2020 MERCEDES-BENZ GLA SUV lock

X
Turn theSmart Keytoposition 0048inthe igni-
tion lock (Ypage 125).
X Vehicles
withastowage compartment
cover: pressthelower section ofcover 0043.
The stowage compartmentopens.
X Press incigarett elighter 0044.
Cigarette lighter0044will pop outautomati-
cally when theheating element isred-hot . 12
Vsockets
General notes X
Turn theSmart Keytoposition 0047inthe igni-
tion lock (Ypage 125).
The socket scan beused foraccessories with
a maximum drawof180 W(15 A).Acc essories
include suchitems aschargers formobile
phones.
If you usethesocket sfor long periods when
the engine isswitched off,thebattery maydis-
charge.
An emergenc ycut- out ensures thattheon-
board voltage doesnotdrop toolow. Ifthe on-
board voltage istoo low, thepower tothe
socket sis automatically cut.This ensures that
there issufficient powertostart theengine.
Socket inthe front center console X
Vehicles
withastowage compartment
cover: pressthelower section ofthe cover.
The stowage compartmentopens.
X Lift upthe cover ofthe socket . Socket
inthe rear passenger compart-
ment center console X
Pull thecover outbythe top ofthe handle
edge.
X Lift upthe cover ofthe socket .
Socket inthe cargo compar tment X
Lift upthe cover ofsocket 0043. Mercedes
meconnec t
General notes A
license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and
operational. Toregister, pressthe00D9 MB
Info callbutton .If any ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation ,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
Short lyafter successfully registeringwith the
service, auser IDand password willbesent to
you bypost.
USA only: youcan usethis password tolog
onto theMercedes meconn ectarea under
"Owners Online"athtt p://www.mbusa. com. Featur
es
261Stowage andfeatu res Z

Within
theframework ofthis service, you
receive aprofession aland reliable formofnav-
igation support withouthavingtoleave your
vehicle.
The custom erservice represen tativefinds a
suitable routedepending onyour vehicle's cur-
rent position andthedesired destinat ion.You
will then beguided livethrough thecurren t
route section.
Search andSend General
notes
i To
use "Search &Send", yourvehicle must
be equipped withMercedes meconn ectand
a navigation system.Additionally,a
Mercedes meconn ectservice subscript ion
must becomplet ed.
"Search &Send" isadestinat ionentryservice.
A destinat ionaddress foundonGoogle Maps™
can betran sferred viaMercedes meconn ect
direct lyto your vehicle's navigation system.
Specifying andsending thedestinat ion
add ress
X Go tothe website http://
<005A005A005A001100500044005300560011004A00520052004A004F00480011
0046[ omand enteradestina-
tion address intotheentryfield.
X To
send thedestinat ionadd ress tothe e-
mail address ofyour Mercedes mecon-
nect account: clickthecorr esponding but-
ton onthe website.
i Ex
ample:
If you select 'Sendto vehicle' andthen
'Mercedes- Benz',the destinat ionaddress
will besent toyour vehicle.
X Ifthe "Send" dialogwindow appears: in
the corr esponding fieldenterthe e-mail
address thatyouspecified whensettingup
your Mercedes meconn ectaccount .
X Click "Send".
i Inf
ormation onspecific comman dssuch as
"Address entry" or"Send" canbefound on
the website.
Calling updestinat ionadd resses
X Switc hon the ignition .
The destinat ionaddress isloaded intothe
vehicle's navigation system. A
display message appears,askingwhether
navigation shouldbestart ed.
X Select Yes Yes
byturn ing00790052007A orsliding 009500520096
the cont roller andconf irmwith 0098.
The system calculates theroute andsubse-
quently startsthe route guidance withthe
address entered.
i If
you select No No,
the address canbesaved
in the address book.
i If
you have sentmore thanonedestin ation
address, eachindividual destinationmust be
conf irmed separately.
i Dest
ination addresses areloaded inthe
same orderasthe order inwhich theywere
sent .
