
Te
lephone menuoverview 1
Blue tooth®
de vice name ofthecur rently
conne cted mob ile pho ne
2 Signal stre ngt hof themobile phonenetwork
fo rth ecur rently conne cted and select ed
mob ile pho ne
3 Batt eryst atus ofthecur rently conne cted
and select edmob ile pho ne 4
0071 (tel ep hone ready) or0097 (callactive)
5 Con tacts(/ page30 7)
6 Rece ntCalls (/page30 9)
7 TextMess age
8 Onemobi lephon econ nected: Ac tive Call. Tw
omobile phones connected: chang esview
be tween telephon e1 and 2or ActiveCall
9 Devices (/page302)
A Options Multim
ediasystem 30
1 

Connect
ingamob ilephone (authoriza tion
using SecureSim plePairing) #
Selec tth emobile phone.
A code isdispla yedin themultimedia system
and onthemobile phone. #
Ifth ecodes match: con firm thecode on
th emobile phone.
Connecting amobile phone(authorizat ion by
ent ering apa ssk ey) #
Select themobile phone. #
Choose aone tosixt een-digit numbercombi‐
nation asapassk ey. #
On themu ltim edia system: enterthepass‐
ke yand select0076. #
On themobil eph one: enterthepassk ey
ag ain and confirm .
% Upto15 mobil ephones canbeauthor ized
on themultimedia system.
Au thor ized mobile phones arere connect ed
au tomatical ly. Connect
ingasecond mobilephone (two
ph one mod e)
Re quirement s:
R Atleas tone mobile phoneis alr eady connec‐
te dto themultimedia system viaBlue tooth®
.
Multimedia system:
4 Phone 5
00A5 Devic es #
Select Connec tNew Devic e. #
Select Start Search onSystem.
The available mobilephon esaredispla yed. #
Select themobile phone. #
Answ ertheHow would youliketocon nect
the new device? prom pt. #
Toreplac ethe currentl yconnect ed
mobile phone:selectPhone 1.
The currentl yconne cted mob ile pho neis
re placed bythene wmobile phone.
or #
Toconnect thesecond mobileph one:
selec tPhon e2.
The newmobile phoneis con nectedas
Phone 2.Iftw omobile phones have already been
connected, thesecon dte lephon eis
re placed bythene wmobile phone.
or #
Touse themobil eph one asan aud io
sour ce:selec tAudio Source(/ page33 8).
% Amobile phonecan beoperat edboth as an
audio sourceaswellas telephon ein par allel.
% Itis possible tochang eth etype ofcon nec‐
tion forth emobile phonealready connect ed
at anytime andtosetth is as Phon e1,
Phon e2 or Audio Source(/ page303).
Fu nctions ofthemobil eph one intw oph one
mod e
Fu nctions overview Mobile
phoneinthe
fo re gr ound Mobile
phone inthe
bac kground
Fu llra ng eof func ‐
tio ns Incom
ingcalls In
te rchangi ngmobil ephone s(tw ophone
mode)
Re quirement s: Multime
diasystem 303 

R
The mobile phones areaut hor ized
(/ page302).
Multimedia system:
4 Phone 5
00A5 Devic es #
Inthede vice overview, select amobile phone
whic hhas already been author ized andset
as Phone 1or Phone 2.
Af terint erch ang ingthemobile phones, the
mobil ephone inthefo re grou nd isreplaced by
th emobile phoneinthebac kground. 1
Blue tooth®
de vice name ofthecur rently
conne cted mob ile pho ne
2 Connects amob ile pho neasPho ne1
3 Connects amob ile pho neasPho ne2
4 Connects amob ile pho neasAud ioSou rce
5 Disc onnec tingamob ile pho ne(/ page 304)
6 De-au thor izing amobile phone(/page304) %
Ifane wmobile phoneisconn ectedand
def ined asPhone 1,forex am ple, this ov er‐
wr ites thepr ev iousl ycon nectedmobile
phone inthefo re grou nd ofthesy stem.
Disconnec tingamobile phone
Multimedia system:
4 Phone 5
00A5 Devic es #
Select thei symbol intheline ofthe
mobil ephone.
The disconnection ofthemobile phonetake s
place without acon firm atio npr om pt.The
mob ile pho neremains author ized inthesy s‐
te m.
De -aut horizing amobil ephone
Mul timedi asy stem:
4 Phone 5
00A5 Devic es #
Select the% symbol intheline ofthe
mobil ephone. #
Answ erthecon firm atio npr om ptwit hYes.
The mobile phoneis de- aut hor ized and
dele tedfrom thesy stem. 30
4
Multimedia system 

%
The service prov ider isresponsible forth ese
apps andtheser vices andcontent conne c‐
te dto it.
Connecting Mercedes-B enzLink withth e
mu ltim edia system #
Conn ecttheMer cedes- BenzLinkcontrol bo x
wit hth eç USBportof themultimedia
con nect ionunit using asuit able connect ing
cable.
% Asuit able connect ingcable isavailable sep‐
ar atelyat an aut hor izedMer cedes-Ben zCen‐
te r.
Using Mercedes-Benz Link
Re quirement s:
R The Mercedes- BenzLink control bo xis con ‐
nec tedwit hth emultimedia system using the
ç USBport.
Multimedi asy stem:
4 Connec t #
Select Mercedes- BenzLink. #
Select MBLink.
The mobile phonefunctionsand apps are
av ailable andshownonthemedia display.
Yo ucan find mor einf orma tionin theMer cedes-
Benz Linkcontrol bo xoper ating instruction s.
Ending Mercedes-Benz Link
Multimedia system:
4 Connec t5
Mercedes- BenzLink #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th eMer cedes- BenzLinkcontrol bo xand the
multime diasystem.
% Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. App
leCar Play™ Ov
ervie wof App leCar Play™ &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
iPhone ®
func tionscan beused viathemultime‐
dia system using Apple CarPla y™.Theyar eoper‐
at ed using thecent ralcon trol elemen tor the 31
2
Multimedia system 

