext eriorlighti ng............. .............................130
Int erior ligh ting ........................................... 135
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 137
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140 2
Contents

In
addi tion toprov iding theactual control unit
func tion,th is dat aassis tsthemanuf acturerin
de tecting andrectify ingmal functi onsand opti‐
mizi ngvehicle functions. Themajority ofthis
dat ais temp orar yand isonl ypr ocessed inthe
ve hicle itself. Onlya small portion ofthedat ais
st or ed intheeve ntor fault mem ory.
When your vehicle isser viced, tech nica lda ta
fr om theve hicle canberead out byser vice net‐
wo rkem ployees (e.g. workshops, manufactur‐
er s) or third par ties (e.g. breakdo wnservice s).
Ser vice sinc lude repair services, maintenanc e
pr ocesses ,wa rrant yclaim sand qualit yassur ‐
anc emeas ures, forex am ple. Theread out isper‐
fo rm ed via theleg allypr escr ibed portfo rth e
diagnos ticsconnection intheve hicle. The
re spectiv eser vice networklocations orthird
par ties collec t,pr oces sand usethedat a.The y
documen tte ch nica lst atus esoftheve hicle,
assis tin findi ng ma lfunctio nsand improv ing
qu alit yand aretransm itted tothemanuf acturer,
if neces sary.Fu rther mor e,themanuf actureris
subject toproduct liability .Fo rth is, themanu‐
fa ctur errequ ires tech nica lda ta from vehicles. Fa
ult mem ories intheve hicle canberese tby a
ser vice outle tas par tof repair ormaint enanc e
wo rk.
Dep endingontheselect edequipment, youcan
im por tdat aint ove hicle convenie nce and info‐
ta inm ent func tionsyo urself .
This includes, forex am ple:
R Mult imed iadata suchas music ,fi lms orpho‐
to sfo rpla yba ckinan integratedmultimedia
sy stem
R Address book datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
grat ednavig ation system
R Entere dna vig ation destinations
R Dat aabout theuse ofInt erne tser vices
This datacan besave dlocall yin theve hicle orit
is locat edon ade vice whichyo uha ve connect ed
to theve hicle (e.g.asmar tphone, USBflash
dr ive or MP3 player). Ifth is dat ais stor ed inthe
ve hicle, youcan deleteitat anytim e.This data
is sen tto third par ties onlyat your requ est,par‐
ticular lywhen youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed. Yo
ucan stor eor chang econ venie nce setting s/
ind ividu aliza tionin theve hicle atanytime.
Depending ontheeq uipment, this inc ludes, for
ex am ple:
R Setting sfo rth eseat andsteer ing wheel posi‐
tion s
R Suspension andclimat econ trol settings
R Cus tomizations suchas interior ligh ting
If yo ur vehicle isaccor dinglyeq uipped ,yo ucan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan contro lth is by
means ofthecon trol element sint egrat edinthe
ve hicle. Imagesand audiofrom thesmar tphon e
can beoutput viathemultimedia system. Cer‐
tai ninf orma tionis simu ltane ously trans ferred to
yo ur smar tphon e.
De pen dingon thetype ofintegr ation, this can
inc lude:
R General vehicle data
R Position data
This allowsyouto use selected apps onyour
smar tphon e,suc has navig atio nor musi cpla y‐ Gen
eral no tes 29

bac
k.Ther eis no further interaction between the
smar tphone andtheve hicle; inpar ticular ,ve hi‐
cle datais no tdir ectl yaccessible. Whichtype of
fur ther dat apr ocessin goccur sis de term ined by
th epr ov ider ofthespecif icapp used. Whichse t‐
ting syo ucan make,ifan y,depends onthespe‐
cif icapp andtheoper ating system ofyour
smar tphon e. Onlin
eser vices Wi
reless netw orkconnection
If yo ur vehicle hasawir eless networkconn ec‐
tion, itenables datato be exc hang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkcon nect ionisenabled viatheve hi‐
cle's transmission andrecep tion unitor via con‐
nect edmob ile end device s(e.g .sma rtphones).
Onlin efunc tionscan beused viathewir eless
ne tworkcon nect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bytheman‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eser vice sof themanuf acturer,
th eindividual functionsar edescr ibedbythe manuf
acturerinasui table place (e.g.Operator's
Manual, websit eof themanuf acturer)along with
th ere leva nt data protect ion information .Pe r‐
sonal datama ybe used forth epr ov ision of
onlin eser vice s.Dat ais exch ang edvia asec ure
con nection,e.g .th emanuf acturer'sdesignat ed
IT systems. Personal datais collect ed,pro‐
cessed andused viathepr ov ision ofser vice s
exc lusiv elyon thebasis ofleg alper missions or
wit hpr ior con sent .
The services andfunc tions(some times subject
to afe e) can usually beactiv ated ordeactiv ated.
In some cases, this also applies totheent ire
ve hicle's dataconn ection. Thisexcludes, inpar‐
tic ular ,leg allypr escr ibed functionsand service s.
Th ird pa rty ser vice s
If it is possibl eto use onlineser vices from other
pr ov ider s,these services areth ere sponsibili ty
of thepr ov ider inqu estion andsubject tothat
pr ov ider's datapr otect ion conditions andterm s
of use. Themanuf acturerhas noinfluence on
th econ tent exc hang ed.
Fo rth is reason ,please asktheser vice prov ider
fo rinf ormation aboutthetype, extent and pur‐ po
se ofthecollect ionand useofper sonal data
when services arepr ov ided bythird par ties . MB
UX multim edia system/M ercedes me
connect If
th eve hicle iseq uipped withth eMBUX multi‐
media system orMer cedes meconnect ,addi‐
tion aldat aabout theve hicle's operation, theuse
of theve hicle incer tain situat ions,and theloca‐
tion oftheve hicle maybe com piled bythe
MBUX multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐ 30
Generalno tes

