2020 MERCEDES-BENZ E-CLASS WAGON service

#
Mak esur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther vehicle star ts howe ver,Smar tKey 1
mus tbe locat edinmar kedspace 2during
th eent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop. If
th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
% This function isno tav ailable inall coun tries.
If yo ust ar tth eve hicle viayour smar tphon e,the
pr ev iousl yselec tedair con dition ingadjus tment
is activ e.
En sur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked. R
The fuel tank issu fficien tly filled.
R The star terbatt eryis suf ficie ntly charge d.
% Youcan also setth ete mp eratur ewit hyo ur
smar tphon e.Info rm atio non Mer cedesme
con nectand other services: https://
www .mercedes.me
This funct ionisno tav ailable forall model s.
Char ging thebat tery bef orecommencing
yo ur jour ney
% This function isno tav ailable inall coun tries.
If th eve hicle batteryis disc harged, youre cei vea
messa geon your smar tphon e.Youcan then
st ar tth eve hicle withth esmar tphon eto charge
th ebatt ery. The vehicle isaut omaticall y
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly filled. 15
4
Driving and parking

Inf
orma tion ondetectin gda ma geon a
pa rked vehicl e If
acolli sion isde tected whe nth eto w- aw ay
alar misarmed onaloc kedve hicle, youwill
re cei veano tificat ion inthemultimedia system
when youswit chon theignition .
Yo uwill recei veinformatio nabout thefo llo wing
point s:
R The area oftheve hicle that ma yha ve been
damag ed.
R The forc eof theim pact.
The follo wing situat ionscanlead toinadv ertent
acti vatio n:
R The parked vehicle ismo ved, e.g. inatw o-
st or yga rage .
% Dea ctivateth eto w- aw ay alar minorder to
pr eve ntina dvertent acti vatio n.Ifyo udeac ti‐
va te theto w- aw ay alar m,damag ede tection
wi llal so be dea ctivated.
% Inthecase ofsevere batt erydisc harging,
th efunc tion forde tecting damag eon a pa
rked vehicle isaut omaticall ydeactiv ated
to facil itat eth ene xt engine star t.
Sy stem limit s
De tection maybe restrict ed inthefo llo wing sit‐
uation s:
R The vehicle isdamag edwithout impact, e.g.
if an outside mirroris torn offor thepaint is
damag edbyake y.
R Impact occur sat low speed .
R The electr icpar king brak eis no tappl ied. No
teson par king theve hicl efo ran extended
per iod If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdama gethro ugh disus e.
The 12Vbatt eryma yalso beimpair edordam‐
ag ed byhea vydisc harging.
% Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
% This function isno tav ailable forall model s.
If standb ymode isact ivat ed, energyloss willbe
min imiz eddur ing ex tende dpe riods ofnon- oper‐
ation.
St andb ymode isch aract erize dby thefo llo wing:
R thest ar terbatt eryis preser ved.
R themaximum non-opera tionaltime appear s
in themedia display.
R thecon nect iontoonline services isint erru p‐
te d.
R theAT A(anti-t heftal ar m system) isno tav ail‐
able.
R theint erior motion sensor andtow- aw ay
alar mfun ction sar eno tav ailable.
R thefunc tion forde tecting damag eon a
pa rked vehicle isno tav ailable. Dr
ivin gand parking 17
9

#
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Obser
vetheleg alrequ iremen tsforth ecount ry
in whic hyo uar ecur rently drivi ng when operat‐
ing theon- boar dcom puter.
% The on-boar dcom puterdispla yswill appear
on themultifunc tiondispla y(/ page24 1). Th
eon -boa rdcom puteris oper ated using left-
hand Touc hCon trol 2 and thelef t-hand back/
home button1.
When theon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lswillsou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
The follo wing menusareav ailable:
R Service R
DriveA ssist
R Trip
R Navi gation
R Radio
R Media
R Phon e
R Head -upDisp.
R Vehicl eswith anIns trument Displayin
th eWi des cree nCo ckpit: Desi gns
The menu scan becalled up from themenu bar
on themultifunc tiondispla y. #
Tocall upthemenu bar:press backbutt on
on thelef t1 until themenu barisdis‐
pla yed.
% Ve
hicl eswithout Activ eDi stance Assist
DI ST RO NIC :pr ess the00E2 buttontocal l
up themenu baroftheon- boar dcom puter. Ins
trument Displayand on-boar dcom puter 239

