2020 MERCEDES-BENZ E-CLASS WAGON towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Mer cedes-Ben zGenuine Parts ... ...................2 1
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Ca rgocom partmen t... ................................... 74
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 80
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 84Ro
ller sun blinds ...........................................8 9
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ..................................... 93
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......93
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....94
St eer ing wheel ............................................ 106
Eas yentr yand exitfeatur e.........................1 08
Oper ating thememor yfunc tion .................. 109
St ow agear eas .............................................1 10
Cup holder.................................................. 122
Ashtr ayand cigarette light er.......................1 24
Soc kets ........... ............................................ 125
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..127
Ins talling andremo ving thefloor mats ........ 129 Light
andvisibili ty................................... 130
Ext eriorlighti ng............. .............................130
Int erior ligh ting ........................................... 135
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 136
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140 2
Contents

Oper
ating thesun visor s... .......................... 143
Ar ea perm eable toradio wav eson the
winds hield.................................................. 144
Infr ared-r eflectiv ewindshi eldfunction ........ 144 Clim
atecontr ol........................................ 145
Ov ervie wof climat econt rolsy stems ..........1 45
Oper ating theclimat econ trol system ......... 146 Dr
ivin gand parking ................................. 152
Dr iving ............ ............ ........................ ........152
DY NA MIC SELE CTswitc h... ............... ..........1 62
Au tomatic transmiss ion.................... .......... 164
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........168
Re fuel ing...... ............................................... 168
Pa rking .......................................................1 70
Dr iving anddriving safetysy stems .............1 80
Ve hicle towing instruct ions .........................2 36 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................237
Ins trument Displayove rview .......................2 37 Ov
ervie wof thebutt ons onthesteer ing
wheel ..........................................................2 38
Oper ating theon- boar dcom puter.............. 238
Se tting thedesign ....................................... 240
Se tting thear ea foradd itional values .........2 40
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ........... 241
Ad jus ting theins trument lighting ................2 42
Menus andsubmenus ................................. 242
Hea d-up Display ............ .............................249 Vo
ice Contr olSy stem .............................. 251
No teson oper ating safety................ ...........2 51
Oper ation .......................................... ......... 252
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...253
Essenti alvoice com mand s.........................2 54 Multimedia
system .................................. 266
Ov ervie wand oper ation .................. ............ 266
Sy stem settings .............................. ............ 275
Fit &Hea lthy <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 287
Na vig ation .......................................... ........289
Te lephon e........................................ ...........3 14 Online
andInterne tfunctions ..................... 338
Media ......................................................... 343
Ra dio .......................................................... 356
Sound .........................................................3 64 Maint
enanc eand care..... ........................ 366
ASS YSTPL US service interva ldispla y........ 366
En gine compartment .................................. 367
Cleanin gand care.......................................3 74 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 384
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 384
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 384
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 390
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 396
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 400 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 404
No teson noise orunusua lhandling char‐
act eristic s...................................................4 04
No teson regular lyinsp ecting wheels and
tir es ............................................................ 404
No teson sno wch ains ................................ 405 Con
tents 3

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
384
3 mebutt onand SOS button →
332
4 Checking and adding operatingfluids →
439
5 Tow- star tin gand towing away →
397
6 Flat tire →
384
7 Startin gassis tance →
394 8
Haza rdwa rning lam ps →
132
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
168
A Tow- star tin gand towing away →
397
B Tire -cha ngeto ol kit →
427
C TIREFIT kit →
386 At
aglanc e– Em erge ncie sand brea kdo wns 19

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
fr om theve hicle infront, forve hicle speed and
fo rbr aking ingood time. Themaximu mper missi ‐
ble spee dals odepe ndsonfact or ssu ch asthe
ro ad sur face and traf fic condi tions. Sy
stem limit s
Te mp orar yspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e.
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadjus tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin afue l-saving, com ‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Ro ute-based speedadap tatio ncan beconf ig‐
ur ed inthemultimedia system (/ page19 9).
The follo wing routeeve nts areta ke nint o
acco unt:
R Bend s
R T-int ersect ions,tr af fic cir cle sand tollst a‐
tio ns
R Turnsand exits 19
8
Driving and parking

*
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfunc tion #
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. #
Release thebr ak epedal.
Deactiv atingtheHOLD function #
Depr esstheacceler ator pedal topull away.
or #
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R The transmission isswitc hedtoposition 005D.R
The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
In thefo llo wing situat ions,th eve hicle isheld by
tr ans missi on positio n005D and /or bytheelectr ic
par king brak e:
R The seat beltisunf astened andthedr iver's
door isopened.
R The vehicle isswitc hedoff.
R Ther eis amalfunction inthesy stem orthe
po we rsupp lyis insuf ficie nt. AI
RBO DY CONT ROL AIR
BODY CONT ROLfun ction
AI R BO DY CONTR OLisan air suspe nsion system
wit hva riable dampingfo rim prov ed driving com‐
fo rt.The all-r ou nd leve lcon trol system ensur es
th ebes tpossible suspension andconstant
gr ou nd clea rance, evenwi th aladen vehicle.
When driving atspeed, theve hicle islowe red
aut omat icallyto improve driving safetyand to
re duce fuelconsum ption. Youalso have the
op tion ofmanuall yadjus tingtheve hicle leve l. Dr
ivin gand parking20
7

Be
sureto obser vethesy stem limit ations of
Ac tiveLa ne Keeping Assist. #
Press butt on2.
If indicat orlam p1 lights up,ActiveLa ne
Ke eping Assistis activ ated, thelane mark‐
ings aresho wnaslight intheassis tance
gr ap hic. Whe nAc tiveLa ne Keeping Assistis
activ e,thelane marking sar esho wningreen
in theassis tance grap hic. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page396) andthe
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 397). 236
Driving andparking

To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay. Fo
rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. 396
Breakdo wnassis tance

To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page396). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D.
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e398). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. *
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page43 7). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page400). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page72 ). Br
eakdo wnassis tance 39
7