2020 MERCEDES-BENZ E-CLASS COUPE tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ion oftheen vironmen t... ...................2 1
Mer cedes-Ben zGenuine Parts ... ...................2 1
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 32 Occup
antsafety.... .....................................34
Re stra int system .............................. .............3 4
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 36
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 42
PR E-S AFE ®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ........................................................... 51
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Tr unk ................................................ .............7 4
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................8 9 Seats
andstowing ..................................... 92
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......92
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....93
St eer ing wheel ............................................ 102
Eas yentr yand exitfeatur e.........................1 04
Oper ating thememor yfunc tion .................. 105
St ow agear eas ............................................ 106
Cup holder.................................................. 115
Ashtr ayand cigarette light er.......................1 16
Soc kets ........... ............................................ 117
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...118
Ins talling andremo ving thefloor mats ........ 119 Light
andvisibili ty.................................... 121
Ext eriorlighti ng............. ..............................121
Int erior ligh ting ........................................... 126
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 127
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 131 2
Contents

Oper
ating thesun visor s... .......................... 134
Ar ea perm eable toradio wav eson the
winds hield.................................................. 134
Infr ared-r eflectiv ewindshi eldfunction ........ 135 Clim
atecontr ol........................................ 136
Ov ervie wof climat econt rolsy stems ..........1 36
Oper ating theclimat econ trol system ......... 137 Dr
ivin gand parking ................................. 143
Dr iving ............ ............ ........................ ........143
DY NA MIC SELE CTswitc h... ............... ......... 155
Au tomatic transmiss ion.............................. 156
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........160
Re fuel ing...... ............................................... 161
Pa rking .......................................................1 63
Dr iving anddriving safetysy stems .............. 172
Ve hicle towing instruct ions .........................2 29 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................230
Ins trument Displayove rview ...................... 230 Ov
ervie wof thebutt ons onthesteer ing
wheel ..........................................................2 31
Oper ating theon- boar dcom puter.............. 232
Se tting thedesign ...................................... 233
Se tting thear ea foradd itional values .........2 33
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 34
Ad jus ting theins trument lighting ............... 235
Menus andsubmenus ................................ 235
Head-up Display... ...................................... 242 Vo
ice Contr olSy stem .............................. 244
No teson oper ating safety...........................2 44
Oper ation .......................................... ......... 245
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...246
Esse ntialvo ice com mand s.......................... 247 Multimedia
system .................................. 259
Ov ervie wand oper ation .................. ............ 259
Sy stem settings .............................. ............ 268
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 280
Na vig ation .......................................... ........282
Te lephon e........................................ ...........3 07 Online
andInterne tfunctions ..................... 330
Media ......................................................... 335
Ra dio .......................................................... 348
Sound .........................................................3 56 Maint
enanceand care....... ......................359
ASS YSTPL US service interva ldispla y........ 359
En gine compartment .................................. 360
Cleanin gand care.......................................3 67 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 376
Emerg ency............. .....................................376
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....376
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 382
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 388
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 393 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 397
No teson noise orunusua lhandling char‐
act eristic s...................................................3 97
No teson regular lyinsp ecting wheels and
tir es ............................................................ 397
No teson sno wch ains ................................ 398 Con
tents 3

1
Steer ing wheel gearshif tpaddles →
158
2 Comb inationswit ch →
122
3 Instrument Display →
230
4 DIRECT SELECT leve r →
156
5 Media display →
259
6 Start/ stop butt on →
144
7 Calls upthemain functions →
263
8 Climat econ trol systems →
137
9 Glovebox →
108
A Haza rdwa rning light s →
123
B Stow agecom partment →
108
C Touc hpad →
260
D Control kn ob forvo lume andswitc hingsound
on/ off →
259
E Swit ches themultimedia system on/ off →
259
F Rear-win dowroller sunblin d →
88
G Extends/ retracts theseat beltextende r →
39 H
ECOstar t/ stop funct ion →
152
I ActivePa rking Assist →
216
J Setstheve hicle leve l →
202
K DYNA MIC SELE CTswitc h →
155
L PASSENGER AIRBAGind icat orlam p →
47
M Control pan elformulti media system →
231
N Adjus tsthesteer ing wheel mechanicall y →
102
O Adjus tsthesteer ing wheel electrically →
103
Swi tches thesteer ing wheel heateron/ off →
103
P Oper ating group:
On-boar dcom puter →
231
Cr uise control →
183
Ac tiveDis tance AssistDIS TRONI C →
188
Q Diagno stics con nection →
26
R Open sth ehood →
361
S Elect ric pa rking brak e →
169
T Light switch →
121 At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
29
2 Safetyve sts →
376
3 mebutt onand SOS button →
324
4 Chec kingandaddingoper ating fluids →
434
5 Tow- star tin gand towing away →
389
6 Flat tire →
376
7 Startin gassis tance →
386 8
Haza rdwa rning light s →
123
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
161
A Tow- star tin gand towing away →
389
B TIREFIT kit →
378 At
aglanc e– Em erge ncie sand brea kdo wns 19