If you have multiple Mercedes- Benzvehicles
with Mercedes meconn ectand active
Mercedes meconn ectaccount s:
If multiple vehicles areregister edunder the
same e-mail address, thedestin ationwillbe
sent toall the vehicles.
Vehicle remoteopening You
canusethevehicle remoteopening ifyou
have unintentionally locked yourvehicle anda
replacement SmartKeyisnot available.
The vehicle canbeunlock edbythe Mercedes-
Benz Customer AssistanceCenter .
The vehicle canbeimmediately unlocked
remot elywithin fourdays ofthe ignition being
turn edoff. Afterthis time, theremot eunlock -
ing may bedelayed by15 to60 minutes .Aft er
30 days, thevehicle cannolonger be
unlock edremot ely.
X Contac tthe following servicehotlines :
R USA: Mercedes- BenzCustomer Assis-
tanc eCenter at1-8 00-FOR-ME RCedes
(1-8 00-367- 6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
You willbeasked foryour password.
X Return toyour vehicle atthe time agreed
upon withtheMercedes-B enzCustomer
Assist anceCenter. 266
Featur
esStowage andfeatu res

USA
only: alternatively, thevehicle canbe
opened via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i Vehicle
remoteopening isonly possible if
the corresponding mobilephonenetwork is
accessible.
Vehicle remoteclosing The
vehicle valetlocking featurecanbeused
when youhave forgotten tolock thevehicle
and youarenolonger nearby.
The vehicle canthen belocked bythe
Mercedes-Benz CustomerAssistance Center.
The vehicle canbeimmediately locked
remotely uptofour days after theignition was
last switched off.After thistime, valetlocking
may bedelay edby15 to60 minutes. After
30 days thevehicle cannolonger belocked
remotely.
X Contact thefollowi ngservice hotlines:
R USA: Mercedes-Benz CustomerAssis-
tance Center at1-800 -FOR-MERCedes
(1-800- 367-6372)or1-866 -990-9007
R Canada: Customer Serviceat
1-888 -923-8367
You willbeasked foryour password .
The next time youareinside thevehicle and
you switch onthe ignition, theDoors Locked Doors
Locked
Remotely Remotely
messagewillappea ron the multi-
function display.
USA only: alternatively, thevehicle canbe
locked via:
R the Intern et,under the"Owners Online"sec-
tion
R telephone applications (e.g.foriPhone ®
,
Android ®
)
To do this, youwillneed youridentification
number andpassword .
i The
vehicle valetlocking featureisavail a-
ble when therelevant mobilephonenetwork
is avail able anddata connec tionispossible .Stolen
vehiclerecove ryservice If
your vehicle hasbeen stolen:
X Notify thepolice.
The police willissue anumbered incident
report.
X This number willbeforwarded tothe
Mercedes-Benz CustomerAssistance Center
together withyour PIN.
The Mercedes-Benz CustomerAssistance
Center thentriestolocate thesystem. The
Mercedes-Benz CustomerAssistance Center
cont acts youand thelocal lawenforcement
agency ifthe vehicle islocated.
However, onlythelaw enforcement agency
is informed ofthe location ofthe vehicle.
i If
the anti-theft alarm system isactivated
for longer than30seconds, Mercedes me
connec tautomaticall ynotifies the
Mercedes-Benz CustomerAssistance Cen-
ter.
Vehicle HealthCheck With
theVehicle HealthCheck, theCustomer
Assistance Centercanprovide improved sup-
port forproblems withyour vehicle. Duringan
existing call,vehicle dataistransferred tothe
Customer Assistance Center.Thecustomer
service representative canusethereceived
data todecide whatkindofassistance is
required .You arethen, forexample, guidedto
the nearest Mercedes-Benz ServiceCenteror
a recovery vehicleiscalled.
