2020 MERCEDES-BENZ E-CLASS WAGON tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Mer cedes-Ben zGenuine Parts ... ...................2 1
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Ca rgocom partmen t... ................................... 74
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 80
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 84Ro
ller sun blinds ...........................................8 9
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ..................................... 93
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......93
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....94
St eer ing wheel ............................................ 106
Eas yentr yand exitfeatur e.........................1 08
Oper ating thememor yfunc tion .................. 109
St ow agear eas .............................................1 10
Cup holder.................................................. 122
Ashtr ayand cigarette light er.......................1 24
Soc kets ........... ............................................ 125
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..127
Ins talling andremo ving thefloor mats ........ 129 Light
andvisibili ty................................... 130
Ext eriorlighti ng............. .............................130
Int erior ligh ting ........................................... 135
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 136
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140 2
Contents

Oper
ating thesun visor s... .......................... 143
Ar ea perm eable toradio wav eson the
winds hield.................................................. 144
Infr ared-r eflectiv ewindshi eldfunction ........ 144 Clim
atecontr ol........................................ 145
Ov ervie wof climat econt rolsy stems ..........1 45
Oper ating theclimat econ trol system ......... 146 Dr
ivin gand parking ................................. 152
Dr iving ............ ............ ........................ ........152
DY NA MIC SELE CTswitc h... ............... ..........1 62
Au tomatic transmiss ion.................... .......... 164
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........168
Re fuel ing...... ............................................... 168
Pa rking .......................................................1 70
Dr iving anddriving safetysy stems .............1 80
Ve hicle towing instruct ions .........................2 36 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................237
Ins trument Displayove rview .......................2 37 Ov
ervie wof thebutt ons onthesteer ing
wheel ..........................................................2 38
Oper ating theon- boar dcom puter.............. 238
Se tting thedesign ....................................... 240
Se tting thear ea foradd itional values .........2 40
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ........... 241
Ad jus ting theins trument lighting ................2 42
Menus andsubmenus ................................. 242
Hea d-up Display ............ .............................249 Vo
ice Contr olSy stem .............................. 251
No teson oper ating safety................ ...........2 51
Oper ation .......................................... ......... 252
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...253
Essenti alvoice com mand s.........................2 54 Multimedia
system .................................. 266
Ov ervie wand oper ation .................. ............ 266
Sy stem settings .............................. ............ 275
Fit &Hea lthy <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 287
Na vig ation .......................................... ........289
Te lephon e........................................ ...........3 14 Online
andInterne tfunctions ..................... 338
Media ......................................................... 343
Ra dio .......................................................... 356
Sound .........................................................3 64 Maint
enanc eand care..... ........................ 366
ASS YSTPL US service interva ldispla y........ 366
En gine compartment .................................. 367
Cleanin gand care.......................................3 74 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 384
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 384
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 384
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 390
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 396
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 400 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 404
No teson noise orunusua lhandling char‐
act eristic s...................................................4 04
No teson regular lyinsp ecting wheels and
tir es ............................................................ 404
No teson sno wch ains ................................ 405 Con
tents 3

1
Steer ing wheel gearshif tpaddles →
166
2 Comb inationswit ch →
131
3 Instrument Display →
237
4 DIRECT SELECT leve r →
164
5 Media display →
266
6 Start/ stop butt on →
153
7 Calls upthemain functions →
270
8 Climat eco ntro lsy stems →
145
9 Glovebox →
112
A Haza rdwa rning light s →
132
B Stow agecom partment →
112
C Touc hpad →
267
D Control kn ob forvo lume andswitc hingsound
on/ off →
266
E Swit ches themultimedia system on/ off →
266
F Lowe rsthere ar seat head restra int →
99
G ECOstar t/ stop funct ion →
161 H
ActivePa rking Assist →
223
I Setstheve hicle leve l →
209
J DYNA MIC SELE CTswitc h →
163
K PASSENGER AIRBAGind icat orlam p →
45
L Control pane lfo rmulti media system →
238
M Adjus tsthesteer ing wheel mechanicall y →
106
N Adjus tsthesteer ing wheel electrically →
107
Swi tches thesteer ing wheel heateron/ off →
107
O Oper ating group:
On-boar dcom puter →
238
Cr uise control →
192
Ac tiveDis tance AssistDIS TRONI C →
195
P Diagno stics con nection →
26
Q Open sth ehood →
368
R Elect ric pa rking brak e →
177
S Light switch →
130
T Control pan elfor: At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
384
3 mebutt onand SOS button →
332
4 Checking and adding operatingfluids →
439
5 Tow- star tin gand towing away →
397
6 Flat tire →
384
7 Startin gassis tance →
394 8
Haza rdwa rning lam ps →
132
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
168
A Tow- star tin gand towing away →
397
B Tire -cha ngeto ol kit →
427
C TIREFIT kit →
386 At
aglanc e– Em erge ncie sand brea kdo wns 19