Yo
ur feet ma yot her wise beinthedeplo y‐
ment area oftheairbag.
R Ifch ildr enaretrave ling intheve hicle,
obser vetheadditional notes(/ page50).
R Alw aysst ow and secureobj ect scor rectl y.
Objects intheve hicle interior maypr ev ent an
airbag from func tioningcorrectl y.Eac hve hicle
occupant mustalw aysmak esur eof thefo llo w‐
ing inpar ticular :
R Ther ear eno people, animals orobje cts
be tween theve hicle occupants andanair‐
bag.
R Ther ear eno object sbe tween theseat, door
and door pillar (B-pillar).
R Ther ear eno har dobjec ts,e.g. coat hangers,
hanging onthegr ab handles orcoat hooks.
R Ther ear eno accessor ypar ts,suc has mobile
na vig ation devices, mobile phones orcup
holder s,att ached totheve hicle within the
deplo yment area ofan airbag, e.g.onthe
coc kpit, onthedoor ,on theside windo wor
on theside walltrim. In
addition ,no con nectingcables, tensi oni ng
st ra ps orretainin gst ra ps mus tbe routed or
att ached totheve hicle within thedeplo y‐
ment area ofan airbag. Alwayscom plywith
th eaccessor ymanuf acturer'sinstallation
ins truct ions and, inpar ticular ,th eno teson
suit able places forins tallation .
R Ther ear eno hea vy,shar p-edg edorfra gile
obje ctsin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheairbag cover
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page40). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Uns uitable seat covers can obstruct orpre‐
ve nt thedeplo yment ofair bags integr ated
int oth eseats.
Conseq uently,theair bags cannotprotect
ve hicle occupants asthey aredesig nedto
do. Inaddition, operation oftheaut omatic
fr ont passeng erair bag shut offma ybe
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tions ofthesensor sin thedoor paneling
Sens orsto contr oltheairbags arelocat edin
th edoor s.Modif ication sor wo rknotpe r‐
fo rm ed cor rectl yto thedoor sor door panel‐
ing, aswellas damag eddoor s,can lead to
th efunc tion ofthesensor sbeing impair ed.
The airbags mightther efor eno tfunc tion
pr oper lyan ymor e. 42
Occupan tsaf ety

USB
portin there ar passe nger comp artment Yo
ucan charge aUS Bde vic e,e.g .a mobi le
phon e,at US Bpor ts1 usin gasuit able charg‐
ing cable .
The devic es can becharge dwit h5 V (up to3A)
and whenth eignition isswitc hedon. Wi
reless chargin gof themobil eph one and
connecti onwit hth eex terior ant enna No
teson wir elessl ych argin gth emobil e
ph one &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,lugg age
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ loadcompartmen t. Obser
vetheno teson loadi ngtheve hicle. &
WARNIN GRisk offire from placing
objects inthemobile phonestow age
com partment
Ther eis arisk offire ,in par ticular ,if yo u
place moreth an onemobi lephon ein the
mobil ephone stow agecom partment . #
Apar tfr om amobi lephon e,do not
place anyot her object sin themobile
phone stow agecom partment ,espe ‐
ciall yth ose made ofme tal. Seat
sand stow ing 12
7