If vehicle dataneeds tobe transferred during
an MB Info calloraRoad sideAssistance call,
this isinitiated bythe Customer Assistance
Center. Youwillsee theRoadside Assis‐ Roadside
Assis‐
tance Connected tance
Connected messageonthe multimedia
system display.Ifthe vehicle remote malfunc-
tion diagnosis canbestarted, theRequest Request
for vehicle diagnosis received. for
vehicle diagnosis received.
Start vehicle diagnosis? Start
vehicle diagnosis? message
appea rsinthe displa y.
X Confirm themessage withYes Yes.
X When theVehicle diagnosis: Please Vehicle
diagnosis: Please
start ignition start
ignition messageappears,turn
the SmartKey toposition 2in the ignition
lock (Ypage 125).
X When thePlease followtheinstruc‐ Please
followtheinstruc‐
tions received byphone andmove tions
received byphone andmove
your vehicle toasafe position your
vehicle toasafe position mes- Features
267Stowageandfeatur es Z

The
signal isnot detect edduring program-
ming. Comparable withCanadian law,some
U.S. garage dooropeners alsofeature a
"break".
Proceed asfollows:
R ifyou liveinCanada
R ifyou have difficulties programming the
garage dooropener (regardless ofwhere
you live) asyou follow theprogramming
steps.
X Press andhold oneofbutton s0044 to0085 on
the integr atedgarage dooropener.
Aft erashort time,indicator lamp0043lights
up yellow.
X Release thebutton .
Indicat orlamp 0043flashes yellow.
X Press button 0084ofgarage doorremote con-
trol 0083for two seconds, thenrelease itfor
two seconds.
X Press button 0084again fortwo seconds.
X Repeat thissequence onbutton 0084of
remote control0083 until indicator lamp0043
lights upgreen.
When indicator lamp0043lights upgreen:
programming isfinished.
When indicator lamp0043flashes green:pro-
gramming wassuccessful. Thenext step is
to synchron izethe rolling code.
X Release button0084ofremote control0083 of
the garage doordrive.
If indicator lamp0043lights upred: repeat the
programming processforthe correspon ding
button onthe rear-view mirror.Whendoing
so, vary thedistance between remotecon-
trol 0083and therear-view mirror.
The required distance between remotecon-
trol 0083and theintegr atedgarage door
opener depends onthe garage doordrive
system. Severalattemptsmight beneces-
sary. Youshould testevery position forat
least 25seconds beforetryinganother posi-
tion.
Problems whenprogramming
If you areexperienc ingproblems programming
the integr atedgarage dooropener onthe rear-
view mirror, takenoteof the following instruc-
tions:
R Check thetrans mitterfrequency usedby
garage doordrive remote control0083 and
whether itis supported. Thetrans mitterfre- quency
canusuall ybe found onthe back of
remote control0083 for the garage doordrive.
The integr atedgarage dooropener iscom-
patible withdevices thathave units which
operate inthe frequency rangeof280 to
433 MHz.
R Replace thebatteries ingarage doorremote
cont rol0083. This increases thelikelihood that
garage doorremote control0083 will trans mit
a stron gand precise signaltothe integr ated
garage dooropener.
R When programming, holdremote control0083
at varying distances andangles frombut-
ton s0044 to0085 which youareprogramming.
Try various anglesatadistance between
2and 8inches (5to20cm) oratthe same
angle butatvarying distances .
R Ifanother remotecontrol0083 isavailab lefor
the same garage doordrive, repeat the
same programming stepswiththisremote
cont rol0083. Before performin gthese steps,
make surethatnew batteries havebeen
installed ingarage doordrive remote control
0083.
R Note thatsome remote controlsonly trans -
mit foralimited amount oftime (theindica-
tor lamp onthe remote controlgoes out).
Press button 0084onremote control0083 again
before transmission ends.
R Align theanten nacable ofthe garage door
opener unit.Thiscanimprove signalrecep-
tion/ transmission.