Endin
gApp leCar Play™
Mult imedia system:
4 Connec t5
Apple CarPlay #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Andr
oidAuto Andr
oidAutoove rview &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle when
driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Mobile phonefunctionscan beused with
An droid Autousin gth eAn droid oper ating sys‐
te m on themultimedia system. Itis oper ated
using thecent ralcon trol elemen tor thevo ice
con trol. Youcan activat eth evo ice- opera tedcon ‐
tr ol system bypressing andholding the00E3
butt onon themultifunc tionsteer ing wheel.
When usingAndroid Autovia thevo ice- opera ted
contr olsystem, themultimedia system can still
be opera tedvia theVo ice Cont rolSy stem
(/ page23 7). Onl
yone mobile phoneatatime canbecon nec‐
te dvia Android Auto tothemultimedia system.
The availabilit yof An droid Autoand Android Auto
App sma yva ry acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Inf orma tion onAndr oidAuto
While usingAndroid Auto,va rious funct ionsof
th emultimedia system, forex am ple themedia
sour ceBlue tooth®
audio, areno tav ailable.
On lyone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting amobile phoneviaAndr oidAuto
Re quirement s:
R The firs tacti vatio nof Andr oid Au toon the
multime diasystem mus tbe car ried out when
th eve hicle isstatio naryfo rsaf etyre ason s.
R The mobi lephon esuppo rts Andr oidAuto
fr om Andr oid5.0. 31
4
Multimedia system 

%
Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Tr ansf erre ddata during aMer cedes mecall
The data trans ferred dur ing aMer cedes mecall
depends onwhic hser vice isselect edinthe
vo ice con trol system and whether Mer cedes me
con nect services areactiv ated.
If no Mer cedes meconnect services areactiv a‐
te dand thedat apr otect ion prom pthas been
conf irmed thefo llo wing datais transm itted:
R Vehicle identif ication number
R Mer cedes mecustomer identif ication num‐
ber
R Reason forth einitiat ionofthecall
R Languag ese tin themultimedia system
R Conf irmation ofthedat apr otect ion prom pt
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datama ybe
tr ansm itted:
R Cur rent mil eage and main tenance data Tr
ans feris possi bleassu ming there qu ired
dat atransf ertech nol ogy issu pp ortedby the
mobil eser vice operator and thequ alit yof
th emobile connect ionissuf ficie nt.
If acci dent andbrea kdo wnmana gement iscall ed
via thevo ice con trol system and noser vice has
been activated, but thedat apr otect ion query
has been confirm ed, thefo llo wing datacan also
be called upfrom theve hicle bytheMer cedes-
Benz Customer Cent er:
R Current location oftheve hicle
% Atthetime ofgoing topress, this func tion is
te ch nica llynotye tav ailable butcan besup‐
por tedin thefutur e.
If th edat apr otect ion prom pthas been reject ed
th efo llo wing datais transm itted:
R Reason forth einitiat ionofthecall
R Rejecti onofthedat apr otect ion prom pt Mer
cede sme connect No
teson Mer cedes meconnect
Mer cedes meconn ectprov ides thefo llo wing
ser vice s:
R Accid ent and brea kdo wnmana gement (me
butt on)
R Concierg eSer vice (whe nth eser vice isacti‐
va ted), appointm entrequ ests or similar (me
butt on)
R Mer cedes- Benzemergency callsy stem (aut o‐
matic emergency calland SOS button)
The Mercede s-BenzCustomer Centerand the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page31 6).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page31 7).
Pl eas eno te that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,alwa ys 31
8
Multimedia system 

cal
lth enation alemer gency service sfirs tus ing
th est andar dnat ionalemer gency service phone
num bers.In eme rgenci es,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page320).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
Inf orma tion onMer cedes meconnect acci‐
dent andbreakd ownmana gemen t
The accident and brea kdo wnmanag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page320)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ect
br eakdo wnand accident management. For‐
wa rding thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby amec hanicon
loc atio nand/ ortheto wing away oftheve hi‐ cle
tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com
Data transf erre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecall
depends onwhic hser vice isselect edinthe
vo ice con trol system and whic hMer cedes me
con nect services areactiv ated.
Whic hdat ais transf erredfo rth eser vices, can
be take nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall in
no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate.
Mer cedes-Benz eCallonly functions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emer gency callno tbe ing
tr ans mitt ed.
eC allis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e32 1).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof Mu
ltimed iasystem 31
9 

SA
'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els.
Fo raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up.
R Avo ice con nection totheve hicle occupants
can beestablished. Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
The Interne tfunct ionscanonlybe used toalimi‐
te ddeg reewhils tdr iving. 322
Multimedia system