This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Alw aysha ve thefo llo wing workcar ried out on
yo ur vehicle ataqu alif ied spec ialistwo rkshop:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work
R Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s R
Vehicl eswith 48Von-b oardele ctrical
sy stem (EQ boos tte ch nology): workon
high voltag ecom pone ntsof the48 Von-
boar delectr icalsystem
Mer cedes‑ Benzrecomme ndsaMer cede s‑Benz
ser vice center. Co
rrect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles Gener
alno tes 27

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Em erge ncy Tensi on‐
ing Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Dr
iver' sai rba g,front
pa sse nger airba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact The
front passeng erairb agcan onlybe depl oyed
in an acciden tif th ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 47). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term br
eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. 36
Occupant safety

The
Emer gency Tensi oni ng Device scan no
lo ng er func tionas intend edand theseat
belts cannolong erprov ide theint ended pro‐
te ction. #
Alw aysensur eth at theseat beltbuck‐
les areno tbloc ked. &
WARNIN GRisk ofinju ryor deat hdue to
damag edormodif iedseat belts
Seat belts cannotprov ide protect ion inthe
fo llo wing situat ions:
R The seat beltisdamag ed,has been modi‐
fi ed, isex treme lydirty, bleac hedordyed
R The seat beltbuckleisdamag edor
ex treme lydir ty
R Modif ication sha ve been made tothe
Emerg encyTensi oni ng Device ,sea tbe lt
anc horageor sea tbe ltre tract or
Sea tbe lts ma ysu stain non-visi ble damag ein
an acc iden t,e.g .due toglass splin ters.
Modif iedordamag edseat belts could tear or
fa ilin theev ent ofan acciden t,forex am ple. Modif
iedEmerge ncy Tensi oni ng Device sma y
be deploy ed unint entionally ornotfunc tion
as intended. #
Nevermodify theseat belts, Emergency
Te nsi oni ng Device s,sea tbe ltanc ho‐
ra ge sor seat beltretract ors. #
Makesur eth at theseat belts areno t
damag ed,areno two rnand arecle an. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts that areappr ovedfo ryo ur
ve hicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐ at
ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.
* NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. #
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Ex
tending/r etra ctin gth eseat beltextender The
seat beltextende rfo rth efront seat helps
yo ufa sten your seat belt.When thedoor is
closed, theseat beltextende rex tends.
Mer cedes -AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers. The seatbel tex tende rbu tton is
no tav ailable inMer cedes-AM Gve hicles. Occupant
safety 39

th
ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 47).
* NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. Pr
otection bytheair bags Dep
endingontheacciden tsituation ,an airbag
ma ysupplement thepr otect ion offere dby acor ‐
re ctly fastened seatbelt. &
WARNIN GRisk ofinju ryor deat hdue to
inc orrect sea tpos ition
If yo ude viat efrom thecor rect sea tpos ition,
th eairbag cannotper form itsintended pro‐
te ctiv efuncti onand deployme ntma yev en
cause further injur ies.
In order toavo idrisk s, eac hve hicle occupant
mus talw aysmak esur eof thefo llo wing:
R Fasten seat belts correctly .Pr egna nt
wo men mustta ke par ticular careto
ensur eth at thelap belt neverlie sacr oss
th eabdomen.
R Adoptth ecor rect sea tpos ition and keep
as faraw ay as poss iblefrom theairbags.
R Obser vethefo llo wing informatio n. #
Alw aysmak esur eth at ther ear eno
objec tsbetween theairbag andvehicle
occupant. To
avo idtherisk sre sulting from thedeplo yment
of an airbag, eachve hicle occupant must
obser vethefo llo wing informatio nin par ticular :
R Beforest ar tin gyo ur jour ne y,adjus tyo ur seat
co rrect ly;th edr iver's seat andfront
passeng erseat should bemo vedas farbac k
as possi ble.
When doingso,alwaysobser vetheinf orma‐
tion onthecor rect driver's seatpos ition
(/ page 92).
R Only holdthesteer ing wheel bythesteer ing
wheel rim. This allows theairbag tobe fully
deplo yed.
R Alw ayslean agains tth eseat backres twhen
th eve hicle isin mo tion. Donotlean forw ards
or agains tth edoor orside windo w.Youma y
ot her wise beinthedeplo yment area ofthe
airbag s.
R Alw ayske ep your feet on thefloor .Do not
put your feet on thecoc kpit, forex am ple. Oc
cupan tsaf ety 43