Opening/clo singthegara gedoor Aft
erithas been programmed, theintegr ated
garage dooropener performs thefunct ionof
the garage doorsystem remote control.Please
also read theoperating instructions forthe
garage doorsystem.
X Turn theSmart Keytoposition 2in the igni-
tion lock (Ypage 125).
X Press button 0044,0087or0085 which youhave
programmed tooperate thegarage door.
Garage doorsystem withafixed code: indi-
cator lamp0043lights upgreen.
Garage doorsystem witharolling code:indi-
cator lamp0043flashes green.
The trans mitterwill trans mitasignal aslong
as the button ispressed. Thetrans mission Featur
es
271Stowage andfeatu res Z

is
halted afteramaxim umoften seco nds
and indic atorlamp 0043light sup yellow.
X Press button0044, 0087or0085 again ifnec es-
sary.
Clear ingthemem ory Make
surethatyouclear thememo ryof the
int egrat edgarage dooropenerbefor esellin g
the vehic le.
X Turn theSmar tKey toposit ion2in the igni-
tion lock (Ypage 125).
X Press andhold buttons 0044and 0085.
The indic atorlamp initially lightsup yellow
and thengreen .
X Release buttons 0044and 0085.
The memo ryof the integrat edgarage door
open erinthe rear- view mirroriscleare d. Comp
ass
Calling upthecomp ass 0043
Rear viewmirror
0044 Compass display
0087 Open ing
The com pass displays inwhich compass direc-
tion thevehic leiscurr entlytravelin g:N N,
NE NE,
E E,
SE SE,
S S,
SW SW,
W W
or NW NW.
To rec eive acor rectcom pass display reading,
the magn eticfield zonemust beset and the
com pass calibrat ed. Sett
ingthecomp ass X
Set your locationusing themagn eticfield
zon emaps (Ypage 273).
X Push aroun dpen intoopen ing0087for
approx imatelythr ee seco nds.
The magn eticfield zonecurr entlyselec ted
appears incom pass display 0044.
X To select thema gnetic fieldzone: pusha
roun dpen intoopen ing0087untilthe desire d
magn eticfield zoneis selec ted.
If, aft erafew seco nds,the display incom -
pass display 0044chan gesdirec tion,the mag-
net icfield zonehas been selected.
Calibr ating thecomp ass Not
es
In order tocalibrat ethe com pass correctly, do
the followin g:
R calibrat ethe com pass inthe open andnotin
the vicin ityofste elstr uct ures orhigh- volt-
age transm ission lines.
R switc hoff elect ricalconsumer ssuch asthe
climat econ trol, windsh ieldwipers orrear
window defroster.
R clos eall doors andthetailgat e.
Calibr ating
X Make surethatthereissuffic ientspace for
you todrive inacirc lewitho utimpedin g
tr affic .
X Swit chon the ignit ion.
X Push aroun dpin intoopen ing0087for
approx imatelysix seco nds,unt ilsymbol C C
is
shown incom pass display 0044.
X Dr ive your vehic lein afull circ leat approx -
imate ly3mph (5km /h) to6mph
(10 km/h).
When thecalibrat ionhas been successfully
com plete d,the curr entdirec tionisshown in
com pass display 0044. 272
Featu
resStowage andfeatures

Engine
compartm ent Hood
Imp ortant safety notes G
WAR
NING
If th ehood isunlat ched, itmay open up
when theveh icle isin mot ionand blockyour
view. Thereis arisk ofan acc iden t.
Nev erunlat chthehood while driving.Bef ore
ever ytrip, ens ure that thehood isloc ked. G
WAR
NING
When openingand closingth ehood ,it may
sudde nlyfall intoth eclo sed posit ion.Ther e
is arisk ofinjury topers onswith inran geof
mov emen tof thehood .
Open andclosethehood onlywhen noone
is with inits ran geofmov emen t. G
WAR
NING
Open ingthehood when theeng ineisove r-
heat edorwhen there isafir ein theeng ine
com partmen tcoul dexp ose you tohot gases
or other servicepro duct s.Ther eis arisk of
inj ury.
