2020 MERCEDES-BENZ G-CLASS ignition

R
Ifyo uuse thevo ice con trol system inan
emer gency your voice can chang eand your
te lephon ecall, e.g.anemer gency call,can
th er eb ybe unnec essarilydela yed.
R Famili arize yourself withth evo ice con trol
sy stem func tionsbef orest ar tin gth ejour ney.
R Com plywit hth eloading guidelines
(/ page92). Oper
ation Ov
ervie wof oper ation oftheVo ice Contr ol
Sy stem onthemu ltifunct ionsteer ing wheel The
Voice Cont rolSy stem isoper ational approx‐
imat elyth irty seco ndsafte rth eignition is
switc hedon. 1
Press thero ck er switc hup: £ star ts the
Vo ice Cont rolSy stem
2 Press thecon trol kn ob: 0063 switchesthe
sound offor on (ends theVo ice Cont rolSy s‐
te m)
Tu rn thecon trol kn ob up/do wn:increases/
decr eases thevo lume 3
Press thero ck er switc hup: 0061 makes/
accep tsacall
Pr ess thero ck er switc hdo wn: 0076 rejects /
end sa cal l(e nds theVo ice Cont rolSy stem) Conducting
adialog withth eVo ice Contr ol
Sy stem #
Tostar tor continue adialo g:on themulti‐
func tion steer ing wheel, press the£
ro ck er switc hup.
Yo ucan saya vo ice com mand afte ran
acou stic sign al. #
Tocor rect an ent ry:sa yth eCorrect ion
vo ice com mand . #
Toselect anentr yfrom theselecti onlist:
sa yth eline number orthecon tents. #
Tobrows eth eselecti onlist:sa yth eNext
or Back voice com mand . #
Tointerru pt thedia log: sayth ePause voice
com mand . #
Tocancel thedia log: sayth eCancel voice
com mand . Vo
ice Cont rolSy stem 225

R
The vehicle isstatio nary.
R The ignition isswitc hedonortheve hicle has
been star ted.
R The SDcardis inser ted(/ page31 7) or the
USB device isconnec ted(/ page31 9).
Mul timedi asy stem:
4 System 5
System Backup #
Select Import DataorExport Data.
Im por ting #
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta
or iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
% Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. #
Enterth efo ur -di git PIN. #
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Re
quirement s
To unlo ckthePIN:
R Ther eis an Interne tcon nect ion.
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e
(/ page256).
Multimedia system:
4 System 5
PIN Protec tion
Se tting thePIN #
Sele ctSet PIN. #
Entera fo ur -di git PIN. #
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e. Changing
thePIN #
Sele ctChang eSet tings. #
Enterth ecur rent PIN . #
Select Chang ePIN . #
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Select Change Setting s.
Co nfirm with thePIN. #
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select Unbloc kPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN. Mult
imed iasystem 255

%
Alternati vely,yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
4 System 5
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. #
Select Display Profile Select ion afterStart . #
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile #
Select GuestProfile orindividual profile 003B.
% Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon. Au
tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles areav aila‐
ble. #
Select Automat icSyn chron izat ion. #
Activate0073 ordeacti vate 0053 thefunc tion.
% Formor einf ormation aboutimpor ting/
ex por tinguser profiles (/ page256 ).
Cr eating auser profile
Multimedia system:
4 System 5
g Person alization
5 Create Profile #
Entera name. #
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on The
settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportingauser profile
Re quirement s:
R Ther eis an Interne tcon nection .
R AMer cedes meacco untexists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e.
Multimedia system:
4 System 5
g Person alization
5 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindi vidu alprofiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. #
Toimpor t:select Import Profiles from
Server.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. 256
Multimedia system

Pe
rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(/ page31 0).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule.
Multim ediasystem:
4 System 5
Soft ware Update
Au tomatic update #
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate #
Deact ivat e0053 Auto matic OnlineUpdate. #
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e #
Restar tth esy stem. Fu
nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,other wise the
secur ityofyour mult imed iasystem cann otbe
ensur ed.
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(/ page258).
As soon asan updat eis available fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (/page258) . If
th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
% Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning .
R Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automatic allyatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themultimedia system displa y.
Please consultaqu alif ied spec ialistwo rkshop to
re solv eth epr oblem. 258
Multimedia system

