2020 MERCEDES-BENZ E-CLASS ESTATE lock

If
th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn.
Yo u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (/ page 96). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (/ page74). #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2.
This does not lock or unlock the fuel filler flap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. Opening and closing
75

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Keyst icker Requ
irements:
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function
R a Digital Vehicle Keyst icke r is present
% Affix th e Digital Vehicle Keyst icke rto yo ur
smartphone; see the Supplement.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC antenna in the door handle
is deactivated. #
Pull the door handle.
The NFC antenna is activated. #
Touch the door handle on the driver's door in
th e area where NFC antenna 1is located
with the part of the Digital Vehicle Key
st icke r where the NFC transmit ter is located.
The vehicle is loc ked or unloc ked alternately. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. 76
Opening and closing

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 87).
If yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO.
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Activate theke y functions (/ page72). #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 78). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop.
There is inter fere nce from a po werful radio
signal source
The KEYLESS-GO function is impaired by,for
ex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
77

#
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R Ifth eve hicle is being tested on a roller dyna‐
mome ter. Po
we r closing function &
WARNING Risk of becoming trapped
when the doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects
are in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. If
yo u push the door into the lock tothefirst
de tent position, the po wer closing function will
auto matical lypull the door into the loc k. Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Remo vethe emer gency key ( / page 72). #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. 78
Opening and closing

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Load compa
rtment Opening the tail
gate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Ifth eta ilgate is unloc ked, pull theta ilgate
handle and release it again immediatel y. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page 82). #
Pull remo teoperating switch 1forth eta il‐
ga te. #
Press and hold thep button on thekey. Opening and closing
79

#
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
If an obs tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a sub‐
st itute foryo ur attentiveness. #
Vehicles with folding bench seat: pull but‐
to n1 forth eta ilgate twice.
The tailgate will be unloc ked.
If th eta ilgate has been loc ked from the outside,
or thech ild saf ety lock has been activated, the
ta ilgate cannot be unloc ked from the inside
using button 1. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate. 80
Opening and closing

R
Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Swit chon the po wer supp lyor the ignition. #
Press remo teoperating switch 1forthe
ta ilgate. #
Press closing button 1ontheta ilgate. Ve
hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle.
Ve hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 82).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic bloc kage
de tection wi thare ve rsing function. If an obs ta‐
cle stops theta ilgate during the automatic clos‐
ing procedure, it will automatically open again.
Au tomatic bloc kage detection wi th there ve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. Opening and closing
81

&
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped, ei ther:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate by
per form ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y. Obser
vethe no tes when opening (/ page 79)
and closing (/ page 80)theta ilgate.
% Twowa rning tones sound when thetai lgate
is opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m 82
Opening and closing