Let anove rheatedeng inecoo ldown before
open ingthehood .If th ere isafir ein the
eng inecom partmen t,ke ep thehood closed
and contactth efir edepar tment . G
WAR
NING
The enginecom partmen tcon tain smov ing
com ponents.Cert aincom ponents,suc has
th eradiat orfan ,may continue torun orstart
again sudde nlywhen theign ition isoff .
Ther eis arisk ofinjury.
If you needto do any work inside theeng ine
com partmen t:
R swit choff theign ition
R nev erreac hint oth earea whereth ere isa
risk ofdang erfrom mov ingcom ponents,
suc has thefan rotatio narea R
rem ove jewelry andwatc hes
R ke ep items ofclo thing and hair, forexam -
ple, away from mov ingpart s G
WAR
NING
The ignition syst emand thefuel inject ion
syst emwork underhigh voltage. Ifyou
to uch com ponentswhic hare unde rvolt age,
you couldget anelec tric shoc k.Ther eis a
risk ofinjury.
Nev ertouch com ponentsof theign ition sys-
te m or fuel inject ion syst emwhen theign i-
tio nis swit ched on.
To ens ure theflow offresh airthroug hth eair
ven tsint oth eveh icle interio r,please observe
th efoll owin gno tes(Y page 123):
Open ingthehood G
WAR
NING
Cert aincom ponentsin theeng inecom part-
men t,suc has theeng ine,radiat orand parts
of theexh aust system, canbecome very
hot .Wor kingin theeng inecom partmen t
pose sa risk ofinjury.
Wher eposs ible, lettheeng inecoo ldown
and touch onlythecom ponentsdesc ribedin
th efoll owin g. G
WAR
NING
When thehood isopen andthewind shield
wiper sare setinmot ion,you can beinjured
by thewiper linkage. Thereis arisk ofinjury.
Always switchoff thewind shieldwiper sand
th eign ition befo reopen ingthehood .
! Mak
esure that thewind shieldwiper sare
no tfold edaway from thewind shield.You
coul dot her wise damag eth ewind shieldwip-
ers orthehood . 274
Engine
compartm entMa intenance andcare

Exam
ple: eng ineoilcap
X Tu rn cap 0043cou nter-c lockwi seand remove
it.
X Add engineoil.
If the oille vel isat or below the MIN mark
on the oildi ps tick, add1.1 USqt(1.0 liter)
of eng ineoil.
X Re place cap 0043onthe fillerneck andturn
clo ckwi se.
Ensu retha tthe cap locks into place
sec urely.
X Ch eck theoille vel again wi th the oildi ps tick
(Y page 275 ).
Fur therinfo rma tionon eng ineoil
(Y page 338 ). Ch
eckin gand addi ngoth erservi ce
produ cts
Ch eckin gco olant leve l G
WA
RNING
The cooling system ispre ssu rize d,partic u-
la rly when the moto ris wa rm. Ifyo uop en
the cap,yo ucou ldbe sca lded ifhot coolant
sp rays out.The reisaris kof inju ry.
Let the enginecoo ldo wn befor eyo uop en
the cap.We arpro tecti veglove sand protec-
tive eyew earwh en openi ng. Open the cap
sl ow lyto release pre ssu re.
! The
coolant level mustonl ybe che cked
and correcte dwh en the enginehascoo led
do wn (coolant temp eratureund er104 ‡
(40 †).Ch ecki ngthe coolant level when the
coo lant temp eratureis ove r104 ‡(40 †)
can lead todama getothe engineorthe
eng inecoo ling system . X
Pa rk the vehicleon alevel surfa ce.
Onl yche ckthe coolant level when the vehi-
cle ison alevel surfa ce and theenginehas
coo led do wn.
X Tu rn the Sma rtKeyto positio n0048 inthe igni-
tio nlock (Ypage 125 ).