This
datais onl ytransf erredwhile thena vig ation
sy stem isactiv ein order toimprove it(e.g. soit
can continue func tioningwhen inatun nel). Mer
cedes mecalls Mak
ingacall viatheove rhead contr olpa nel
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally. 1
mebutt onforser vice, concier georinforma‐
tion calls
2 SOS buttoncover
3 SOS button #
Tomak eaMe rcedes mecall: press butt on
1. #
Tomak ean eme rgency call:press SOS
butt oncover2 brief lyto open. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system.
Using thevo ice dialog system youacc ess the
desir edser vice:
R Concier geSer vice (if th eser vice isactiv ated)
R Accid ent and brea kdo wnmana gement
(/ page30 7)
R Mer cedes-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle
R Near estaut hor ized Mercedes-Ben zCent er 30
4
Multimedia system

R
Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page305).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally.
Multimedia system:
4 Phone 5
ª Contac ts #
Call Mercedes meconnect.
The callismade.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display.
Then, youcan selectaser viceand becon‐
ne cted toaspec ialistat theMer cedes- Benz
Cus tomer Cent er. Ar
ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem entth eve hicle datais sent
and aMer cedes-Ben zCus tomer Cent er
em ployeedeals withyo ur appoin tment.The
inf ormat ionisthen sent toyour desi red
ser vice outle t.
This willcont actyouto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails. %
Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Givi ngconsent todata transf erdur ing a
Mer cedes mecall
Re quirement s:
R Aser vice callisact ive using themultimedia
sy stem ortheove rhead control panel .
If th ebr eakdo wnand Mercedes meconnect
Concier geser vices areno tactiv ated on
Mer cedes me,theDo you consent tothe tran s-
fer ofyour vehicle dataandthevehicle's posi-
tion tothe Mercedes- BenzCustomer Centerin
order toimprove theprocess ingofyour request?
messag eappear s. #
Select Yes.
The releva nt vehicle datais sent automati‐
call y.
Tr ansf erre ddata during aMer cedes mecall
The data trans ferred dur ing aMer cedes mecall
depends onwhic hser vice isselect edinthe
vo ice con trol system and whether Mer cedes me
con nect services areactiv ated. Multimedia
system 305

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e308) ormanuall y(/ page309 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency call
intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin the media display:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 308
Multimed iasystem

Re
mo ving the rear displa yfrom theconsole &
WARNIN GRisk ofinju rythro ugh dis‐
pla ysmount edintheve hicle
The rear displa ysins talled intheve hicle
could injureth ere ar seat occupant s,for
ex am ple inthefo llo wing situat ions:
R Dur ing heavybrakin g
R Sudden chang eof dir ect ion
R Intheeve ntofan acci dent #
Remo vethere ar displa ysfrom theve hi‐
cle eac htime afte rusi ng and stor e
saf ely. #
Press butt on3 and remo verear displa yfo ot
2 from console 1.
Swi tching are ar displa yon/ off
Ac tiv atin g #
Swi tchon thepo we rsupp lyor theignition
using thest ar t/ stop butt on(/ page12 9). #
Press and hold button5 onthere ar displa y
unt ilth esymbols attheside light up
(/ page339).
Dur ing thech argin gpr oce ssach argin gsym‐
bol appear sat theto plef tof thest atus line. #
WhentheRe ar Seat Entertai nment Sys‐
te m isuse dfo rthe firs ttime orafte ra
re se tto thefa ct or yse ttings: selectth e
sy stem languag e. #
Setth ede vice searchnam e.
% The device nameconsi stsof between 3and
16 charact ers. The rear displa yshave differ‐
ent names.
Swi tching off #
Press and hold button5 onthere ar displa y
fo rabo utthre esecon ds(/ page339).
Media playbac kis ended andmustbe restar‐
te dwhen itis switc hedon.
% When theve hicle ignition isswitc hedoff,th e
re ar displa ysarealso switched off. Multimedia
system 34
1