2020 MERCEDES-BENZ E-CLASS SALOON service

#
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther vehicle starts ho wever,th eke y1
must be located in the mar ked space 2dur‐
ing the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop. If
th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
R The star ter battery is suf ficiently charge d. Charging
thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
St arting theve hicle (Remo teOnline) &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. Driving and pa
rking 157

#
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y.#
Close fuel filler flap 1.
% Close the fuel filler flap before locking the
ve hicle. Ad
Blue ®
(vehicles with a diesel engine on ly) Note
s onrefilling AdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once. Obser
vethe no tes on operating fluids
(/ page 355).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. 176
Driving and pa rking

To
pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
Ad Blue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Driving and pa
rking 17 7

obs
tacles su chas curbs under or in the
immediate vicinity of the body. #
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On gradients, turn the front wheels so that
th eve hicle will rollto wa rdsth eke rb if it
st arts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 170). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the sliding
sunroof for appro ximately five minutes if the
driver's door is closed.
% When you park theve hicle, you can still
opera tethe side windo wsand the panorama
sliding sunroof for appro ximately five
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk of inju rywhen opening
or closing a door with thega rage door
opener
When you operate or program the door with
th e integrated garage door opener, persons
in thera nge of mo vement of the door may
become trapped or be stru ck bythe door. 18 0
Driving and pa rking

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time appears
in the media displa y.
R the connection toonline services is inter rup‐
te d.
R theAT A (anti-theft alarm sy stem) is not avail‐
able.
R the interior pr otection and tow- aw ay protec‐
tion functions are not available.
R the function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 18 5

8
Selected transmission position
9 Multifunction displ ay(exa mp le:standard dis‐
play for a trip): assi stance / telephone /
navigation / trip / media / radio / styles
and displa ys/ service / possible settings
fo r head-up display
A Fuel le vel and fuel filler flap location indica‐
tor Overview of
the but tons on thest eering
wheel
Depending on the equipment, the la yout and the
design of the control elements on thesteering
wheel may dif fer. 1
Control panel for cruise control/limiter or
Ac tive Dis tance Assi stDISTRONIC
(/ page 197)
2 G Back button, on-board compu ter
3 Touch Control, on-board co mputer
Swipe (navigate)
Press a(confirm)
4 ò Main menu, on-board co mputer 5
ò Main menu, MBUX multimedia sy stem
6 Touch Control, MBUX multimedia sy stem
Swipe (navigate)
Press (confirm)
7 G Back button, MBUX multimedia sy stem
8 Control panel forth e MBUX multimedia sys‐
tem
£ LINGU ATRO NIC
9 Toadjust the brightness of the instrument
lighting Operating
the on-boa rdcompu ter
Obser vethe legal requ irements forth e count ry
in which you are cur rently driving when operat‐
ing the on-board computer. 250
Instrument display and on-board computer

The on-board computer is operated using
the
left-hand Touch Control and the left-hand back/
home button.
When the on-board computer is being operated,
dif fere nt acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached
or when you are sc rolling thro ugh a list.
% Tooperate Touch Control 3inthe most
ef fective way,use the tip of your thumb if
possible.
The following menus are available:
R Assistance
R Telephone R
Navigation
R Trip
R Radio
R Media
R Service
R Vehicles with an instrument display in
th e widescreen cockpit: Design
% You can find information about the possible
settings and selections on the menus in the
Digital Owner's Manual. #
Tocall up the menu bar: pressthe back
button on the left until the menu bar is dis‐
pla yed.
% Ve
hicles without Active Di stance Assist
DISTRO NIC:press theò button tocall
up the menu bar of the on-board computer. #
Toscroll in the menu bar: swipe left or
ri ght on the left-hand Touch Control. #
Tocall up a menu, submenu or possible
settings on the menu, or confirm a selec‐
tion or setting: pressthe left-hand Touch
Control. #
Toscroll through displa ysor lists on the
menu, or select display content, a func‐
tion, an entry or a displa y:swipe upwards
or down wards on the left-hand Touch Con‐
trol. #
Toexit a submenu: pressthe left-hand back
button.
Selecting the head-up display #
Toswitch on the head-up displa y:switch
on the head-up display via the multimedia
sy stem or activate it in the menu bar byswip‐
ing upwards on the left-hand Touch Control.
The head-up displ aymenu will be selected on
th e head-up displa y. #
Toswitch tothe head-up displa y:press
th e left-hand Touch Control or swipe
upwards on the left-hand Touch Control. #
Toselect what the head-up display
sho ws:swipe up wards or down wards on the
left-hand Touch Control. In
stru ment display and on-board computer 251

%
If Mercedes me connect is active 5,the
ve hicle is linked with Mercedes me connect.
Ve hicle data is then transmit tedto the bac k-
end sy stem. What data is transmit ted
depends on which services are activated.
Fu rther de tails can be found in the Mercedes
me connect term s and conditions and data
pr otection information. The function is coun‐
tr y- dependent.
If Transmission of vehicle position is active
6, Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on
th e particular services. Further de tails can
be found in the Mercedes me connect terms
and conditions and data pr otection informa‐
tion. The function is count ry-dependent. Ope
rating the MBUX multimedia sy stem Using
Touch Control 1
© Shows th e home screen
2 Touch Control
=9Ì :swipe in the direction
of the ar row (navigate)
a Press (con firm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
~ Rejects or ends a call
5 Increase volume: swipe upwards
Re duce volume: swipe down 8
Switchoff the sound: press
6 £ Starts LINGU ATRO NIC
ß Calls up favo urites (press brief ly) or
adds favo urites and themes (press and hold)
% For optimum operation of Touch Control 2,
use the tip of your thumb if possible.
Na vigation thro ugh the menus is car ried out with
To uch Control 2with sin gle-finger swipes. #
Toselect a menu option: swipe and press. #
Tomo vethe digital map: swipe in any
direction.
Using theto uchscreen #
Select menu options, symbols or characters
by pressing briefly. #
Tonavigate in menus: swipe up, down, left
or right. #
Touse handwriting toenter characters:
write thech aracter with one finger on the
to uchsc reen. #
Tozoom in and out of the map: movetwo
fi ngers toget her or apart. 258
MBUX multimedia sy stem