X Ch eck thecoolant temp eraturedisp layin
the instrument cluster .
The coolant temp eraturemu stbe below
104 ‡(40 †).
X Tu rn the Sma rtKeyto positio n005A
(Y page 125 )in the igniti onlock .
X Slo wlytur ncap 0043cou nter-c lockwi seand to
rel ieve exce sspre ssu re.
X Tu rn cap 0043furthe rcou nter-c lockwi seand
rem ove it.
If the coolant isat the level ofma rker bar
0087 inthe fillerneck when cold,the reis
eno ughcoo lant incoo lant exp ansion
tank 0044.
X Ifnece ssary,ad dcoo lant tha tha sbe en tes-
ted and appro ved byMe rced es-Benz.
X Re place cap 0043and turnit clo ckwi seasfar
as itwi llgo .
For furthe rinfo rma tionon coo lant, see
(Y page 339 ).
Win dshi eld wa she rsys tem G
WA
RNING
Ce rta incomp onents inthe enginecomp art-
ment, such asthe engine,ra diato rand parts
of the exhaust system ,can become very
hot. Workin gin the enginecomp artment
po ses aris kof inju ry.
Wh ere possi ble, letthe enginecoo ldo wn
and touchonl ythe comp onents descri bedin
the followi ng. En
gine compartmen t
277Mai ntenan ceand care Z

X
Clean sensors0043 ofthedriv ingsyst ems
wit hwate r,car sham pooandasof tclo th.
Clean ingtherea rview camera !
Do
notcle an thecam eralensand thearea
aroun dth erear view camerawithapower
washe r. X
Mak esure that theveh icle isat ast and still
and theSm artKey isin posi tion0048 inthe
ign ition lock.
X Open thecam eracover forcleanin gvia the
mult imed iasyst em(see Digital Oper ator's
Man ual).
X To clean therea rview camera:use clear
wate rand asof tclo thto cle an cam era
len s0043. Clean
ingtheexha ustpipes G
WAR
NING
The exhaust tailpipe andtailpipe trim can
bec ome veryhot .If you come intoco ntact
wit hth ese partsof theveh icle,you could
burn yours elf.Ther eis aris kof burn s.
Alwa ysbe part icular lycar eful andsuper vise
ch ildr enclosely aroun dth eex haust pipeand
th eex haust pipetrims .All ow these compo -
ne ntsto cool down before touch ingthem.
! Do
notcle an theex haust pipewithacid -
based cleanin gagen ts,suc has bat hro om
cle ane ror wheel cleane r.
! Mer
cedes‑AM Gveh icleswit hblac ktail -
pipes :blac kch rom etrims must notbe pol-
ishe dwit hach rom epolis has this will caus e
th em tolose their blac kshin e.For optimal
car e,thefac eplat essho uld berubbe dwit ha
light lyoiled clothaft ereve rycar wash. Com-
mer ciall yavailab leen gin eoils and careoils
are suitable foruse.
For heav iersoili ng,you can apply afin e
pain tworkpolis hwit hamic rofiber cloth.
Remo vetheex ces spolis hres idue afterpol-
ishin g.
Imp urities combin edwithth eeff ect sof road
grit and corrosiv een viron men talfactors may
caus eflas hrust tofor mon thesurf ace. You
can restore theorig inal shineof theex haust
pipe bycleanin git reg ularly, especiallyin win-
te rand afterwashin g.
X Clean theex haust pipewithacar epro duct
te sted and appr ovedby Mer cedes-Ben z. Int
erior car e
Clean ingthedis pla y !
For
cleanin g,do notuse anyofthefoll ow-
ing :
R alco hol-based thinn eror gaso line
R abras ivecleanin gagen ts
R co mm ercially- availab lehous eholdcle an-
ing agen ts
Thes emay damag eth edispl aysurf ace. Do
no tput pressur eon thedispl aysurf ace 284
Car
eMaintenan ceand care