*
NO
TEDama getoobject scaused by
placing them inthemobile phonestow ‐
ag ecom partment If
obj ect sar eplace din themobile phone
st ow agecom partment ,th ey ma ybe dam‐
ag ed byelectr omagne ticfields. #
Donotplace credit cards, stor ag e
media orother object ssensitiv eto
electr omagne ticfields inthemobile
phone stow agecom partment . *
NO
TEDama getothemobile phone
st ow agecom partment caus edbyliquids If
liq uids enterthemobile phonestow age
com partment ,th ecom partmen tma ybe
damag ed. #
Ensur eth at no liquids enterthemobile
phone stow agecom partment . R
Depen dingon theve hicle equipment, the
mobil ephone isconnect edtotheve hicle's
ex terior ant enna viathech argin gmodul e. R
The chargin gfun ction and wireless connec‐
tio nof themobile phonetotheve hicle's
ex terior ant enna areonl yav ailable ifth eigni‐
tion isswitc hedon.
R Small mobile phones mayno tbe able tobe
ch arge din everyposition ofthemobile
phone stow agecom partment .
R Largemobil ephones whichdo notre st flat in
th emobile phonestow agecom partment may
no tbe able tobe charge dor con nectedwit h
th eve hicle's exterior ant enna.
R The mobile phonemayheat updur ing the
ch argin gpr oce ss.This maypar ticular ly
depend ontheapplications (apps)currently
op en inthebac kground .
R Toensur emor eef ficie ntchargin gand con‐
nec tionwit hth eve hicle's exterior ant enna,
re mo vethepr otect ive co verfr om themobile
phone. Protect ive co vers whic har enec es‐
sar yfo rwir eles sch argin gar eexc luded. Wi
relessl ych argin gamobi lephone Re
quirement s: R
The mobile phoneis suit able forwir eles s
ch argin g.Youcan find alist of com patible
mobile phones at:
htt ps:// www.mercedes-ben z-mobile.com #
Place themobile phoneasclose tothecen‐
te rof mat 1aspossi blewithth edispla y
fa cing upwa rds.
When amessag eis sho wninthemultimedia
sy stem, themobile phoneisbeing charge d.
Malfunct ionsduring thech argin gpr oce ssare
sho wninthemedia display.
% The mat canberemo vedby theta bfo r
cle ani ng, e.g. using clean, luke wa rm water. 12
8
Sea tsand stow ing

Ensu
rethefo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly filled.
St arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated. R
The panic alarmisno tactiv ated.
R The hazar dwa rning light sar eswitc hedoff.
R The hood isclos ed.
R The door sar eclos edand locked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryvehicle star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. The vehicle mustbe star‐
te donc ewit hth eSmar tKey bef oretrying to
st ar tth eve hicle again withth esmar tphon e.you
can stop theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light s.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. Br
eaking-in notes Mer
cede s-AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
To preser vetheengine during thefirs t
1, 000 miles(1 ,500 km):
R Drive at varying road spee dsand engine
spee ds.
R Drive th eve hicle indrive pr ogr am A
or ;.
R Shif tto thene xt highes tge ar attheve ry lat‐
es twhen theneedle reac hes thelas tth ird
bef oreth ere dar ea intheta ch ome ter.
R Donotshi ftdo wn age ar man uallyin order to
br ak e.
R Avoid overstrai ning theve hicle, e.g.driving at
full thro ttle .
R Donotde press theaccelera torpeda lpas t
th epr essur epoint (kickdo wn). Dr
iving andparking 15
5

Cha
nging amed iasour ce #
Press thelef t-hand Touc hCon trol. #
Toselect amedia source:swipe upwards
or down wardson thelef t-hand Touc hCon ‐
tr ol. #
Press thelef t-hand Touc hCon trol. Diali
ngtelephone numbersusing theon-
boar dcom puter &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. When
usingthephone, observetheleg al
re qu iremen tsforth ecount ryinwhic hyo uar e
cur rentl ydr ivi ng.
Re quirement s:
R The mobile phoneis con nectedto themulti‐
media system.
On- boar dcom puter:
4 Phone
The mostre cent telephon ecalls (dialed,
re cei vedand missed calls)aredispla yedon the
Phone menu. #
Toselect anentr y:swipe upwards ordown‐
wa rdson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
If th ereis onl yone telephone number
sa ve dto an entr y:thete lephon enumb er
will beselec ted. #
Ifth erear emu ltip letelephone numbers
sa ve dto an entr y:swipe upwards ordown‐ wa
rdson thelef t-hand Touc hCon trol to
select thedesir edtelephon enumb er. #
Press thelef t-hand Touc hCon trol.
The telephon enumb erwill bedialed.
The follo wing displa ysma yapp ear instead ofthe
te lephon enumb ersdialed:
R Please Wait...:th eapplication isstar tin g.Ifa
Blue tooth®
connecti ontothemobile phone
is no tes tablished, themenu forau thor izing
and conn ectin gamobile phonewillbedis‐
pla yedon themultimedia system
(/ page369).
R Updating data...:th ecall listis being upda‐
te d.
R Import ingContac ts...: con tacts arebei ng
im por tedfrom themobile phoneorast or ag e
medium.
Ac cep ting/r eject inganincom ingcall
Ve hicl eswith Head-up Display:when you
re cei veacall, theInc oming Callmessag ewill
appear ontheHead-up Display. 262
Instrument Displayand on-boar dcom puter