Ad
jus tingthe inst ru men tlighti ng #
Turn brightn esscontrol 1 upordown.
The lightin gof theIns trument Displayand in
th econ trol element sof theve hicle interior is
adjus ted. Menus
andsubmenu s Calling
upfunctions ontheSer vice menu of
th eon-boa rdcom puter On-boar
dcom puter:
4 Service #
Toselect afunction: swipeupwards or
do wn wardson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
Fu nctio nson theServ icemenu:
R Messag ememor y(/ page44 7)
R Tire s:
- Che ckthetir epr essur ewit hth etir epr es‐
sur emonit or(/ page41 0)
- Restar tth etir epr essur emonit or
(/ page41 1)
R ASSYST PLUS:call uptheser vice duedate
(/ page366)
R Vehicl eswith aWi des cree nCo ckpit :Co ol-
ant: coolanttemp eratur edispla y
R Engine OilLevel: engine oilleve l Callin
gup displa yson theAssis tance menu On
-bo ardcom puter:
4 DriveA ssist
% Ve
hicl eswith anIns trument Displayin
th eWi des cree nCo ckpit: whenyo uha ve
th edesign setto Progressive ,yo ucan view
th eassis tant displ ayinthelef t-hand area of
th eIns trument Display.
The follo wing displa ysareav ailable ontheAssis‐
ta nce menu :
R Assi stant displa y
R Attentio nleve l(/ page22 7) #
Toswitc hbe tw een thedisp lays :sw ipe
up wa rdsor down wardson thelef t-hand
To uc hCon trol. 24
2
Instrument Displayand on-boar dcom puter

or
iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
% Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. #
Enterth efo ur -di git PIN. #
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Re
quirement s
To unlo ckthePIN:
R Ther eis an Interne tcon nect ion.
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e
(/ page283). Multimedia
system:
4 System 5
PIN Protec tion
Se tting thePIN #
Sele ctSet PIN. #
Entera fo ur -di git PIN. #
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e.
Changing thePIN #
Sele ctChang eSet tings. #
Enterth ecur rent PIN . #
Select Chang ePIN . #
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Select Change Setting s.
Co nfirm with thePIN. #
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a sing
le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select Unbloc kPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
% The availabilit yof this func tion iscoun try
depen dentandmayno tbe available inyour
co unt ry.
Alt ernati vely,yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
4 System 5
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. 282
Multimed iasystem

#
Select Disp layPro file Sel ectio nafte rStart. #
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile #
Select GuestProfile orindividual profile 003B.
% Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles areav aila‐
ble. #
Select Automat icSyn chron izat ion. #
Activate0073 ordeacti vate 0053 thefunc tion.
% Formor einf ormation aboutimpor ting/
ex por tinguser profiles (/ page283 ). Cr
eating auser profile
Multimedia system:
4 System 5
g Person alization
5 Create Profile #
Entera name. #
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportingauser profile
Re quirement s:
R Ther eis an Interne tcon nection .
R AMer cedes meacco untexists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e. Multimedia
system:
4 System 5
g Person alization
5 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindi vidu alprofiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. #
Toimpor t:select Import Profiles from
Server.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. #
Select Yes.
Use rpr ofiles areim por ted. #
Toexpor t:select Export Profiles tothe
Server.
User profiles areex por ted.
% Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Multimedia
system 283

Multimedia
system:
4 Navigation #
Tosho w:swipe lefton theto uc hpad orthe
To uc hCon trol.
or #
Slid eth econ troller tothelef t. #
Tohide: swiperight ontheto uc hpad orthe
To uc hCon trol. or #
Slid eth econ troller totheright.
% Tosho wor hide lowe rmenu leve ls, swipe or
slide tothelef tor right asman ytimes as
necessar y. Des
tinat ion entry Ent
ering aPOI oraddress &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Me rcedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
Mult imed iasystem:
4 Navigation #
Sho wthena vig ation menu. #
Select ªEnter Dest ination . 290
Multimedia system

#
Select Yes.
The service statio nsear chstar ts.The availa‐
ble servicest atio nsalon gth ero uteor inthe
vicinity oftheve hicle's current positio nar e
di spl ayed. #
Select theser vice statio n.
The servicest atio naddr essisdispla yed. #
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The selected ser vicest atio nis setas ades ti‐
nat ion.Ro uteguidan cebegin s.
or #
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th eselect ed
ser vice statio nis setas ane wdes tinatio n.
The prev ious destination andallintermediat e
des tination sar edele ted. Ro uteguidan ceto
th eser vice statio nbegin s.
Set asNex tWay Point:theselect edser vice
st atio nis setas thene xt int ermediat edes ti‐
nation .Ro uteguidan cebegin s. Ro
uteguidanc e No
teson rout eguidanc e &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
will bedistract edfrom thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Ro uteguidan cebegin son ce aro utehas been
calc ulated. The
road and traf fic ru les and regulations always
ha ve prior ity ove rmulti mediasy stem driving
ins truction s.
The follo wing drivin gins truct ions canbeused:
R Navig ation announcements
R Routeguidan cedispl ays
R Lane recomme ndations
If yo udo notfo llo wthedr iving instruction sor if
yo ulea vethecalculat edroute, ane wrouteis
calc ulatedaut omat ically.
Dr iving instructi ons maydi ffer from theactual
ro ad and traf fic condi tions if:
R The routeis div erted
R The direction ofaone-w aystre et has been
ch ang ed
Fo rth is reason ,yo umus talw aysobser veroad
and traffic ru les and regulations during your
jo ur ne yas wellas thepr eva iling traffic condi ‐
tions .
The routema ydif ferfr om theideal routedue to
th efo llo wing:
R Roadw orks 300
Multimedia system