Diag
nostics connec tion
The diagn ostics conn ection ison lyinte nde dfo r
th econ nect ionofdiagnos ticdevices ataqu ali‐
fi ed specialis two rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect equipme nttoadiagn ostic s
con nectionin theve hicle, itma yaf fect the
oper ation ofvehicle systems.
As are sult, theoper ating safetyof theve hi‐
cle could beaffect ed. #
Onlyconnect theve hicle diagnos tics
conn ection todevices whichha ve been
te sted withre ga rd totheir use and are
con sider edsafe. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal. This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Alw aysha ve thefo llo wing workcar ried out on
yo ur vehicle ataqu alif ied spec ialistwo rkshop:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work
R Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s 26
Gener alno tes

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Em erge ncy Tensi on‐
ing Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Dr
iver' sai rba g,front
pa sse nger airba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact PRE-S
AFE®
Im pul se
Side Side
impact The
front passeng erairb agcan onlybe depl oyed
in an acciden tif th ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during th
ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 45). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing . R
Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. Occupant
safety 35

Modif
iedEmer gency Tensi oni ng Device sma y
be deploy ed unint entionall yor notfunc tion
as intended. #
Nevermodify theseat belts, Emergency
Te nsi oni ng Device s,sea tbe ltanc ho‐
ra ge sor seat beltretract ors. #
Makesur eth at theseat belts areno t
damag ed,areno two rnand arecle an. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts that areappr ovedfo ryo ur
ve hicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐ at
ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.
* NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. #
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Fa
stening andadjust ing seat belts If
th eseat beltispulled quickl yor shar ply, the
seat beltretract orlock s. The seat beltstra pcan‐
no tbe pulled outanyfur ther. #
Alw ayseng ageseat belttongu e2 ofthe
seat beltintoseat beltbuckle1 ofthecor‐
re sponding seat. #
Press and hold theseat beltoutle tre lease
and slide seatbeltoutle t3 intoth edesir ed
position . #
Letgo oftheseat beltoutle tre lease and
ens ureth at seat beltoutlet3 locksinto
posit ion. 38
Occupant safety

th
ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 45).
* NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. Pr
otection bytheair bags Dep
endingontheacciden tsituation ,an airbag
ma ysupplement thepr otect ion offere dby acor ‐
re ctly fastened seatbelt. &
WARNIN GRisk ofinju ryor deat hdue to
inc orrect sea tpos ition
If yo ude viat efrom thecor rect sea tpos ition,
th eairbag cannotper form itsintended pro‐
te ctiv efuncti onand deployme ntma yev en
cause further injur ies.
In order toavo idrisk s, eac hve hicle occupant
mus talw aysmak esur eof thefo llo wing:
R Fasten seat belts correctly .Pr egna nt
wo men mustta ke par ticular careto
ensur eth at thelap belt neverlie sacr oss
th eabdomen.
R Adoptth ecor rect sea tpos ition and keep
as faraw ay as poss iblefrom theairbags.
R Obser vethefo llo wing informatio n. #
Alw aysmak esur eth at ther ear eno
objec tsbetween theairbag andvehicle
occupant. To
avo idtherisk sre sulting from thedeplo yment
of an airbag, eachve hicle occupant must
obser vethefo llo wing informatio nin par ticular :
R Beforest ar tin gyo ur jour ne y,adjus tyo ur seat
co rrect ly;th edr iver's seat andfront
passeng erseat should bemo vedas farbac k
as possi ble.
When doingso,alwaysobser vetheinf orma‐
tion onthecor rect driver's seatpos ition
(/ page 93).
R Only holdthesteer ing wheel bythesteer ing
wheel rim. This allows theairbag tobe fully
deplo yed.
R Alw ayslean agains tth eseat backres twhen
th eve hicle isin mo tion. Donotlean forw ards
or agains tth edoor orside windo w.Youma y
ot her wise beinthedeplo yment area ofthe
airbag s.
R Alw ayske ep your feet on thefloor .Do not
put your feet on thecoc kpit, forex am ple. Oc
cupan tsaf ety 41