2020 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

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NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cand the
HOLD functio nar edea ctivated.
R The 360° Camer aor there ar vie wcam erais
swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blow erforth eve ntil ation/he ating is
sw itched off. R
The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle, other wise
th eta ilg atecould openunintentio nally.
R Incar washes withacon veyo rsy stem: neu‐
tra l005C iseng aged.
% Incar washes withacon veyo rsy stem: ifyo u
wo uld liketo lea vetheve hicle while itis
being washed, makesur eth eSmar tKey is
locat edintheve hicle. Theparkposition 005D
is other wise automaticall yeng aged.
% If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. Inf
ormat iononusing apo we rwa sher &
WARNIN GRisk ofacci dent whenus ing
hig h-pr essurecle ani ng equipm entwith
ro und -spr ay nozzl es
The waterje tfr om aro und -spr ay nozzl e(d irt
gr ind er) maycau sedama getotires and sus‐
pe nsi on components that isno tvisi ble.
Com ponentsdamag edinthis wa yma yfa il
une xpec tedly. #
Donotus ehigh- pres su re cle ani ng
eq uipme ntwith round -spr ay nozzl esto
cle an your vehicle. #
Damag edtires orsuspension compo‐
nent smus tbe replaced immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R Keep theSmar tKey atleas t10 ft(3 m) away
fr om theve hicle. Other wise theta ilg ate
could openunintentio nally.
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle. Maint
enance andcare37
5

R
Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il.
Maint ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno texc eed 124°F
(60 °C).
R Obse rveth einf ormation onthecor rect dis‐
ta nce intheeq uipment manufacturer'soper‐
ating instruction s.
R Donotpoint thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar tssuc has tires, slits,
electr icalcom ponents, batteries, light bulbs
and ventil ation slot s. Wa
shing theve hicl eby hand Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .Ta ke car eno tto point
th ewa terje tdir ectl yto wa rdsth eair inle t
gr ille belo wthehood. 37
6
Maint enance andcare

No
teson paint work/ma tte finish paint workcar e Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding paintworkdam age
Pa intw ork R
Insect remains: soakwithinsect remo verand rinse offth e
tr ea tedar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Tree resin, oils, fuels andgreases: remo veby rubbing gen‐
tl y wi th aclo thsoak edinpe troleum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam pclo thand
cle an water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Remo vedirtimmediat ely, wher epossi ble. Maint
enanceand care37
7

Cleani
ngand careA voiding paintworkdam age
Mat tefinish
Onlyuse carepr oducts approvedfo rMer cedes-Benz. R
Donotpoli shtheve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothelat estengi‐
neer ingstandar ds.
R Donotuse carwash progr ams withafinal hotwa xtrea t‐
ment.
R Donotus epa int cleane rs,buf fing orpolishi ng prod ucts ,
gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out ataqu alif ied
spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐ wo
rkcar e"(/ page 377). The yal so app lyto
matt edecor ativefo ils. 37
8
Maint enance andcare

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. Maint
enance andcare37
9

No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact wit
hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. Obser
vethefo llo wing informa tion: No
teson cleaning andcareA voiding vehicl edamag e
Wheel s/rims
Usewaterand acid-free whee lclea ners. R
Donotuse acidicwhee lclea nersto remo vebrak edus t.
This could damag ewheel boltsandbrak ecom ponen ts.
R Toavoid corrosion ofthebr ak ediscs andbrak epads, drive
th eve hicle fora fe w min utes afte rclea ning beforepar king
it. The brak ediscs andbrak epa dswarm upand dryout .
Wi ndo ws
Cleanwindowsinside andouts idewithadam pclo thand with
a cle anin gag ent recomme ndedforMer cedes-Benz. Do
notuse dryclo thsor abr asiv eor sol vent-ba sedcleani ng
ag ents tocle an theinside ofwindo ws.
Wi per blades
Foldout thewiper blades andclean them using adam pclo th.D ono tclean thewiper blades tooof ten. 38
0
Ma intena nce and care

No
teson cleaning andcareA voiding vehicl edamag e
Ext erior lighting
Cleanthelenses withawe tsp ong eand mildcle ani ng agent,
e.g .car shampoo. Onl
yuse cleaning agents orcleaning clothsth at aresuit able
fo rpla stic lens es.
AIRP ANEL
Ifth eve hicle isvery dus tyor ther ear esalt deposits inthe
AIR PANEL mechanics, theadjus tmentra ng eof theshutt ersin
th era diat orgrill ma ybe restrict ed.
R Swi tchon theignition ,and theshutt ersopen automati‐
call yaf te rapp roxima tely 12 0seconds .
R Clean thebear ingpoint sof theshutt erswit hapo we r
wa sher . When
usingapo we rwa sher ,maint ainaminimum distance of
11 .8 in(30 cm).
Se nso rs
Cleanthesensor sin thefront and rear bum perand inthe
ra diat orgrill wit hasof tclo thand carsham poo. When
usingapo we rwa sher ,maint ainaminimum distance of
11 .8 in(30 cm).
Re ar vie wcamer a
and 360°Camer a R
Open thecamer aco verwit hth emultimedia sys‐
te m( / page 221) .
R Use cleanwa terand asof tclo thtocle an thecamer alens. Do
notuse apo we rwa sher .
Ta ilpip es
Cleanwithaclean ingagent recomme ndedforMer cedes-
Benz, especiallyin thewint erand afte rwa shing theve hicle. Do
notuse acidic cleaning agents. Maint
enance andcare38
1

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. 382
Maintenanc eand care